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Summer 2012                             Issue 34   Price vs. value
                                                   Nawras continues to press ahead despite sluggish
                                                   share price performance

                                                   Towering ambition
                                                   Is the independent tower company business in
                                                   Africa just a fad?

                                                   Maximum data
                                                   Umax, Zimbabwe’s latest data network provider
Decisive coverage of telecommunications strategy   promises unique offerings




Delivering on
the vision
Q.NBN’s success remains more important than ever in
reaching Qatar ICT Strategy 2015 goals
                                                                                Mohammed Ali Al Mannai,
                                                                                   CEO of Qatar National
                                                                                     Broadband Network
Introducing
the all-in-one
mobile processor.
Snapdragon™ processors bring together all the best-in-class components a Smartphone needs on a
single chip. Because when everything is made to work together, everything works more efficiently.
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©2012 Qualcomm Incorporated. All rights reserved. Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries.
The Snapdragon logo is a trademark of Qualcomm Incorporated.
Editorial




Active developments underway
     C
            omm.’s Summer 2012 issue is           be a business fad or a sustainable
            crammed with developments             way of conducting business that
            in the Middle East and Africa         benefits all parties signing up to it.
     telecom landscape that are genuinely           We also report on the launch of
     market firsts, and which point to a          one of Zimbabwe’s newest Internet
     rejuvenation of service providers’ efforts   application providers, Umax, and
     to modify their business models.             consider whether what they claim to be
       Qatar National Broadband Network           a differentiated WiMAX service in the
     is an initiative aimed at turbo-charging     country delivers on what it promises.
     Qatar’s broadband connectivity, and            There’s also a view from our
     is a brave move on the part of the           colleagues at Arab Advisors Group
     state to stump up the cash for the           on the investment opportunities that
     investment in passive infrastructure,        exist in sub-Saharan Africa, extracted
     which can sometimes be a stumbling           from a report recently published by
     block to wider broadband advancement.        them in associated with Pursuit Mode
     Talking of turbo-charging, we also           Initiatives, the publisher of Comm.,
     talk to Ross Cormack, CEO of Nawras,         entitled Untapped potential: Africa’s
     about his company’s investment in            remaining growth markets in focus.
     4G as well as its progress in the offer
     of wireline broadband services.
       Africa’s independent tower companies
     have been hitting the headlines in
     recent years and we look a little
     closer at whether the model may just          Tawanda Chihota, Principal
Contents                I S S U E          3 4   su m m e r   2 0 1 2




Features

                                                     20                     24
Price vs. value 	                         20

Despite a stock market share price
that is languishing at more than
30 per cent below the level it listed
on the Oman bourse in November
2010, Nawras continues to be an
energetic operator that is looking to
maximise the opportunities data usage
represents. Through the leveraging
of its various access technologies and
the bundling of products and services,
Nawras continues to expand its base of
operations, believing such a focus will
generate the necessary good results



Towering ambition 	                       24

Africa has been at the centre of a growing
number of tower sale and lease-back
announcements in recent years, with                  30
such arrangements typically involving the
sale of the passive elements of network
operators’ infrastructure. Initially it
appeared to be an emerging business
model that benefitted all parties, though
the recent insolvency issues of some
tower operators raises questions whether
the model is as compelling in the long-
term as it was initially made out to be



Maximum data	                             30

The demand for broadband data across
Africa continues unabated, and in
Zimbabwe one of the first of a dozen
licensed Internet access providers,
Dandemutande Investments’ Umax,
launched service in June promising a
wholly differentiated offering to what
consumers have so far been used to




2   www.comm.ae
cover story:
Now or never
Qatar National Broadband Network (Q.NBN) is
a private company owned by the government of
Qatar and charged with the responsibility to roll
out passive fibre infrastructure across the country.
Given the Qatar’s ambitious digital plans, which are
summarised under the Qatar ICT Strategy 2015 and
further articulated through the Qatar National Vision
2030, Q.NBN is playing a critical and pioneering
role with respect to public-private partnership
ICT infrastructure investments in the Gulf.
  “Q.NBN is a catalyst for competition,” said
the company’s CEO, Mohammed Al Mannai
in an interview with Comm. “I believe what
we are trying to achieve is a first in the Gulf
region in so far as the costly part of the
deployment of passive fibre infrastructure is
being absorbed by the government,” he added.
  Established last year, Q.NBN’s mandate is to
roll out passive fibre infrastructure across Qatar,                                                                     16
and in so doing, place the company in a position
to offer wholesale fibre backbone connections
and capacity to licensed operators, hastening the
uptake of broadband services. It is forecast that such         Our role at Q.NBN is to wholesale connections
uptake will cascade all the way down to consumers            to the service providers, so to offer capacity or
being offered a much improved and powerful fibre
optic broadband service to empower their lives.             bandwidth. The wholesale agreement we plan to
  Earlier this year the company received a 25                 put in place is under review, as is the costing
year licence to provide Qatar with fibre optic                calculation, though we are clear that we shall
broadband throughout the country, having been
officially endorsed as the fibre optic broadband
                                                              charge licensed operators per connection
infrastructure provider for the country.




     regulars                            Editor’s note	                                1   Comment	32

                                         Comm.’s Summer 2012 issue is crammed              Philippe Vogeleer offers his opinion on
                                         with developments in the MEA telecom              the long-term views service providers
                                         landscape that are genuinely market firsts        need to adopt to drive success

                                         News	4                                            Hot Spots	                                38

                                         Looking back at the most significant telecom      Comm.’s guide to the most relevant
                                         developments and updates taking place             telecom industry events to attend
                                         in emerging markets around the world              during the coming month

                                         Movers & shakers	                            28   Comm. café	                               40

                               32        A roundup of some of the most significant         IHS CEO Issam Darwish answers questions
                                         position changes that have taken place            about the role his company is playing in the
                                         in the telecom market globally                    telecom tower market in sub-Sahara Africa



                                                                                                                             Summer 2012   3
Regional news

Bulletin board
                                     Etisalat looks to open
    Zain subs grow 5% Y-o-Y in
H112, but revenues and net in-
                                     up equity ownership to
come remain flat
Zain Group reported its con-         foreign investors
solidated financial results for
the half-year ended June 30,               Foreign investors will be           owned by overseas investors.         listed on the Abu Dhabi Stock
2012, which reflected revenues       able to buy stock in the UAE’s              Etisalat operates in 18 coun-      Exchange.
of KD663.5 million (US$2.38          Etisalat, according to local              tries across Asia, the Middle          Of the listed companies
billion), up 0.6 per cent year-      media reports.                            East and Africa. It has a pres-      that do permit overseas in-
on-year. Net income for the half       Etisalat Group CEO Ahmad                ence in markets including            vestors, the majority have
was also flat at KD141.9 million,    Abdulkarim Julfar is quoted               Egypt, Saudi Arabia, Afghani-        limited this to around 25 per
also up just 0.6 per cent year-      as saying Emirates Investment             stan, Sri Lanka, Niger, Cen-         cent, although in some cases
on-year.                             Council is currently working              tral African Republic, Tanza-        the stakeholding is permitted
  The operator counted 41.4          on amending the law to allow              nia and Sudan.                       to be as high as 49 per cent.
million consolidated active sub-     foreign ownership of Etisalat               Etisalat is currently 60 per         Meanwhile rival UAE tel-
scribers at the end of June, an      shares. It remains unclear how            cent owned by the govern-            ecom operator Du reported
increase of 1.8 million users or     much of the telco could be                ment, with the remainder             Q2 revenues rose by 12.9
five per cent over the 39.6 mil-                                                                                    per cent to AED2.5 billion
lion counted at the same time                                                                                       (US$689 million), while net
last year. By way of compari-                                                                                       profit surged by 51 per cent to
son, Zain added 5.4 million new                                                                                     AED651 million.
active subscribers over the 12                                                                                        The net profit margin (before
months to end-June 2011.                                                                                            royalty) stood at 26.6 per cent,
                                                                                                                    up from 19.1 per cent in Q211.
                                                                                                                      Mobile revenues grew by a
    Qtel blames FX fluctuations                                                                                     further 14 per cent year-on-
for 11.8% fall in H112 net profit                                                                                   year, reaching AED 1.9 billion,
Qtel Group announced results                                                                                        with drivers of performance in
for the six-month period to end-                                                                                    this segment continuing to in-
June, reporting its consolidated     Etisalat Group CEO Ahmad Abdulkarim Julfar is quoted as saying Emirates        clude growth in the company’s
                                     Investment Council is currently working on amending the law to allow foreign
customer base stood at 83.7 mil-     ownership of Etisalat shares
                                                                                                                    customer base, strong minutes
lion, up eight per cent year-on-                                                                                    of use, and data usage.
year. Group revenue for the pe-
riod amounted to QAR16.4 billion
(US$4.5 billion), up 6.1 per cent
year-on-year, with EBITDA for
the period amounting to QAR7.8
billion, up 8.2 per cent.
                                     Qtel moves to acquire the remaining 47.5 per
  Net profit attributable to Qtel
shareholders was down 11.8 per       cent of Wataniya Telecom
cent to QAR1.35 billion, with the
telco attributing this mainly to        Qatar Telecom (Qtel) has                 Qtel is being advised by           Wataniya can review the of-
foreign exchange losses in Indo-     offered to buy the remaining              Barclays Capital and the in-         fer and appoint financial ad-
sat and Algeria.                     47.5 per cent stake it does               vestment banking arm of              visors to evaluate it.
  For Q2 to end-June, Qtel’s         not already own in Kuwaiti                National Bank of Kuwait, a             Qtel bought the Wataniya
revenue was up 4.6 per cent to       unit Wataniya, a Kuwaiti                  source with direct knowledge         stake in 2007 for approxi-
QAR8.356 billion year-on-year,       bourse statement said on                  of the matter told Reuters.          mately US$3.7 billion. Ku-
while EBITDA was up 8.5 per          June 26.                                    The Qtel offer was sub-            wait Investment Authority,
cent to QAR3.964 billion. Net          Based on Wataniya’s cur-                mitted to Kuwait’s Capital           the Gulf state’s sovereign
profit attributable to Qtel share-   rent market capitalisation of             Markets Authority, which is          wealth fund, has a 23.5 per
holders was down 11.3 per cent       US$3.97 billion, the stake is             reviewing the proposal, the          cent stake in Wataniya and
year-on-year to QAR641 million.      worth about US$1.9 billion,               source said. Based on the au-        the remaining shares are
                                     Reuters data estimates.                   thority’s recommendation,            publicly held.


4   www.comm.ae
Qualcomm advertorial




Qualcomm charts new
directions for content and
applications market
With smartphones having entered the affordability ranks, the device
game is being spruced up with the drive towards enhancing supporting
applications and content. Set to up the stakes in the mobile content
space, Qualcomm is taking new routes to drive the content ecosystem




A
            s an enhancement         by giving consumers better           Augmented Reality presents
            to its traditional       applications and content,” he        opportunities
            partnership approach     explains.                            At the high-end, Qualcomm
            with telecom players,      Qualcomm is creating a part-       has been leading the develop-
Qualcomm is emphasising the          nership network that will work       ment of augmented reality
key role content will play in        towards increasing the availabil-    applications by training software
driving the telecom industry by      ity of content that is optimised,    developers to work with Qual-
sponsoring the Cinemobile Film       localised and built using a          comm’s Vuforia augmented
Festival in Egypt.                   network of local developers to       reality platform and to develop
  “Our association with Arabi-       deliver more regionally relevant     localised applications that are
acpd - the largest film produc-      mobile applications. The com-        optimised – but not restricted -
tion and distribution company in     pany recently announced a col-       to run on Snapdragon-powered
                                                                                                                   Moheb Ramsis is senior director
Egypt - to organise this festival,   laboration with one of Egypt’s       phones.                                  of business operations for North
is a major step towards enhanc-      largest telecom conglomerates,         “Augmented reality is the con-         Africa, Qualcomm
ing user created content and         Orascom Telecom Ventures (OT         cept of superimposing digital
creating high quality videos op-     Ventures).                           graphics on top of a view of the         content in other directions,
timised for smartphones,” said         A holding company for several      real world as seen through you           including through its R&D in
Moheb Ramsis, senior director        entities such as ARPUPlus,           mobile device’s camera. It is a          chipset development.
of business operations for North     LinkDev, ConnectAds, and             very attractive concept in itself          “We collaborate with a lot of
Africa, Qualcomm. “It’s a clear      others, OT Ventures develops         and there are many ways to ap-           companies that use our proces-
way for us to show that content      and provides different types of      ply it in different areas of life. For   sors in their devices and we
is a key value driver for the        telecom value-added services         example, imagine pointing your           work with them to port applica-
smartphone industry.”                ranging from applications devel-     smartphone’s camera at a sign            tions and pre-load them on to
  This initiative represents a       opment to content creation and       printed in Arabic and watching it        devices sold in the region to give
strong march towards expand-         aggregation, online advertising      instantly translate to English. Or       the devices and mobile services
ing locally relevant content,        and more. Qualcomm’s as-             imagine pointing it at an in-store       a local flavour,” Ramsis says.
complete with a specialised          sociation with Orascom will give     advertisement and watching                 Another way to drive collabo-
jury, an online platform for film-   both companies the opportunity       the images spring to life in 3D.         rations is through retail initia-
makers to upload their movies,       to dip into the mobile content       There are also many other pos-           tives and operator partnerships,
and viewers to watch and vote        and applications pie across          sibilities, such as in education,        where content and applications
for their favourite films using      segments.                            entertainment, advertising,              are offered for free download
their smartphones or other con-        “Our partnership is overarch-      and more. The only limit is the          when a device is purchased.
nected devices.                      ing and gives us the leg room to     imagination of local developers,”          “Content strategy is being
                                     engage with Orascom in differ-       Ramsis says.                             approached in many ways,
From affordability to attrac-        ent areas, including jointly help-                                            including using it as a market-
tiveness                             ing developers with trainings        Looking at new ways for                  ing tool and promoting partner
For Ramsis and his team,             to create ground breaking new        partnerships                             solutions. We are already seeing
smartphone affordability is just     apps based on Qualcomm’s             Besides working with partners            significant traction and expect
the starting point. “Now the         developer tools, such as our         to drive content development,            to see many more locally de-
focus is on enhancing the value      Vuforia SDK (Software Develop-       Qualcomm is also investing its           veloped applications,” Ramsis
of premium-priced devices            ment Kits).                          time and efforts to grow mobile          emphasises.


