Organizational Communication (Key Distinctions)Mira Magnaye
Presentation covers the directions of the communication, comparison between internal and external communications, and their significance in the organization.
Formal communication refers to the transfer of information through official channels within an organization's chain of command, following rules and regulations. It maintains superior-subordinate relationships but can be time-consuming. Informal communication, also called the "grapevine", does not follow formal rules and can spread information randomly through personal networks faster but with less accuracy. While both have benefits, formal communication is necessary to achieve organizational goals and assign responsibility, while informal communication helps satisfy personal needs and reinforce relationships.
Reflections on Organisational Communicationtchagutah
This document discusses organizational communication and defines it as the exchange of information that allows a company to function efficiently. It covers the reasons why communication is important within an organization such as gaining compliance, problem solving, and conflict management. The document also describes different types of organizational communication including formal vs informal, vertical/lateral/diagonal, and internal vs externally directed communication. Formal communication uses authorized channels to flow between positions while informal communication uses more relaxed channels. The challenges and opportunities around informal communication channels are also discussed.
The document lists the members of a group and provides information about formal and informal communication. It discusses the key characteristics of formal communication, including being rational, structured, and goal-oriented. Informal communication is described as spontaneous exchanges of unplanned information through various types of informal networks. Examples of downward, upward, and horizontal communication are provided. The benefits of informal communication for an organization are noted to include indicating employee concerns and job satisfaction. A quiz with multiple choice questions about formal and informal communication styles is also included.
This document discusses the different types and directions of communication that can occur within an organization. It identifies six types of communication: 1) downward, 2) upward, 3) horizontal, 4) diagonal, 5) inward, and 6) outward. For each type, it provides examples of how information flows and what the purpose is. The key points are that communication can flow in multiple directions between different levels in the organization hierarchy, both internally and externally with customers and stakeholders.
The document discusses formal and informal communication in organizations. It provides details on:
- 5 group members involved in a project
- Characteristics of formal communication including being rational, structured, and goal-oriented
- Types of informal communication including single strand, gossip chain, probability chain, and cluster chain
- Directions of communication including downward, upward, and horizontal
- Benefits of informal communication in indicating employee concerns and health of the organization
- A 10 question quiz on key aspects of formal and informal communication
The document lists the group members for a project as Nayab Tariq, Hina Asif, Bibi Laiba, Muhammad Khan, and Yasir Abbas. It then discusses formal and informal communication, describing formal communication as following established rules and being rational, structured, and goal-oriented. Informal communication is described as the spontaneous exchange of information among individuals of different statuses, occurring through methods like gossip chains or probability chains. The document also covers downward, upward, and horizontal communication and notes that informal communication can indicate employee satisfaction but also spread misinformation.
What is Communication_ Verbal, Non-Verbal, Types of Communication.pdfparminderkaur452766
Communication is fundamental to the existence and survival of humans as well as to an organization. It is a process of creating and sharing ideas, information, views, facts, feelings from one place, person or group to another. Communication is the key to the Directing function of management.
Organizational Communication (Key Distinctions)Mira Magnaye
Presentation covers the directions of the communication, comparison between internal and external communications, and their significance in the organization.
Formal communication refers to the transfer of information through official channels within an organization's chain of command, following rules and regulations. It maintains superior-subordinate relationships but can be time-consuming. Informal communication, also called the "grapevine", does not follow formal rules and can spread information randomly through personal networks faster but with less accuracy. While both have benefits, formal communication is necessary to achieve organizational goals and assign responsibility, while informal communication helps satisfy personal needs and reinforce relationships.
Reflections on Organisational Communicationtchagutah
This document discusses organizational communication and defines it as the exchange of information that allows a company to function efficiently. It covers the reasons why communication is important within an organization such as gaining compliance, problem solving, and conflict management. The document also describes different types of organizational communication including formal vs informal, vertical/lateral/diagonal, and internal vs externally directed communication. Formal communication uses authorized channels to flow between positions while informal communication uses more relaxed channels. The challenges and opportunities around informal communication channels are also discussed.
The document lists the members of a group and provides information about formal and informal communication. It discusses the key characteristics of formal communication, including being rational, structured, and goal-oriented. Informal communication is described as spontaneous exchanges of unplanned information through various types of informal networks. Examples of downward, upward, and horizontal communication are provided. The benefits of informal communication for an organization are noted to include indicating employee concerns and job satisfaction. A quiz with multiple choice questions about formal and informal communication styles is also included.
This document discusses the different types and directions of communication that can occur within an organization. It identifies six types of communication: 1) downward, 2) upward, 3) horizontal, 4) diagonal, 5) inward, and 6) outward. For each type, it provides examples of how information flows and what the purpose is. The key points are that communication can flow in multiple directions between different levels in the organization hierarchy, both internally and externally with customers and stakeholders.
