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TWITTER’S NEXT GENERATION USER EXPERIENCE:
            DEPLOYING GEOSPATIAL METAPHORS




Joseph Mathew
@CodyCostaRica
March 25, 2012
TWITTER’S NEXT GENERATION USER EXPERIENCE: INTRODUCTION

  Introduction
    o While Twitter continues to skyrocket in popularity, the service is
       running into a major problem due to the sheer number of people each
       user is following

  Section I
    o What follows are some mock-ups outlining a user flow deploying a
      metaphor based on Geospatial navigational interface

  Section II
    o Lastly, a few monetization ideas based on this interface are included at
      the end
SECTION I: THE GEOSPATIAL USER FLOW
Following - Manage Conversations
Conversation Management Interface: The Geospatial Experience
Step 1: User Swipes To A Location
Step 2: User Picks A Specific City
Step 3: User Picks A Region Within The City



                                       Movies



              Fashion


                                       Television




              Celebrity
               Causes                 Celeb Fitness/Diet




                Gossip    LA Sports                 Music
Step 4: User Picks A Neighborhood Within The Region



                                                Food


                Reality




                                Drama          Sitcom




           Entertainment News
Step 5: User Picks A House Within The Neighborhood
Step 6: The House Metaphor Experience - #kardashianwedding
Step 7: User Chooses A Conversation Within The Floor




                                 Kardashians
                  Celebrities
                                               Sponsored




                                                  Public
Step 8: User Checks Out The Conversation
SECTION II: MONETIZATION STRATEGIES
REVENUE STREAM: PAY TO JOIN THE EXCLUSIVE CONVERSATIONS

 Tiered Pricing Scheme:

    o   Cheapest Tier: Members
         • Listen in on the first party source of the #hashtag house grouped
           by topic
               (In the #kardashianwedding example, the Kardashians

                themselves)

    o   Medium Tier: Partners
         • Participate in the conversation, but only the other pay-to-listeners
           can see your tweets
         • Can only retweet other pay-to-listeners

    o   Top Tier: Platinum Partners
         • Participate in the conversation, and everyone, including the
           Kardashians, can see your tweets
         • Ability to retweet comments from anyone in the conversation,
           including the Kardashians
INDUSTRY TARGETS: WHERE DO PEOPLE PAY THE MOST?

 Financial Industry
   o Well known Analysts for an industry would have their own rooms

   o Top flight investment bankers could purchase, from Twitter, “Managing
     Director Rooms” where other public investors could pay to listen
 Management Consulting
   o Partners at consulting firms could set up their own rooms

   o The most interesting rooms for these type of groups would be cross-
     firm rooms containing top Partners from across firms
 Political
   o Permanent rooms should be set up for political debate

   o Significant fees could be charged to participate in the rooms that
     included solely major party contenders
 Sports
   o Sports experts and should have rooms

   o First parties [teams, coaches, trainers, athletes] should also have
     multiple rooms as well (…)

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Cody Costa Rica Consulting - Twitter NextGen UX

  • 1. TWITTER’S NEXT GENERATION USER EXPERIENCE: DEPLOYING GEOSPATIAL METAPHORS Joseph Mathew @CodyCostaRica March 25, 2012
  • 2. TWITTER’S NEXT GENERATION USER EXPERIENCE: INTRODUCTION  Introduction o While Twitter continues to skyrocket in popularity, the service is running into a major problem due to the sheer number of people each user is following  Section I o What follows are some mock-ups outlining a user flow deploying a metaphor based on Geospatial navigational interface  Section II o Lastly, a few monetization ideas based on this interface are included at the end
  • 3. SECTION I: THE GEOSPATIAL USER FLOW
  • 4. Following - Manage Conversations
  • 5. Conversation Management Interface: The Geospatial Experience
  • 6. Step 1: User Swipes To A Location
  • 7. Step 2: User Picks A Specific City
  • 8. Step 3: User Picks A Region Within The City Movies Fashion Television Celebrity Causes Celeb Fitness/Diet Gossip LA Sports Music
  • 9. Step 4: User Picks A Neighborhood Within The Region Food Reality Drama Sitcom Entertainment News
  • 10. Step 5: User Picks A House Within The Neighborhood
  • 11. Step 6: The House Metaphor Experience - #kardashianwedding
  • 12. Step 7: User Chooses A Conversation Within The Floor Kardashians Celebrities Sponsored Public
  • 13. Step 8: User Checks Out The Conversation
  • 15. REVENUE STREAM: PAY TO JOIN THE EXCLUSIVE CONVERSATIONS  Tiered Pricing Scheme: o Cheapest Tier: Members • Listen in on the first party source of the #hashtag house grouped by topic  (In the #kardashianwedding example, the Kardashians themselves) o Medium Tier: Partners • Participate in the conversation, but only the other pay-to-listeners can see your tweets • Can only retweet other pay-to-listeners o Top Tier: Platinum Partners • Participate in the conversation, and everyone, including the Kardashians, can see your tweets • Ability to retweet comments from anyone in the conversation, including the Kardashians
  • 16. INDUSTRY TARGETS: WHERE DO PEOPLE PAY THE MOST?  Financial Industry o Well known Analysts for an industry would have their own rooms o Top flight investment bankers could purchase, from Twitter, “Managing Director Rooms” where other public investors could pay to listen  Management Consulting o Partners at consulting firms could set up their own rooms o The most interesting rooms for these type of groups would be cross- firm rooms containing top Partners from across firms  Political o Permanent rooms should be set up for political debate o Significant fees could be charged to participate in the rooms that included solely major party contenders  Sports o Sports experts and should have rooms o First parties [teams, coaches, trainers, athletes] should also have multiple rooms as well (…)