                                                                                                                                            summer 2012   5
Regional news




Bulletin board
                                    Tunisian government to
                                    auction 25% stake in
   LiberCell suspends ops over
unpaid tax bill
Liberia mobile network, LiberCell
was ordered to close its services
by the country’s tax courts for     Tunisiana
reportedly failing to pay licence
fees.                                     The Tunisian govern-                  Slim Besbess said in a press            and operator shareholders
  The company, which is 30 per      ment plans to put its 25 per                conference that offers can              are forbidden from partici-
cent, owned by Kuwait’s Hits        cent stake in number-one                    only come from financial                pating in the auction.
Telecom is said to owe US$1.5       operator Tunisiana up for                   companies and investment                  The stake being auctioned
million in licence fees, and will   auction, reports Reuters.                   funds and must be submitted             was confiscated from the
remain closed until the debt is      Finance ministry official                  by November 2. Operators                Princesse Holding conglom-
settled.                                                                                                                erate controlled by the son
  Citing local reports, Bloomberg                                                                                       of ousted Tunisian president
News said that court documents                                                                                          Zine al-Abidine Ben Ali.
have been delivered to the doors                                                                                          Tunisiana won a US$135
of the company’s head office in                                                                                         million licence to launch 3G
Monrovia.                                                                                                               and fixed-line networks in
  The suspension of licences in                                                                                         the country in May. The re-
sub-Sahara Africa is unfortu-                                                                                           maining 75 per cent stake in
nately relatively common, though                                                                                        the operator is owned by Ku-
most operators fall in line.                                                                                            waiti group Wataniya, which
                                                                                                                        is majority owned by Qtel.
                                                                                                                          Tunisiana controls 53 per
   Ericsson to deploy RBS 6000                                                                                          cent of the three-operator
technology in Vodafone Egypt                                                                                            market. It has approximately
Ericsson has entered an agree-                                                                                          seven million mobile con-
ment with Vodafone Egypt to                                                                                             nections, ahead of rivals Tu-
continue to provide a quality       Tunisiana controls 53 per cent of the three-operator market. It has approximately   nisie Telecom (4.5 million)
                                    seven million mobile connections
network to subscribers through                                                                                          and Orange (1.7 million).
the transformation of Vodafone
Egypt’s radio network.
  Ericsson is set to deploy its
latest RBS 6000 technology in
the Vodafone Egypt network,
which will allow the operator to
                                    MTN solid H1 results, with revenues up 17.5%
meet the demands of its growing
subscriber base and continue to         South Africa based MTN                  year to 176 million.                    The growth in EBITDA was
provide them with quality mobile    Group announced first-                        Market conditions con-                mainly due to strong organic
coverage throughout the coun-       half revenues rose by 17.5                  tinued to be impacted by                growth in South Africa and
try. The RBS 6000 is a site so-     per cent to ZAR66.5 billion                 increasing levels of compe-             Iran, which grew local cur-
lution that supports GSM/EDGE,      (US$8.1 billion), impacted                  tition, regulatory require-             rency EBITDA by 10.5 per
WCDMA/HSPA and LTE in a sin-        by solid growth in South Af-                ments, political unrest in              cent and 36.4 per cent re-
gle package.                        rica, Iran and Ghana, as well               certain countries and the               spectively.
  Ericsson has enjoyed tremen-      as by foreign exchange gains.               global economic slowdown.                 Capex increased 77.7 per
dous success with its RBS 6000      On a constant currency ba-                  Growth in Nigeria was lower             cent to ZAR10.14 billion, due
technology, helping it maintain a   sis, group revenue grew 12.5                than anticipated as a result            mainly to an aggressive roll-
strong leadership position in the   per cent year-on-year. First                of intense competition.                 out programme implement-
next generation infrastructure      half operating profit also                    Group EBITDA increased                ed earlier in the year and
market despite the significant      rose, to ZAR21.641 billion,                 18.2 per cent to ZAR29.8                the ongoing focus on criti-
competition that exists across      up 22 per cent year-on-year.                billion. On a constant cur-             cal capex investment pro-
the globe.                            MTN’s subscriber base                     rency basis, EBITDA grew                grammes across the group’s
                                    grew by 6.9 per cent year-on-               12 per cent year-on-year.               operations.



6   www.comm.ae
Regional news




Changes following Friendi                                                                                     Africa Cellular
                                                                                                              Towers served with

Group merger start taking                                                                                     liquidation notice
                                                                                                                  South Africa based mobile

effect at Virgin Mobile SA                                                                                    towers infrastructure opera-
                                                                                                              tor, Africa Cellular Towers has
                                                                                                              been served with a liquidation
                                                                                                              order by the South Gauteng
      Virgin Mobile South          the aim of the changes is to     offering online sales and ser-            High Court after failing to
Africa announced the closing       deliver an improved and dif-     vice through a new improved               stave off bankruptcy.
of 30 of its 38 retail stores in   ferentiated customer experi-     website and is exploring new,               The company has struggled
the country as it looks to re-     ence by leveraging VMMEA         alternative sales channels.               against rising debts and fall-
focus its marketing efforts.       best practice and investment       Vinter had suggested that               ing revenues for the past year,
The initiative has already         in improved systems and pro-     changes would be made in                  and a few months ago an un-
commenced and is expected          cesses.                          South Africa in order to bring            named creditor started pro-
to conclude during the first         Virgin Mobile South Af-        the company to profitability              ceedings against the company.
half of 2013.                      rica will convert the eight      in that market. Speaking to               The company, listed on the
  The MVNO in South Africa         remaining stores from sales      Comm. in June, Vinter said:               stock exchange, declined to
merged its operations with         focused franchise stores into    “Yes, there are still losses at           name the creditor in June but
Dubai-based Friendi Group,         full service stores offering     Virgin Mobile South Africa,               simply said that a liquidator
which is led by Mikkel Vint-       its entire range of products     but I think what is required              would be appointed shortly.
er. Together the two MVNOs         and services including sales,    are some structural changes               Two directors also resigned
are known as Virgin Mobile         renewals, upgrades and cus-      and tweaks, which I believe               from the company.
Middle East and Africa (VM-        tomer service and advice.        can turn the operator around                Africa Cellular Towers oper-
MEA), and the company said           The company will also be       quite quickly.”                           ates three divisions, providing
                                                                                                              power lines, cellular towers
                                                                                                              and equipment shelters.
                                                                                                                The company has been post-
                                                                                                              ing losses and was seeking an
                                                                                                              outside investor but had not

STC Group together with Maxis and Oger Groups                                                                 secured the necessary invest-
                                                                                                              ment before the winding up
                                                                                                              order was served.
engage Ericsson as preferred supplier
     The STC Group an-               In 2010 the telco groups
nounced that along with            jointly launched a series of
its affiliates, the Maxis and      global initiatives focused on
Oger Groups, they have se-         capturing synergies across
lected Ericsson as one of          their nine operating com-
their preferred global ven-        panies and on working with
dors for network infrastruc-       best-in-class global suppliers
ture, as part of their global      to become preferred part-
synergy creation activities.       ners based on value creating
The agreement will allow           agreements.
Ericsson to offer its portfolio      One of the initiatives is
of network infrastructure          to focus on technology in-
equipment through a global         frastructure synergies, with
price structure based on to-       an objective of developing
tal business in Bahrain, In-       a global price book and for-
dia, Indonesia, Kuwait, Ma-        malising volume discounts        Left – Anders Lindblad (Ericsson), right - Ghassan Hasbani (STC International).
laysia, Saudi Arabia, South        based on overall groups          The agreement between the two companies will allow Ericsson to offer its
                                                                    portfolio of network infrastructure equipment through a global price structure
Africa and Turkey.                 scale.



                                                                                                                                                 summer 2012   7
Alcatel-Lucent advertorial




Managing the
new conversation
experience
As LTE is commercialised in an increasing number of markets across the globe, Laura Merling,
Alcatel-Lucent’s senior VP of Application Development Platform and Strategy, details how
service providers, enterprises and developers can work intelligently to ensure they remain an
integral part of the rapidly evolving wireless data ecosystem




                                    L
                                              aura Merling leads strategy and     the need for operators to identify new
                                              execution for Alcatel-Lucent’s      revenue streams. There is also a require-
                                              company-wide push to trans-         ment for service providers to consider
                                              form the network into a powerful    business models beyond access.
                                    platform for service providers, enterprises     Merling describes application providers
                                    and developers to reap benefits from          as having seized the consumer experi-
                                    through the delivery of high-quality ap-      ence; driven by consumer demand,
                                    plications. In July 2012, the GSA (Global     with service providers now needing to
                                    mobile Suppliers Association) said 338        redefine and reinvigorate their role in
                                    telecom operators in 101 countries had        the value chain. In order to participate in
                                    committed to commercial LTE network           the ecosystem, Merling advises carri-
                                    deployments or were engaged in tri-           ers shorten time-to-market and lower
                                    als, technology testing or studies.           costs for delivering new services.
                                      The report went on to say 280 op-             With mobile data users forecast to
                                    erators have made firm commitments            consume as much as 100 times more
                                    to deploy commercial LTE networks             data by 2016 than they do today, pos-
                                    in 90 countries. A further 58 opera-          ing both an opportunity with respect to
                                    tors in 11 more countries are in a pre-       the generation of increased revenues,
                                    commitment stage and are engaged in           and a challenge with respect to manag-
                                    LTE technology trials, tests or studies.      ing the network’s ability to cope with
                                      The GSA stated that 89 LTE operators        such a significant increase in data traffic,
Laura Merling is Alcatel-Lucent’s
                                    have now launched commercial services         operators need to make savvy choices.
senior VP of Application            in 45 countries, with this number forecast      An evolution of web and mobile is
Development Platform and Strategy   to rise to 150 by the end of 2012. Given      underway as Merling describes the
                                    this level of investment in high-speed        new conversation experience as com-
                                    mobile broadband networks, much of            prising connectivity, cloud, commu-
                                    it driven by demand for video content,        nications, data and ecosystems.
                                    Merling suggests carriers should start          “Carriers need to think beyond transpor-
                                    regarding themselves as an integral           tation,” Merling says. “They need to view
                                    part of the application delivery eco-         LTE as a services-enabled environment
                                    system rather than merely as sellers of       in which they can charge differently. They
                                    data, or providers of just transport.         can do this by partnering with a platform
                                      The telecom environment today is            provider such as Microsoft to offer an
                                    characterised by SMS and voice rev-           Evolved Multimedia Broadcast Multicast
                                    enues being on the decline, accelerating      Service (eMBMS), which is tailored for LTE


8   www.comm.ae
Alcatel-Lucent advertorial




and allows multimedia content to be sent      applications to bring personal, social        monetisation and optimisation software
once and received by many end users.”         media, and business contacts, and             solution, essential for service providers
  Service providers can also form             conversations together in one place,          to turn their data and telecommunica-
content partnerships and offer the            and the development of high quality           tion infrastructure into a commercial
option for application updates to be          video conferencing applications, unified      transaction platform. OAP provides the
pushed during off-peak times for ad-          inboxes, and device transfer services.        expertise, tools and services for API
ditional credit to the end-user.                The management of consumers’ data,          management, API design and creation,
  Connectivity in the evolving conversa-      with respect to their value and identity      reporting and analytics for optimisation
tion experience requires service pro-         is another required progression in the        of API programmes, business model
viders to think beyond transport and          evolutionary path of conversations, with      design for maximising revenue and ser-
initiate new technologies and business        cross-telco Application Programming           vice integration for time to market.
models such as eMBMS and Smart-               Interfaces (APIs) being developed for opt-      Using OAP, service providers are able to
push for the efficient delivery of con-       in subscriber data. The benefit of such for   create and securely expose new services,
tent; or the auctioning of spare network      subscribers includes the ease of log-in,      either directly or via composite APIs, so
capacity as a new business model.             personal data being stored in a single,       they can be made available internally
  Merling says service providers also have    trusted place, a reduction of forms to be     and/or to third parties, allowing for the
to consider bringing the power of the ser-                                                  creation and delivery of new offers to
vices of the network to the cloud, ensuring                                                 market, faster, at lower cost and at scale.
three fundamental building blocks – trans-          The benefits of cross-                    Alcatel-Lucent also recently intro-
formation, enterprise, and building – are     telco APIs to service providers               duced its API Lifecycle Methodology,
in place. With respect to transformation,                                                   which looks to help carriers create an
service provider infrastructure, operations
                                              include the improvement                       effective end-to-end API strategy,
and business models need to aligned;          of identified visitors and                    while simultaneously establishing a
while enterprises appear to be ready for      personalised services, to be                  repeatable process that maximises ef-
carrier cloud, which has a far greater rev-   able to feed databases with                   ficiency, cost savings and revenue.
enue potential for service providers (10x)    qualified operator data, and to
and is more attractive (4x) to enterprises
than existing public cloud services.
                                              increase the account creation                 The Alcatel-Lucent API Life-
  Carriers should also be busy-               success rate – more sales;                    cycle Methodology has three
ing themselves with the building of           more information requests;                    main areas of specialisation:
an agile service delivery platform            more subscriptions
for a new class of cloud services.                                                            Definition - Knowing who you would
  “There are three main ecosystem                                                           want to use your API and what you
categories in the evolving data-centric       filled in from a mobile, and an ultimate      would want them to do with it will help
conversation experience and these are         enhancement to customer experience.           you define an initial business goal.
the OS platform providers; the infrastruc-       The benefits of cross-telco APIs to          Design - Determine which pieces of
ture as a service (IaaS) providers such as    service providers include the improve-        your existing functionality, services,
cloud providers; and the content players,”    ment of identified visitors and per-          and data can be tapped with APIs. The
Merling says. “Deployment of metrocells       sonalised services, to be able to feed        protocols you use, the complexity of the
can optimise any downloading of data,         databases with qualified operator data,       APIs and their inputs and outputs will
and what LTE offers is the opportunity        and to increase the account creation          have tremendous bearing on whether and
for service providers to gain a better un-    success rate – more sales; more infor-        how third-party developers use them. 
derstanding of their customers’ contexts      mation requests; more subscriptions.            Deployment - An API platform does
and to provide services and applications         Alcatel-Lucent is heavily involved in      not get built once; it is continuously
specifically tailored to those contexts.”     helping customers around the world            monitored and improved on the basis of
  According to Merling, the new conver-       to transform their businesses to take         developer response, application us-
sation experience is being reinvented in      advantage of the changing landscape           age, and evolving business strategy.
part by faster, higher capacity networks,     where APIs have emerged as the lan-           The right analytics tools can not only
smartphone proliferation, and changing        guage of the information economy.             help you maintain control of API use,
consumer habits. Thus the requirement            Alcatel-Lucent developed Open API          they can help you understand how you
for management tools for converged            Platform (OAP) is an end-to-end API           are meeting your business objectives.


