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MODULE-3
Brand Strategy & Planning
Prof. Anand Narasimha
2
Learning Objectives
1. Develop a ‘brand key’ (strategic blueprint)
2. Set ‘brand growth objectives’
3. Diagnose the ‘brand marketing funnel’
4. Understand how to ‘refresh & reposition’ brands
5. Make a ‘brand plan’
6. Assess ‘brand health'
7. Understand how to transform brands into
‘Lovemarks’
3
SPINZ Brand Strategy Guide
4
B2B vs. B2C Branding
https://www.score.org/resource/what%E2%80%
99s-difference-between-b2b-and-b2c-branding
5
Structure of Brand Strategy Project
1. Product Concept- Paint Point & Solution-
Benefit Ladder
2. Portrait of Target Consumer and Key Insight
3. Brand Purpose- Enemy-Stand-Mantra
4. Brand Anatomy- Human Body Analogy
5. Brand Name, Logo and Tagline
6. Brand Sensorials- Sight, Sound, Smell,
Touch and Taste
7. Brand Architecture & Portfolio
8. Brand Launch Ad Film- Video
Team Exhibit on Brand Strategy (30 marks)
Create a new and unique product/service idea.
Design a ‘Brand Strategy Blueprint’ for it
in the form of an exhibit
6
The 4 Pillars of Brand Strategy
Differentiation
Focus
Consistency
Integration
6
7
Unilever Brand Key
8
9
Women
Empowerment
Legacy of skin friendly, moisturising bar
- enhances my self-esteem
10
DOVE
‘Reason’
Marketing
‘Emotion’
Marketing
Value Proposition Differentiation
Attention Attraction
Mindspace Lifespace
Intrusive Invitational
Share-of-Wallet Share-of-Heart
40% of Spend 60% of Spend
12
Brand Growth Objectives & Strategies
13
Brand Growth Objectives – Source of Business
Get New Users
Get New Users
• Convert non-users of
the category/
Expand into new
markets
• Switch competition
users
Retain Existing
Users
Retain Existing
Users
• Strengthen
relationship
• Build loyalty and
advocacy
Get Existing
Users to Use
More
Get Existing
Users to Use
More
• Increase usage
frequency
• Increase usage
quantity
• Create new usage
occasions
• Cross-sell/Up-sell
14
Category Growth Objective
Retain Existing
Users (default
objective)
Lo Penetration;
Lo Loyalty
Get new users + Switch
competition users
Lo Penetration;
Hi Loyalty
Get new users
Hi Penetration;
Lo Loyalty
Increase usage + Switch
competition users
Hi Penetration;
Hi Loyalty
Increase usage
Brand Growth Objectives – Source of Business
15
Pre-Read 1. SPINZ Brand Guide (PDF)
Learning
Outcome
1. Develop a Brand Strategy Blueprint
2. Set brand growth objectives
Class Points 1. 4 pillars of Brand Strategy
2. Brief on IA-2- Brand Strategy Blueprint exhibit
3. Unilever Brand Key; Dove (video case)
4. Brand Growth Objectives
Application
Exercise
1. Develop a ‘Brand Key’
2. Set ‘Brand Growth Objectives’
16
Brand Marketing Funnel & Diagnostics
17
Targeted Market
Brand Salience
Brand Preference
Purchase
Repeat
Purchase
Conversion Ratios
Total Universe
TOM @ the time of
Purchase
Preference share
Market Share
Brand Marketing Funnel
Loyalty
Targeted Market
Brand Salience
Brand Preference
Purchase
Repeat
Purchase
Problem: Low Visibility
Solution: Increase Advertising
& Promotion
Funnel Diagnostics- when Conversion Ratios are Low
Problem: Poor Positioning &
Weak Value-Proposition
Solution: Reposition Brand
Problem: Poor Availability &
In-Store Visibility
Solution: Increase
Distribution & POS
Problem: Product Issue
Solution: Re-engineer Product
20
TOURISM AUSTRALIA
21
Brand Repositioning & Refreshment
22
23
© 2004
Consumers are moving
ahead of brands
“The bottom line is that markets are
changing much faster than
marketing”
Chris Locke, The Cluetrain Manifesto
24
Brand Repositioning
Sometimes brands need to change their positioning when their existing
positioning is limiting their growth. This can happen for a variety of
reasons:
1. You need to increase brand relevance to the consumer.
2. Your brand has a diffused image.
3. You are broadening your brand to appeal to additional
consumer segments.
