The Collections Trust seminar introduces attendees to the work of the Collections Trust and excellence in collections management. It covers understanding audiences, managing change in museums, and introduces the Excellence in Collections management model and standards. Attendees are encouraged to participate actively and network. Resources provided include information sheets, slides, and feedback forms.
Many museums are considering how to use open licenses to support the delivery of their public mission and increase their visitor numbers. In this presentation, Nick Poole explores two case studies and provides some simple steps for museums wanting to 'open up' their collections online.
Nothing About Us Without Us: Community engagement & technology in museums Collections Trust
Presentation to the Churches Conservation Trust looking at the ways in which community engagement and technology are helping shape a new relationship between museums and their audience.
The Collections Trust is piloting a new concept called 'Investors in Collections'. Designed to be compatible with the UK Museum Accreditation Scheme and the American Alliance of Museums 'Continuum of Excellence', Investors in Collections provides a way for museums to demonstrate their commitment to achieving excellence in their Collections Management.
Update and forward plan for ENUMERATE - Digitisation intelligence for EuropeNicholas Poole
Presentation to the European Member States Expert Group on digitisation, digital preservation and online access to cultural heritage, looking at the outcomes and next steps with the ENUMERATE project to create intelligence about digitisation for Europe.
CT/ACE Collections Management Traineeship ProgrammeNicholas Poole
An introduction to the joint Arts Council England/Collections Trust Collections Management Traineeship Programme for employers and prospective candidates.
Many museums are considering how to use open licenses to support the delivery of their public mission and increase their visitor numbers. In this presentation, Nick Poole explores two case studies and provides some simple steps for museums wanting to 'open up' their collections online.
Nothing About Us Without Us: Community engagement & technology in museums Collections Trust
Presentation to the Churches Conservation Trust looking at the ways in which community engagement and technology are helping shape a new relationship between museums and their audience.
The Collections Trust is piloting a new concept called 'Investors in Collections'. Designed to be compatible with the UK Museum Accreditation Scheme and the American Alliance of Museums 'Continuum of Excellence', Investors in Collections provides a way for museums to demonstrate their commitment to achieving excellence in their Collections Management.
Update and forward plan for ENUMERATE - Digitisation intelligence for EuropeNicholas Poole
Presentation to the European Member States Expert Group on digitisation, digital preservation and online access to cultural heritage, looking at the outcomes and next steps with the ENUMERATE project to create intelligence about digitisation for Europe.
CT/ACE Collections Management Traineeship ProgrammeNicholas Poole
An introduction to the joint Arts Council England/Collections Trust Collections Management Traineeship Programme for employers and prospective candidates.
This presentation was provided by Jon Shaw of the University of Pennsylvania, during the NISO hot topic virtual conference "Digitization, Discovery, and Use." The event was held March 23, 2022.
This presentation was provided by Edward Galloway and Jeff Wisniewski of the University of Pittsburgh, during the NISO hot topic virtual conference "Digitization, Discovery, and Use." The event was held March 23, 2022.
Juanita Foster-Jones (Development Officer VLE, CILIP) and Jo Cornish's (Development Officer Employers, CILIP) presentation to the CILIP 2017 Conference in Manchester #CILIPConf17
When starting out in your career first impressions count. This workshop will provide preparation strategies to get you off to a great start. Using resources from CILIP’s Careers Hub and Impact Toolkit you will identify your strengths using SWOT and PKSB, and communicate your value with an elevator pitch.
Presentation given by Janet Vitmayer, Director of the Horniman Museum and Gardens, at Encontro Paulista de Museus, São Paulo on 19 June 2013
More details about conference here: http://www.encontropaulistademuseus.org.br/index.php/about
On 14th November 2014, members of ARMA (Association of Research Managers and Administrators) were invited to a study tour at the AHRC offices in Swindon. The day provided ARMA members with the opportunity to learn more about the AHRC, and upcoming developments of interest. The day included presentations on:
- The AHRC’s 10th Anniversary activities
- The AHRC's new area of Business Processes and Analysis
- European Funding – Horizon 2020 and HERA
- The Knowledge Exchange Hubs: lessons and legacy
- Research Outcomes and Researchfish
Mark Freeman's (Libraries and Heritage Services Manager, Stockton-on-Tees Borough Council) presentation to the CILIP 2017 Conference in Manchester #CILIPConf17
There are 2 million people in the UK who experience sight loss and this is set to increase as our population ages. With some thought, libraries can be one of the most supportive of services in terms of keeping people mentally active and in touch with the wider world. This session will examine some of the ways in which we can make our buildings and our resources more sight loss friendly.
