The principal at Immaculate Conception High School asked Communication Studies students to investigate consumption and sale patterns at the school back gate vendors using a questionnaire to collect data on item preferences and average daily spending. The questionnaire could be administered in-person, online, or via telephone but has disadvantages like response bias and advantages like low cost. Students could also use observation, interviews, or surveys which offer benefits like direct responses but require more resources.
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Interviewing SkillsThe skills that are necessary for effective (.docxmariuse18nolet
Interviewing Skills
The skills that are necessary for effective (and efficient) intake are the focus of Chapter Five. In addition, a section of this chapter will introduce you to concepts that will help you talk with a particular client group—children.
Exercise 1 Attitudes and Characteristics of Interviewers
During an interview, the interviewer demonstrates attitudes of the self and other. One way to learn about these attitudes and characteristics is to watch others conduct interviews.
1.
Select two television programs that include interviews; for example, PBS NewsHour, the Sunday morning network news shows, and talk shows such as Larry King Live and The Oprah Winfrey Show. Watch interview segments that last approximately five minutes.
2.
Describe the following:
Show: _______________
Date: _______________
Setting: _____________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
Interviewee(s): ___________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
Interviewers: ______________________________________________
Show:_______________
Date: _______________
Setting: ___________________________________________________
____________________________________________________________
____________________________________________________________
Interviewee(s): ____________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
Interviewers: ______________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
3.
Now compare the two interview styles you observed in terms of greetings, questioning, control, and setting.
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
4.
What did you like or dislike about each interview?
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
_____________________________________________________.
1. SECTION A
MODULE 1 – GATHERING AND PROCESSING INFORMATION
QUESTIONS 1 – 2
Read the passage below and answer the questions that follow.
The principal at the Immaculate Conception High School has asked The Communication Studies students
to help her investigate the consumption and sale patterns among those who shop from vendors at the
school’s back gate. She wants to know what types of goods are preferred by those who shop there and
how much money is spent on average per day. The students propose to use a questionnaire to collect
data for the research.
1.
a. Identify the type of research in which the students are engaged.
______________________________________________________________________________
[1 mark]
b. List TWO characteristics of this type of research.
______________________________________________________________________________
______________________________________________________________________________
[2 marks]
c. State TWO disadvantages and ONE advantage of the data collection method that they have
decided to use.
(1)____________________________________________________________________________
______________________________________________________________________________
(11)___________________________________________________________________________
______________________________________________________________________________
(111)__________________________________________________________________________
______________________________________________________________________________
[3 marks]
1
2. d. Identify THREE ways of administering this data collection instrument.
1._____________________________________________________________________________
11. ___________________________________________________________________________
111.___________________________________________________________________________
[3 marks]
2. (a)List TWO other methods of data collection they could use in their investigation.
______________________________________________________________________________
______________________________________________________________________________
[2 marks]
a. List TWO advantages that ONE instrument identified in (a) above would offer the researchers.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
[2 marks]
b. Explain the difference between a sample and a population.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
[2
marks]
Total 15 marks
2
3. SECTION 2
MODULE 2 - LANGUAGE AND COMMUNITY
Questions 3 – 6
Consider the following comment:
“People are so pleased with themselves when they feel they can speak English well – Eureka,
they have arrived! One young man even recently informed me that educated people owe it to
themselves not to promote dialect. I had to point out that, to paraphrase Louise Bennett,
English has been trying to become a language since the fourteenth century, yet ‘five hundred
years gone an de English got more dialect than we! I don’t think he understood the point I
was making though.”
3.
(a) What TWO common perceptions about language and dialect is the speaker addressing?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
[2 marks]
(b) What is a dialect?
______________________________________________________________________________
______________________________________________________________________________
[2 marks]
(c) State TWO non-linguistic reasons the young man is against the promotion of the dialect.
______________________________________________________________________________
______________________________________________________________________________
3
4. ______________________________________________________________________________
_____________________________________________________________________[2 marks]
(d) In the table below, indicate the register and dialectal variation most suitable for the
situations given.
Situations Registers Dialectal variation
A conversation between
friends
Swearing in of government
officials
Conversations between
strangers
[6 marks]
4.
“Mi bawl yeye-water wen mi memba seh
Mi neva did buy the lotto
Di numba dem play and mi jus a get ignorant
An mi can tell Sue cause she too chatti chatty”
(anonymous)
(a) List FOUR linguistic features in this song that are NOT features of Standard English.
I. _________________________________________________________________
II. _________________________________________________________________
III. _________________________________________________________________
IV. _________________________________________________________________
[4 marks]
4
5. (b) LIST THREE characteristics of the song that might make it difficult for a non Creole speaking
visitor to understand it.
I. ______________________________________________________________________
II. ________________________________________________________________________
III. ________________________________________________________________________
[3 marks]
c. State TWO functions that language is fulfilling in the above situation.
i. __________________________________________________________________
ii. __________________________________________________________________
2 marks
5. Read the following dialogue and then answer all the questions which follow.
Visitor: I don’t understand a word that that man is speaking!
Host: The Caribbean has been blessed with a wide range of languages because of our history
of various cultures and linguistic diversity. You will soon begin to understand a little of our
language. You have to be prepared to study hard!
i. In one brief sentence explain how the Europeans and Africans came to contribute to
the Caribbean language situation
________________________________________________________________________
________________________________________________________________________
2 marks
5
6. ii. Name TWO African languages that have influenced the development of Caribbean
Creole languages today.
________________________________________________________________________
________________________________________________________________________
2 marks
iii. What aspect of language could be giving the visitor some difficulty?
________________________________________________________________________
1 mark
6. Many Caribbean countries are multilingual. Identify TWO languages spoken in each of the
following territories
I. Surinam
________________________________________________________________________
________________________________________________________________________
II. Belize
________________________________________________________________________
________________________________________________________________________
4 marks
Total 30 marks
Section 3
6