Peshwa Acharya discusses Think as Consumer's unique "Plug & Play CMO" initiative which provides senior marketing leadership resources and expertise to help small and mid-sized companies. He believes the role of the CMO is evolving into a Chief Growth Officer responsible for marketing, sales, and strategy. Think as Consumer also offers certification programs and has helped various startups address common problems around building the right team, customer outreach, and fundraising. While localization is important for some products, marketing communications should be localized for all. Differences in marketing strategies between metro and tier 2/3 cities include issues of reach, language, and a need for localized activations in smaller cities. Digital and e-commerce have seen significant momentum.
Relationship Marketing: Where Personal Selling Fits - Chapter 2 of Fundamentals of Selling by Charles M. Futrell. Presented to the students of Tolani Institute of Adipur as a part of their Sales Management Course
Relationship Marketing: Where Personal Selling Fits - Chapter 2 of Fundamentals of Selling by Charles M. Futrell. Presented to the students of Tolani Institute of Adipur as a part of their Sales Management Course
The year’s biggest event for B2B services marketers is the ITSMA annual conference, which last year’s featured dozens of speakers, workshops, and smaller events and one-to-one consultations. Presenting were experts and pratitioners from ITSMA, Cisco, CSC, EMC, Dell, IBM, Avaya, Thomson Reuters, McKinsey, Harvard, KPMG, Deloitte, and Oracle.
The breadth of topics covered by speakers demonstrates that marketing’s responsibilities keep expanding. The number of new tools and technologies is also growing fast, which heightens the importance for marketers of planning well, measuring results, and staying connected to internal and external stakeholders. And for all the focus on marketing technology, data analytics, and digital engagement, the biggest takeaway from the conference may be that old-fashioned person-to-person interaction—with customers, internal stakeholders, and marketing peers—is essential for both professional improvement and personal well-being.
CHAPTER 1: MARKETING PRINCIPLES AND STRATEGIES
Lesson 1: Marketing and its Traditional Approaches
Lesson 2: Goals of Marketing
Lesson 3: Contemporary Approaches to Marketing
Credits: Principles of Marketing of Dr. Serrano- K-12
www.solvay.edu/am-creativity
This is the latest presentation used during the information session about Solvay Brussels School Advanced Master in Creativity & Marketing.
The Advanced Master in Creativity & Marketing presents, discusses and teaches new marketing alternatives to the classic demand-based approaches. It is a truly unique approach to marketing that focuses on the marketing of the future rather than taking the historical approach of other programmes.
Solvay Brussels School Advanced Masters have been developed to create a breed of 'out-thinkers'.
The Advanced Masters confer postgraduate university certificates in focused areas for Master students with no or limited professional experience (normally maximum 3 years).
Advanced Masters are designed as full-time programmes for one academic year, and represent 60 ECTS each.
www.trinityp3.com
Earlier this year I was invited to guest lecture at the EMBA course at the Sydney Business Sydney Business School, University of Wollongong. The topic title was marketing today and I was interested to know how this group of business executives and tomorrow’s leaders defined marketing.
As Chair of the Australian Marketing Institute, I was surprised at the range of definitions often raised in discussions with members of the institute and the diversity of opinions even on the board.
A Google search of definitions of marketing lead me to this collection of definitions by Heidi Cohen, http://heidicohen.com/marketing-definition/ that are quite comprehensive and I picked through these to identify particular themes on marketing definitions that I used as stimulus for the participants in the EMBA course.
Please don’t get me wrong, I am not suggesting any of these are wrong, I am more interested in the diversity of views on what is the definition of marketing and one that as a profession we are able to rally around if there is any chance to have marketing recognised as a profession in the same way that we recognise lawyers, architects, doctors, accountants and the like.
Perhaps agreement on defining the profession of marketing will be a step in the right direction to answer Mark Ritson’s recent question “Shouldn't an expert in marketing be trained in marketing?”
Here are some of the definitions collated by Heidi Cohen for your consideration. But more importantly I would like to hear your definition by leaving a comment at the bottom. Mine is here too. Right at the end.
