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community-needs-assessment-presentation.ppt
- 1. Community Needs Assessment LIS 490CEL Oct6, 2009 Jaime Schumacher
- 2. What is aCommunity Needs Assessment? Community • Common History • Common Ethnicity/Culture • Common Geography • Common Interests Needs • Normative Need • Comparative Need • Felt Need • Expressed Need Assessment • Gauge key issues, opinions, attitudes, assumptions, needs
- 3. Needs Assessment inthe Community Inquiry Cycle
- 4. Why Use aCommunity Assessment? Gather information from citizens Identify gaps Set priorities and allocate resources Evaluate current programs Determine (and even generate) citizen support for initiatives
- 5. Assessment Success CommunityInvolvement and Buy-In • Stakeholder Participatory Model – Equal involvement of stakeholders and evaluators in all phases of the assessment…collaboration! • Convergent Data Analysis & Multi-method Approach • Variety of research methods • Variety of data sources, perspectives
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- 7. Catalyst Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Eventthat highlights a potential need or necessitates the definition of a need Examples • Expressed need • Tragedy • Funding becomes available • Outdated services
- 8. Who arestakeholders? • People who make decisions about programs or funding • People who provide the service • People who receive the service • Community at large • Research community • Others? Clarify roles and responsibilities Oversight Committee This is an iterative process – identifying initial stakeholders will lead to the identification of other stakeholders Identify Stakeholders Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data
- 9. Set Parameters Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Define Objective of Needs Assessment • Explicit • Agreement between all stakeholders and evaluators…No hidden agendas! Determine Content • What information should be sought? • What is the scope? Discuss Potential Issues
- 10. Data Sources Data Collection Methods Data Collection Tools • Qualitative Measures • Quantitative Measures Monitoring Collect Data Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data
- 11. Qualitative Measures Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Small Groups • Focus Groups • Delphi Technique • Nominal Group Technique Key Informant Interviews Public Hearings/Community Forums
- 12. Quantitative Measures Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Survey • Telephone Surveys • Mailed Surveys • Distributed Surveys • Face to Face Surveys Secondary Data • Census • Similar assessments performed in similar communities • State and county level reports
- 13. Stakeholder Reviewof Preliminary Findings Data Analysis Techniques Interpretation Analyze Findings Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data
- 14. Recommendations Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data FinalReport Dissemination Next Steps New Catalyst
- 15. Case Study Community-wide serviceneeds assessment of elderly residents in Lorain County, Ohio. 1996 Shantha Balaswamy Holly Dabelko
- 16. A migrationof elderly into the county Initiated by a major provider of elderly services in the county Agency’s director enlisted director of the department of nursing of a local community college Catalyst Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data
- 17. Identify Stakeholders Stakeholders •Aging Network Service Providers • Research Sponsors • Funders • Educational Institutions • Social Service Agencies • Health Care Providers • Private Corporations • Elderly Residents • Community Residents • Oversight Committee Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data
- 18. Set Parameters Objective: •“Develop a comprehensive assessment of service needs for the elderly residents and explore availability of resources.” • Support a tax levy for senior services • Generate additional funding Content • Service utilization, service needs, service gaps for older people • Empirical data • Level of frailty and functional impairment Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data
- 19. Collect Data Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Survey of 400 community residents over age 60 Focus groups with elderly participants in senior centers Key informant interviews with community leaders Survey of service providers
- 20. Analyze Findings Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Community’s elderly are in good health Most needed services are currently available Over half of respondents reported having symptoms of depression One in ten reported feeling lonely, unhappy, and lacked necessary psychotropic medications
- 21. Recommendations Recommendations Catalyst Analyze Findings Identify Stakeholders Set Parameters Collect Data Promotecontinued good health • Wellness exercise programs Use some health related resources for other services • Home maintenance and repair Broaden health needs to include mental and emotional needs
- 22. Group Discussion Community NeedsAssessments are often initiated to provide information in order to take some action. In what other ways can the results of a Community Needs Assessment be used? What experiences have you had with Needs Assessments in your own communities?