                                                                                                                          summer 2012   9
International news

Bulletin board
                                       RIM reports US$518 million
                                       loss in quarter to June 2
    Huawei reports 22 per cent
fall in operating profit in H112
Chinese telecom technology
provider Huawei reported H112
sales revenue of CNY102.7 bil-               Research In Motion                 During the period, the              the overall BlackBerry sub-
lion (US$16.16 billion), represent-    (RIM) reported that in the             company shipped 7.8 million           scriber base continued to grow,
ing an increase of 5.1 per cent        three months to June 2, 2012,          smartphones and 260,000               with increases in all regions
year-on-year. Operating profit         the company made a loss of             tablets. This compares with           except for North America.
amounted to CNY8.79 billion            US$518 million, compared               13.2 million smartphones                Internationally, revenue fell
with an operating margin at 8.6        with a prior-year profit of            and 500,000 tablets in the            during the period, reflecting
per cent, an increase of 20.3 per      US$695 million, on revenue of          same quarter in fiscal 2012.          price pressure due to compe-
cent half-on-half and a decrease       US$2.81 billion, down from               Providing something of a            tition, and sales of its aging
of 22 per cent year-on-year.           US$4.91 billion.                       positive, the company said that       device line – a refresh is cur-
  In the first half of 2012, Hua-                                                                                   rently underway.
wei’s three business groups –                                                                                         The handset manufacturer
Huawei Carrier Network, Huawei                                                                                      also stated that its first Black-
Enterprise, and Huawei Device—                                                                                      Berry 10 (BB10) device will
achieved considerable progress                                                                                      now not be available until
in technological innovation and                                                                                     the first quarter of 2013, say-
market expansion, further con-                                                                                      ing that the integration of key
solidating the company’s posi-                                                                                      features into BB10 has been
tion as a leading global ICT solu-                                                                                  “more time consuming than
tions provider.                                                                                                     anticipated,” pushing back
                                                                                                                    the launch from late 2012.
                                                                                                                      RIM also confirmed its an-
                                                                                                                    ticipated job cuts, although
     Smartphone success pushes                                                                                      the size of the cull – around
50% rise in Q2 net profit at                                                                                        5,000 staff from a workforce
Samsung                                                                                                             of 16,500 – was larger than
Samsung reported a near 50 per         Research In Motion CEO Thorsten Heins said the company shipped 7.8 million   many expected.
                                       smartphones and 260,000 tablets during the three months to June 2
cent rise in net profit for the sec-
ond quarter on the back of strong
smartphone sales.
  The South Korean electronics
vendor reported Q2 net profit
of KRW5.19 trillion (US$4.56
                                       Ericsson impacted by lower profitability in
billion), up 48 per cent from
KRW3.51 trillion a year ago. To-       Networks and increased loss at ST-Ericsson
tal revenue rose 21 per cent to
KRW47.6 trillion with the mobile           Ericsson reported that net           “In 2010 we made a con-             decline in CDMA equipment
unit accounting for KRW20.52           sales in Q212 to end-June              scious decision to gain market        sales as well as weaker sales in
trillion, a 75 per cent increase       increased one per cent year-           share and increase technology         China and Russia.
year-on-year.                          on-year to SEK55.3 billion             and services leadership, well           Global Services and Sup-
  According to figures published       (US$8.13 billion), and was             aware of the short-term prof-         port Solutions showed strong
by Strategy Analytics, Sam-            up nine per cent quarter-on-           itability pressure. Our focus         performance, up 26 per cent
sung consolidated its lead as          quarter. However, net income           is now on translating these           and 47 per cent year-on-year
the world’s largest smartphone         fell a staggering 63 per cent          gains into sustainable profit-        respectively, with Ericsson
vendor by selling 50.5 million         in the quarter to SEK1.2 bil-          able growth,” commented               describing that the underly-
devices in Q2. It is thought that      lion from SEK3.2 billion a             Hans Vestberg, Ericsson and           ing business mix, with higher
the flagship Galaxy S3 – launched      year earlier. The company              president and CEO.                    share of coverage projects
during the quarter – accounted         said net income was impact-              Ericsson explained that Net-        than capacity projects, was
for 6.5 million in sales.              ed by lower profitability in           works sales decreased 17 per          unchanged in the quarter
                                       Networks and increased loss            cent year-on-year to SEK27.8          and is expected to prevail
                                       in ST-Ericsson.                        billion due to the expected           short-term.


10   www.comm.ae
International news




Bulletin board

    Facebook squashes rumours
                                         Airtel profit falls for another
regarding smartphone develop-
ment                                     consecutive quarter
Although Facebook’s US$1.18 bil-
lion in revenue for Q2 was slightly            Bharti Airtel saw its        hanced capex and licence fees           million, up 23 per cent from
ahead of Wall Street expectations        profit fall during its fiscal      resulted in the lower profit.           US$50 million, on revenue of
and up 32 per cent year-on-year,         Q1 to end-June, as the op-           Mobile subscriber revenue             US$1.1 billion, up nine per
the company swung to a US$157            erator was faced by regula-        in India during the period              cent from US$979 million.
million net loss – and gave little       tory and tax developments          was impacted by two chang-              The company noted chal-
guidance on future prospects.            in India, and planned accel-       es: Airtel said that guidelines         lenges on the horizon, how-
  The number of Facebook’s               erated investments in India        from watchdog TRAI around               ever, including “economic
so-called monthly active users           and Africa.                        processing fees restricted the          and currency headwinds” in
(MAUs) hit 955 million at the end          In a statement, Sunil Bharti     sale of bundled tariffs; and a          key markets, as a result of
of the period, up 29 per cent year-      Mittal, chairman and MD of         tax increase led to all telecom         the Eurozone crisis, lower aid
on-year, while 543 million of these      the company, said: “Telecom        services becoming more ex-              and grants, rising inflation,
now access the service via mobile        revenues in India have been        pensive by two per cent.                and “political issues” in some
devices, a 67 per cent rise.             depressed due to hyper-com-          In Africa, EBIT was US$62             countries.
  CEO Mark Zuckerberg said Fa-           petition and recent regula-
cebook was “focused on invest-           tory and tax developments…
ing in our priorities of mobile,         On the African side, we are
platform and social ads.” On the         gaining market share, ben-
subject of mobile, Zuckerberg ap-        efiting from the significant
peared to shoot down long-run-           investments made in the last
ning rumours about a Facebook            two years.”
smartphone. During a conference            For the quarter to June
call he described “building out a        30, 2012, the company an-
whole phone” as something that           nounced net income of
“wouldn’t make much sense for us         INR7.62 billion (US$138.6
to do.”                                  million), down by 37.3 per
                                         cent from INR12.2 billion, on
                                         revenue of INR193.5 billion,
     Alcatel-Lucent reports net          up 14 per cent year-on-year.
loss of €254 million in Q212               Stagnant EBITDA coupled          Airtel’s EBIT in the quarter to end-June in Africa was US$62 million, up 23
Alcatel-Lucent reported a net            with higher depreciation and       per cent from US$50 million, on revenue of US$1.1 billion, up nine per cent
                                                                            from US$979 million
loss for its second quarter and          amortisation arising from en-
announced that it is planning to
reduce its headcount by 5,000 in
an effort to further cut costs. The
results make it the latest infra-
structure vendor to suffer at the
hands of the economic downturn,
                                         Unitech blocks Telenor’s attempts to sell
along with Ericsson and Huawei.
  The company reported a net loss        Uninor assets in India
of €254 million (US$ 313 million)
for the second quarter on the back           India’s Unitech has se-        future.                                 of securing higher valuations.
of revenue of €3.55 billion. The         cured a court order blocking         The Company Law Board                 Telenor had said that it would
loss was particularly severe when        the mobile network, Uninor         has upheld a challenge by Un-           make an offer if no other bid-
the previous quarter’s €398 mil-         from selling its assets prior to   itech against the sale of net-          ders emerged.
lion net profit is taken into account.   the network’s expected clo-        work assets. Uninor said that             If Telenor did buy the net-
  Revenue was down 7.1 per cent          sure in August.                    it would appeal the ruling.             work infrastructure, it was
from €3.82 billion reported in             The network is a 67/33 joint       Uninor had invited bids for           seen as a precursor to re-en-
Q211 but up 10.6 per cent from the       venture between Telenor and        network assets, which it was            tering the market following
previous quarter’s €3.21 billion.        Unitech, and the two com-          looking to sell before the net-         the forthcoming re-sale of the
                                         panies are in dispute over its     work closure in anticipation            cancelled GSM licences.


12   www.comm.ae
International news




Bulletin board
                                        Nokia reports Q2 results
                                        reflecting difficult market
    RIM unveils LTE BlackBerry
PlayBook
  Research In Motion (RIM) has
launched a LTE variant of its Black-
Berry PlayBook tablet with built-in     conditions
support for cellular networks.
  The LTE BlackBerry PlayBook                 Nokia announced a                    ing price (ASP) of the Lumia          billion. On an operating lev-
tablet is also enterprise ready. It     sharp fall in sales leading in             range fell to €186 from €220.         el, the loss amounted to €826
can be managed with BlackBerry          Q112, resulting in a loss of                 With the company having             million, compared with a loss
Mobile Fusion and includes Black-       €1.4 billion (US$1.73 billion)             shipped 10.2 million smart-           of €487 million in Q2 2011.
Berry Balance technology, which         for the period.                            phones during the quarter,              In its Smart Devices unit,
allows a user to utilise a BlackBerry     During the three months                  this means that Symbian and           net sales fell by 34 per cent to
PlayBook for both work and per-         (April to June) volumes of its             MeeGo devices still make              €1.5 billion, as volumes fell
sonal purposes by keeping busi-         Windows Phone-powered Lu-                  up more than 60 per cent of           by 39 per cent to 10.2 mil-
ness information secure and sepa-       mia range increased to four                these sales.                          lion units. More encourag-
rate from personal information.         million units. However, it                   Sales for the quarter               ingly, average selling prices in-
  The LTE BlackBerry PlayBook           also noted that on a sequen-               amounted to €7.5 billion,             creased both year-on-year (up
tablet comes with 32GB of mem-          tial basis, the average sell-              down 19 per cent from €9.3            seven per cent) and quarter-
ory storage and became available                                                                                         on-quarter (up six per cent)
from Bell, Rogers and Telus in                                                                                           to €151, aided by stabilisation
Canada on August 9, 2012.                                                                                                in the Symbian portfolio.
                                                                                                                           Stephen Elop, Nokia CEO
                                                                                                                         noted that Nokia’s mass-
     Indian government proposes                                                                                          market Mobile Phones unit
2G licence fee reduction                                                                                                 “demonstrated         stability,”
The Indian government has agreed                                                                                         with a two per cent year-on-
to lower the proposed base prices                                                                                        year increase in shipment
for new 2G licences, with a govern-                                                                                      volumes to 73.5 million.
ment body known as the Empow-                                                                                            However, sales for this busi-
ered Group of Ministers (EGoM)                                                                                           ness declined by 11 per cent
having recommended a base price                                                                                          year-on-year to €2.3 billion,
in the upcoming auctions of be-                                                                                          with average selling prices
tween INR140 billion to INR160          Nokia CEO Stephen Elop noted that sales in Nokia’s mass-market Mobile            dropping by 14 per cent (six
billion (US$2.5 billion to US$2.9       Phones unit declined by 11 per cent year-on-year to €2.3 billion, with average   per cent over the prior quar-
                                        selling prices dropping by 14 per cent to €31
billion) for a pan-Indian licence.                                                                                       ter) to €31.
That is below the INR36.22 billion/
MHz proposed earlier this year by
the Telecom Regulatory Authority
of India (TRAI), which would have
required local operators to shell
out more than INR180 billion for a
                                        Etisalat reaches deal over PTCL stake payment
nationwide 5MHz licence.
  According to local press reports,         The Pakistan government                a dispute over the transfer of        ment every six months.
operators will still be required        and Etisalat are reported to               assets from the government              The settlement reportedly
to pay existing spectrum usage          have settled a long running                to the telco.                         agrees to a payment of US$700
charges of 3-8 per cent on top of       dispute over the price paid for              According to the terms of the       million by Etisalat, which is a
the licence fee.                        a stake in Pakistan Telecom-               agreement, Etisalat was due to        reduction of US$100 million
  However, the EGoM has report-         munication Company Lim-                    pay US$1.4 billion within one         based on the valuation of the
edly agreed to allow operators          ited (PTCL) in 2006.                       month after the signing of            assets not handed over.
to pay for licences in instalments        Etisalat offered US$2.6 bil-             the deal in early 2006 and the          Long standing plans by Etis-
with GSM operators only required        lion for a 26 per cent stake               remaining amount of US$1.2            alat to increase its holding to
to pay 35 per cent up front, and        in PTCL back in 2006 in                    billion was due to be paid in         a controlling 51 per cent stake
CDMA players 25 per cent.               staggered payments, but has                equal instalments over 4 and          have been on hold until the
                                        withheld US$800 million in                 a half years, with one instal-        dispute is settled.


