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John Enoch (johnenoc@amazon.com
23 May 2017
Cloud and the Enterprise Risk Profile
Observations and best practices
Does direct control =
lower inherent risk?
What does AWS Cloud Deliver? Perspectives…
Make moneySave money
Mitigate risks
Cloud & Risk
Risk Attitude
vs.
Risk Perception
On-Premise vs. Cloud Differences in Cost & Risk
Unable to
Serve
Customers
Infrastructure
Cost $
Time
Large
Capital
Expenditure
Opportunity
Cost
Predicted
Demand
Traditional
Hardware
Actual
Demand
Automated
Virtualization
Quantifying:
• Cost Efficiency
• TCO
• Optimisation
• Trade-offs
• Risk
• Reward
Why cloud decisions impact risk profiles
?
Risk assessments determine business outcomes
“ It's a very sobering feeling
to be up in space and
realize that one's safety
factor was determined by
the lowest bidder on a
government contract.”
Alan Shepard,
Apollo 14 Astronaut
Objectives Setting & Value at Risk
Finance
• Capex ↓↓
• Opex ↓↓
• Opportunity cost ↓↓
• Risk premium ↓↓
• Revenues ↑↑
Productivity
Quality &
Risk
• Cycle Times ↓↓
• POC Delivery ↓↓
• Innovation ↑↑
• Speed to Market ↑↑
• Complexity ↓↓
• Defects ↓↓
• Outages ↓↓
• Support overhead ↓↓
• Compliance ↑↑
• User satisfaction ↑↑
• BI quality ↑↑
Cloud: Many Choices… Risk Impact, Likelihood?
Status Quo Limited change Transformation
Risk?
Cloud adoption and change
TCO Modeling
Staff Productivity
Business Benefit
Typical One-time activities that
increase cost for the migration
duration.
• Planning and Assessment
• Duplicate Environments
• Staff Training
• Migration Consulting
• 3rd Party Tooling
• Lease Penalties
Cost$
Time
Current
Operating
Cost
Target
Operating
Cost
Benefit Realization
• Infrastructure Savings
• Staff Productivity
• Business Value
5% 10% 30% 60% 80% 100%
Migration Cost Bubble
Benefit Realization Schedule
Case study outcomes
A reduced risk approach to change
Context
Cost & Benefit
Analysis
Consensus
(written)
Communication
Executive Oversight
Define vision
List Stakeholders
Assess Readiness
Define Objectives
List Alternatives
ERM Framework
Accountability
Knowledge gaps
Risks / Reward
Value Drivers
The Problem
Ownership
Success Factors
TCO
Risk Assessment
Value Comparison
Productivity
Market Entry
As-is Benchmarks
Business Plan
Risk Register
Project Case File
- REPEAT -
Performance metrics, outcomes, risks mitigated
OPERATIONALCOSTS
WORKFORCE
PRODUCTIVITY
COST AVOIDANCE
OPERATIONAL
RESILIENCE
BUSINESS AGILITY
98% reduction in
P1/P0’s
77% faster to
deliver business
applications
52% average TCO
savings
15 automated bots
developed
80% cloud first
adoption
15 cloud services
created
8 cloud migration
parties
Improved security
postureRapid
experimentation
Reduced technical
debt
14M YOY Savings
Improved
Performance
Streamlined M&A
Activity
DevOps in Practice
$20M
Investment
18
Months
Focus
300+Apps
Migrated
$21M YOY
Savings&
Shift to self-service
culture
35% reduction in compute
assets (792)
50 Apps decomissioned
Cloud and Risk Mitigation
Risk Impact - Cyber
• 18% of UK organisations don’t know how many cyber attacks they
suffered last year
• Nearly eight in 10 experienced down-time due to security incidents
• Average number of security incidents faced by UK companies
increased by 23% to 5,792
• Incidents now cost an average of £2.6million, up 53% from last year
• Current employees continue to be top insider risk but increasingly
business partners as well
Source: The Global State of Information Security® Survey 2017
Some challenges faced by GRC professionals
• Fragmentation
• Cyber-Security
• Data silos
• Compliance
• Org. Change
• Third Parties
Typical risk questions
1. What risks are we facing by placing data, applications and other
technology services in the Cloud?
2. What responsibilities would we retain, and which would be passed to the
Cloud provider?
3. What are the risks and mitigations over a period of transition?
4. Do we have the skills, experience and capabilities to manage the risks
associated with adoption of the Cloud?
5. How does the overall risk profile of the Cloud compare to our current on
premise data centers?
Similarities: Cloud & Technology Risks
Typical Cloud Technology Risks
Market Disruption
Changing Dependencies
Scope of Control
“Locked-in” vs “skilled-up”
Org. Transformation
Cyber-Security
Avoid?
Reduce?
Share?
Accept?
Thinking ahead…
Cloud & risk mitigation
What if?
