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A Knowledge Leader Publication.
Accelerating success.
How to Be a B-Class Building
in an A-Class Market
SUMMER 2014
Across all markets in Canada, most
tenants prefer to occupy a Class A (or
Class AAA) building, which is typically
distinguished by accessibility and proximity
to transit, amenities such as ground floor
retail and community space, and location
within the central business district (CBD).
Tenants requiring these attributes are
more willing to pay a premium in order to
be in a Class A or AAA building.
On the other hand, there is less tenant
demand for Class B and Class C office
space. This office space typically lacks
strategic locational attributes, has limited
access to transit and amenities, and can
be aesthetically less appealing. That being
said, companies with limited access to
capital or that are in the beginning growth
stages would prefer to be in a Class B
or Class C office space due to its cost-
effectiveness. These companies may be
more willing to accept fewer amenities in
favour of the associated cost savings.
Interestingly, Class B and C buildings were,
at one point, considered Class A buildings,
but due to geographical disadvantages,
lack of retail and urbanization, or
investment neglect, these buildings have
fallen to a lower classification.
Although Class B and C buildings are
attracting tenants with their cost-effective
rents, they may be having trouble
securing tenants for long-lease terms and
attracting new tenants to fill up vacant
space – thus, these classes of building
may be experiencing high vacancy rates
for extended period of time. With new
office supply being added to inventory
every year, there is increased pressure for
Class B and C buildings to lower rent or
increase tenant inducements. In order to
stay competitive in the market, landlords
of Class B and C buildings must introduce
new strategies to attract and retain
tenants.
This Spark report will address this issue
and offer two key strategies to help these
landlords increase their competitive
advantage.
“In order to stay competitive
in the market, landlords of
Class B and C buildings
must introduce new
strategies to attract
and retain tenants.”
Strategies for the
B Class
Demand for office space is not solely driven by financial
reasons, such as cost per square foot; there are many
aspects a tenant considers before making a major real
estate decision.
SPARK | HOW TO BE A “B” CLASS BUILDING IN AN “A” CLASS MARKET
Reposition
Repositioning an office building is the
most common strategy for Class B and C
buildings.
Two actions most often taken:
• Specialization
• Capital Injection
SPECIALIZATION
Although industry specialization requires
an initial capital investment, the building
can be transformed to cater to a specific
industry. For example, a landlord who
wants to compete in the Information,
Communication and Technology (ICT)
sector can outfit their building with fibre
optics, server rooms with separate air
conditioning units, and backup generators
in order to attract technology firms.
Specialization can be a risky maneuver
as it identifies the building to a specific
sector, and as a result, companies in
other sectors often overlook the building.
Landlords with existing technology tenants
may find specialization a suitable strategy
for renewing and retaining current
tenants.
What
The property, prior to acquisition, had a vacancy of
approximately 65% but was positioned in an opportunistic
location for investment and revitalization.
Why
Perimeter Development saw the opportunity to reposition
this building, invest capital, and attract a specific tenant/
industry.
How
Perimeter invested capital to reposition the building as a
specialized location for IT or high-tech type firms. The
building had undergone significant enhancements aimed
at attracting this type of industry, including floor to ceiling
windows, open floor plates and fibre optic cables running
throughout the premises.
Results
While the project is still underway, the building is now 70%
occupied, cutting the vacancy nearly in half. This is truly a
testament to the benefits of investing in and specializing C
class buildings.
CASE STUDY
Scenario
SPECIALIZATION
Location
305 King Street West | Kitchener, Ontario
collierscanada.com/research
305 King Street West | Post Renovation
SPARK | HOW TO BE A “B” CLASS BUILDING IN AN “A” CLASS MARKET
The second common approach to
repositioning an asset is capital injection.
CAPITAL INJECTION
Capital injection is the most common way to
reposition a building. As its name suggests,
it requires a significant investment from
the landlord. The invested capital can be
used to outfit the building with a variety
of features such as expanded retail on
the ground floor, community space in the
building, new elevators, and new HVAC*
and electrical service or electrical systems.
Many tenants value all these attributes, and
any upgrades would significantly broaden
the building’s appeal.
The final product could possibly shift the
building’s classification (from Class C to
Class B or Class B to Class A), resulting in
higher net rents. A caveat of the investment
is that existing tenants would have to work
amidst the ongoing construction, which may
lead to higher turnover in the short run.
CASE STUDY
What
The property was previously a
seniors center that housed offices
for various non-profit medical
groups. Due to the nature of its
tenants, the building experienced
high turnover.
Who
Omicron and CRS Group of
Companies acquired the property.
Why
Omicron originally intended to
occupy a portion of the building and
lease the balance of the office space
and retail.