14   www.comm.ae
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    DECISIVE COVERAGE OF TELECOMMUNICATIONS STRATEGY



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Delivering on
     the vision




Mohammed Al Mannai, CEO of Q.NBN has
more than 13 years of experience in network
planning, deployment and optimisation with
Qtel, where he most recently served as senior
director for Network Design and Rollout




16   www.comm.ae
Qatar National Broadband Network




                                 Qatar National Broadband Network (Q.NBN) is a private company owned
                                 by the government of Qatar and charged with the responsibility to roll out
                                 passive fibre infrastructure across the country. Given the Qatar’s ambitious
                                 digital plans, which are summarised under the Qatar ICT Strategy 2015 and
                                 further articulated through the Qatar National Vision 2030, Q.NBN is playing
                                 a critical and pioneering role with respect to public-private partnership ICT
                                 infrastructure investments in the Gulf



“Q
                .NBN is a        provider for the country.        guiding principles for a      equipment imminently
                catalyst for       Q.NBN’s directive is in line   sustainable economy and       with testing commenc-
                competition,”    with the Qatari govern-          growth path for Qatar focus   ing and services set to go
said the company’s CEO,          ment’s vision to become one      on human, social, economic    live in the short-term.
Mohammed Al Mannai in            of the most well-connected       and environment develop-        As part of the involve-
an interview with Comm. “I       countries on Earth with          ment. Providing the high-     ment with Qatar’s licensed
believe what we are trying to    respect to broadband; ambi-      speed communications and      operators, in April Q.NBN
achieve is a first in the Gulf   tions that are detailed in       increased fibre capacity      announced it had signed
region in so far as the costly   the Qatar ICT Strategy 2015      Qatar requires to achieve     an Infrastructure Access
part of the deployment of        and the Qatar National           its ambitions is central to   Agreement (IAA) with Qtel,
passive fibre infrastructure     Vision 2030. The aim for                                       building on the relationship
is being absorbed by the         2015 is to see Qatar benefit-                                  and cooperation estab-
                                                                       Q.NBN is a catalyst      lished between the two
government,” he added.           ting from information and
  Established last year,         communications technol-          for competition. I            companies with a heads of
Q.NBN’s mandate is to roll       ogy (ICT) solutions in key       believe what we are           agreement signed in July
out passive fibre infrastruc-    aspects of its society and       trying to achieve is a        2011. The agreement last
ture across Qatar, and in        economy. Articulated in          first in the Gulf region      year represented the first
so doing, place the com-         2010, Qatar’s five-year plan                                   step to defining a frame-
                                                                  in so far as the costly       work through which both
pany in a position to offer      ending 2015 contains the
wholesale fibre backbone         following measurable goals:      part of the deployment        parties could work together
connections and capacity to        • Double the ICT sec-          of passive fibre              to support the govern-
licensed operators, hasten-      tor’s contribution to            infrastructure is being       ment’s goal of accelerating
ing the uptake of broadband      GDP (US$3 billion)               absorbed the                  implementation of high-
services. It is forecast that      • Double the ICT                                             speed broadband services
such uptake will cascade all     workforce (40,000)
                                                                  government                    for households, businesses
the way down to consum-            • Achieve ubiquitous                                         and government agencies.
ers being offered a much         high-speed broadband ac-         Q.NBN’s mission, which the      Under the deal signed
improved and powerful fibre      cess for households and          company is diligently going   in April, Qtel will supply
optic broadband service          businesses (95 per cent)         about trying to achieve.      Q.NBN with duct network
to empower their lives.            • Achieve mass ICT               The passive fibre network   access and access to other
  Earlier this year the          and Internet adoption            that has so far been com-     passive telecommunications
company received a 25 year       by all segments of so-           pleted by Q.NBN consists      infrastructure over the next
licence to provide Qatar         ciety (90 per cent)              of 6,000 connections, with    20 years. Such an arrange-
with fibre optic broadband         • Achieve wide accessibil-     Al Mannai forecasting that    ment is set to help reduce
throughout the country,          ity and effectiveness of all     licensed network operators    civil infrastructure costs
having been officially           key government services          (Qtel and Vodafone Qatar      on the part of Q.NBN.
endorsed as the fibre optic      (160 online services)            for the meantime) shall         In May 2012 Q.NBN
broadband infrastructure           Qatar Vision 2030’s four       commence installing their     went on to announce it

                                                                                                                summer 2012   17
had signed an interim                      nections by 2015,” he added.     view, as is the costing calcu-   be attracted to invest in
wholesale agreement with                     The fibre network’s speci-     lation, though we are clear      because the return on in-
Vodafone, the first such                   fications have been tested       that we shall charge licensed    vestment is not that high,”
wholesale agreement to                     to meet customers’ expecta-      operators per connection.”       Al Mannai acknowledged.
enable a licensed telecom                  tions as well as to ensure         Q. NBN will thus be of-        “One of the government’s
operators to use Q.NBN’s                   interoperability with legacy     fering licensed operators        goals is to have affordable
network to deliver telecom                 systems and Al Mannai is         open access to a backbone        broadband services avail-
services to customers.                     confident the wholesale          network without discrimina-      able in the country, and it
  The signing represented a                model being instituted by        tion of any one party, and       is willing to bear the initial
milestone in the relation-                 Q.NBN will prove com-            agreement terms will be          costs to achieve this. So
ship begun between Q.NBN                   pelling to the licensed          uniform across the board.        while the government has
and Vodafone in 2011 with                  service providers it sells         Al Mannai went on to ex-       and will contribute funds
the signing of a heads of                  connections to currently         plain that while Q.NBN has       to the entity, existing telcos
agreement similar to the one               as well as in the future.        begun its life being owned       are likely to also become
Q.NBN inked with Qtel.                                                                                       shareholders in due course.”
  Under the interim whole-                     Our role at Q.NBN is to wholesale                               Al Mannai did not want
sale agreement reached with                                                                                  to be drawn on the capex
                                           connections to the service providers, so to offer
Vodafone, the cellco will                                                                                    estimation for the first
initially provide broad-                   capacity or bandwidth. The wholesale agreement                    phase of the infrastructure
band services to residential               we plan to put in place is under review, as is the                investment to end-2015,
and business customers                     costing calculation, though we are clear that we                  though published reports
in Barwa City and Barwa                                                                                      in the media have sug-
                                           shall charge licensed operators per connection
Commercial Avenue.                                                                                           gested it may rise as high
  “By 2015 we should cover                                                                                   as US$500 million.
95 per cent of the house-                    “Our role at Q.NBN is to       by the government, over            “The costs may vary quite
holds in Qatar and 100                     wholesale connections to the     time this is likely to change    widely,” Al Mannai said.
per cent of the business                   service providers, so to offer   as private investors become      “Depending on whether we
establishments in Doha,”                   capacity or bandwidth,” Al       involved in the project.         are rolling out infrastructure
Al Mannai said. “In num-                   Mannai explained. “The             “Passive infrastructure is     to brownfield or greenfield
bers, this will account for                wholesale agreement we plan      not the part of networks         areas, costs could vary by as
approximately 260,000 con-                 to put in place is under re-     that typical investors would     much as 80 per cent. So we
                                                                                                             have an estimate, but it’s not
                                                                                                             an exact figure, though from
A high percentage of copper based broadband                                                                  the start we are looking to
coverage exists in Qatar but Al Mannai believes                                                              minimise costs as much
customers are keen to have this migrated to fibre,                                                           as possible by using any
and thinks much of the demand coming between now
and 2015 shall be from this segment of the market                                                            existing infrastructure that
                                                                                                             exists in-country,” he added
                                                                                                               The secretary general of
                                                                                                             Qatar’s Supreme Council
                                                                                                             of Information and Com-
                                                                                                             munication Technology
                                                                                                             (ictQatar), Hessa Al Jaber
                                                                                                             has been one of the driving
                                                                                                             forces behind the expan-
                                                                                                             sion and development of
                                                                                                             Qatar’s digital credentials,
                                                                                                             and she remains a staunch
                                                                                                             supporter of Q.NBN as a
                                                                                                             conduit for the country to
                                                                                                             catalyse digital development.
                                                                                                               Currently Qatar has
                                                                                                             among the highest broad-
                                                                                                             band penetrations in the
                                                                                                             world, however, it lags
                                                                                                             significantly behind leading
                                                                                                             nations in terms of speed,
                                                                                                             with current maximum


18   www.comm.ae
Qatar National Broadband Network




                                                                      Ray Hassan, president Ericsson Gulf
                                                                  Countries and Hassan Al-Sayed, ictQatar
                                                                    assistant secretary general, IT and ICT
                                                                  Government Sector signing the ICT MoU



                                                                                                              collaborate in a number of
speeds of only 8 Mbps. And                                                                                    areas including “Technol-
while the penetration rate
                                    Depending on whether we are rolling out                                   ogy for Good” which covers
is high with 70 per cent of     infrastructure to brownfield or greenfield areas,                             initiatives such as sustain-
homes having broadband          costs could vary by as much as 80 per cent. So we                             ability through ICT solutions
at the end of 2011, Qatar’s     have an estimate, but it’s not an exact figure,                               and also aims to use ICT to
population is expected to       though from the start we are looking to minimise                              unlock the potential of the
double over the next five                                                                                     e-Economy such as e-Edu-
years, meaning more lines of
                                costs as much as possible by using any existing                               cation and e-Government
connection will be needed.      infrastructure that exists in-country                                         in Qatar and the region.
  Current data from ic-                                                                                       Other areas of collaboration
tQatar estimates there are      connectivity to every corner     and 2015 shall be from this                  include revamping the ICT
186,000 broadband lines         of Qatar, including the most     market segment,” he added.                   infrastructure, and ena-
in the country, with nearly     remote areas,” she added.          As further evidence of                     bling platforms to support
400,000 expected to be            For his part, Al Mannai        Qatar’s focus on improv-                     consumer driven Arabic
necessary by 2020. Q.NBN        believes the overriding factor   ing its ICT credentials, in                  content development, and
aims to have 439,000 broad-     driving broadband demand         May Ericsson and ictQa-                      improving the quality and
band lines by 2025, covering    and uptake in Qatar is the       tar announced the launch                     efficiency of ICT services.
households, government          basic desire for connectivity,   of a strategic partnership                     In addition, Ericsson and
entities and enterprises.       and Q.NBN is determined to       that aims to boost the                       ictQatar will focus on ICT
  “As a relatively small        help drive the Small Office      adoption of ICT in Qatar.                    maturity in order to create a
market, relying solely on       Home Office segment of           The partnership, which                       knowledge-exchange based
attracting private invest-      the market in particular.        was formalised through a                     environment to increase
ment to build an expensive        “To be frank, both the         memorandum of under-                         the ICT usage in Qatar
fibre network infrastructure    traditional business as well     standing, seeks to support                   while leveraging Ericsson’s
would limit progress, delay     as the traditional home seg-     Qatar’s ICT Strategy 2015.                   global and local compe-
advancements in important       ment is driving broadband          The MoU was signed by                      tence in the ICT industry.
sectors and likely stall some   demand significantly in Qa-      Hassan Al Sayed, ictQa-                        All said, Qatar is a bristling
already planned, forward        tar,” Al Mannai said. “A high    tar assistant secretary                      ICT and broadband market
looking projects,” Al Jaber     percentage of copper based       general, IT and ICT Gov-                     to witness, and the suc-
said. “This government-         broadband coverage exists        ernment Sector and Ray                       cess of policies instituted
led national broadband          but customers are keen to        Hassan, president Erics-                     in the coming 20 years are
network effort will ensure      have this migrated to fibre,     son Gulf Countries.                          likely to be tied directly to
progress and keep our           and I believe much of the de-      As part of the partnership,                the success of dedicated
commitment to bringing          mand coming between now          Ericsson and ictQatar will                   entities such as Q.NBN.

                                                                                                                               summer 2012   19
Price vs. value
Despite a stock market share price that is languishing at more than 30 per cent below the level
it listed on the Oman bourse in November 2010, Nawras continues to be an energetic operator
that is looking to maximise the opportunities data usage represents. Through the leveraging of
its various access technologies and the bundling of products and services, Nawras continues to
expand its base of operations, believing such a focus will generate the necessary good results




                                                      N
                                                                awras CEO, Ross          a 4.4 per cent growth rate.
                                                                Cormack believes the       The fixed service customer
                                                                telco has the neces-     base grew by nearly 176
                                                      sary positive momentum             per cent during the half to
                                                      to continue propelling the         36,787 customers, though
                                                      company forward in Oman,           Nawras’ overall revenue for
                                                      despite coming through a           the period was down 1.7
                                                      tough operational period that      per cent to OMR95.3 mil-
                                                      has impacted its financial         lion, delivering a net profit
                                                      performance as well.               of OMR19.5 million, down
                                                        In the first quarter of          11.8 per cent from OMR22.1
                                                      2012 the telco reported            million a year earlier.
                                                      revenues fell by 2.7 per             “We recently moved into
                                                      cent to OMR46.8 million            new open plan office space,
                                                      (US$121.6 million), while          the Nawras Campus, where
                                                      net profit also fell by 19.1 per   our people can see one
                                                      cent to OMR9.8 million.            another and easily interact,”
                                                        The company’s total              Cormack told Comm. “It is
                                                      subscriber base rose by            a fantastic location for us
                                                      2.4 per cent year-on-year          to be able to make decisions
                                                      to reach 1.99 million.             quickly and there is a palpa-
                                                        Nawras attributed the fall       ble energy that drives us.”
                                                      in revenues to a reduction in        Cormack freely admits that
                                                      SMS revenues that was not          the competitive landscape
                                                      fully compensated by growth        in Oman has become more
                                                      in data revenue. In addition,      aggressive in the last few
                                                      revenue in Q1 2012 included        years, not least through the
Cormack freely admits that the competitive
landscape in Oman has become more aggressive in       a one-off accounting adjust-       presence of value-focussed
the last few years, not least through the presence    ment of OMR658,000.                resellers together with the
of value-focussed resellers together with the           The second quarter of 2012       omnipresence of a well-
omnipresence of a well-entrenched incumbent
                                                      marked a stabilisation in          entrenched incumbent.
                                                      Nawras’ operational and              Nawras’ competitive ap-
                                                      financial results, though          proach appears to be based
                                                      the telco’s first half perfor-     on focussing primarily on
                                                      mance still highlights the         the factors within its own
                                                      competitive nature of the          control, more so than look-
                                                      telecom market in Oman,            ing to what other players
                                                      and the on-going pressure          are doing in the market and
                                                      on margins. Nawras closed          reacting to those factors.
                                                      the six months to end-June           “It would be fair to say
                                                      with a customer base of            that in some areas the huge
                                                      2.03 million, representing         increase in use of data in