Rhian James is Project Manager of the Wales at War project at the National Library of Wales.
Her presentation gives an overview of the broad range of activities and projects that run under the auspices of the Research Programme in Digital Collections at NLW.
Presentation by Laura Whitton, Networks Officer for the Collections Trust at the CT / Museums Galleries Scotland partnership event in Edinburgh on 2 March 2010.
This presentation was provided by Jon Shaw of the University of Pennsylvania, during the NISO hot topic virtual conference "Digitization, Discovery, and Use." The event was held March 23, 2022.
This presentation was provided by Edward Galloway and Jeff Wisniewski of the University of Pittsburgh, during the NISO hot topic virtual conference "Digitization, Discovery, and Use." The event was held March 23, 2022.
Juanita Foster-Jones (Development Officer VLE, CILIP) and Jo Cornish's (Development Officer Employers, CILIP) presentation to the CILIP 2017 Conference in Manchester #CILIPConf17
When starting out in your career first impressions count. This workshop will provide preparation strategies to get you off to a great start. Using resources from CILIP’s Careers Hub and Impact Toolkit you will identify your strengths using SWOT and PKSB, and communicate your value with an elevator pitch.
Presentation given by Janet Vitmayer, Director of the Horniman Museum and Gardens, at Encontro Paulista de Museus, São Paulo on 19 June 2013
More details about conference here: http://www.encontropaulistademuseus.org.br/index.php/about
On 14th November 2014, members of ARMA (Association of Research Managers and Administrators) were invited to a study tour at the AHRC offices in Swindon. The day provided ARMA members with the opportunity to learn more about the AHRC, and upcoming developments of interest. The day included presentations on:
- The AHRC’s 10th Anniversary activities
- The AHRC's new area of Business Processes and Analysis
- European Funding – Horizon 2020 and HERA
- The Knowledge Exchange Hubs: lessons and legacy
- Research Outcomes and Researchfish
Mark Freeman's (Libraries and Heritage Services Manager, Stockton-on-Tees Borough Council) presentation to the CILIP 2017 Conference in Manchester #CILIPConf17
There are 2 million people in the UK who experience sight loss and this is set to increase as our population ages. With some thought, libraries can be one of the most supportive of services in terms of keeping people mentally active and in touch with the wider world. This session will examine some of the ways in which we can make our buildings and our resources more sight loss friendly.
Rhian James is Project Manager of the Wales at War project at the National Library of Wales.
Her presentation gives an overview of the broad range of activities and projects that run under the auspices of the Research Programme in Digital Collections at NLW.
Presentation by Laura Whitton, Networks Officer for the Collections Trust at the CT / Museums Galleries Scotland partnership event in Edinburgh on 2 March 2010.
SOUND AIR WAVES: DIGITISATION IN INDIAN SOCIETYMira K Desai
Presentation for UGC Sponsored National Seminar on Understanding Digital Sound- Music/Sound Recording Techniques organised by SVT College of Home Science, SNDT Women’s university, Mumbai. March 8-9, 2016
The Collections Trust seminars are a one-day interactive workshop for people working in collections management.
They will look at the changing needs and expectations of museum audiences and how collections management practice and digital technology can help meet them. The workshop will cover:
• Being an effective advocate for the wider impact of collections management
• Using collections management to help your museum improve its services and its sustainability
• The relationship between Museum Accreditation and SPECTRUM as the standard for collections management
• How to develop a strategic approach to your collections and digital work
• How to ensure that your internal policies, procedures and systems are fit for the future
Margaret Thompson, Community Heritage Grants, National Library of AustraliaMuseums & Galleries NSW
Successfully obtaining funds for your museum or gallery requires knowledge and creativity. Access to Funding is a workshop delivering specialist knowledge to make accessing funds a reality.
Mary-Louise Weight, Coordinator CHG National Library of Australia outlines what these grants will fund from Significance Assessments, Preservation Needs Assessments & Preservation materials.
This is a presentation about Community Heritage Grants from the National Library of Australia from Museums & Galleries of NSW's workshop Access to Funding 2014.
Enabling digital scholarship through staff training: the British Library's ex...Mia
A talk at the DH Lab at the University of Exeter in February 2019.