How
The new landlords invested a
significant amount of capital into
the building. They stripped the
building back to its original shell and
completely renovated the building.
Some of the renovations include: a
seismic upgrade to the building, a
new HVAC system, new windows
and asbestos removal. Also, the
landlords built an addition to the
building, which will increase the size
of the floor plates.
Results
While undergoing the renovations, a
large office tenant, Morneau Shepell,
expressed interest in occupying the
building. Omicron has revised its
plans to occupy the building and will
instead will instead make way for
Morneau Shepell. The improvements
by the landlord increased the
classification from Class C to B.
Scenario
CAPITAL INJECTION
Where
411 Dunsmuir Street | Vancouver, British Columbia
SPARK | HOW TO BE A “B” CLASS BUILDING IN AN “A” CLASS MARKET
411 Dunsmuir Street | Exterior Rendering
*Heating, ventilation and air conditioningg
approved the conversion of the office
building into 243 residential strata lots
and one commercial. The approval
came with a comprehensive list of
conditions, which wasn’t finalized
until late 1994 and the Electra building
condos were listed for sale. Although
requiring a significant amount of
capital, this strategy proved to be
successful due to the high demand for
residential condominiums in Downtown
Vancouver.
Source: Mawani, Jabeen (1997) From Office to Home: The
Adaptive Reuse of Office Buildings to Residential Use in
the Core of the City of Vancouver. UBC: Vancouver.
collierscanada.com/researchcollierscanada.com/research
CASE STUDY
Scenario
REPURPOSE
Where
989 Nelson Street | Vancouver, British Columbia
Typically, landlords decide to build new
office inventory when vacancy rates
are low, in order to capitalize on higher
rental rates. When a market experiences
a dramatic increase in new high-grade
office supply, landlords of older, lower-
grade buildings tend to experience
higher turnover of tenants. When supply
increases in a significant way, vacancy
rates increase and put downward
pressure on rental rates. With
lower rental rates and plenty of choices,
tenants gravitate to higher quality
properties. This is referred to as the
“flight to quality”. During this time
period, landlords of older buildings often
look to reposition themselves through
capital injection or specialization. Some
owners see the advantage in completely
repurposing a building.
ACTION ITEMS
With many major Canadian cities
expecting millions of square feet of new
AAA office space to hit the market over
the next several years, repositioning
or repurposing a lesser class building
is becoming increasingly important to
stay competitive in the marketplace.
Reviewing your portfolio to understand
the strengths and weaknesses of each
building will help determine whether
capital investment and strategic planning
are required to meet changing tenant
demands.
The Electra Building | Circa 1961
The Electra Building | Downtown Vancouver
SOURCE: condoinvancouver.ca/electra
With the recession of the early
1990s fast approaching, Downtown
Vancouver saw nearly two million
square feet of new supply, which
caused vacancy rates to nearly
double by 1992 to 16%.
This phenomenon resulted in Class B
and Class C office buildings decreasing
their asking lease rates in order to stay
competitive, or risk a period of high
vacancy. One building, the BC Hydro
Building (now called Electra), decided not
to compete in the oversaturated office
market, but instead decided to convert
to residential condominiums, an asset
that was in high demand in Downtown
Vancouver.
Harrowston Developments Corporation,
with the understanding that BC Hydro
was going to vacate the building over the
next few years, purchased the BC Hydro
Building in 1989 for $56 million with
the intention to renovate and lease the
building as a multi-tenant office building.
By 1992, the building was assessed at $40
million and Harrowston thought the best
alternative was to sell. As time passed,
offers for the building were not sufficient to
mitigate the loss in value, so the company
decided to convert the building into
residential condominiums.
In 1993, the Vancouver City Council
Repurpose
Colliers International Market Intelligence
This document/email has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any
kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. Any interested party should undertake their own inquiries as
to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability
for loss and damages arising there from. This publication is the copyrighted property of Colliers International and /or its licensor(s). © 2013. All rights reserved. This communication is not
intended to cause or induce breach of an existing listing agreement. Colliers Macaulay Nicolls Brokerage Inc. (Vancouver). *Personal Real Estate Corporation. PO#11672
Uncommon Knowledge is the
essential ingredient in all services
offered by Colliers International Market
Intelligence.
We take a forward-thinking approach
to market data and trends to create
information of value beyond everyday
market analysis. We frame this in a
real-world context directly applicable
to business decisions to maximise the
relevance of our offerings.
For more commercial real estate
market information, please visit:
www.collierscanada.com/research
Contact Us:
CURTIS SCOTT B.A.