20   www.comm.ae
Nawras


Oman outstripped our abil-
ity to provide it,” Cormack
                                 At the end of June Nawras announced it had entered into
acknowledged. “We prob-          an agreement with Huawei to upgrade its Radio Access
ably did not build as fast as    Network (RAN) by advancing all sites to enhanced
we should have done but          3G+ and increasing coverage, in-building penetration,
                                 capacity and the speed of the entire network
that is all changing now
and going forward, we are
confident that we will man-
age and support the growing
data demand. We also have
new people in our top line
up, with a world leading
CTO and CMO contribut-
ing additional expertise
from worldwide markets.”
  Part of Nawras’ plan to
keep abreast with the surging
demand for data is a project
it describes as ‘turbocharg-
ing’ its network, which in
essence means upgrading
the network for increased
capacity and performance.
  To this end, at the end of
June Nawras announced it
had entered into an agree-
ment with Huawei to upgrade
its Radio Access Network
(RAN) by advancing all sites
to enhanced 3G+ and in-
creasing coverage, in-building
penetration, capacity and the
speed of the entire network.
At the same time Nawras
said it would be launch-
ing 4G LTE technology.
  Nawras is deploying a LTE
FDD 4G network in the
1800MHz spectrum band,
and together with the Tel-           It would be fair to say that in some areas the                           with an overlay of 4G at
ecommunications Regulatory       huge increase in use of data in Oman                                         1800MHz also being intro-
Authority’s release of two                                                                                    duced in the major cities.”
                                 outstripped our ability to provide it. We probably
more 3G+ frequencies, the                                                                                       Cormack broadly describes
telco is looking to at least     did not build as fast as we should have done but                             the telecom sector as being
triple its mobile broad-         that is all changing now                                                     at an inflection point given
band capacity. This upgrade                                                                                   the growth and prevalence of
programme is due to begin        Wadi Kabir, Muttrah, Qurm,                   Oman. At the same time          over-the-top (OTT) players,
in August in Al Amerat.          Azaiba, Al Khuwair, Ghala,                   as new 3G+ sites are being      with social networking and
  Around 30 per cent of sites    Baushar, Mawaleh and The                     introduced, the WiMAX           the consumption of video
are set to be upgraded before    Wave, by the end of the year.                home broadband network          content via Internet-based
the end of the year and          All major cities will enjoy                  will be extended further.       companies such as YouTube
customers are forecast to im-    LTE coverage by June 2013.                     “Over the coming 2-3 years    accounting for the major-
mediately notice the differ-      In addition to the launch                   we intend to turbocharge        ity of today’s data demand.
ence as they start to receive    of 4G LTE, 3G+ population                    every base station, resulting     Nawras’ broadband network
fast 3G+ and 4G services. The    coverage will rise dramati-                  in 97 per cent of the popu-     development approach is a
4G LTE network will cover        cally from 53 per cent to 97                 lation having 3G+ access,”      diversified one, incorporating
all major areas of Muscat        per cent over the next three                 Cormack confirmed. “Hun-        a number of access tech-
governate including Ruwi,        years including greater cover-               dreds of such base stations     nologies spanning mobile,
the central business district,   age in remote areas across                   will be running by year-end,    wireless and fixed-line. Last

                                                                                                                              summer 2012   21
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012
Com .  issue 34 2012