The British Library's Digital Scholarship Training Programme provides colleagues with the space and support to
develop the necessary skills and knowledge to support emerging areas of modern scholarship. Their familiarity with the foundational concepts, methods and tools of digital scholarship in turn helps promote a spirit of innovation and creativity, encouraging digital initiatives within the Library and with external partners. Finally, the programme of events helps nourish and sustain an internal digital scholarship community of interest/practice.
In this talk, Digital Curator Dr. Mia Ridge will share some of the lessons the team have learnt about delivering Digital Scholarship training in a library environment since it began several years ago, and some of the challenges they still face.
Striking the Balance - public access and commercial reuse of digital contentCollections Trust
Presentation to the Association of Cultural Enterprises Picture Library Symposium on the subject of how UK museums are striking the balance between public access to and commercial reuse of digital cultural content.
A basic introduction to the key themes an issues relating to the management and stewardship of cultural property in museum, library, archive and gallery (cultural heritage) collections.
Presentation to the 2D & 3D Digitisation conference at the Rijksmuseum in Amsterdam looking at the challenge and opportunity of embedding photograpy into collections management practice in museums.
Introducing 'Investors in Collections' - a new development tool for museumsCollections Trust
Introduction to the Collections Trust's 'Investors in Collections' a new development tool and award for museums recognizing excellence in Collections Management practice.
Writing effective grant proposals for Collections projectsCollections Trust
The Collections Trust has created over £15m in successful grant proposals since 2008. In this presentation, CEO Nick Poole explores what it takes to write an effective grant proposal, what to avoid and where to look for funding.
Presentation to the London Museums Group's event on 'Resilience' looking at different things that have turned out to be resilient and what museums could learn from them.
Risk, Resilience & Accountability: Managing Cultural PropertyCollections Trust
Introduction to the legal and professional management of cultural property in museums, presented at the UK Registrars Group event in Birmingham, May 2014
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Up the Ratios Bylaws - a Comprehensive Process of Our Organizationuptheratios
Up the Ratios is a non-profit organization dedicated to bridging the gap in STEM education for underprivileged students by providing free, high-quality learning opportunities in robotics and other STEM fields. Our mission is to empower the next generation of innovators, thinkers, and problem-solvers by offering a range of educational programs that foster curiosity, creativity, and critical thinking.
At Up the Ratios, we believe that every student, regardless of their socio-economic background, should have access to the tools and knowledge needed to succeed in today's technology-driven world. To achieve this, we host a variety of free classes, workshops, summer camps, and live lectures tailored to students from underserved communities. Our programs are designed to be engaging and hands-on, allowing students to explore the exciting world of robotics and STEM through practical, real-world applications.
Our free classes cover fundamental concepts in robotics, coding, and engineering, providing students with a strong foundation in these critical areas. Through our interactive workshops, students can dive deeper into specific topics, working on projects that challenge them to apply what they've learned and think creatively. Our summer camps offer an immersive experience where students can collaborate on larger projects, develop their teamwork skills, and gain confidence in their abilities.
In addition to our local programs, Up the Ratios is committed to making a global impact. We take donations of new and gently used robotics parts, which we then distribute to students and educational institutions in other countries. These donations help ensure that young learners worldwide have the resources they need to explore and excel in STEM fields. By supporting education in this way, we aim to nurture a global community of future leaders and innovators.
Our live lectures feature guest speakers from various STEM disciplines, including engineers, scientists, and industry professionals who share their knowledge and experiences with our students. These lectures provide valuable insights into potential career paths and inspire students to pursue their passions in STEM.
Up the Ratios relies on the generosity of donors and volunteers to continue our work. Contributions of time, expertise, and financial support are crucial to sustaining our programs and expanding our reach. Whether you're an individual passionate about education, a professional in the STEM field, or a company looking to give back to the community, there are many ways to get involved and make a difference.
We are proud of the positive impact we've had on the lives of countless students, many of whom have gone on to pursue higher education and careers in STEM. By providing these young minds with the tools and opportunities they need to succeed, we are not only changing their futures but also contributing to the advancement of technology and innovation on a broader scale.
3. I’m Nick Poole
CEO of the Collections Trust
since 2004, involved in the
development of national
standards & funding
programmes for museums.
4. Getting started
• Please do:
• Be an active participant
• Ask questions
• Respect information shared in confidence
• Take the opportunity to network!
