The presentation provides an overview of the international student experience and support services needed to improve it. It defines an international student and outlines learning objectives related to understanding their needs. Previous research on ethnic identity development, cultural adjustment, and student transitions is discussed. A model is presented showing that international students have a positive experience if they can balance their ethnic identity with the host culture through university support services focused on academics, social support, cultural values, student life, orientation, and relationships. The application of this model requires training staff on support services and promoting diversity and cultural enrichment across the university community.