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Com . issue 34 2012

  • 1. Summer 2012 Issue 34 Price vs. value Nawras continues to press ahead despite sluggish share price performance Towering ambition Is the independent tower company business in Africa just a fad? Maximum data Umax, Zimbabwe’s latest data network provider Decisive coverage of telecommunications strategy promises unique offerings Delivering on the vision Q.NBN’s success remains more important than ever in reaching Qatar ICT Strategy 2015 goals Mohammed Ali Al Mannai, CEO of Qatar National Broadband Network
  • 2. Introducing the all-in-one mobile processor. Snapdragon™ processors bring together all the best-in-class components a Smartphone needs on a single chip. Because when everything is made to work together, everything works more efficiently. So you can do more. Do it faster. ©2012 Qualcomm Incorporated. All rights reserved. Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. The Snapdragon logo is a trademark of Qualcomm Incorporated.
  • 3. Editorial Active developments underway C omm.’s Summer 2012 issue is be a business fad or a sustainable crammed with developments way of conducting business that in the Middle East and Africa benefits all parties signing up to it. telecom landscape that are genuinely We also report on the launch of market firsts, and which point to a one of Zimbabwe’s newest Internet rejuvenation of service providers’ efforts application providers, Umax, and to modify their business models. consider whether what they claim to be Qatar National Broadband Network a differentiated WiMAX service in the is an initiative aimed at turbo-charging country delivers on what it promises. Qatar’s broadband connectivity, and There’s also a view from our is a brave move on the part of the colleagues at Arab Advisors Group state to stump up the cash for the on the investment opportunities that investment in passive infrastructure, exist in sub-Saharan Africa, extracted which can sometimes be a stumbling from a report recently published by block to wider broadband advancement. them in associated with Pursuit Mode Talking of turbo-charging, we also Initiatives, the publisher of Comm., talk to Ross Cormack, CEO of Nawras, entitled Untapped potential: Africa’s about his company’s investment in remaining growth markets in focus. 4G as well as its progress in the offer of wireline broadband services. Africa’s independent tower companies have been hitting the headlines in recent years and we look a little closer at whether the model may just Tawanda Chihota, Principal
  • 4. Contents I S S U E 3 4 su m m e r 2 0 1 2 Features 20 24 Price vs. value 20 Despite a stock market share price that is languishing at more than 30 per cent below the level it listed on the Oman bourse in November 2010, Nawras continues to be an energetic operator that is looking to maximise the opportunities data usage represents. Through the leveraging of its various access technologies and the bundling of products and services, Nawras continues to expand its base of operations, believing such a focus will generate the necessary good results Towering ambition 24 Africa has been at the centre of a growing number of tower sale and lease-back announcements in recent years, with 30 such arrangements typically involving the sale of the passive elements of network operators’ infrastructure. Initially it appeared to be an emerging business model that benefitted all parties, though the recent insolvency issues of some tower operators raises questions whether the model is as compelling in the long- term as it was initially made out to be Maximum data 30 The demand for broadband data across Africa continues unabated, and in Zimbabwe one of the first of a dozen licensed Internet access providers, Dandemutande Investments’ Umax, launched service in June promising a wholly differentiated offering to what consumers have so far been used to 2 www.comm.ae
  • 5. cover story: Now or never Qatar National Broadband Network (Q.NBN) is a private company owned by the government of Qatar and charged with the responsibility to roll out passive fibre infrastructure across the country. Given the Qatar’s ambitious digital plans, which are summarised under the Qatar ICT Strategy 2015 and further articulated through the Qatar National Vision 2030, Q.NBN is playing a critical and pioneering role with respect to public-private partnership ICT infrastructure investments in the Gulf. “Q.NBN is a catalyst for competition,” said the company’s CEO, Mohammed Al Mannai in an interview with Comm. “I believe what we are trying to achieve is a first in the Gulf region in so far as the costly part of the deployment of passive fibre infrastructure is being absorbed by the government,” he added. Established last year, Q.NBN’s mandate is to roll out passive fibre infrastructure across Qatar, 16 and in so doing, place the company in a position to offer wholesale fibre backbone connections and capacity to licensed operators, hastening the uptake of broadband services. It is forecast that such Our role at Q.NBN is to wholesale connections uptake will cascade all the way down to consumers to the service providers, so to offer capacity or being offered a much improved and powerful fibre optic broadband service to empower their lives. bandwidth. The wholesale agreement we plan to Earlier this year the company received a 25 put in place is under review, as is the costing year licence to provide Qatar with fibre optic calculation, though we are clear that we shall broadband throughout the country, having been officially endorsed as the fibre optic broadband charge licensed operators per connection infrastructure provider for the country. regulars Editor’s note 1 Comment 32 Comm.’s Summer 2012 issue is crammed Philippe Vogeleer offers his opinion on with developments in the MEA telecom the long-term views service providers landscape that are genuinely market firsts need to adopt to drive success News 4 Hot Spots 38 Looking back at the most significant telecom Comm.’s guide to the most relevant developments and updates taking place telecom industry events to attend in emerging markets around the world during the coming month Movers & shakers 28 Comm. café 40 32 A roundup of some of the most significant IHS CEO Issam Darwish answers questions position changes that have taken place about the role his company is playing in the in the telecom market globally telecom tower market in sub-Sahara Africa Summer 2012 3
  • 6. Regional news Bulletin board Etisalat looks to open Zain subs grow 5% Y-o-Y in H112, but revenues and net in- up equity ownership to come remain flat Zain Group reported its con- foreign investors solidated financial results for the half-year ended June 30, Foreign investors will be owned by overseas investors. listed on the Abu Dhabi Stock 2012, which reflected revenues able to buy stock in the UAE’s Etisalat operates in 18 coun- Exchange. of KD663.5 million (US$2.38 Etisalat, according to local tries across Asia, the Middle Of the listed companies billion), up 0.6 per cent year- media reports. East and Africa. It has a pres- that do permit overseas in- on-year. Net income for the half Etisalat Group CEO Ahmad ence in markets including vestors, the majority have was also flat at KD141.9 million, Abdulkarim Julfar is quoted Egypt, Saudi Arabia, Afghani- limited this to around 25 per also up just 0.6 per cent year- as saying Emirates Investment stan, Sri Lanka, Niger, Cen- cent, although in some cases on-year. Council is currently working tral African Republic, Tanza- the stakeholding is permitted The operator counted 41.4 on amending the law to allow nia and Sudan. to be as high as 49 per cent. million consolidated active sub- foreign ownership of Etisalat Etisalat is currently 60 per Meanwhile rival UAE tel- scribers at the end of June, an shares. It remains unclear how cent owned by the govern- ecom operator Du reported increase of 1.8 million users or much of the telco could be ment, with the remainder Q2 revenues rose by 12.9 five per cent over the 39.6 mil- per cent to AED2.5 billion lion counted at the same time (US$689 million), while net last year. By way of compari- profit surged by 51 per cent to son, Zain added 5.4 million new AED651 million. active subscribers over the 12 The net profit margin (before months to end-June 2011. royalty) stood at 26.6 per cent, up from 19.1 per cent in Q211. Mobile revenues grew by a Qtel blames FX fluctuations further 14 per cent year-on- for 11.8% fall in H112 net profit year, reaching AED 1.9 billion, Qtel Group announced results with drivers of performance in for the six-month period to end- this segment continuing to in- June, reporting its consolidated Etisalat Group CEO Ahmad Abdulkarim Julfar is quoted as saying Emirates clude growth in the company’s Investment Council is currently working on amending the law to allow foreign customer base stood at 83.7 mil- ownership of Etisalat shares customer base, strong minutes lion, up eight per cent year-on- of use, and data usage. year. Group revenue for the pe- riod amounted to QAR16.4 billion (US$4.5 billion), up 6.1 per cent year-on-year, with EBITDA for the period amounting to QAR7.8 billion, up 8.2 per cent. Qtel moves to acquire the remaining 47.5 per Net profit attributable to Qtel shareholders was down 11.8 per cent of Wataniya Telecom cent to QAR1.35 billion, with the telco attributing this mainly to Qatar Telecom (Qtel) has Qtel is being advised by Wataniya can review the of- foreign exchange losses in Indo- offered to buy the remaining Barclays Capital and the in- fer and appoint financial ad- sat and Algeria. 47.5 per cent stake it does vestment banking arm of visors to evaluate it. For Q2 to end-June, Qtel’s not already own in Kuwaiti National Bank of Kuwait, a Qtel bought the Wataniya revenue was up 4.6 per cent to unit Wataniya, a Kuwaiti source with direct knowledge stake in 2007 for approxi- QAR8.356 billion year-on-year, bourse statement said on of the matter told Reuters. mately US$3.7 billion. Ku- while EBITDA was up 8.5 per June 26. The Qtel offer was sub- wait Investment Authority, cent to QAR3.964 billion. Net Based on Wataniya’s cur- mitted to Kuwait’s Capital the Gulf state’s sovereign profit attributable to Qtel share- rent market capitalisation of Markets Authority, which is wealth fund, has a 23.5 per holders was down 11.3 per cent US$3.97 billion, the stake is reviewing the proposal, the cent stake in Wataniya and year-on-year to QAR641 million. worth about US$1.9 billion, source said. Based on the au- the remaining shares are Reuters data estimates. thority’s recommendation, publicly held. 4 www.comm.ae
  • 7. Qualcomm advertorial Qualcomm charts new directions for content and applications market With smartphones having entered the affordability ranks, the device game is being spruced up with the drive towards enhancing supporting applications and content. Set to up the stakes in the mobile content space, Qualcomm is taking new routes to drive the content ecosystem A s an enhancement by giving consumers better Augmented Reality presents to its traditional applications and content,” he opportunities partnership approach explains. At the high-end, Qualcomm with telecom players, Qualcomm is creating a part- has been leading the develop- Qualcomm is emphasising the nership network that will work ment of augmented reality key role content will play in towards increasing the availabil- applications by training software driving the telecom industry by ity of content that is optimised, developers to work with Qual- sponsoring the Cinemobile Film localised and built using a comm’s Vuforia augmented Festival in Egypt. network of local developers to reality platform and to develop “Our association with Arabi- deliver more regionally relevant localised applications that are acpd - the largest film produc- mobile applications. The com- optimised – but not restricted - tion and distribution company in pany recently announced a col- to run on Snapdragon-powered Moheb Ramsis is senior director Egypt - to organise this festival, laboration with one of Egypt’s phones. of business operations for North is a major step towards enhanc- largest telecom conglomerates, “Augmented reality is the con- Africa, Qualcomm ing user created content and Orascom Telecom Ventures (OT cept of superimposing digital creating high quality videos op- Ventures). graphics on top of a view of the content in other directions, timised for smartphones,” said A holding company for several real world as seen through you including through its R&D in Moheb Ramsis, senior director entities such as ARPUPlus, mobile device’s camera. It is a chipset development. of business operations for North LinkDev, ConnectAds, and very attractive concept in itself “We collaborate with a lot of Africa, Qualcomm. “It’s a clear others, OT Ventures develops and there are many ways to ap- companies that use our proces- way for us to show that content and provides different types of ply it in different areas of life. For sors in their devices and we is a key value driver for the telecom value-added services example, imagine pointing your work with them to port applica- smartphone industry.” ranging from applications devel- smartphone’s camera at a sign tions and pre-load them on to This initiative represents a opment to content creation and printed in Arabic and watching it devices sold in the region to give strong march towards expand- aggregation, online advertising instantly translate to English. Or the devices and mobile services ing locally relevant content, and more. Qualcomm’s as- imagine pointing it at an in-store a local flavour,” Ramsis says. complete with a specialised sociation with Orascom will give advertisement and watching Another way to drive collabo- jury, an online platform for film- both companies the opportunity the images spring to life in 3D. rations is through retail initia- makers to upload their movies, to dip into the mobile content There are also many other pos- tives and operator partnerships, and viewers to watch and vote and applications pie across sibilities, such as in education, where content and applications for their favourite films using segments. entertainment, advertising, are offered for free download their smartphones or other con- “Our partnership is overarch- and more. The only limit is the when a device is purchased. nected devices. ing and gives us the leg room to imagination of local developers,” “Content strategy is being engage with Orascom in differ- Ramsis says. approached in many ways, From affordability to attrac- ent areas, including jointly help- including using it as a market- tiveness ing developers with trainings Looking at new ways for ing tool and promoting partner For Ramsis and his team, to create ground breaking new partnerships solutions. We are already seeing smartphone affordability is just apps based on Qualcomm’s Besides working with partners significant traction and expect the starting point. “Now the developer tools, such as our to drive content development, to see many more locally de- focus is on enhancing the value Vuforia SDK (Software Develop- Qualcomm is also investing its veloped applications,” Ramsis of premium-priced devices ment Kits). time and efforts to grow mobile emphasises. summer 2012 5
  • 8. Regional news Bulletin board Tunisian government to auction 25% stake in LiberCell suspends ops over unpaid tax bill Liberia mobile network, LiberCell was ordered to close its services by the country’s tax courts for Tunisiana reportedly failing to pay licence fees. The Tunisian govern- Slim Besbess said in a press and operator shareholders The company, which is 30 per ment plans to put its 25 per conference that offers can are forbidden from partici- cent, owned by Kuwait’s Hits cent stake in number-one only come from financial pating in the auction. Telecom is said to owe US$1.5 operator Tunisiana up for companies and investment The stake being auctioned million in licence fees, and will auction, reports Reuters. funds and must be submitted was confiscated from the remain closed until the debt is Finance ministry official by November 2. Operators Princesse Holding conglom- settled. erate controlled by the son Citing local reports, Bloomberg of ousted Tunisian president News said that court documents Zine al-Abidine Ben Ali. have been delivered to the doors Tunisiana won a US$135 of the company’s head office in million licence to launch 3G Monrovia. and fixed-line networks in The suspension of licences in the country in May. The re- sub-Sahara Africa is unfortu- maining 75 per cent stake in nately relatively common, though the operator is owned by Ku- most operators fall in line. waiti group Wataniya, which is majority owned by Qtel. Tunisiana controls 53 per Ericsson to deploy RBS 6000 cent of the three-operator technology in Vodafone Egypt market. It has approximately Ericsson has entered an agree- seven million mobile con- ment with Vodafone Egypt to nections, ahead of rivals Tu- continue to provide a quality Tunisiana controls 53 per cent of the three-operator market. It has approximately nisie Telecom (4.5 million) seven million mobile connections network to subscribers through and Orange (1.7 million). the transformation of Vodafone Egypt’s radio network. Ericsson is set to deploy its latest RBS 6000 technology in the Vodafone Egypt network, which will allow the operator to MTN solid H1 results, with revenues up 17.5% meet the demands of its growing subscriber base and continue to South Africa based MTN year to 176 million. The growth in EBITDA was provide them with quality mobile Group announced first- Market conditions con- mainly due to strong organic coverage throughout the coun- half revenues rose by 17.5 tinued to be impacted by growth in South Africa and try. The RBS 6000 is a site so- per cent to ZAR66.5 billion increasing levels of compe- Iran, which grew local cur- lution that supports GSM/EDGE, (US$8.1 billion), impacted tition, regulatory require- rency EBITDA by 10.5 per WCDMA/HSPA and LTE in a sin- by solid growth in South Af- ments, political unrest in cent and 36.4 per cent re- gle package. rica, Iran and Ghana, as well certain countries and the spectively. Ericsson has enjoyed tremen- as by foreign exchange gains. global economic slowdown. Capex increased 77.7 per dous success with its RBS 6000 On a constant currency ba- Growth in Nigeria was lower cent to ZAR10.14 billion, due technology, helping it maintain a sis, group revenue grew 12.5 than anticipated as a result mainly to an aggressive roll- strong leadership position in the per cent year-on-year. First of intense competition. out programme implement- next generation infrastructure half operating profit also Group EBITDA increased ed earlier in the year and market despite the significant rose, to ZAR21.641 billion, 18.2 per cent to ZAR29.8 the ongoing focus on criti- competition that exists across up 22 per cent year-on-year. billion. On a constant cur- cal capex investment pro- the globe. MTN’s subscriber base rency basis, EBITDA grew grammes across the group’s grew by 6.9 per cent year-on- 12 per cent year-on-year. operations. 6 www.comm.ae
  • 9. Regional news Changes following Friendi Africa Cellular Towers served with Group merger start taking liquidation notice South Africa based mobile effect at Virgin Mobile SA towers infrastructure opera- tor, Africa Cellular Towers has been served with a liquidation order by the South Gauteng Virgin Mobile South the aim of the changes is to offering online sales and ser- High Court after failing to Africa announced the closing deliver an improved and dif- vice through a new improved stave off bankruptcy. of 30 of its 38 retail stores in ferentiated customer experi- website and is exploring new, The company has struggled the country as it looks to re- ence by leveraging VMMEA alternative sales channels. against rising debts and fall- focus its marketing efforts. best practice and investment Vinter had suggested that ing revenues for the past year, The initiative has already in improved systems and pro- changes would be made in and a few months ago an un- commenced and is expected cesses. South Africa in order to bring named creditor started pro- to conclude during the first Virgin Mobile South Af- the company to profitability ceedings against the company. half of 2013. rica will convert the eight in that market. Speaking to The company, listed on the The MVNO in South Africa remaining stores from sales Comm. in June, Vinter said: stock exchange, declined to merged its operations with focused franchise stores into “Yes, there are still losses at name the creditor in June but Dubai-based Friendi Group, full service stores offering Virgin Mobile South Africa, simply said that a liquidator which is led by Mikkel Vint- its entire range of products but I think what is required would be appointed shortly. er. Together the two MVNOs and services including sales, are some structural changes Two directors also resigned are known as Virgin Mobile renewals, upgrades and cus- and tweaks, which I believe from the company. Middle East and Africa (VM- tomer service and advice. can turn the operator around Africa Cellular Towers oper- MEA), and the company said The company will also be quite quickly.” ates three divisions, providing power lines, cellular towers and equipment shelters. The company has been post- ing losses and was seeking an outside investor but had not STC Group together with Maxis and Oger Groups secured the necessary invest- ment before the winding up order was served. engage Ericsson as preferred supplier The STC Group an- In 2010 the telco groups nounced that along with jointly launched a series of its affiliates, the Maxis and global initiatives focused on Oger Groups, they have se- capturing synergies across lected Ericsson as one of their nine operating com- their preferred global ven- panies and on working with dors for network infrastruc- best-in-class global suppliers ture, as part of their global to become preferred part- synergy creation activities. ners based on value creating The agreement will allow agreements. Ericsson to offer its portfolio One of the initiatives is of network infrastructure to focus on technology in- equipment through a global frastructure synergies, with price structure based on to- an objective of developing tal business in Bahrain, In- a global price book and for- dia, Indonesia, Kuwait, Ma- malising volume discounts Left – Anders Lindblad (Ericsson), right - Ghassan Hasbani (STC International). laysia, Saudi Arabia, South based on overall groups The agreement between the two companies will allow Ericsson to offer its portfolio of network infrastructure equipment through a global price structure Africa and Turkey. scale. summer 2012 7