The document discusses formal and informal communication in organizations. It provides details on:
- 5 group members involved in a project
- Characteristics of formal communication including being rational, structured, and goal-oriented
- Types of informal communication including single strand, gossip chain, probability chain, and cluster chain
- Directions of communication including downward, upward, and horizontal
- Benefits of informal communication in indicating employee concerns and health of the organization
- A 10 question quiz on key aspects of formal and informal communication
The document lists the group members for a project as Nayab Tariq, Hina Asif, Bibi Laiba, Muhammad Khan, and Yasir Abbas. It then discusses formal and informal communication, describing formal communication as following established rules and being rational, structured, and goal-oriented. Informal communication is described as the spontaneous exchange of information among individuals of different statuses, occurring through methods like gossip chains or probability chains. The document also covers downward, upward, and horizontal communication and notes that informal communication can indicate employee satisfaction but also spread misinformation.
What is Communication_ Verbal, Non-Verbal, Types of Communication.pdfparminderkaur452766
Communication is fundamental to the existence and survival of humans as well as to an organization. It is a process of creating and sharing ideas, information, views, facts, feelings from one place, person or group to another. Communication is the key to the Directing function of management.
This document discusses the different types of communication in organizations, including:
1) Formal and informal communication channels. Formal communication follows the chain of command while informal "grapevine" communication occurs between individuals.
2) The direction of communication flow, including downward from superiors to subordinates, upward from subordinates to superiors, horizontal between peers, and diagonal across functions.
3) The methods of communicating, either orally, in writing, or through gestures. Both formal and informal communication channels have their advantages and disadvantages for information sharing in organizations.
The office grapevine & management communicationBablu Chakma
This document discusses organizational communication and the grapevine communication network. It defines key terms like communication, organization, and organizational communication. It then explains the formal and informal communication structures within organizations. Specifically, it focuses on the grapevine, which is the informal social network through which rumors and gossip spread. The document outlines the advantages and disadvantages of the grapevine, and how management can help control the spread of misinformation through it. It also discusses the different types of formal communication flows in an organization, including downward, upward, and horizontal communication.
This document discusses formal and informal communication networks in organizations. Formal communication networks are designed by management and follow the organizational structure, allowing for clear communication but can be time-consuming. Informal networks develop through personal relationships and allow for fast communication but may spread misinformation. Communication can flow downward from managers, upward from subordinates, or horizontally between peers. The grapevine is an informal communication channel that spreads information quickly but unreliably through rumors.
This document discusses different types of communication used in organizations. It describes formal communication as communication that follows established rules and procedures, while informal communication does not adhere to formal rules. It also discusses different flows of communication like horizontal, vertical upward, downward, and crosswise. The document then covers advantages and disadvantages of formal and informal communication. It provides examples of different communication channels like verbal both oral and written, non-verbal, visual, audible, audiovisual, and gestures. The document concludes with discussing merits and limitations of written and oral communication.
The document discusses communication and soft skills for managers. It defines communication and describes the types of communication as formal, informal, and unofficial. It then discusses the characteristics of formal communication including vertical, horizontal, and different communication networks. Informal communication is described as the grapevine which spreads rapidly. Unofficial communication refers to non-work related employee communication. The objectives of communication are listed as coordination, decision making, efficiency, cooperation and morale. Key characteristics of good communication are clarity, conciseness, ethics, respect, trustworthiness, and eagerness for feedback. The process of communication involves a sender, message, and receiver.
Organizational communication involves the transmission of messages between individuals within an organization to achieve individual and shared goals. Messages are shared through face-to-face interactions, written communications, and other mediated channels. The purpose of organizational communication is to build relationships both within the organization and with external stakeholders. There are two primary types of communication in an organization: upward communication from lower to higher levels, and downward communication from higher to lower levels. Effective communication is important for organizational success but also presents challenges like message filtering or distortion.
This document discusses different types of communication in organizations. It begins by defining formal communication as flowing along prescribed channels that members must follow, including vertical and horizontal communication. Vertical communication involves communication between managers and their subordinates or superiors. Downward communication flows from superiors to subordinates to give directions, policies, and performance updates. Upward communication flows from subordinates to superiors and provides feedback, addresses grievances, and offers suggestions. Horizontal communication occurs between peers at the same level and facilitates coordination. The document also discusses informal communication, also known as the grapevine, which occurs through unofficial channels and transcends formal lines.
