Cloud Messaging for Carriers and Enterprise
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The document discusses Cloud Messaging Center (CMC), a cloud-based web portal developed by TeleCommunication Systems, Inc. (TCS) that allows enterprises and municipalities to send and receive messages or data to mobile phones, pagers, vehicles and machines from tablets, computers or mobile devices. CMC offers benefits like scalability, cost efficiencies and secure messaging. It can be used by enterprises with mobile workforces, utilities, schools, first responders and others to send bulk messages quickly and securely. TCS is a leader in mobile messaging and cybersecurity and processes nearly 1 trillion text messages annually making it well suited to provide CMC services.
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- 2. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud 21 What we will be discussing today. What is CMC? Why do we need CMC? Why TCS for CMC? 1 2 3 2
- 3. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud 1 What is CMC? 1 3
- 4. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud Overview - Cloud Messaging Center » CMC is a cloud based web portal that allows enterprises and municipalities to send and receive messages or data. » It’s used to send large volumes of messages to mobile phones, pagers, vehicles, and machines from a tablet, computer, or mobile device. » Because it is in the Cloud, it provides OpEx efficiencies, while assuring scalability and extensibility. » Messages can be secured, even encrypted to meet industry standards. 4
- 5. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud Diagram - Cloud Messaging Center 5 With a push of a button, send bulk messages to a large group.
- 6. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud » Greater number of system protocol interfaces » Lower implementation costs » Comprehensive solution » Proven – TCS processes nearly 1 trillion text messages each year 6 Differentiators - Cloud Messaging Center
- 7. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud Features - Cloud Messaging Center » One-to-many communication Unlimited messages Nearly unlimited group sizes » CTIA short code support » Long code support » Inter-carrier support » SaaS solution » Supports multiple protocols SMPP- Secure messages with acknowledgments WCTP – Wireless devices SNPP – Paging from the internet HTTP – Networking protocol SMTP – email TAP – Alphanumeric paging XML – Data from website 7
- 8. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud Compliance – Cloud Messaging Center » FERPA for Education » FINRA for Financial » HIPAA for Medical » HITECH for Medical » HITRUST for Medical 8
- 9. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud 2 Why do we need CMC? 9
- 10. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud CMC offers a tremendous opportunity for revenue generation and differentiation with a low cost, easy-to-deploy solution. » Increase customer retention and assure you are the carrier of choice. » Expand enterprise customer offerings, increasing ARPU. » Support promotional messaging and advertising opportunities to enhance revenue generation. 10 Why do we need CMC?
- 11. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud ©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2 Who can benefit? » Enterprises with a Mobile Workforce » Utility Companies » Colleges and Universities » First Responders » Transportation » M2M » Telematics Cloud Messaging enables businesses to send messages to large groups of people QUICKLY and SECURELY… 11
- 12. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud Benefits – Cloud Messaging Center » Bi-directional messaging » Intuitive user interface » OpEx efficient » Device agnostic » 24/7/365 support » Easy integration flexible and customizable solutions for different use cases. » Manage, monitor and report. 12
- 13. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud ©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2 What can we do with CMC? » Control who receives which message, making sure the right message gets to the right person. » Real time messages to those in the right location can improve customer satisfaction. » One message capable of being sent to many devices at once, because time is money. Right Message Right Person Right Time Right Location Right Device 13
- 14. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud Why TCS? 3 14
- 15. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud 15 Why Choose TCS for CMC? Why TCS? It’s What We Do! » No. 1 provider of messaging in the U.S. (handling nearly 1 trillion text messages each year) and No. 3 in the world » Leader in support of DoD’s cyber warfare mission » Only TL 9000 certified NOC for non- carrier cellular and VoIP services » Leader of LBS infrastructures in the world, processing over 4 billion location transactions per month » Global market leader for precise LBS solutions (ABI Research, Dec 2013) » More than a decade of experience in navigation and telematics, with a complete turn-key solution including mapping and voice-guided navigation
- 16. ©2014, TeleCommunication Systems, Inc. (TCS) Secure Mobile Messaging Cloud 410-280-1004 rruth@telecomsys.com Cloud Messaging Center Rick Ruth Contact us to learn more!