The year’s biggest event for B2B services marketers is the ITSMA annual conference, which last year’s featured dozens of speakers, workshops, and smaller events and one-to-one consultations. Presenting were experts and pratitioners from ITSMA, Cisco, CSC, EMC, Dell, IBM, Avaya, Thomson Reuters, McKinsey, Harvard, KPMG, Deloitte, and Oracle.
The breadth of topics covered by speakers demonstrates that marketing’s responsibilities keep expanding. The number of new tools and technologies is also growing fast, which heightens the importance for marketers of planning well, measuring results, and staying connected to internal and external stakeholders. And for all the focus on marketing technology, data analytics, and digital engagement, the biggest takeaway from the conference may be that old-fashioned person-to-person interaction—with customers, internal stakeholders, and marketing peers—is essential for both professional improvement and personal well-being.
CHAPTER 1: MARKETING PRINCIPLES AND STRATEGIES
Lesson 1: Marketing and its Traditional Approaches
Lesson 2: Goals of Marketing
Lesson 3: Contemporary Approaches to Marketing
Credits: Principles of Marketing of Dr. Serrano- K-12
www.solvay.edu/am-creativity
This is the latest presentation used during the information session about Solvay Brussels School Advanced Master in Creativity & Marketing.
The Advanced Master in Creativity & Marketing presents, discusses and teaches new marketing alternatives to the classic demand-based approaches. It is a truly unique approach to marketing that focuses on the marketing of the future rather than taking the historical approach of other programmes.
Solvay Brussels School Advanced Masters have been developed to create a breed of 'out-thinkers'.
The Advanced Masters confer postgraduate university certificates in focused areas for Master students with no or limited professional experience (normally maximum 3 years).
Advanced Masters are designed as full-time programmes for one academic year, and represent 60 ECTS each.
www.trinityp3.com
Earlier this year I was invited to guest lecture at the EMBA course at the Sydney Business Sydney Business School, University of Wollongong. The topic title was marketing today and I was interested to know how this group of business executives and tomorrow’s leaders defined marketing.
As Chair of the Australian Marketing Institute, I was surprised at the range of definitions often raised in discussions with members of the institute and the diversity of opinions even on the board.
A Google search of definitions of marketing lead me to this collection of definitions by Heidi Cohen, http://heidicohen.com/marketing-definition/ that are quite comprehensive and I picked through these to identify particular themes on marketing definitions that I used as stimulus for the participants in the EMBA course.
Please don’t get me wrong, I am not suggesting any of these are wrong, I am more interested in the diversity of views on what is the definition of marketing and one that as a profession we are able to rally around if there is any chance to have marketing recognised as a profession in the same way that we recognise lawyers, architects, doctors, accountants and the like.
Perhaps agreement on defining the profession of marketing will be a step in the right direction to answer Mark Ritson’s recent question “Shouldn't an expert in marketing be trained in marketing?”
Here are some of the definitions collated by Heidi Cohen for your consideration. But more importantly I would like to hear your definition by leaving a comment at the bottom. Mine is here too. Right at the end.
A forecast of what's shaping the digital era with insight from marketing executives. Interested in learning more? Check out our website at www.Mondo.com.
360 Degree Marketing: How to benefit from online and offline marketing commun...Browne & Mohan
With advent of online and mobile platforms, marketing managers now have both offline and online marketing assets to increase their brand reach and customer engagement. However, many companies do not plan and execute a marketing strategy that meshes assets available on different media. Moreover, companies do not use an extensive embellished strategy to keep in continuous touch with customers. In this white paper, Browne & Mohan consultants show how to integrate offline and online marketing assets systematically and build a strong extensive content strategy to develop from low cost low information intensive assets to costly high information intensive assets.
iVIaster ClassHow do you w o r k lmith the CEO or CiVIOt.docxpriestmanmable
iVIaster Class
How do you w o r k lmith the CEO or CiVIO
t o identify which metrics matter most?