The document discusses different types and levels of communication. It defines communication and describes intrapersonal communication as unexpressed thoughts within the mind and interpersonal communication as communication between individuals. It also outlines one-way communication methods like memos and two-way methods like phone calls. Formal communication follows the organizational chain of command while informal "grapevine" communication spreads unofficially between individuals.
The document discusses the importance of communication in organizations. It states that communication is fundamental to the existence of humans and organizations as it allows for the sharing of ideas, information, and understanding. Effective communication is key to the directing function of management. A manager needs strong communication skills to convey directions to subordinates and ensure work is completed properly. The document then discusses various aspects of the communication process, including senders, messages, encoding, media, decoding, receivers, feedback, and potential noise. It emphasizes that communication is a two-way process aimed at creating shared understanding.
Upward communication refers to the flow of information from lower levels to upper levels in an organizational hierarchy. It allows employees to express their requirements, ideas, and feelings to management. For managers, upward communication provides important information for decision-making and alerts them to potential issues or needed changes in the organization. When used effectively, it can improve employee engagement, coordination, and relations between managers and subordinates.
The document discusses different aspects of communication in organizations. It defines communication and describes how effective communication can benefit an organization. It then explains the communication process, including elements like the message, sender, receiver, encoding, decoding, feedback, and noise. It also discusses factors that influence organizational communication, such as formal communication channels, authority structure, job specialization, and information ownership.
Formal communication occurs through official channels like reports and meetings, uses proper grammar and pronunciation, and flows from higher levels of management to lower levels. Informal communication happens between friends and coworkers and includes slang, rumors, and gossip. Formal communication in an organization is divided into downward from managers to employees, upward from employees to managers, and horizontal between peers. Informal communication mainly consists of the grapevine, where unofficial news is spread through casual interactions.
A communication channel refers either to a physical transmission medium such as a wire, or to a logical connection over a multiplexed medium such as a radio channel in telecommunications and computer networking..
https://www.linkedin.com/in/nikhil-nkady/
https://www.slideshare.net/NikhilKadam66
Organizational communication involves the flow of information within a company through both formal and informal channels. Formal communication includes downward communication from managers to employees, as well as upward communication from employees to managers. Informal communication occurs through the grapevine, which spreads rumors and information quickly but can distort or exaggerate details. Effective organizational communication requires understanding different communication styles, providing clear and timely information to address issues, and utilizing both formal and informal channels to supplement each other.
This document discusses formal and informal communication in organizations. Formal communication follows regulated channels and is recorded, including downward communication from superiors to subordinates and upward communication from subordinates to superiors. Informal communication occurs through unofficial grapevines and does not follow authority lines. While informal communication can distort information and lead to rumors, it also provides alternative information flow and emotional relief. The document also provides tips for improving communication effectiveness such as clarifying ideas before communicating and ensuring proper feedback.
The importance of communication in Organisations and businesses[1].pdfshaunmashale756
Communication has been described as the lifeblood of an organization. Without it, an organization is lifeless. It is the process of sharing ideas, information, and messages with others. The sender is the person who sends the message, the message is the information to be conveyed, the channel is the method of sending the message, and the receiver is the person to whom the message is being sent. If there are no receivers to a message, then it is automatically assumed that no communication has taken place. Both senders and receivers are very Important to the communication process. Communication is successful only when both the sender and the receiver understand the same information.
Communication is the exchange of information between two or more parties through various mediums. It involves a sender transmitting a message through a channel to a receiver. There are several types of communication including formal and informal, upward and downward, and verbal and non-verbal. Effective communication requires understanding between parties and can flow in one or two directions with the goal of mutual understanding.
This document discusses various types and aspects of communication. It begins by defining communication and noting its origins. It then discusses the evolution of communication methods from smoke signals to the internet. The document outlines the characteristics, significance, purposes and process of communication. It describes different types of communication based on direction (downward, upward, lateral/sideward) and channel (formal vs informal). Key aspects covered include feedback, the grapevine communication network, and advantages and disadvantages of different communication methods.
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This document discusses the different types of communication in organizations, including:
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This document discusses different types of communication used in organizations. It describes formal communication as communication that follows established rules and procedures, while informal communication does not adhere to formal rules. It also discusses different flows of communication like horizontal, vertical upward, downward, and crosswise. The document then covers advantages and disadvantages of formal and informal communication. It provides examples of different communication channels like verbal both oral and written, non-verbal, visual, audible, audiovisual, and gestures. The document concludes with discussing merits and limitations of written and oral communication.
The document discusses communication and soft skills for managers. It defines communication and describes the types of communication as formal, informal, and unofficial. It then discusses the characteristics of formal communication including vertical, horizontal, and different communication networks. Informal communication is described as the grapevine which spreads rapidly. Unofficial communication refers to non-work related employee communication. The objectives of communication are listed as coordination, decision making, efficiency, cooperation and morale. Key characteristics of good communication are clarity, conciseness, ethics, respect, trustworthiness, and eagerness for feedback. The process of communication involves a sender, message, and receiver.