Market Intelligence Coordinator | Canada
200 Granville Street, 19th Floor
Vancouver, BC Canada
V6C 2R6
Dir : +1 604 662 2667
Email: curtis.scott@colliers.com
ALEXANDER CHANGFOOT
Market Intelligence Coordinator
200 Granville Street, 19th Floor
Vancouver, BC Canada
V6C 2R6
Dir : +1 604 661 0867
Email: alexander.changfoot@colliers.com

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Colliers Spark - b class building in a class market email

  • 1. A Knowledge Leader Publication. Accelerating success. How to Be a B-Class Building in an A-Class Market SUMMER 2014
  • 2. Across all markets in Canada, most tenants prefer to occupy a Class A (or Class AAA) building, which is typically distinguished by accessibility and proximity to transit, amenities such as ground floor retail and community space, and location within the central business district (CBD). Tenants requiring these attributes are more willing to pay a premium in order to be in a Class A or AAA building. On the other hand, there is less tenant demand for Class B and Class C office space. This office space typically lacks strategic locational attributes, has limited access to transit and amenities, and can be aesthetically less appealing. That being said, companies with limited access to capital or that are in the beginning growth stages would prefer to be in a Class B or Class C office space due to its cost- effectiveness. These companies may be more willing to accept fewer amenities in favour of the associated cost savings. Interestingly, Class B and C buildings were, at one point, considered Class A buildings, but due to geographical disadvantages, lack of retail and urbanization, or investment neglect, these buildings have fallen to a lower classification. Although Class B and C buildings are attracting tenants with their cost-effective rents, they may be having trouble securing tenants for long-lease terms and attracting new tenants to fill up vacant space – thus, these classes of building may be experiencing high vacancy rates for extended period of time. With new office supply being added to inventory every year, there is increased pressure for Class B and C buildings to lower rent or increase tenant inducements. In order to stay competitive in the market, landlords of Class B and C buildings must introduce new strategies to attract and retain tenants. This Spark report will address this issue and offer two key strategies to help these landlords increase their competitive advantage. “In order to stay competitive in the market, landlords of Class B and C buildings must introduce new strategies to attract and retain tenants.” Strategies for the B Class Demand for office space is not solely driven by financial reasons, such as cost per square foot; there are many aspects a tenant considers before making a major real estate decision. SPARK | HOW TO BE A “B” CLASS BUILDING IN AN “A” CLASS MARKET
  • 3. Reposition Repositioning an office building is the most common strategy for Class B and C buildings. Two actions most often taken: • Specialization • Capital Injection SPECIALIZATION Although industry specialization requires an initial capital investment, the building can be transformed to cater to a specific industry. For example, a landlord who wants to compete in the Information, Communication and Technology (ICT) sector can outfit their building with fibre optics, server rooms with separate air conditioning units, and backup generators in order to attract technology firms. Specialization can be a risky maneuver as it identifies the building to a specific sector, and as a result, companies in other sectors often overlook the building. Landlords with existing technology tenants may find specialization a suitable strategy for renewing and retaining current tenants. What The property, prior to acquisition, had a vacancy of approximately 65% but was positioned in an opportunistic location for investment and revitalization. Why Perimeter Development saw the opportunity to reposition this building, invest capital, and attract a specific tenant/ industry. How Perimeter invested capital to reposition the building as a specialized location for IT or high-tech type firms. The building had undergone significant enhancements aimed at attracting this type of industry, including floor to ceiling windows, open floor plates and fibre optic cables running throughout the premises. Results While the project is still underway, the building is now 70% occupied, cutting the vacancy nearly in half. This is truly a testament to the benefits of investing in and specializing C class buildings. CASE STUDY Scenario SPECIALIZATION Location 305 King Street West | Kitchener, Ontario collierscanada.com/research 305 King Street West | Post Renovation
  • 4. SPARK | HOW TO BE A “B” CLASS BUILDING IN AN “A” CLASS MARKET The second common approach to repositioning an asset is capital injection. CAPITAL INJECTION Capital injection is the most common way to reposition a building. As its name suggests, it requires a significant investment from the landlord. The invested capital can be used to outfit the building with a variety of features such as expanded retail on the ground floor, community space in the building, new elevators, and new HVAC* and electrical service or electrical systems. Many tenants value all these attributes, and any upgrades would significantly broaden the building’s appeal. The final product could possibly shift the building’s classification (from Class C to Class B or Class B to Class A), resulting in higher net rents. A caveat of the investment is that existing tenants would have to work amidst the ongoing construction, which may lead to higher turnover in the short run. CASE STUDY What The property was previously a seniors center that housed offices for various