PANEL
Chad Latz
President, global digital and
social media practice, Cohn & Wolfe
chad.lat2®cohnwolfe.com
Bill Ogle
CMO, Motorola Mobility
[email protected]
Adam Schoenfeld
CEO and cofounder. Simply Measured
[email protected]
Dan Scott
CMO, Scott Kay
[email protected]
Eve Stevens
VP, measurement, Waggener Edstrom Worldwide
[email protected]
Identifying metrics that matter most
requires asking the obvious questions first.
What are the biggest issues facing the
business? What are the most pressing prior-
ities and objectives? Is the main focus repu-
tation, financial, or a combination of the
two? From there, you have a barometer to
help set key performance indicators (KPIs)
and outcomes.
Knowledgeable executives and marketers
are not mired in the confusion between
monitoring and true measurement, which
is actually focused on a quantifiable result.
Unfortunately, the conversation around
measurement is often tool-centric and
not outcome-oriented. The value is in the
analysis and having a business-aligned
measurement strategy in the first place.
We are often asked to create an integrated
measurement strategy for clients that evalu-
ates the relationship and output of earned,
owned, and paid media to drive action and
intent. While fan acquisition is part of
the strategy, it typically isn't the result the
C M O is looking for. Executives want
measurement outcomes that can impress
the audiences that matter most to them,
whether it is the board of directors or
the investor community.
Digital and social media help us evolve
our approach to measurement with tools
and the ability to accumulate and track vast
amounts of data. Social media has allowed
us to introduce new KPIs into the vernacu-
lar, but statistics such as number of likes or
followers are meaningless if they can't be
tracked through to an outcome.
"NUMBER OF LIKES
OR FOLLOWERS
ARE MEANINGLESS
IF THEY C A N T BE
TRACKED THROUGH
TO AN OUTCOME"
- Chad Latz
Paid media has long been held to a standard
that demonstrates conversions. As a result,
I haven't met a CMO who is content to let
their PR or social media agency off the hook
with a measurement strategy simply based on
reach and impressions. Instead, they demand
more value and a measurement approach that
highlights and presents business outcomes.
By establishing business-driven KPIs,
defining process inputs and a baseline, you
have the foundation for an approach that
measures and optimizes your program while
quantifying impact and ROI.
Chad Latz, president, global digital and
social media practice, Cohn & Wolfe
For most companies, the overarching
goal - whether through marketing, sales, or
product development - is to find a direct
link between brand engagement and financial
performance. Yet, despite all the measure-
ment tools at our disposal, identifying
metrics that accurately reflect this relation-
ship is often a challenge for ...
Electronics social marketing_digital strategyMarcel Baron
Two-thirds of electronics companies either have a
limited strategy, or no strategy at all, for integrating
digital in their businesses – despite the fact that the
number of social network users around the world is
now rapidly approaching the two billion mark.1
To make the most of the digital opportunity,
marketing organisations urgently need to embrace
new approaches, new processes, new skills, new
technologies and agile organisation structures.
Is your business ready to engage?
Ahead of the marcus evans CMO Summit 2022, read here an interview with Joanne Woo discussing why companies need to transition to movement marketing, and how they can activate their brand’s purpose.
Think As consumer is a Boutique growth , strategy , business consulting organization , which adds value to start ups , large cos , through its unique result oriented model ..
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Short video marketing has sweeped the nation and is the fastest way to build an online brand on social media in 2024. In this session you will learn:- What is short video marketing- Which platforms work best for your business- Content strategies that are on brand for your business- How to sell organically without paying for ads.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Search Engine Marketing - Competitor and Keyword researchETMARK ACADEMY
Over 2 Trillion searches are made per day in Google search, which means there are more than 2 Trillion visits happening across the websites of the world wide web.
People search various questions, phrases or words. But some words and phrases are searched
more often than others.
For example, the words, ‘running shoes’ are searched more often than ‘best road running
shoes for men’
These words or phrases which people use to search on Google are called Keywords.
Some keywords are searched more often than others. Number of times a keyword is searched
for in a month is called keyword volume.
Some keywords have more relevant results than others. For the phrase “running shoes” we
get more than 80M relevant results, whereas for “best road running shoes for men” we get
only 8.
