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Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
6 Employee Testing
and Selection
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
1. Answer the question: Why is it
important to test and select
employees?
2. Explain what is meant by reliability
and validity.
3. List and briefly describe the basic
categories of selection tests, with
examples.
Learning Objectives
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
4. Explain how to use two work
simulations for selection.
5. Describe four ways to improve an
employer’s background checking
process.
Learning Objectives
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Answer the question:
Why is it important to
test and select
employees?
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Why Employee Selection Is
Important
• Performance
• Cost
• Legal obligations
• Person and
job/organization fit
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Review
• Person-job fit
• Matching the knowledge, skills, abilities,
and other competencies (KSACs)
• Employers Liability Act of 1969
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
List and briefly describe the
basic categories of selection
tests, with examples.
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
• Cognitive abilities
o Intelligence tests
o Specific cognitive abilities
• Motor & physical abilities
• Measuring personality
• Interest inventories
• Achievement tests
Types of Tests
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
• The “Big Five”
• Predicting
performance
• Caveats
What do personality tests measure?
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Explain how to use two
work simulations for
selection.
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Work Samples and Simulations
• Situational judgment tests
• Management assessment
centers
• Situational testing
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Typical simulated tasks in Management
Assessment Centers include:
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Comparison of Various Methods
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Work samples and simulations
• Computerized
multimedia assessment
• Miniature job training
and evaluation
• Realistic job previews
• Choosing a selection
method
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Describe four ways to improve
an employer’s background
checking process.
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Background Investigations
• Why perform checks?
• Effectiveness
• Legal dangers
o Defamation
o Privacy
• How to check
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Background Investigations
• Applicants’ social postings
• Pre-employment information
services
• The polygraph and honesty testing
o Paper-and-Pencil Honesty Tests
• Graphology
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Reading Task
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
• Choose a position with which you are
familiar, such as a counterperson at a
McDonald‘s restaurant, and describe how
you would create a selection process for it.
Exercise
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
• Honesty testing
• Graphology
• “Human lie
detectors”
• Physicals/drugs
• Immigration
• HRIS
Review
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Improving Performance at
The Hotel Paris
1. Provide a detailed example of a security
guard work sample test.
2. Provide a detailed example of two
personality test items you would suggest
they use, and why you would suggest using
them.
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
3. What other tests would you suggest to Lisa,
and why would you suggest them?
4. How would you suggest Lisa try to confirm
that it is indeed the testing and not some
other change that accounts for the improved
performance.
Improving Performance at
The Hotel Paris
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
Hotel Paris
Strategy
Chapter 6
Authors: Gary Dessler and Biju Varkkey
Human Resource Management, 16e
THE END

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Class 5.pdf

  • 1. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e 6 Employee Testing and Selection
  • 2. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e 1. Answer the question: Why is it important to test and select employees? 2. Explain what is meant by reliability and validity. 3. List and briefly describe the basic categories of selection tests, with examples. Learning Objectives
  • 3. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e 4. Explain how to use two work simulations for selection. 5. Describe four ways to improve an employer’s background checking process. Learning Objectives
  • 4. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Answer the question: Why is it important to test and select employees?
  • 5. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Why Employee Selection Is Important • Performance • Cost • Legal obligations • Person and job/organization fit
  • 6. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Review • Person-job fit • Matching the knowledge, skills, abilities, and other competencies (KSACs) • Employers Liability Act of 1969
  • 7. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e List and briefly describe the basic categories of selection tests, with examples.
  • 8. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e • Cognitive abilities o Intelligence tests o Specific cognitive abilities • Motor & physical abilities • Measuring personality • Interest inventories • Achievement tests Types of Tests
  • 9. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e • The “Big Five” • Predicting performance • Caveats What do personality tests measure?
  • 10. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Explain how to use two work simulations for selection.
  • 11. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Work Samples and Simulations • Situational judgment tests • Management assessment centers • Situational testing
  • 12. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Typical simulated tasks in Management Assessment Centers include:
  • 13. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Comparison of Various Methods
  • 14. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Work samples and simulations • Computerized multimedia assessment • Miniature job training and evaluation • Realistic job previews • Choosing a selection method
  • 15. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Describe four ways to improve an employer’s background checking process.
  • 16. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Background Investigations • Why perform checks? • Effectiveness • Legal dangers o Defamation o Privacy • How to check
  • 17. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Background Investigations • Applicants’ social postings • Pre-employment information services • The polygraph and honesty testing o Paper-and-Pencil Honesty Tests • Graphology
  • 18. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Reading Task
  • 19. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e • Choose a position with which you are familiar, such as a counterperson at a McDonald‘s restaurant, and describe how you would create a selection process for it. Exercise
  • 20. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e • Honesty testing • Graphology • “Human lie detectors” • Physicals/drugs • Immigration • HRIS Review
  • 21. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Improving Performance at The Hotel Paris 1. Provide a detailed example of a security guard work sample test. 2. Provide a detailed example of two personality test items you would suggest they use, and why you would suggest using them.
  • 22. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e 3. What other tests would you suggest to Lisa, and why would you suggest them? 4. How would you suggest Lisa try to confirm that it is indeed the testing and not some other change that accounts for the improved performance. Improving Performance at The Hotel Paris
  • 23. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e Hotel Paris Strategy Chapter 6
  • 24. Authors: Gary Dessler and Biju Varkkey Human Resource Management, 16e THE END