ERM & Improving outcomes
• Need for a clearer risk framework for change via cloud
• More GRC involvement in decision support needed
• Due diligence is key to success
“By failing to prepare,
you are preparing to fail”
Benjamin
Franklin
johnenoc@amazon.com

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Cloud and the Enterprise Risk Profile

  • 1. John Enoch (johnenoc@amazon.com 23 May 2017 Cloud and the Enterprise Risk Profile Observations and best practices
  • 2. Does direct control = lower inherent risk?
  • 3. What does AWS Cloud Deliver? Perspectives… Make moneySave money Mitigate risks
  • 6. On-Premise vs. Cloud Differences in Cost & Risk Unable to Serve Customers Infrastructure Cost $ Time Large Capital Expenditure Opportunity Cost Predicted Demand Traditional Hardware Actual Demand Automated Virtualization Quantifying: • Cost Efficiency • TCO • Optimisation • Trade-offs • Risk • Reward
  • 7. Why cloud decisions impact risk profiles ?
  • 8. Risk assessments determine business outcomes “ It's a very sobering feeling to be up in space and realize that one's safety factor was determined by the lowest bidder on a government contract.” Alan Shepard, Apollo 14 Astronaut
  • 9. Objectives Setting & Value at Risk Finance • Capex ↓↓ • Opex ↓↓ • Opportunity cost ↓↓ • Risk premium ↓↓ • Revenues ↑↑ Productivity Quality & Risk • Cycle Times ↓↓ • POC Delivery ↓↓ • Innovation ↑↑ • Speed to Market ↑↑ • Complexity ↓↓ • Defects ↓↓ • Outages ↓↓ • Support overhead ↓↓ • Compliance ↑↑ • User satisfaction ↑↑ • BI quality ↑↑
  • 10. Cloud: Many Choices… Risk Impact, Likelihood? Status Quo Limited change Transformation Risk?
  • 11. Cloud adoption and change TCO Modeling Staff Productivity Business Benefit Typical One-time activities that increase cost for the migration duration. • Planning and Assessment • Duplicate Environments • Staff Training • Migration Consulting • 3rd Party Tooling • Lease Penalties Cost$ Time Current Operating Cost Target Operating Cost Benefit Realization • Infrastructure Savings • Staff Productivity • Business Value 5% 10% 30% 60% 80% 100% Migration Cost Bubble Benefit Realization Schedule
  • 13. A reduced risk approach to change Context Cost & Benefit Analysis Consensus (written) Communication Executive Oversight Define vision List Stakeholders Assess Readiness Define Objectives List Alternatives ERM Framework Accountability Knowledge gaps Risks / Reward Value Drivers The Problem Ownership Success Factors TCO Risk Assessment Value Comparison Productivity Market Entry As-is Benchmarks Business Plan Risk Register Project Case File - REPEAT -
  • 14. Performance metrics, outcomes, risks mitigated OPERATIONALCOSTS WORKFORCE PRODUCTIVITY COST AVOIDANCE OPERATIONAL RESILIENCE BUSINESS AGILITY 98% reduction in P1/P0’s 77% faster to deliver business applications 52% average TCO savings 15 automated bots developed 80% cloud first adoption 15 cloud services created 8 cloud migration parties Improved security postureRapid experimentation Reduced technical debt 14M YOY Savings Improved Performance Streamlined M&A Activity DevOps in Practice $20M Investment 18 Months Focus 300+Apps Migrated $21M YOY Savings& Shift to self-service culture 35% reduction in compute assets (792) 50 Apps decomissioned
  • 15. Cloud and Risk Mitigation
  • 16. Risk Impact - Cyber • 18% of UK organisations don’t know how many cyber attacks they suffered last year • Nearly eight in 10 experienced down-time due to security incidents • Average number of security incidents faced by UK companies increased by 23% to 5,792 • Incidents now cost an average of £2.6million, up 53% from last year • Current employees continue to be top insider risk but increasingly business partners as well Source: The Global State of Information Security® Survey 2017
  • 17. Some challenges faced by GRC professionals • Fragmentation • Cyber-Security • Data silos • Compliance • Org. Change • Third Parties
  • 18. Typical risk questions 1. What risks are we facing by placing data, applications and other technology services in the Cloud? 2. What responsibilities would we retain, and which would be passed to the Cloud provider? 3. What are the risks and mitigations over a period of transition? 4. Do we have the skills, experience and capabilities to manage the risks associated with adoption of the Cloud? 5. How does the overall risk profile of the Cloud compare to our current on premise data centers?
  • 19. Similarities: Cloud & Technology Risks Typical Cloud Technology Risks Market Disruption Changing Dependencies Scope of Control “Locked-in” vs “skilled-up” Org. Transformation Cyber-Security Avoid? Reduce? Share? Accept?
  • 21. Cloud & risk mitigation What if?
  • 22. ERM & Improving outcomes • Need for a clearer risk framework for change via cloud • More GRC involvement in decision support needed • Due diligence is key to success “By failing to prepare, you are preparing to fail” Benjamin Franklin