1. Analytics was the top digital trend in 2011 as it allows companies to measure website data and visitor behavior to improve marketing strategies. Case study of Diageo generating over £12 million in additional revenue using analytics insights. 2. User experience was also important as websites must be usable across different devices. Case study of Standard Life driving 70% of business online within 3/4 of a year by rigorous user testing. 3. Conversion rate optimization allows increasing sales without increasing budgets by optimizing websites based on industry benchmarks. Case study of Sunshine.co.uk doubling conversion rates and increasing revenue by £14 million in 6 months.