5. Resources
• In your delegate pack, you have:
• Copies of these slides
• Information sheets about today’s resources
• Information about further Collections Trust events
• A Feedback & Evaluation Form
• Today’s slides can be downloaded from www.slideshare.net/collectionstrust
• All other resources available from www.collectionstrust.org.uk
6. Objectives for today
• Our objectives are to:
• Introduce you to the work of the Collections Trust
• Explore how collections management supports the needs of audiences
• Introduce the Excellence in Collections Management model
• Highlight our tools, resources and services to support your work
• Please write down 2-3 things that you want to get out of today (we’ll refer
back to these at the end of the day)
8. The Collections Trust is...
...the professional association
for people who work in
Collections Management
9. Established 1977
• To promote the education of the public by the development of museums
and similar organisations by all appropriate methods;
• To develop, promote, maintain and improve standards of collections and
information management in museums, art galleries, heritage organisations
and other collections institutions;
• To provide services and resources which improve the standards and
methods of collections management and use.
11. Our work
• Publish and make available standards, reports and resources
• Run events and training
• Support digital development
• Represent the sector and influence policy makers
• Help you network and share knowledge
12. Our programmes
• We focus on issues that are relevant to Collections Management:
• Documentation
• Digital development
• Systems development (DAMS, CMS, Web, Mobile)
• Governance
• Security
• Insurance
• Pest Management
• Copyright & IPR
• Cultural property
• Participation & engagement
13. Special programmes
• Recently we have developed resources, guidelines, factsheets and interactives
around a series of special programmes:
– Security www.collectionstrust.org.uk/security
– Energy efficiency www.collectionstrust.org.uk/energy-efficiency
– Pests! www.collectionstrust.org.uk/pest-management
– Insurance www.collectionstrust.org.uk/insurance
– Participation www.collectionstrust.org.uk/participation
– Going Digital www.collectionstrust.org.uk/going-digital
– Copyright & licensing www.collectionstrust.org.uk/copyright-and-licensing
14. Going Digital
• New three year ‘back to basics’ programme on IT in museums
• Covering:
– Basic IT audit and planning
– Photography and scanning
– Buying equipment
– Copyright
– Collections Management Systems
– Digital Asset Management Systems
– Sharing collections online
15. Going Digital
• Free tools and resources including:
– IT Audit toolkit
– Digital Strategy interactive
– Beginners Guide to Digitisation
– How-to copyright factsheets
• www.collectionstrust.org.uk/going-digital
16. Copyright and licensing
We provide free resources to help museums with copyright issues and we’re
addressing how recent legal reforms to copyright affect museums.
• Free resources at www.collectionstrust.org.uk/copyright-and-licensing
• A Copyright Seminar with expert Naomi Korn (18 February 2015, London)
www.collectionstrust.org.uk/copyright-seminar
• Copyright: A Practical Guide - updated edition available beginning of 2015
www.collectionstrust.org.uk/shop
17. The Collections Trust website
• Re-launched in July 2014
• Hundreds of practical, free resources
• The latest news from the sector
• Blog posts
• Online shop (forms and registers, publications, eBooks)
• Comprehensive listing of sector events www.collectionstrust.org.uk/upcoming-
events
• Register to receive a fortnightly e-newsletter
18.
19. Practical Guides
• Simple practical guides to key areas of Collections Management:
• Titles:
– Collections Management: A Practical Guide
– Documentation: A Practical Guide
– Copyright: A Practical Guide
– Governance & Collections: A Practical Guide
– Integrated Pest Management: A Practical Guide
• Available from www.collectionstrust.org.uk/shop
(RRP £24.99 and ebook £20.00)
20. Forms and registers
• Leading supplier of museum forms and registers
– Object Entry Forms
– Object Cards
– Exit Forms
– Simple Catalogue Cards
– Object Movement Tickets
– Transfer of Title Forms
– Accession Registers
• Available from www.collectionstrust.org.uk/shop
21. Keep in touch
• We offer several ways of keeping in touch with our work and with each
other
– Collections Management LinkedIn community (8,200 members)
– Fortnightly email newsletter
– www.twitter.com/collectiontrust
– www.facebook.com/collectionstrust
– www.slideshare.net/collectionstrust
22. Update from the Royal Albert
Memorial Museum
Julien Parsons, Senior
Collections Officer
23. Update from the Arts Council
England
Isabel Wilson, Senior Manager
Quality & Standards,
Arts Council England
27. Objects Experiences
Facts Narratives
“Our first duties are to collect,
conserve and display material
culture, to protect the nation’s
treasures and to showcase the
high points of human
creativity”
28. Objects Experiences
Facts Stories
“Our first duty is to create an
open, welcoming environment
in which people can come and
enjoy the experience of
beautiful, inspiring things”
29. Objects Experiences
Facts Stories
“It is not the objects
themselves, but the
connections between them
and the stories they can tell.