4. The primary benefit your brand owns has evolved from
a differentiating benefit to a hygiene factor.
5. Your business is significantly altering its strategic direction.
6. A new competitor with a superior value proposition enters
your industry.
7. The profile of your core consumers has changed over time
8. Your business has acquired a new proprietary advantage
9. Corporate culture renewal dictates a revision
10. The brand looks and feels dated and/or its technology has evolved.
25
Repositioning
Strategies
26
Repositioning
Strategies
Dabur Honey
Home Remedy
to Health Food
Lipton Tea
Elderly Ladies
to Young Women
Bata
Stylish new range
for the Youth
Head & Shoulders
Dandruff Plus Range
27
https://www.youtube.com/watch?v=E84RMFGXU80
28
Brand Refreshment Steps
29
Brand Refreshment
30
Pre-Read 1. ‘Refresh Your Brand in 5 Simple Steps’ (article)
Learning
Outcome
1. Diagnose the Brand Marketing funnel
2. Understand how to reposition and refresh brands
Class Points 1. Brand Marketing funnel & diagnostics; Tourism
Australia (video case)
2. Brand Repositioning & Refreshment: 5-Challenges,
Contexts. Strategies and 5-Step Process
31
Brand Plan
32
Brand Deep Dive Brand Plan
33
34
FABREZE
35
Brand Marketing Plan- Exercise
36
Pre-Read 1. Brand Deep Dive (PDF)
2. Brand Plan (PDF)
Learning
Outcome
1. How to conduct a Deep Dive analysis
2. How to make a Brand Plan
Class Points 1. Deep Dive Analysis
2. Brand Plan Format
3. Fabreeze (video case)
Application
Exercise
1. Write a Brand Plan
37
Brand Report Card
38
Brand Report Card
39
Brand Report Card
40
‘Brand Report Card’ Team Submission
(10 marks)
Based on the new-age brand allotted to your team,
develop and analyze the 'Brand Report Card' for it
41
Brand Asset Valuator (BAV)
42
43
44
https://www.bavgroup.com/about-bav
45
Pre-Read 1. Brand Report Card (article)
Learning
Outcome
1. Assess Brand Health
Class Points 1. Brand Report Card
2. Briefing on IA-3- Brand Report Card Analysis
3. Brand Asset Valuator (BAV)
4. Flipped class presentation- Brand Refreshment
Application
Exercise
1. Develop a Brand Report Card

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Class Slides_ Brand Strategy & Planning.pdf

  • 1. 1 MODULE-3 Brand Strategy & Planning Prof. Anand Narasimha
  • 2. 2 Learning Objectives 1. Develop a ‘brand key’ (strategic blueprint) 2. Set ‘brand growth objectives’ 3. Diagnose the ‘brand marketing funnel’ 4. Understand how to ‘refresh & reposition’ brands 5. Make a ‘brand plan’ 6. Assess ‘brand health' 7. Understand how to transform brands into ‘Lovemarks’
  • 4. 4 B2B vs. B2C Branding https://www.score.org/resource/what%E2%80% 99s-difference-between-b2b-and-b2c-branding
  • 5. 5 Structure of Brand Strategy Project 1. Product Concept- Paint Point & Solution- Benefit Ladder 2. Portrait of Target Consumer and Key Insight 3. Brand Purpose- Enemy-Stand-Mantra 4. Brand Anatomy- Human Body Analogy 5. Brand Name, Logo and Tagline 6. Brand Sensorials- Sight, Sound, Smell, Touch and Taste 7. Brand Architecture & Portfolio 8. Brand Launch Ad Film- Video Team Exhibit on Brand Strategy (30 marks) Create a new and unique product/service idea. Design a ‘Brand Strategy Blueprint’ for it in the form of an exhibit
  • 6. 6 The 4 Pillars of Brand Strategy Differentiation Focus Consistency Integration 6
  • 8. 8
  • 9. 9 Women Empowerment Legacy of skin friendly, moisturising bar - enhances my self-esteem
  • 11. ‘Reason’ Marketing ‘Emotion’ Marketing Value Proposition Differentiation Attention Attraction Mindspace Lifespace Intrusive Invitational Share-of-Wallet Share-of-Heart 40% of Spend 60% of Spend
  • 13. 13 Brand Growth Objectives – Source of Business Get New Users Get New Users • Convert non-users of the category/ Expand into new markets • Switch competition users Retain Existing Users Retain Existing Users • Strengthen relationship • Build loyalty and advocacy Get Existing Users to Use More Get Existing Users to Use More • Increase usage frequency • Increase usage quantity • Create new usage occasions • Cross-sell/Up-sell
