Communication is a complex, unavoidable, continuous, and learned process. It involves a context, physical environment and climate, communicator, message, channel, potential noise or barriers, and feedback. The key components of the communication process are the message sender, the message itself, the channel or means of transmission, and the message receiver. Barriers can block communication, while feedback provides assurance, allows for adjustment, and gives insight.

1. COMMUNICATION
PROCESS
Mrs. Dayley
Business Communications

2. “If all my possessions were
taken from me with one
exception, I would hope to
keep my power of
communication --- for by it I
would regain all the rest.”
--Daniel Webster, American Journalist

3. Communication is…
• Transactional
• Complex
• Unavoidable
• Continuous
• Learned

4. Components of
Communication Process
• Context
• Physical
Environment
• Climate
• Communicator
• Message
• Channel
• Noise
• Barrier
• Feedback

5. Context
• In the glossary, look up context and
write the definition in the lines next to
this slide.

6. Physical Environment
• List the three most
common places you
have your
conversations.

7. Climate
• Negative Climate
• Positive Climate
– What do you think is the relationship
between environment and climate?

8. Communicator
Message
Receiver
Message
Sender
(Means of Transmission)
CHANNEL

9. Message
• A message is…
• Messages can be…

10. Channel

12. Barrier
• Any obstacle that blocks communication
• List five possible barriers
–
–
–
–
–

13. Feedback
• Feedback has three
main functions:
– Assurance
– Adjustment
– Insight

14. Write for 10 minutes on what
you have learned and your
interpretation of the
information we have
discussed.

15. Internet Self Checkand S
Click on the link above then
click on Student Activities
Chapter 2 Section 1
Self Check & Study Guide
(My e-mail address is on the
board)