Our duty is to weave stories
and objects together to help
people understand the world
around them”
30. Objects Experiences
Facts Narratives
“Our first duty is to provide an
authoritative record of the
development of the natural
and man-made world. We
must collect and preserve
type specimens and objects
based on our authoritative
and scientific knowledge.”
33. Aims for this session
• Discuss the relationship between your museum and its audience
• Identify what we know about what people want from collections
• Discuss ways of understanding audience needs and expectations
• Discuss the idea of a ‘visitor centred design’ approach in museums
35. The ‘user journey’...
...describes how people
discover your museum, what
they do while they’re there
and how you maintain the
connection after they leave.
39. Pre-visit
(discovery)
Visit
(engagement)
Post-visit
(relationship)
‘Snackable’ content – quick, shareable,
interesting, quirky & fun, shared as widely as
possible with as many people as possible
Location-specific (iBeacon!) content
that is relevant – enabling people to
explore, discover, socialise and
promote to their networks
Deep, relevant, personal and
engaging stories, targeted
events and experiences, fresh
ideas and offers
40. Discussion
• How does your museum capture knowledge about your visitors?
• How can you use this knowledge to inform planning?
• What role can the public play in managing & developing your collection?
• Are most of your visitors ‘lean-back’ (they want to come and enjoy well put-
together, thoughtful displays) or ‘lean-forward’ (they want to be active
participants, get stuck in and be involved in the work of the museum)?
42. We need to keep moving
The financial model for
museums is changing, our role
is changing & peoples
expectations of your museum
(online and off) are changing
43. Three models of change
• Internal bottom-up change – a growing dissatisfaction with the operation
and/or culture of your museum eventually tips over into a will to change
things and the energy to see changes through
• Internal top-down change – a new manager or Board of Trustees set a new
direction and drive change through restructuring and re-defining your mission
• External – an external trigger, such as a loss of funding, change of focus,
merger or other external factor forces the organisation to change
• Museums are not inherently conservative, but most museums are structured
around the idea of managed and purposeful change.
44. Mission
• Mission matters more than people think!
• Two commons types of museum Mission Statement
– “We are going to change the world,” or
– “We will collect and preserve the history and heritage of [insert name
of town] and interpret it for the benefit of the public to support
education”
• It doesn’t really matter what the words are. It matters whether you
believe them, whether they inspire you and whether you are proud to say
it out loud
45. Brand
• Your museum’s ‘brand’ is the expression of who you are, what you care
about, how your museum feels about itself and the relationship you want
to have with your audience
• The brand of your museum is what people identify with, volunteer to be
part of, have in their mind when planning a visit
• Every member of staff should be a champion for the brand – if its
controlled through the marketing team, you’ll never achieve reach and
scale
• What is your museum’s brand proposition?
50. Metrics
• How do you measure the value and impact of what you do?
• What kind of ‘value culture’ do you have?
– None
– Count what we can count
– Visitor numbers
– Measure visitor impact
– Measure performance
– Numbers for advocacy
– Planning with data
• Do you use your numbers for internal (planning) use or external advocacy?
51. Discussion
• What are the main changes impacting on your museum?
• What are the drivers for making changes (eg. survival, doing things better)?
• Is the need for change understood across the whole museum?
• What are the barriers that prevent things from moving forward?
53. Aims for this session
• Understand the legal & professional context for collections management
• Introduce the Excellence in Collections model
54. Collections Management
• “Collections Management” is defined as:
“The strategies, policies, processes and
procedures relating to a collection’s
development, information, access and care.”
Collections Trust/BSI Code of Practice for
Collections Management (BSI PAS 197:2009)
55. Key elements
• Collections Management is:
• Integrated across all aspects of running a museum (front of house and
behind the scenes)
• About the management of physical, digital and intellectual material
• Never ‘finished’ – an ongoing process not a finite project
• Intended to promote audience engagement and participation
• Designed to achieve public trust and accountability through professional,
transparent practice
63. Key elements
• A Collections Management Framework is:
“A set of components that provide the
foundations and organizational arrangements
for designing, implementing, monitoring,
reviewing and improving collections
management processes throughout the
organization to support the achievement of its
mission.”