non-profit medical groups. Due to the nature of its tenants, the building experienced high turnover. Who Omicron and CRS Group of Companies acquired the property. Why Omicron originally intended to occupy a portion of the building and lease the balance of the office space and retail. How The new landlords invested a significant amount of capital into the building. They stripped the building back to its original shell and completely renovated the building. Some of the renovations include: a seismic upgrade to the building, a new HVAC system, new windows and asbestos removal. Also, the landlords built an addition to the building, which will increase the size of the floor plates. Results While undergoing the renovations, a large office tenant, Morneau Shepell, expressed interest in occupying the building. Omicron has revised its plans to occupy the building and will instead will instead make way for Morneau Shepell. The improvements by the landlord increased the classification from Class C to B. Scenario CAPITAL INJECTION Where 411 Dunsmuir Street | Vancouver, British Columbia SPARK | HOW TO BE A “B” CLASS BUILDING IN AN “A” CLASS MARKET 411 Dunsmuir Street | Exterior Rendering *Heating, ventilation and air conditioningg
  • 5. approved the conversion of the office building into 243 residential strata lots and one commercial. The approval came with a comprehensive list of conditions, which wasn’t finalized until late 1994 and the Electra building condos were listed for sale. Although requiring a significant amount of capital, this strategy proved to be successful due to the high demand for residential condominiums in Downtown Vancouver. Source: Mawani, Jabeen (1997) From Office to Home: The Adaptive Reuse of Office Buildings to Residential Use in the Core of the City of Vancouver. UBC: Vancouver. collierscanada.com/researchcollierscanada.com/research CASE STUDY Scenario REPURPOSE Where 989 Nelson Street | Vancouver, British Columbia Typically, landlords decide to build new office inventory when vacancy rates are low, in order to capitalize on higher rental rates. When a market experiences a dramatic increase in new high-grade office supply, landlords of older, lower- grade buildings tend to experience higher turnover of tenants. When supply increases in a significant way, vacancy rates increase and put downward pressure on rental rates. With lower rental rates and plenty of choices, tenants gravitate to higher quality properties. This is referred to as the “flight to quality”. During this time period, landlords of older buildings often look to reposition themselves through capital injection or specialization. Some owners see the advantage in completely repurposing a building. ACTION ITEMS With many major Canadian cities expecting millions of square feet of new AAA office space to hit the market over the next several years, repositioning or repurposing a lesser class building is becoming increasingly important to stay competitive in the marketplace. Reviewing your portfolio to understand the strengths and weaknesses of each building will help determine whether capital investment and strategic planning are required to meet changing tenant demands. The Electra Building | Circa 1961 The Electra Building | Downtown Vancouver SOURCE: condoinvancouver.ca/electra With the recession of the early 1990s fast approaching, Downtown Vancouver saw nearly two million square feet of new supply, which caused vacancy rates to nearly double by 1992 to 16%. This phenomenon resulted in Class B and Class C office buildings decreasing their asking lease rates in order to stay competitive, or risk a period of high vacancy. One building, the BC Hydro Building (now called Electra), decided not to compete in the oversaturated office market, but instead decided to convert to residential condominiums, an asset that was in high demand in Downtown Vancouver. Harrowston Developments Corporation, with the understanding that BC Hydro was going to vacate the building over the next few years, purchased the BC Hydro Building in 1989 for $56 million with the intention to renovate and lease the building as a multi-tenant office building. By 1992, the building was assessed at $40 million and Harrowston thought the best alternative was to sell. As time passed, offers for the building were not sufficient to mitigate the loss in value, so the company decided to convert the building into residential condominiums. In 1993, the Vancouver City Council Repurpose
  • 6. Colliers International Market Intelligence This document/email has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. Any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. This publication is the copyrighted property of Colliers International and /or its licensor(s). © 2013. All rights reserved. This communication is not intended to cause or induce breach of an existing listing agreement. Colliers Macaulay Nicolls Brokerage Inc. (Vancouver). *Personal Real Estate Corporation. PO#11672 Uncommon Knowledge is the essential ingredient in all services offered by Colliers International Market Intelligence. We take a forward-thinking approach to market data and trends to create information of value beyond everyday market analysis. We frame this in a real-world context directly applicable to business decisions to maximise the relevance of our offerings. For more commercial real estate market information, please visit: www.collierscanada.com/research Contact Us: CURTIS SCOTT B.A. Market Intelligence Coordinator | Canada 200 Granville Street, 19th Floor Vancouver, BC Canada V6C 2R6 Dir : +1 604 662 2667 Email: curtis.scott@colliers.com ALEXANDER CHANGFOOT Market Intelligence Coordinator 200 Granville Street, 19th Floor Vancouver, BC Canada V6C 2R6 Dir : +1 604 661 0867 Email: alexander.changfoot@colliers.com