Lauren led the testing team for an ERP implementation at the City of Charlotte. She developed testing strategies, plans, and cases that aligned with business processes and requirements, leading to successful implementation. Lauren demonstrated an ability to communicate and coordinate at multiple levels, enabling her team to be effective. Lauren is a knowledgeable testing manager who is easy to work with and brings a pleasant atmosphere. She sets reasonable expectations and provides adequate direction and time for stakeholders to succeed. Her software and ERP knowledge allow her to ask good questions and offer valuable opinions. Large projects are stressful but Lauren knows how to make work fun while meeting deadlines. Her planning and directing of resources makes her an efficient testing manager.