64. Key elements
• Collections Management involves a set of technical practices:
• Management
• Communications
• Documentation
• Digitisation
• Copyright
• Risk Management
• Integrated Pest Management
• Security & access control
• Environmental Management (light, UV, temperature, RH)
• Preventive conservation
• Transport & packaging etc.
83. Key points
• Good collections management is the foundation of great museum
experiences
• Having a well-managed foundation promotes flexibility rather than
constraining it
• Any kind of development – audience participation, income generation, brand
development, outreach or digital – depends on having the basics of good
collections practice in place
• Collections management drives both accountability and creativity
88. Legal frameworks
• Museums & Libraries Act
• Equalities Act
• Charities Act
• Cultural Property Law
• Copyright Law
• Civil rights & protections
89. Codes of Ethics
• MA Code of Ethics for Museums
• ICOM Code of Ethics
• Ethical principles associated with Charitable Status
90. Professional Standards
• Museums Accreditation Scheme
• SPECTRUM Standard
• BSI Publicly Available Specification 197 Code of Practice for Collections
Management
• BSI Publicly Available Specification 198 Environmental Management
• GIS Guidelines
91. Standards Toolkit
• Produced by Collections Trust with support from Arts Council England
• http://www.collectionstrust.org.uk/standards-toolkit/introduction
• Structured around four sections:
– Collections Development standards
– Collections Information standards
– Collections Access standards
– Collections Care & Conservation standards
94. SPECTRUM Facts & Figures
• 25,000 licensed users
• 40 countries
• 8 languages
• 17 SPECTRUM Partner systems
• Adoption as a national quality standard in 4 countries
• Interest from 5 new territories
99. Uses of SPECTRUM
• Not a mandatory standard
• A ‘recipe book’ for developing or reviewing practices in your museum
• Useful for the development of your Procedural Manual
• Promotes accountability & good practice
• Primary procedures are a requirement of Accreditation
105. Why a Competency Framework?
• Informing the teaching and training of core collections management skills
and competencies
• Promoting investment in CPD
• Raising awareness of the value and impact of CM skills on the wider
delivery of museum services
• Advocating for investment in CM competencies
• Providing a structure to engage with other industry partners eg. CC Skills,
MA, CILIP
106. Professional development
• Ensuring that museums have access to the Collections Management skills
& competencies they need:
– Teaching on University Museum Studies courses
– Providing a Competency Framework for employers
– Delivering a Collections Management Traineeships programme
– Promoting practical apprenticeships
– Free Collections Trust Seminars across England
107. Traineeships programme
• Runs between October 2014 & September 2015
• Cohort of 20 trainees
• Combination of practical workplace-based training, CPD, mentoring and
peer support
• Aimed at enabling new entrants to the profession to build their collections
management skills and confidence
• www.collectionstrust.org.uk/traineeships
108. Key questions
• How do you develop your skills in Collections Management?
• Where do you get formal training and advice?
• Does your museum develop Collections-related skills across different
areas/departments?
• What structure is in place for CPD or ongoing development?
111. Aims for this session
• Introduce the role of Collections & Collections Management in Museum
Accreditation
• Understand the relationship between SPECTRUM & Accreditation
• Identify sources of support & guidance
112.
113. Guiding principle
Collections are central to the function of a
museum.
The management of the collections within an
Accredited museum is consistent with the
statement of purpose, policies and strategic vision
for the organisation.
To do this effectively, and to allow for regular
review and improvement, a coherent set of policy
statements, plans and procedures should be put in
place – a collections management framework.
This will address collections development,
information, access, care and conservation.
114. Accreditation Requirements
• 2.1 Satisfactory arrangements for ownership of collections
• 2.2 Collections Development
• 2.3 Documentation policy
• 2.4 Care & conservation policy
• 2.5 Documentation plan
• 2.6 Care & conservation plan
• 2.7 Documentation procedures
• 2.7 Expert assessment of security arrangements
115. ‘Primary’ procedures
Requirement 2.7: “The primary SPECTRUM procedures must be in place in the
form of a documentation procedural manual that is available for inspection on
request.”