The former keyword ‘running shoes’ has way more competition from popular websites to
new and small blogs, whereas the latter keyword doesn’t have that much competition. This
search competition for a keyword is called search difficulty of a keyword or keyword
difficulty.
In other words, if the keyword difficulty is ‘low’ or ‘easy’, there won’t be any competition
and if you target such keywords on your site, you can easily rank on the front page of Google.
Some keywords are searched for, just to know or to learn some information about something,
that’s their search intention. For example, “What shoe size should I choose?” or “How to pick
the right shoe size?”
These keywords which are searched just to know about stuff are called informational
keywords. Typically people who are searching this type of keywords are top of a Conversion
funnel.
Conversion funnel is the journey that search visitors go through on their way to an email
subscription or a premium subscription to the services you offer or a purchase of products
you sell or recommend using your referral link.
For some buyers, research is the most important part when they have to buy a product.
Depending on that, their journey either widens or narrows down. These types of buyers are
Researchers and they spend more time with informational keywords.
Conversion is the action you want from your search visitors. Number of conversions that you
get for every 100 search visitors is called Conversion rate.
People who are at different stages of a conversion funnel use different types of keywords.
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
Digital Money Maker Club – von Gunnar Kessler digital.focsh890
Title One is a comprehensive examination of the impact of digital technologies on
modern society. In a world where technology continues to advance rapidly, this article delves into the nuances and complexities of the digital age, exploring Its implications across various sectors and aspects of life.
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
1. CMO
Customer Click October 201422
M
arketing has evolved over
the years, modern marketing
is much more database and
analytics oriented. Previously, 25 years
ago, real time and transactional data was
not available. Even SAP/ERP was not
there for sales data; and marketing needs
to be 24x7x365.
“There is a clear movement from
only traditional media to digital media.
Especially for the younger generation,
consumption of media is mostly digital.
Marketing is becoming much more 360
degree including digital, activations,
TV, press, outdoor, etc. People are also
looking at the design of the products they
are buying, a combination of product
marketing and brand marketing,”
says Peshwa Acharya, CEO, Think
as Consumer, a strategic business &
marketing firm. “Marketing has to
also enhance reach, with emphasis on
distribution.”
The company is known to provide
innovative strategies and also executing
outsourced Chief Marketing Officer
(CMO) and outsourced Marketing Team
Service among various start-ups.
Plug & Play CMO
The aim of Plug & Play CMO is two-fold,
first to provide the ability to get senior
marketing leadership resources available
to small and mid-sized companies and
start-ups. Therefore, helping them make
the right decisions and build the right
marketing team. Secondly saving time,
it is often seen that it takes a lot of time
get senior leadership and take strategic
decisions.
“In the modern world, time is the
essence to business and marketing. Hence
Plug & Play CMO helps the go-to market,
strategy and the ability of products and
services to go to the next level,” adds
Peshwa.
He explained how the concept works:
“The moment clients have a requirement
for a senior leadership in marketing,
whether in terms of people, resources
or strategy, we reach out to them and
offer the services of Think As Consumer.
Think As Consumer is a firm which has a
11 very senior CXO level people in sales,
marketing and distribution across various
domain expertise of FMCG, telecom,
retail, technology, B2B products like steel,
etc. They are also widely spread across all
the metros of India and a couple of cities
across the world. In this way we can cater
our clients everywhere. Depending on the
requirement, one or more of these senior
resources are allocated to the client as the
Plug & Play CMO or CSO, and they help
the company to go to the next level.”
From CMO to CGO
According to Peshwa, the CMOs role is
quite important and much beyond that.
“A CMO is actually evolving into what we
define as Chief Growth Officer or CGO.
This is a combination of marketing, sales
accountability and strategy. Primarily
the CMO played the role to balance
the business and look after the creative
functions of the company, which means
the ability to balance out the business
requirement with how efficiently you can
push the creativity, as well as the ability to
get more customers for the company. Now
many companies, especially consumer
focused companies define business as
marketing, so the CMO becomes a key
person,” he adds.