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This document discusses different types of communication in organizations. It begins by defining formal communication as flowing along prescribed channels that members must follow, including vertical and horizontal communication. Vertical communication involves communication between managers and their subordinates or superiors. Downward communication flows from superiors to subordinates to give directions, policies, and performance updates. Upward communication flows from subordinates to superiors and provides feedback, addresses grievances, and offers suggestions. Horizontal communication occurs between peers at the same level and facilitates coordination. The document also discusses informal communication, also known as the grapevine, which occurs through unofficial channels and transcends formal lines.
The document discusses different types and levels of communication. It defines communication and describes intrapersonal communication as unexpressed thoughts within the mind and interpersonal communication as communication between individuals. It also outlines one-way communication methods like memos and two-way methods like phone calls. Formal communication follows the organizational chain of command while informal "grapevine" communication spreads unofficially between individuals.
The document discusses the importance of communication in organizations. It states that communication is fundamental to the existence of humans and organizations as it allows for the sharing of ideas, information, and understanding. Effective communication is key to the directing function of management. A manager needs strong communication skills to convey directions to subordinates and ensure work is completed properly. The document then discusses various aspects of the communication process, including senders, messages, encoding, media, decoding, receivers, feedback, and potential noise. It emphasizes that communication is a two-way process aimed at creating shared understanding.
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The document discusses different aspects of communication in organizations. It defines communication and describes how effective communication can benefit an organization. It then explains the communication process, including elements like the message, sender, receiver, encoding, decoding, feedback, and noise. It also discusses factors that influence organizational communication, such as formal communication channels, authority structure, job specialization, and information ownership.
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2. Communication network refers to how information
flows within the organization. Information within
an organization generally flows through a system,
rather than being a free flow.
Communication networks are regular patterns of
person-to-person relationships through which
information flows in an organization
4. Interaction between the members of the same
organisation.
Formal and Informal Communication
Formal Communication refers to the interchange of
information officially.
1. Upward Communication
2. Downward Communication
3. Diagonal Communication
5. Upward Communication is the process of information
flowing from the lower levels of a hierarchy to the upper
levels. This type of communication is becoming more popular
in organizations as traditional forms of communication are
becoming less popular.
Upward communication helps employees to express
their requirements, ideas, and feelings. For the top
management, upward communication is an important source
of information for business decisions.
6.
7. Downward communication is the communication where
information or messages flows from the top of the organizational
structure from the bottom of the organizational structure.
Downward communication occurs when information flows
down the hierarch form superiors to subordinates. This type of
communication may forms such as staff meetings, company
newsletter, company policy statement, information memos, e-
mail, face-to-face contact, orders, instruction etc.
8.
9. The sharing of information among different structural levels
within a business. For example, diagonal communication
could involve higher level management communicating to
lower level management a shift in organizational objectives, as
well as the ensuing dialog about how best to achieve the new
goals.
10. 1. Satisfy the information needs of the organisation
2. Integrates the organisation
3. Coordination and Control
4. Sorts the information for high-level executives
5. Restricts unwanted flow of information
6. Reliability and accuracy of information
11. 1. Time Consuming and Expensive
2. It increases the workload of the line supervisor
3. Information may get distorted
4. Creates gaps between top executives and lower subordinates
12. 1. Grapevine – Channel is mostly associated with gossip and
rumors
2. Social Gatherings – Organisational gatherings give a chance to
people of various ranks to meet and talk
3. Management by walking around – Here a manager informally
walks through the work area and casually talk
4. Secretaries/Administrative Assistants – It is very common that
the secretaries or administrative assistants of the top bosses
pass and receive much information informally
13. 1. Satisfies Social needs of members
2. Better human relations
3. Speed
4. Linking Chain
5. Gaps
14. 1. Not authentic
2. Responsibility cannot be fixed
3. Not dependable
4. Information leakage
5. Incomplete Information
15. 1. Advertising
2. Media Interaction
3. Public Relations
4. Presentations
5. Negotiations
6. Mails
7. Telegrams
8. Letters
16. It could gain be oral or written. As communication proceeds with
external customers, almost all skills needed for expert
communication have to be brought to the fore to avoid any
embarrassment or lapse in performance.
While Communicating at the internal level, an individual can, on
a few occasions, be slightly relaxed. The same would not hold
true if he is communicating at the external level. Much is at stake
at the time of external communication as individuals are
representatives of the companies, they need to protect the image
of the organisation and create a positive impression that has long-
lasting impact.