• Object entry
• Acquisition
• Location and movement control
• Marking and/or labelling
• Cataloguing
• Object exit
• Loans in
• Loans out
116. Accreditation support
We can
• Publish standards and guidelines
• Share case studies
• Work with partner museums in the regions
• Share questions & answers with our networks
• Provide statements of support
We can’t
• Answer questions directly over the phone or by email
119. Aims for this session
• Explore the role of ‘digital’ in engaging audiences with collections
• Identify key trends in ‘going digital’
• Introduce guidance and resources for museums wanting to make better use
of technology
120. Digital Design Principles
• Start with needs*
• Do less
• Design with data
• Do the hard work to make it simple
• Iterate. Then iterate again
• Build for inclusion
• Understand context
• Build digital services, not websites
• Be consistent, not uniform
• Make things open – it makes things better
• www.gov.uk/design-principles
(* Other people’s needs, that is...)
121. Tate Digital Strategy
• Implicitly linked to the Strategic Plan
• ‘Digital as a Dimension of Everything’
• Aligning the development of:
• Content
• IT infrastructure
• Social media
• Publishing & distribution
• Retail & income generation
122. HRP Strategic Planning
• No separate ‘Digital Strategy’
• 4 principles:
• Guardianship
• Discovery
• Showmanship
• Independence
• Digital underpins and supports the achievement of these principles, rather
than acting as a standalone priority
123. HRP Strategic Planning
VISITOR JOURNEY
7 ‘personas’
ANALYTICS & CUSTOMER DATA ASSET MANAGEMENT
IT INFRASTRUCTURE
CHANGE PROGRAMME
124. Digital Benchmarks
• A simple diagnostic tool
• Mapping progress
• Celebrating success
• Planning development
• An integrated approach
125.
126. Digital Benchmark “Range Statements”
Strategy
Level Description
0 The organisation has no strategic plan or statement of mission or purpose *
1 The organisation has a strategic plan or mission which does not reference engagement
through technology
2 The organisation has a strategic plan, which includes projects and programmes, some of
which make use of technology.
Digital is not fully integrated into the strategy, which is not regularly reviewed.
3 The organisation has a strategic plan, which includes projects and programmes, some of
which make use of technology.
Digital is integrated into the strategy, which is regularly reviewed.
4 The organisation has a strategic plan/mission in place which references the use of digital
technologies to support core delivery, or it has a separate (but connected) digital strategy
in place.
There is at least one digital champion within the senior management of the organisation.
The strategic plan is regularly reviewed and updated.
5 The organisation has a strategic plan/mission in place which integrates the use of digital
technologies to support core delivery.
The digital elements of the plan are owned and championed at a senior (Board &
management) level and supported by appropriate budgets.
Digital technologies are embedded across all teams/departments of the organisation.
Digital delivery and engagement through technology are embedded within the
organisation’s performance framework.
The strategic plan is regularly reviewed and updated.
130. Content-based marketing
• From ‘sales’ to ‘add value’
• People are drawn to platforms and content which add value
for them in their daily lives
• 3 connected strategies:
– ‘Snackable’ content
– Content-as-a-service (to support visits, education & engagement)
– ‘Vertical’ or niche content
131. Collections online
• Having things online does not automatically lead to access
• It is a significant investment of time and effort
• The 90/8/2 rule:
– 90% of your content acts as marketing for the museum
– 8% might make money if you invested heavily in it
– 2% of most collections will be a solid, bankable revenue stream
132. What people want from online collections…
CONTENT
METADATA
A BIT A LOT
135. CONTENT
METADATA
A BIT A LOT
FUN
RESEARCH
LEARNING
OUTREACH
What people want from online collections…
136. 136
CONTENT
METADATA
A BIT A LOT
FUN
RESEARCH
LEARNING
DATA MINING
COLLECTIONS
MANAGEMENT
AGGREGATION
OUTREACH
What people want from online collections…
137. 137
CONTENT
METADATA
A BIT A LOT
FUN
RESEARCH
LEARNING
DATA MINING
COLLECTIONS
MANAGEMENT
AGGREGATION
OUTREACH
Digitize relatively few things & spend your
money on quality and context
What people want from online collections…
138. CONTENT
METADATA
A BIT A LOT
FUN
RESEARCH
LEARNING
DATA MINING
COLLECTIONS
MANAGEMENT
AGGREGATION
OUTREACH
Digitize relatively few things & spend your
money on quality and context
Digitize lots of things, use standards and
don’t worry too much about promotion