The CMO is also important for setting
the overall tone of marketing in the
company, as well as the marketing culture.
Hence,makingtheCMOaverykeyplayerin
themanagementteam,aswellastheoverall
structure of the company more often.
Though there are various firms that
Peshwa Acharya, CEO, Think as Consumer, discusses an unique
initiative to help start-ups and SMEs, changing role of a Chief
Marketing Officer and more in an interaction with Nishi Rath:
Peshwa Acharya believes
that a CMO is evolving into
what can be defined as a
Chief Growth Officer, which is
a combination of marketing,
sales accountability and
strategy
Redifining the rulebook in
the digital age
2. 23Customer Click October 2014
offer marketing consultancy, according
to Peshwa the concept of Plug & Play
CMO and fractional CMO is taking a
clear KPI and accountability of some of
the company parameters. “This is quite
unique to our company and we are the
only company and firm who offers this
kind of solution,” adds Peshwa.
The company also offers certification
programs under the name, Minerva
Business Knowledge Series. “The Minerva
Business Knowledge Series is a set of
certification programs that have been
conceptualized to provide high level
skill development and training for the
professionals and practitioners. The
programs are conducted by some of India’s
bestexpertsinvariousfunctionalskillssuch
as brand management, trade marketing /
channel marketing, digital marketing and
retail management,” he says.
According to the company the
programs have been designed with the
help of experts who have identified the
most pressing challenges and drivers that
affect today’s professionals.
“Our approach is one of immersion
and practitioner’s, rather than just a one
way monologue. The participants come
prepared with their practical problems
and issues which are solved by experts
through special counselling sessions,”
adds Peshwa.
Problems faced by start-
ups or SMEs
Typically, the 3 biggest problems faced
by any SME or a start-up are: how to
get the right team and people together,
how to reach out to its customers with its
products and services and how to raise the
right capital and financing for running
the company.
The company has worked with various
start-ups which include AppsDaily:
Mobile apps sold through retail outlets,
Aasaan Pay: Mobile payment solutions,
Mera Doctor: New way of distributing
medical services, and the much
talked about Housing.com: Real estate
search portal.
Localization in marketing
For certain products, localization is
extremely important, especially for food,
retail products and consumer products.
For certain products like technology,
one need not do localization. However,
the marketing communication must be
localized. Without that, marketers are
unable to reach out to all the people.
Speaking about the difference in
marketingstrategiesinmetrosandtier2/3
cities, Peshwa says: “The first and major
difference is the reach issue. All media still
does not reach every tier 2/tier 3 cities, so
marketers need to select the right media.
Language is also an issue in smaller areas.
In tier 2/tier 3 cities, marketers need to
focus on the local language of that place.
Also, marketers need to look at other
media of reaching to people beyond the
television in smaller cities.”
In terms of marketing, localized
activations are very important for tier 2/
3 cities.
Peshwa adds: “In fact, for many of
our clients, we are doing a lot of focused
business building for tier 2&3 and these
are the main difference we have seen in
bigger and smaller cities when it comes
to marketing.”
Marketing medium &
momentum
Talking about the medium that has
witnessed the maximum momentum
he adds: “Largely, the new media has
seen a lot of fillip, especially digital
and mobile. There has also been a lot
of activity around e-commerce and
industries like e-commerce, mobile apps,
retail, electronic retail, fashion, media,
entertainment, real estate, etc are flying
high on marketing activities.”
nishi@glocalinfomart.com
Typically what happens in any developed country like UK or USA
a. Marketing as a function is becoming very analytical and data based
b. Each of the sub-functions of marketing are very specialized: digital, social,
mobile marketing, SEO, SEM, SMO, offline marketing, press, TV, hoarding,
analytics, reporting, event management, live marketing, etc. The role of the
CMO is to orchestrate all these functions.
c. Because of specialization, a lot of activities are outsourced in USA and UK
d. There is a lot of measurement of marketing which happens
e. There is a convergence of marketing, sales, distribution and strategy function
f. Use of technology has increased drastically. Often it is said that the technology
budget of the CMO is higher than the CIO’s technology budget.