4. USABILITY
Drag and drop a place
mark on the map or enter
an address for location
Make comment and/or
attach a photo
Instant visibility comment
has been recorded
5. COMMENT VOTING
Comments are listed on
the page under the map
Add or subtract votes to
each comment
Comments are arranged
by the number of votes
and age so new comments
don’t appear last
6. EMAIL UPDATES
Receive an email as soon
as a comment is made
View uploaded image
attached to comment
Edit, delete, and view
directly from the email
notification
7. IMAGES
Users can illustrate or
expand comments
through photos
Users can upload an
image in real time
Attach and enlarge image
to full scale
8. FEEDBACK
Create unlimited
categories for feedback
Receive more meaningful
insight by asking questions
around categories
Use the map for constant
feedback after the planning
process ends
10. ANN ARBOR TRANSIT AUTHORITY
“The Community Comments tool has been a great way for AATA to gather community feedback quickly and systematically.
Because all of our services have a geographic component, the ability to PLOT comments has been extremely valuable –
comments come to us ‘pre-sorted’ by location. It is also nice for those making the comments, because they can see what
others have said about the areas they care about.”
Michael Benham,
Special Assistant for Strategic Planning