What people want from online collections…
139. Defining terms: reuse
• Describes a wide spectrum of activities and applications of digital cultural
content undertaken by 3rd parties
140. Degrees of ‘open’
• Attitudes and approaches to ‘open’ reuse of museum content exist along a
sliding scale:
‘Radically’
open
Fully
commercial
141. Degrees of ‘open’
• Attitudes and approaches to ‘open’ reuse of museum content exist along a
sliding scale:
‘Radically’
open
Fully
commercial
Toe in the
water
142. Degrees of ‘open’
• Attitudes and approaches to ‘open’ reuse of museum content exist along a
sliding scale:
‘Radically’
open
Fully
commercial
Toe in the
water
Mission
driven
143. Degrees of ‘open’
• Attitudes and approaches to ‘open’ reuse of museum content exist along a
sliding scale:
‘Radically’
open
Fully
commercial
Toe in the
water
Mission
driven
Steady
state
144. Degrees of ‘open’
• Attitudes and approaches to ‘open’ reuse of museum content exist along a
sliding scale:
‘Radically’
open
Fully
commercial
Thinking
about it
Toe in the
water
Mission
driven
Steady
state
145. Perceived benefits of open
• Perceived benefits for the museum include:
– Improved public awareness of content (PR, reputation & brand equity)
– Improved discoverability of content (re-use & promotional value)
– Improved opportunities for audience participation (audience development)
– Secondary improvements in quality of content (internal use value)
• The jury’s still out – compelling evidence of significantly higher traffic through
eg. Wikipedia, but we tend to lack the metrics to assess impact of referrals on
core business
146. Perceived benefits of open
• Perceived broader/societal benefits include:
– Stimulating innovation & creativity (economic value)
– Increased educational use (delivering on mission)
– Increased use for research/scholarship (utility & economic value)
– Inter-cultural dialogue and understanding (utility value)
• Quantification of these wider benefits tends to attribute to intermediary/3rd-
party platforms, hence not always acknowledged in calculus of ROI
147. Practical steps to ‘going open’
1. Define your terms/read around the subject
2. Identify a suitable collection or sub-collection
3. Choose an appropriate license for your aims
4. Prepare your data for sharing
5. Write a blog
6. Add your data to an online repository
7. Track and evaluate impact
8. Share good news with colleagues/management
www.p2pu.org/he/groups/open-glam
148. The investment gap
• There is a critical lack of investment in content generation, staff capacity,
infrastructure, enrichment, delivery platforms, marketing and promotion and
organisational development to support income generation
• An increasing number of museums are adopting an ‘open by default’ strategy
because they lack the capacity effectively to monetise the digital content
• Lack of cost-recovery results in declining reinvestment in further activity
• A lack of clear and coherent policy results in a culture of case-by-case decision-
making, inconsistency and a lack of clarity about the business case for
reinvestment
150. Learning to COPE
Developing practical steps to
ensure that your collections
and systems are fit-for-
purpose to support your
museum
151. ‘Create Once, Publish Everywhere’
• If collections and collections-based information are to play their part in
enhancing and extending the visitor experience, they need to be discoverable
and usable outside the museum and its website
• ‘COPE’ is the Collections Trust’s strategy for developing collections
information and collections-related content that supports:
• Collections care
• Collections discovery & re-use
• Learning and intepretation
• Visitor engagement
152. COPE in practice, from this...
COLLECTIONS
DOCUMENTATION
DIGITAL ASSET
MANAGEMENT
INFORMATION /
RECORDS
SYSTEMS OF RECORD
SYSTEMS OF
ENGAGEMENT
USER CHANNELS &
PLATFORMSBYOD
Museum
website
Gallery
interactives
Social
media
Aggregators
156. Wrap up & conclusions
• Great collections management is at the heart of every successful museum
• You can help your museum be more resilient and adapt to the current and
future needs and expectations of visitors
• Collections management can help make your museum more sustainable,
both by finding opportunities to reduce costs and opening up primary
income and secondary revenue through audience engagement
• We need to provide evidence of the value and impact of collections
management to secure reinvestment
157. Keep in touch
• We offer several ways of keeping in touch with our work and with each
other
– Collections Management LinkedIn community (8,200 members)
– Fortnightly email newsletter
– www.twitter.com/collectiontrust
– www.facebook.com/collectionstrust
– www.slideshare.net/collectionstrust