  • 10. Alcatel-Lucent advertorial Managing the new conversation experience As LTE is commercialised in an increasing number of markets across the globe, Laura Merling, Alcatel-Lucent’s senior VP of Application Development Platform and Strategy, details how service providers, enterprises and developers can work intelligently to ensure they remain an integral part of the rapidly evolving wireless data ecosystem L aura Merling leads strategy and the need for operators to identify new execution for Alcatel-Lucent’s revenue streams. There is also a require- company-wide push to trans- ment for service providers to consider form the network into a powerful business models beyond access. platform for service providers, enterprises Merling describes application providers and developers to reap benefits from as having seized the consumer experi- through the delivery of high-quality ap- ence; driven by consumer demand, plications. In July 2012, the GSA (Global with service providers now needing to mobile Suppliers Association) said 338 redefine and reinvigorate their role in telecom operators in 101 countries had the value chain. In order to participate in committed to commercial LTE network the ecosystem, Merling advises carri- deployments or were engaged in tri- ers shorten time-to-market and lower als, technology testing or studies. costs for delivering new services. The report went on to say 280 op- With mobile data users forecast to erators have made firm commitments consume as much as 100 times more to deploy commercial LTE networks data by 2016 than they do today, pos- in 90 countries. A further 58 opera- ing both an opportunity with respect to tors in 11 more countries are in a pre- the generation of increased revenues, commitment stage and are engaged in and a challenge with respect to manag- LTE technology trials, tests or studies. ing the network’s ability to cope with The GSA stated that 89 LTE operators such a significant increase in data traffic, Laura Merling is Alcatel-Lucent’s have now launched commercial services operators need to make savvy choices. senior VP of Application in 45 countries, with this number forecast An evolution of web and mobile is Development Platform and Strategy to rise to 150 by the end of 2012. Given underway as Merling describes the this level of investment in high-speed new conversation experience as com- mobile broadband networks, much of prising connectivity, cloud, commu- it driven by demand for video content, nications, data and ecosystems. Merling suggests carriers should start “Carriers need to think beyond transpor- regarding themselves as an integral tation,” Merling says. “They need to view part of the application delivery eco- LTE as a services-enabled environment system rather than merely as sellers of in which they can charge differently. They data, or providers of just transport. can do this by partnering with a platform The telecom environment today is provider such as Microsoft to offer an characterised by SMS and voice rev- Evolved Multimedia Broadcast Multicast enues being on the decline, accelerating Service (eMBMS), which is tailored for LTE 8 www.comm.ae
  • 11. Alcatel-Lucent advertorial and allows multimedia content to be sent applications to bring personal, social monetisation and optimisation software once and received by many end users.” media, and business contacts, and solution, essential for service providers Service providers can also form conversations together in one place, to turn their data and telecommunica- content partnerships and offer the and the development of high quality tion infrastructure into a commercial option for application updates to be video conferencing applications, unified transaction platform. OAP provides the pushed during off-peak times for ad- inboxes, and device transfer services. expertise, tools and services for API ditional credit to the end-user. The management of consumers’ data, management, API design and creation, Connectivity in the evolving conversa- with respect to their value and identity reporting and analytics for optimisation tion experience requires service pro- is another required progression in the of API programmes, business model viders to think beyond transport and evolutionary path of conversations, with design for maximising revenue and ser- initiate new technologies and business cross-telco Application Programming vice integration for time to market. models such as eMBMS and Smart- Interfaces (APIs) being developed for opt- Using OAP, service providers are able to push for the efficient delivery of con- in subscriber data. The benefit of such for create and securely expose new services, tent; or the auctioning of spare network subscribers includes the ease of log-in, either directly or via composite APIs, so capacity as a new business model. personal data being stored in a single, they can be made available internally Merling says service providers also have trusted place, a reduction of forms to be and/or to third parties, allowing for the to consider bringing the power of the ser- creation and delivery of new offers to vices of the network to the cloud, ensuring market, faster, at lower cost and at scale. three fundamental building blocks – trans- The benefits of cross- Alcatel-Lucent also recently intro- formation, enterprise, and building – are telco APIs to service providers duced its API Lifecycle Methodology, in place. With respect to transformation, which looks to help carriers create an service provider infrastructure, operations include the improvement effective end-to-end API strategy, and business models need to aligned; of identified visitors and while simultaneously establishing a while enterprises appear to be ready for personalised services, to be repeatable process that maximises ef- carrier cloud, which has a far greater rev- able to feed databases with ficiency, cost savings and revenue. enue potential for service providers (10x) qualified operator data, and to and is more attractive (4x) to enterprises than existing public cloud services. increase the account creation The Alcatel-Lucent API Life- Carriers should also be busy- success rate – more sales; cycle Methodology has three ing themselves with the building of more information requests; main areas of specialisation: an agile service delivery platform more subscriptions for a new class of cloud services. Definition - Knowing who you would “There are three main ecosystem want to use your API and what you categories in the evolving data-centric filled in from a mobile, and an ultimate would want them to do with it will help conversation experience and these are enhancement to customer experience. you define an initial business goal. the OS platform providers; the infrastruc- The benefits of cross-telco APIs to Design - Determine which pieces of ture as a service (IaaS) providers such as service providers include the improve- your existing functionality, services, cloud providers; and the content players,” ment of identified visitors and per- and data can be tapped with APIs. The Merling says. “Deployment of metrocells sonalised services, to be able to feed protocols you use, the complexity of the can optimise any downloading of data, databases with qualified operator data, APIs and their inputs and outputs will and what LTE offers is the opportunity and to increase the account creation have tremendous bearing on whether and for service providers to gain a better un- success rate – more sales; more infor- how third-party developers use them.  derstanding of their customers’ contexts mation requests; more subscriptions. Deployment - An API platform does and to provide services and applications Alcatel-Lucent is heavily involved in not get built once; it is continuously specifically tailored to those contexts.” helping customers around the world monitored and improved on the basis of According to Merling, the new conver- to transform their businesses to take developer response, application us- sation experience is being reinvented in advantage of the changing landscape age, and evolving business strategy. part by faster, higher capacity networks, where APIs have emerged as the lan- The right analytics tools can not only smartphone proliferation, and changing guage of the information economy. help you maintain control of API use, consumer habits. Thus the requirement Alcatel-Lucent developed Open API they can help you understand how you for management tools for converged Platform (OAP) is an end-to-end API are meeting your business objectives. summer 2012 9
  • 12. International news Bulletin board RIM reports US$518 million loss in quarter to June 2 Huawei reports 22 per cent fall in operating profit in H112 Chinese telecom technology provider Huawei reported H112 sales revenue of CNY102.7 bil- Research In Motion During the period, the the overall BlackBerry sub- lion (US$16.16 billion), represent- (RIM) reported that in the company shipped 7.8 million scriber base continued to grow, ing an increase of 5.1 per cent three months to June 2, 2012, smartphones and 260,000 with increases in all regions year-on-year. Operating profit the company made a loss of tablets. This compares with except for North America. amounted to CNY8.79 billion US$518 million, compared 13.2 million smartphones Internationally, revenue fell with an operating margin at 8.6 with a prior-year profit of and 500,000 tablets in the during the period, reflecting per cent, an increase of 20.3 per US$695 million, on revenue of same quarter in fiscal 2012. price pressure due to compe- cent half-on-half and a decrease US$2.81 billion, down from Providing something of a tition, and sales of its aging of 22 per cent year-on-year. US$4.91 billion. positive, the company said that device line – a refresh is cur- In the first half of 2012, Hua- rently underway. wei’s three business groups – The handset manufacturer Huawei Carrier Network, Huawei also stated that its first Black- Enterprise, and Huawei Device— Berry 10 (BB10) device will achieved considerable progress now not be available until in technological innovation and the first quarter of 2013, say- market expansion, further con- ing that the integration of key solidating the company’s posi- features into BB10 has been tion as a leading global ICT solu- “more time consuming than tions provider. anticipated,” pushing back the launch from late 2012. RIM also confirmed its an- ticipated job cuts, although Smartphone success pushes the size of the cull – around 50% rise in Q2 net profit at 5,000 staff from a workforce Samsung of 16,500 – was larger than Samsung reported a near 50 per Research In Motion CEO Thorsten Heins said the company shipped 7.8 million many expected. smartphones and 260,000 tablets during the three months to June 2 cent rise in net profit for the sec- ond quarter on the back of strong smartphone sales. The South Korean electronics vendor reported Q2 net profit of KRW5.19 trillion (US$4.56 Ericsson impacted by lower profitability in billion), up 48 per cent from KRW3.51 trillion a year ago. To- Networks and increased loss at ST-Ericsson tal revenue rose 21 per cent to KRW47.6 trillion with the mobile Ericsson reported that net “In 2010 we made a con- decline in CDMA equipment unit accounting for KRW20.52 sales in Q212 to end-June scious decision to gain market sales as well as weaker sales in trillion, a 75 per cent increase increased one per cent year- share and increase technology China and Russia. year-on-year. on-year to SEK55.3 billion and services leadership, well Global Services and Sup- According to figures published (US$8.13 billion), and was aware of the short-term prof- port Solutions showed strong by Strategy Analytics, Sam- up nine per cent quarter-on- itability pressure. Our focus performance, up 26 per cent sung consolidated its lead as quarter. However, net income is now on translating these and 47 per cent year-on-year the world’s largest smartphone fell a staggering 63 per cent gains into sustainable profit- respectively, with Ericsson vendor by selling 50.5 million in the quarter to SEK1.2 bil- able growth,” commented describing that the underly- devices in Q2. It is thought that lion from SEK3.2 billion a Hans Vestberg, Ericsson and ing business mix, with higher the flagship Galaxy S3 – launched year earlier. The company president and CEO. share of coverage projects during the quarter – accounted said net income was impact- Ericsson explained that Net- than capacity projects, was for 6.5 million in sales. ed by lower profitability in works sales decreased 17 per unchanged in the quarter Networks and increased loss cent year-on-year to SEK27.8 and is expected to prevail in ST-Ericsson. billion due to the expected short-term. 10 www.comm.ae
  • 13.
  • 14. International news Bulletin board Facebook squashes rumours Airtel profit falls for another regarding smartphone develop- ment consecutive quarter Although Facebook’s US$1.18 bil- lion in revenue for Q2 was slightly Bharti Airtel saw its hanced capex and licence fees million, up 23 per cent from ahead of Wall Street expectations profit fall during its fiscal resulted in the lower profit. US$50 million, on revenue of and up 32 per cent year-on-year, Q1 to end-June, as the op- Mobile subscriber revenue US$1.1 billion, up nine per the company swung to a US$157 erator was faced by regula- in India during the period cent from US$979 million. million net loss – and gave little tory and tax developments was impacted by two chang- The company noted chal- guidance on future prospects. in India, and planned accel- es: Airtel said that guidelines lenges on the horizon, how- The number of Facebook’s erated investments in India from watchdog TRAI around ever, including “economic so-called monthly active users and Africa. processing fees restricted the and currency headwinds” in (MAUs) hit 955 million at the end In a statement, Sunil Bharti sale of bundled tariffs; and a key markets, as a result of of the period, up 29 per cent year- Mittal, chairman and MD of tax increase led to all telecom the Eurozone crisis, lower aid on-year, while 543 million of these the company, said: “Telecom services becoming more ex- and grants, rising inflation, now access the service via mobile revenues in India have been pensive by two per cent. and “political issues” in some devices, a 67 per cent rise. depressed due to hyper-com- In Africa, EBIT was US$62 countries. CEO Mark Zuckerberg said Fa- petition and recent regula- cebook was “focused on invest- tory and tax developments… ing in our priorities of mobile, On the African side, we are platform and social ads.” On the gaining market share, ben- subject of mobile, Zuckerberg ap- efiting from the significant peared to shoot down long-run- investments made in the last ning rumours about a Facebook two years.” smartphone. During a conference For the quarter to June call he described “building out a 30, 2012, the company an- whole phone” as something that nounced net income of “wouldn’t make much sense for us INR7.62 billion (US$138.6 to do.” million), down by 37.3 per cent from INR12.2 billion, on revenue of INR193.5 billion, Alcatel-Lucent reports net up 14 per cent year-on-year. loss of €254 million in Q212 Stagnant EBITDA coupled Airtel’s EBIT in the quarter to end-June in Africa was US$62 million, up 23 Alcatel-Lucent reported a net with higher depreciation and per cent from US$50 million, on revenue of US$1.1 billion, up nine per cent from US$979 million loss for its second quarter and amortisation arising from en- announced that it is planning to reduce its headcount by 5,000 in an effort to further cut costs. The results make it the latest infra- structure vendor to suffer at the hands of the economic downturn, Unitech blocks Telenor’s attempts to sell along with Ericsson and Huawei. The company reported a net loss Uninor assets in India of €254 million (US$ 313 million) for the second quarter on the back India’s Unitech has se- future. of securing higher valuations. of revenue of €3.55 billion. The cured a court order blocking The Company Law Board Telenor had said that it would loss was particularly severe when the mobile network, Uninor has upheld a challenge by Un- make an offer if no other bid- the previous quarter’s €398 mil- from selling its assets prior to itech against the sale of net- ders emerged. lion net profit is taken into account. the network’s expected clo- work assets. Uninor said that If Telenor did buy the net- Revenue was down 7.1 per cent sure in August. it would appeal the ruling. work infrastructure, it was from €3.82 billion reported in The network is a 67/33 joint Uninor had invited bids for seen as a precursor to re-en- Q211 but up 10.6 per cent from the venture between Telenor and network assets, which it was tering the market following previous quarter’s €3.21 billion. Unitech, and the two com- looking to sell before the net- the forthcoming re-sale of the panies are in dispute over its work closure in anticipation cancelled GSM licences. 12 www.comm.ae
  • 15.
  • 16. International news Bulletin board Nokia reports Q2 results reflecting difficult market RIM unveils LTE BlackBerry PlayBook Research In Motion (RIM) has launched a LTE variant of its Black- Berry PlayBook tablet with built-in conditions support for cellular networks. The LTE BlackBerry PlayBook Nokia announced a ing price (ASP) of the Lumia billion. On an operating lev- tablet is also enterprise ready. It sharp fall in sales leading in range fell to €186 from €220. el, the loss amounted to €826 can be managed with BlackBerry Q112, resulting in a loss of With the company having million, compared with a loss Mobile Fusion and includes Black- €1.4 billion (US$1.73 billion) shipped 10.2 million smart- of €487 million in Q2 2011. Berry Balance technology, which for the period. phones during the quarter, In its Smart Devices unit, allows a user to utilise a BlackBerry During the three months this means that Symbian and net sales fell by 34 per cent to PlayBook for both work and per- (April to June) volumes of its MeeGo devices still make €1.5 billion, as volumes fell sonal purposes by keeping busi- Windows Phone-powered Lu- up more than 60 per cent of by 39 per cent to 10.2 mil- ness information secure and sepa- mia range increased to four these sales. lion units. More encourag- rate from personal information. million units. However, it Sales for the quarter ingly, average selling prices in- The LTE BlackBerry PlayBook also noted that on a sequen- amounted to €7.5 billion, creased both year-on-year (up tablet comes with 32GB of mem- tial basis, the average sell- down 19 per cent from €9.3 seven per cent) and quarter- ory storage and became available on-quarter (up six per cent) from Bell, Rogers and Telus in to €151, aided by stabilisation Canada on August 9, 2012. in the Symbian portfolio. Stephen Elop, Nokia CEO noted that Nokia’s mass- Indian government proposes market Mobile Phones unit 2G licence fee reduction “demonstrated stability,” The Indian government has agreed with a two per cent year-on- to lower the proposed base prices year increase in shipment for new 2G licences, with a govern- volumes to 73.5 million. ment body known as the Empow- However, sales for this busi- ered Group of Ministers (EGoM) ness declined by 11 per cent having recommended a base price year-on-year to €2.3 billion, in the upcoming auctions of be- with average selling prices tween INR140 billion to INR160 Nokia CEO Stephen Elop noted that sales in Nokia’s mass-market Mobile dropping by 14 per cent (six billion (US$2.5 billion to US$2.9 Phones unit declined by 11 per cent year-on-year to €2.3 billion, with average per cent over the prior quar- selling prices dropping by 14 per cent to €31 billion) for a pan-Indian licence. ter) to €31. That is below the INR36.22 billion/ MHz proposed earlier this year by the Telecom Regulatory Authority of India (TRAI), which would have required local operators to shell out more than INR180 billion for a Etisalat reaches deal over PTCL stake payment nationwide 5MHz licence. According to local press reports, The Pakistan government a dispute over the transfer of ment every six months. operators will still be required and Etisalat are reported to assets from the government The settlement reportedly to pay existing spectrum usage have settled a long running to the telco. agrees to a payment of US$700 charges of 3-8 per cent on top of dispute over the price paid for According to the terms of the million by Etisalat, which is a the licence fee. a stake in Pakistan Telecom- agreement, Etisalat was due to reduction of US$100 million However, the EGoM has report- munication Company Lim- pay US$1.4 billion within one based on the valuation of the edly agreed to allow operators ited (PTCL) in 2006. month after the signing of assets not handed over. to pay for licences in instalments Etisalat offered US$2.6 bil- the deal in early 2006 and the Long standing plans by Etis- with GSM operators only required lion for a 26 per cent stake remaining amount of US$1.2 alat to increase its holding to to pay 35 per cent up front, and in PTCL back in 2006 in billion was due to be paid in a controlling 51 per cent stake CDMA players 25 per cent. staggered payments, but has equal instalments over 4 and have been on hold until the withheld US$800 million in a half years, with one instal- dispute is settled. 14 www.comm.ae