  • 14. 14 Category Growth Objective Retain Existing Users (default objective) Lo Penetration; Lo Loyalty Get new users + Switch competition users Lo Penetration; Hi Loyalty Get new users Hi Penetration; Lo Loyalty Increase usage + Switch competition users Hi Penetration; Hi Loyalty Increase usage Brand Growth Objectives – Source of Business
  • 15. 15 Pre-Read 1. SPINZ Brand Guide (PDF) Learning Outcome 1. Develop a Brand Strategy Blueprint 2. Set brand growth objectives Class Points 1. 4 pillars of Brand Strategy 2. Brief on IA-2- Brand Strategy Blueprint exhibit 3. Unilever Brand Key; Dove (video case) 4. Brand Growth Objectives Application Exercise 1. Develop a ‘Brand Key’ 2. Set ‘Brand Growth Objectives’
  • 16. 16 Brand Marketing Funnel & Diagnostics
  • 17. 17
  • 18. Targeted Market Brand Salience Brand Preference Purchase Repeat Purchase Conversion Ratios Total Universe TOM @ the time of Purchase Preference share Market Share Brand Marketing Funnel Loyalty
  • 19. Targeted Market Brand Salience Brand Preference Purchase Repeat Purchase Problem: Low Visibility Solution: Increase Advertising & Promotion Funnel Diagnostics- when Conversion Ratios are Low Problem: Poor Positioning & Weak Value-Proposition Solution: Reposition Brand Problem: Poor Availability & In-Store Visibility Solution: Increase Distribution & POS Problem: Product Issue Solution: Re-engineer Product
  • 22. 22
  • 23. 23 © 2004 Consumers are moving ahead of brands “The bottom line is that markets are changing much faster than marketing” Chris Locke, The Cluetrain Manifesto
  • 24. 24 Brand Repositioning Sometimes brands need to change their positioning when their existing positioning is limiting their growth. This can happen for a variety of reasons: 1. You need to increase brand relevance to the consumer. 2. Your brand has a diffused image. 3. You are broadening your brand to appeal to additional consumer segments. 4. The primary benefit your brand owns has evolved from a differentiating benefit to a hygiene factor. 5. Your business is significantly altering its strategic direction. 6. A new competitor with a superior value proposition enters your industry. 7. The profile of your core consumers has changed over time 8. Your business has acquired a new proprietary advantage 9. Corporate culture renewal dictates a revision 10. The brand looks and feels dated and/or its technology has evolved.
  • 26. 26 Repositioning Strategies Dabur Honey Home Remedy to Health Food Lipton Tea Elderly Ladies to Young Women Bata Stylish new range for the Youth Head & Shoulders Dandruff Plus Range
  • 30. 30 Pre-Read 1. ‘Refresh Your Brand in 5 Simple Steps’ (article) Learning Outcome 1. Diagnose the Brand Marketing funnel 2. Understand how to reposition and refresh brands Class Points 1. Brand Marketing funnel & diagnostics; Tourism Australia (video case) 2. Brand Repositioning & Refreshment: 5-Challenges, Contexts. Strategies and 5-Step Process
  • 32. 32 Brand Deep Dive Brand Plan
  • 33. 33
  • 36. 36 Pre-Read 1. Brand Deep Dive (PDF) 2. Brand Plan (PDF) Learning Outcome 1. How to conduct a Deep Dive analysis 2. How to make a Brand Plan Class Points 1. Deep Dive Analysis 2. Brand Plan Format 3. Fabreeze (video case) Application Exercise 1. Write a Brand Plan
  • 40. 40 ‘Brand Report Card’ Team Submission (10 marks) Based on the new-age brand allotted to your team, develop and analyze the 'Brand Report Card' for it
  • 42. 42
  • 43. 43
  • 45. 45 Pre-Read 1. Brand Report Card (article) Learning Outcome 1. Assess Brand Health Class Points 1. Brand Report Card 2. Briefing on IA-3- Brand Report Card Analysis 3. Brand Asset Valuator (BAV) 4. Flipped class presentation- Brand Refreshment Application Exercise 1. Develop a Brand Report Card