This document is a quiz on human resource management concepts from chapters 1 and 2. It contains multiple choice questions testing knowledge of topics like the role of line managers, approaches to HRM, effects of attrition, differences between hard and soft views of HRM, and features of a balance scorecard. The quiz has identification number 2125518690 and is timed for 12 minutes.

1. Quiz Test 1
Chapter 1,2
Time: 12 minutes
The respondent's email (shahida.rashid@northsouth.edu) was recorded on submission of this form.
Line managers are the individuals who create, manage, and maintain the people and
organizational processes that create whatever it is that the business sells. *
B. False
A. True
Which approach to HRM focuses on a balance of the need to both control employee efforts
while simultaneously seeking their cooperation? *
(b) Organizational performance perspective
(d) Radical view
(c) Employee centric approach
(a) Matching model
In the wake of Covid 19, companies around the world have increasingly been adopted which of
the following forms of overcoming employee shortage? *
B. Job sharing
A. Both B and E
D. New hiring
F. All of the above
E. Telecommuting
C. Outsourcing
Who is the first point of contact most employees will have about human resources policies or
procedures? *
c) HR managers
d) safety managers
b) staff managers
a) line managers
Which of the following is a likely effect of attrition? *
B. Employees usually accept attrition more than layoffs.
D. In case of attrition, the rate of job loss is zero
A. Attrition usually crates higher shortage of employees in the short run compared to long run.
C. In attrition, vacant positions are replaced immediately.
E. Both B and D

2. The key difference between hard and soft view of HRM is that the former approach focuses on
employee wellbeing. *
A. True
B. False
In organizational performance perspective, the guiding principle of HRM is: *
(d) All of the above
(a) Employees are first at foremost important
(b) Employees are similar to other factors of production
(c) Interests of the employee are less important
The present day HRM is characterized more by: *
(d) All of them
(c) Annual appraisal focused
(b) Team based approach
(a) Top down approach
ID:
2125518690
HRM ‘revolution’ with a transformation from administrative efficiency to the role of HRM as
a fully-fledged strategic business partner. *
True
False
Which of the following is a feature of balance scorecard? *
D. Both A and C
A. Results of the balance scorecard components determine if the organization is progressing toward its
strategic objectives.
C. Cycle time is one of the indicators of financial measures
B. It is a measure of financial performance.
E. All of the above