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communicate iBeaken (better)
How to make visitors pick up more
iBeakens in a museum or heritage
site ?
communicate iBeaken better
Communication is not an exact science :
every place and every public is different.
the essentials
① show available network
② just QR labels are not enough
③ repeat invitation to connect
④ clusters are better
⑤ enable loyalty program
available network
open wifi or closed network ?
in both cases you need to show :
• what kind of network
e.g. : free wifi
• SSID (= network name) e.g.
: ‘museumwifi’
• password e.g.
: ‘tHy667ih’, ‘no password’
QR labels
just QR is NOT enough
you must show :
• value of the QR code e.g.
: ‘video’ , ‘quiz’, ‘earn points’, languages
• call to action e.g.
: with a hand & smartphone scanning a QR
code, ‘scan this QR code’
• more ways to access e.g.
: NFC, URL, iBeacons, image recognition
repeat invitation
repeat the inviation to scan
wherever you can :
• at the entrance of each room
e.g. : ‘use your smartphone to view more
information’
• at each new theme
e.g. : ‘learn more about this theme by using
your smartphone.
• on each level e.g.
: ‘this level features a new collection, use your
smartphone to earn points’
clusters are better
the more people download info
in one movement, the better :
• e.g. 1 cluster for 1 room
• 1 cluster for 1 theme
• 1 cluster for 1 level
• 1 cluster for 1 period
• 1 cluster for 1 artist
• etc...
enable loyalty program
the loyalty program
engages and activates visitors :
• build your own community
• create a clear offer
• drive people to your shop or venue
• send notifications
• make people come back
example museum
call to action
network :
- wifi
more ways to
access :
- URL
- NFC
value :
- multi media
- more info
example
call to action
network :
- free wifi
value :
- collect
points
more ways to
access :
- URL
example heritage site
example heritage site
call to action
value :
- languages
- more info
more ways to
access :
- URL
- NFC
network :
- 3G
- 4G
contact
we’ll help you to be successful !
Call or email us :
Jo Van Hove, founder
jvh@ibeaken.com
http://ibeaken.com
+32 475 44 04 54
twitter : @ibeaken
facebook : ibeaken
Communicate iBeaken better in museums and heritage sites

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Communicate iBeaken better in museums and heritage sites

  • 1.
  • 2. communicate iBeaken (better) How to make visitors pick up more iBeakens in a museum or heritage site ?
  • 3. communicate iBeaken better Communication is not an exact science : every place and every public is different.
  • 4. the essentials ① show available network ② just QR labels are not enough ③ repeat invitation to connect ④ clusters are better ⑤ enable loyalty program
  • 5. available network open wifi or closed network ? in both cases you need to show : • what kind of network e.g. : free wifi • SSID (= network name) e.g. : ‘museumwifi’ • password e.g. : ‘tHy667ih’, ‘no password’
  • 6. QR labels just QR is NOT enough you must show : • value of the QR code e.g. : ‘video’ , ‘quiz’, ‘earn points’, languages • call to action e.g. : with a hand & smartphone scanning a QR code, ‘scan this QR code’ • more ways to access e.g. : NFC, URL, iBeacons, image recognition
  • 7. repeat invitation repeat the inviation to scan wherever you can : • at the entrance of each room e.g. : ‘use your smartphone to view more information’ • at each new theme e.g. : ‘learn more about this theme by using your smartphone. • on each level e.g. : ‘this level features a new collection, use your smartphone to earn points’
  • 8. clusters are better the more people download info in one movement, the better : • e.g. 1 cluster for 1 room • 1 cluster for 1 theme • 1 cluster for 1 level • 1 cluster for 1 period • 1 cluster for 1 artist • etc...
  • 9. enable loyalty program the loyalty program engages and activates visitors : • build your own community • create a clear offer • drive people to your shop or venue • send notifications • make people come back
  • 10. example museum call to action network : - wifi more ways to access : - URL - NFC value : - multi media - more info
  • 11. example call to action network : - free wifi value : - collect points more ways to access : - URL
  • 13. example heritage site call to action value : - languages - more info more ways to access : - URL - NFC network : - 3G - 4G
  • 14. contact we’ll help you to be successful ! Call or email us : Jo Van Hove, founder jvh@ibeaken.com http://ibeaken.com +32 475 44 04 54 twitter : @ibeaken facebook : ibeaken