  • 17. , SUBSCRIBE TO THE MEA S LEADING TELECOM JOURNAL DECISIVE COVERAGE OF TELECOMMUNICATIONS STRATEGY DECISIVE COVERAGE OF TELECOMMUNICATIONS STRATEGY Welcome to Comm. the monthly telecom journal, that charts the strategic decisions service providers are making across emerging markets in order to remain competitive. The publication incorporates news, analysis, data, and research on the fundamental issues affecting service providers in the Middle East, Africa, and wider emerging market landscape. Comm. is free-to-post in the UAE. Post and packaging to countries outside of the UAE costs US$50 for nine issues annually, and is payable by PayPal online. International subscribers receive the issue by PDF at no additional charge. Should an international subscriber seek to receive a hard copy of the issue, a fee of US$50 per year is payable for the post and packaging of nine issues annually. Start receiving your monthly copy by subscribing below. Title: First name: Last name: Nationality: Company name: Position held: PO Box: City: Country: Contact telephone number: E-mail: Yes! I would like to subscribe to Comm. and receive a copy each month. I am an international subscriber, and would like to receive a hard copy of Comm. monthly Signature Date: Scan and email to tawanda@comm.ae Brought to you by Pursuit Mode Initiatives FZE
  • 18. Delivering on the vision Mohammed Al Mannai, CEO of Q.NBN has more than 13 years of experience in network planning, deployment and optimisation with Qtel, where he most recently served as senior director for Network Design and Rollout 16 www.comm.ae
  • 19. Qatar National Broadband Network Qatar National Broadband Network (Q.NBN) is a private company owned by the government of Qatar and charged with the responsibility to roll out passive fibre infrastructure across the country. Given the Qatar’s ambitious digital plans, which are summarised under the Qatar ICT Strategy 2015 and further articulated through the Qatar National Vision 2030, Q.NBN is playing a critical and pioneering role with respect to public-private partnership ICT infrastructure investments in the Gulf “Q .NBN is a provider for the country. guiding principles for a equipment imminently catalyst for Q.NBN’s directive is in line sustainable economy and with testing commenc- competition,” with the Qatari govern- growth path for Qatar focus ing and services set to go said the company’s CEO, ment’s vision to become one on human, social, economic live in the short-term. Mohammed Al Mannai in of the most well-connected and environment develop- As part of the involve- an interview with Comm. “I countries on Earth with ment. Providing the high- ment with Qatar’s licensed believe what we are trying to respect to broadband; ambi- speed communications and operators, in April Q.NBN achieve is a first in the Gulf tions that are detailed in increased fibre capacity announced it had signed region in so far as the costly the Qatar ICT Strategy 2015 Qatar requires to achieve an Infrastructure Access part of the deployment of and the Qatar National its ambitions is central to Agreement (IAA) with Qtel, passive fibre infrastructure Vision 2030. The aim for building on the relationship is being absorbed by the 2015 is to see Qatar benefit- and cooperation estab- Q.NBN is a catalyst lished between the two government,” he added. ting from information and Established last year, communications technol- for competition. I companies with a heads of Q.NBN’s mandate is to roll ogy (ICT) solutions in key believe what we are agreement signed in July out passive fibre infrastruc- aspects of its society and trying to achieve is a 2011. The agreement last ture across Qatar, and in economy. Articulated in first in the Gulf region year represented the first so doing, place the com- 2010, Qatar’s five-year plan step to defining a frame- in so far as the costly work through which both pany in a position to offer ending 2015 contains the wholesale fibre backbone following measurable goals: part of the deployment parties could work together connections and capacity to • Double the ICT sec- of passive fibre to support the govern- licensed operators, hasten- tor’s contribution to infrastructure is being ment’s goal of accelerating ing the uptake of broadband GDP (US$3 billion) absorbed the implementation of high- services. It is forecast that • Double the ICT speed broadband services such uptake will cascade all workforce (40,000) government for households, businesses the way down to consum- • Achieve ubiquitous and government agencies. ers being offered a much high-speed broadband ac- Q.NBN’s mission, which the Under the deal signed improved and powerful fibre cess for households and company is diligently going in April, Qtel will supply optic broadband service businesses (95 per cent) about trying to achieve. Q.NBN with duct network to empower their lives. • Achieve mass ICT The passive fibre network access and access to other Earlier this year the and Internet adoption that has so far been com- passive telecommunications company received a 25 year by all segments of so- pleted by Q.NBN consists infrastructure over the next licence to provide Qatar ciety (90 per cent) of 6,000 connections, with 20 years. Such an arrange- with fibre optic broadband • Achieve wide accessibil- Al Mannai forecasting that ment is set to help reduce throughout the country, ity and effectiveness of all licensed network operators civil infrastructure costs having been officially key government services (Qtel and Vodafone Qatar on the part of Q.NBN. endorsed as the fibre optic (160 online services) for the meantime) shall In May 2012 Q.NBN broadband infrastructure Qatar Vision 2030’s four commence installing their went on to announce it summer 2012 17
  • 20. had signed an interim nections by 2015,” he added. view, as is the costing calcu- be attracted to invest in wholesale agreement with The fibre network’s speci- lation, though we are clear because the return on in- Vodafone, the first such fications have been tested that we shall charge licensed vestment is not that high,” wholesale agreement to to meet customers’ expecta- operators per connection.” Al Mannai acknowledged. enable a licensed telecom tions as well as to ensure Q. NBN will thus be of- “One of the government’s operators to use Q.NBN’s interoperability with legacy fering licensed operators goals is to have affordable network to deliver telecom systems and Al Mannai is open access to a backbone broadband services avail- services to customers. confident the wholesale network without discrimina- able in the country, and it The signing represented a model being instituted by tion of any one party, and is willing to bear the initial milestone in the relation- Q.NBN will prove com- agreement terms will be costs to achieve this. So ship begun between Q.NBN pelling to the licensed uniform across the board. while the government has and Vodafone in 2011 with service providers it sells Al Mannai went on to ex- and will contribute funds the signing of a heads of connections to currently plain that while Q.NBN has to the entity, existing telcos agreement similar to the one as well as in the future. begun its life being owned are likely to also become Q.NBN inked with Qtel. shareholders in due course.” Under the interim whole- Our role at Q.NBN is to wholesale Al Mannai did not want sale agreement reached with to be drawn on the capex connections to the service providers, so to offer Vodafone, the cellco will estimation for the first initially provide broad- capacity or bandwidth. The wholesale agreement phase of the infrastructure band services to residential we plan to put in place is under review, as is the investment to end-2015, and business customers costing calculation, though we are clear that we though published reports in Barwa City and Barwa in the media have sug- shall charge licensed operators per connection Commercial Avenue. gested it may rise as high “By 2015 we should cover as US$500 million. 95 per cent of the house- “Our role at Q.NBN is to by the government, over “The costs may vary quite holds in Qatar and 100 wholesale connections to the time this is likely to change widely,” Al Mannai said. per cent of the business service providers, so to offer as private investors become “Depending on whether we establishments in Doha,” capacity or bandwidth,” Al involved in the project. are rolling out infrastructure Al Mannai said. “In num- Mannai explained. “The “Passive infrastructure is to brownfield or greenfield bers, this will account for wholesale agreement we plan not the part of networks areas, costs could vary by as approximately 260,000 con- to put in place is under re- that typical investors would much as 80 per cent. So we have an estimate, but it’s not an exact figure, though from A high percentage of copper based broadband the start we are looking to coverage exists in Qatar but Al Mannai believes minimise costs as much customers are keen to have this migrated to fibre, as possible by using any and thinks much of the demand coming between now and 2015 shall be from this segment of the market existing infrastructure that exists in-country,” he added The secretary general of Qatar’s Supreme Council of Information and Com- munication Technology (ictQatar), Hessa Al Jaber has been one of the driving forces behind the expan- sion and development of Qatar’s digital credentials, and she remains a staunch supporter of Q.NBN as a conduit for the country to catalyse digital development. Currently Qatar has among the highest broad- band penetrations in the world, however, it lags significantly behind leading nations in terms of speed, with current maximum 18 www.comm.ae
  • 21. Qatar National Broadband Network Ray Hassan, president Ericsson Gulf Countries and Hassan Al-Sayed, ictQatar assistant secretary general, IT and ICT Government Sector signing the ICT MoU collaborate in a number of speeds of only 8 Mbps. And areas including “Technol- while the penetration rate Depending on whether we are rolling out ogy for Good” which covers is high with 70 per cent of infrastructure to brownfield or greenfield areas, initiatives such as sustain- homes having broadband costs could vary by as much as 80 per cent. So we ability through ICT solutions at the end of 2011, Qatar’s have an estimate, but it’s not an exact figure, and also aims to use ICT to population is expected to though from the start we are looking to minimise unlock the potential of the double over the next five e-Economy such as e-Edu- years, meaning more lines of costs as much as possible by using any existing cation and e-Government connection will be needed. infrastructure that exists in-country in Qatar and the region. Current data from ic- Other areas of collaboration tQatar estimates there are connectivity to every corner and 2015 shall be from this include revamping the ICT 186,000 broadband lines of Qatar, including the most market segment,” he added. infrastructure, and ena- in the country, with nearly remote areas,” she added. As further evidence of bling platforms to support 400,000 expected to be For his part, Al Mannai Qatar’s focus on improv- consumer driven Arabic necessary by 2020. Q.NBN believes the overriding factor ing its ICT credentials, in content development, and aims to have 439,000 broad- driving broadband demand May Ericsson and ictQa- improving the quality and band lines by 2025, covering and uptake in Qatar is the tar announced the launch efficiency of ICT services. households, government basic desire for connectivity, of a strategic partnership In addition, Ericsson and entities and enterprises.  and Q.NBN is determined to that aims to boost the ictQatar will focus on ICT “As a relatively small help drive the Small Office adoption of ICT in Qatar. maturity in order to create a market, relying solely on Home Office segment of The partnership, which knowledge-exchange based attracting private invest- the market in particular. was formalised through a environment to increase ment to build an expensive “To be frank, both the memorandum of under- the ICT usage in Qatar fibre network infrastructure traditional business as well standing, seeks to support while leveraging Ericsson’s would limit progress, delay as the traditional home seg- Qatar’s ICT Strategy 2015. global and local compe- advancements in important ment is driving broadband The MoU was signed by tence in the ICT industry. sectors and likely stall some demand significantly in Qa- Hassan Al Sayed, ictQa- All said, Qatar is a bristling already planned, forward tar,” Al Mannai said. “A high tar assistant secretary ICT and broadband market looking projects,” Al Jaber percentage of copper based general, IT and ICT Gov- to witness, and the suc- said. “This government- broadband coverage exists ernment Sector and Ray cess of policies instituted led national broadband but customers are keen to Hassan, president Erics- in the coming 20 years are network effort will ensure have this migrated to fibre, son Gulf Countries. likely to be tied directly to progress and keep our and I believe much of the de- As part of the partnership, the success of dedicated commitment to bringing mand coming between now Ericsson and ictQatar will entities such as Q.NBN. summer 2012 19
  • 22. Price vs. value Despite a stock market share price that is languishing at more than 30 per cent below the level it listed on the Oman bourse in November 2010, Nawras continues to be an energetic operator that is looking to maximise the opportunities data usage represents. Through the leveraging of its various access technologies and the bundling of products and services, Nawras continues to expand its base of operations, believing such a focus will generate the necessary good results N awras CEO, Ross a 4.4 per cent growth rate. Cormack believes the The fixed service customer telco has the neces- base grew by nearly 176 sary positive momentum per cent during the half to to continue propelling the 36,787 customers, though company forward in Oman, Nawras’ overall revenue for despite coming through a the period was down 1.7 tough operational period that per cent to OMR95.3 mil- has impacted its financial lion, delivering a net profit performance as well. of OMR19.5 million, down In the first quarter of 11.8 per cent from OMR22.1 2012 the telco reported million a year earlier. revenues fell by 2.7 per “We recently moved into cent to OMR46.8 million new open plan office space, (US$121.6 million), while the Nawras Campus, where net profit also fell by 19.1 per our people can see one cent to OMR9.8 million. another and easily interact,” The company’s total Cormack told Comm. “It is subscriber base rose by a fantastic location for us 2.4 per cent year-on-year to be able to make decisions to reach 1.99 million. quickly and there is a palpa- Nawras attributed the fall ble energy that drives us.” in revenues to a reduction in Cormack freely admits that SMS revenues that was not the competitive landscape fully compensated by growth in Oman has become more in data revenue. In addition, aggressive in the last few revenue in Q1 2012 included years, not least through the Cormack freely admits that the competitive landscape in Oman has become more aggressive in a one-off accounting adjust- presence of value-focussed the last few years, not least through the presence ment of OMR658,000. resellers together with the of value-focussed resellers together with the The second quarter of 2012 omnipresence of a well- omnipresence of a well-entrenched incumbent marked a stabilisation in entrenched incumbent. Nawras’ operational and Nawras’ competitive ap- financial results, though proach appears to be based the telco’s first half perfor- on focussing primarily on mance still highlights the the factors within its own competitive nature of the control, more so than look- telecom market in Oman, ing to what other players and the on-going pressure are doing in the market and on margins. Nawras closed reacting to those factors. the six months to end-June “It would be fair to say with a customer base of that in some areas the huge 2.03 million, representing increase in use of data in 20 www.comm.ae
  • 23. Nawras Oman outstripped our abil- ity to provide it,” Cormack At the end of June Nawras announced it had entered into acknowledged. “We prob- an agreement with Huawei to upgrade its Radio Access ably did not build as fast as Network (RAN) by advancing all sites to enhanced we should have done but 3G+ and increasing coverage, in-building penetration, capacity and the speed of the entire network that is all changing now and going forward, we are confident that we will man- age and support the growing data demand. We also have new people in our top line up, with a world leading CTO and CMO contribut- ing additional expertise from worldwide markets.” Part of Nawras’ plan to keep abreast with the surging demand for data is a project it describes as ‘turbocharg- ing’ its network, which in essence means upgrading the network for increased capacity and performance. To this end, at the end of June Nawras announced it had entered into an agree- ment with Huawei to upgrade its Radio Access Network (RAN) by advancing all sites to enhanced 3G+ and in- creasing coverage, in-building penetration, capacity and the speed of the entire network. At the same time Nawras said it would be launch- ing 4G LTE technology. Nawras is deploying a LTE FDD 4G network in the 1800MHz spectrum band, and together with the Tel- It would be fair to say that in some areas the with an overlay of 4G at ecommunications Regulatory huge increase in use of data in Oman 1800MHz also being intro- Authority’s release of two duced in the major cities.” outstripped our ability to provide it. We probably more 3G+ frequencies, the Cormack broadly describes telco is looking to at least did not build as fast as we should have done but the telecom sector as being triple its mobile broad- that is all changing now at an inflection point given band capacity. This upgrade the growth and prevalence of programme is due to begin Wadi Kabir, Muttrah, Qurm, Oman. At the same time over-the-top (OTT) players, in August in Al Amerat. Azaiba, Al Khuwair, Ghala, as new 3G+ sites are being with social networking and Around 30 per cent of sites Baushar, Mawaleh and The introduced, the WiMAX the consumption of video are set to be upgraded before Wave, by the end of the year. home broadband network content via Internet-based the end of the year and All major cities will enjoy will be extended further. companies such as YouTube customers are forecast to im- LTE coverage by June 2013. “Over the coming 2-3 years accounting for the major- mediately notice the differ- In addition to the launch we intend to turbocharge ity of today’s data demand. ence as they start to receive of 4G LTE, 3G+ population every base station, resulting Nawras’ broadband network fast 3G+ and 4G services. The coverage will rise dramati- in 97 per cent of the popu- development approach is a 4G LTE network will cover cally from 53 per cent to 97 lation having 3G+ access,” diversified one, incorporating all major areas of Muscat per cent over the next three Cormack confirmed. “Hun- a number of access tech- governate including Ruwi, years including greater cover- dreds of such base stations nologies spanning mobile, the central business district, age in remote areas across will be running by year-end, wireless and fixed-line. Last summer 2012 21