50% of residential customers in Detroit's water and sewerage department have overdue balances, prompting support initiatives like the Detroit Water Project, which has raised over $575,000 from more than 8,200 donors. The project aims to alleviate the hardships faced by families struggling to pay their water bills, as expressed by participants who share their gratitude and stress about water access. Additionally, there is interest in replicating this model in other communities facing similar water access issues.