This document is a resume for Clare Zhang that summarizes her education and work experience. She has a double major in Actuarial Science and Operations Research from Simon Fraser University, and has passed three actuarial exams. Her relevant work experience includes positions at ICBC where she conducted actuarial and statistical analysis, and her current role as an insurance broker. She also has volunteer experience as a first aid attendant with St. John's Ambulance.

1. Tel: 778-837-3336
Email: clare_zhang@sfu.ca
15015 96A Ave., Surrey BC
V3R 8K5
HIGHLIGHTS
 Experience in application of actuarial and statistical analysis through working at ICBC
 Exceptional at multi-tasking, able to transition between projects and complete them
efficiently and accurately
 Excellent communication, customer service and interpersonal skills
EDUCATION
SOA Exams
 Exam 3L/MLC May 2012
 Exam 1/P March 2011
 Exam 2/FM Dec. 2010
Simon Fraser University – Double Major
Actuarial Science and Operations Research Major
2008-2013
Actuarial Science
 Life insurance, life annuities
 Amortization schedules, sinking funds
 Pension theory and applications
 Buhlmann credibility, Bayesian credibility
 Survival distributions
 Aggregate loss model
Statistics
 Linear regression models
 Discrete and continuous time Markov chains
 Bayes estimation, Fisher information
 Maximum likelihood, sufficient statistics
 Statistical blocking and factorial design
 Expectation-Maximization algorithm
Mathematics
 Transportation, assignment and game theory
 Linear and nonlinear programming
 Linear and continuous optimization
 Math models of industry and technology
 Differential and integral calculus
 Linear algebra
Business
 Financial and managerial accounting
 Financial analysis, compound interest
valuation and capital budgeting
 Fundamental principles of economics
 Knowledge of macroeconomic variables
 Management of current assets
Computer Science
 S-plus/R, SAS, SQL
 MAPLE, MATLAB
 Experienced with MS Office, especially Excel
 Programming in VBA
 Familiar with Unix and Linux systems
PROJECTS
Actuarial Science
 Worked in groups with classmates to derive formulas for pension plans
Statistics
 Worked individually to obtain datasets, used R and SAS to fit linear models, graphed and
explained the results to classmates
ClareZhang

2. WORKPLACE SKILLS
 Detail and goal oriented, perform well under pressure
 Outstanding team player, excellent communication skills
 Adapt to changes easily, exceptional capacity for learning
WORK EXPERIENCE
Insurance Broker June 2013-Present
Ken Rystead Insurance Vancouver, BC
 Process insurance transactions, explain coverages and provide support to clients
 Extremely knowledgeable about auto and habitational insurance
 Familiar with commercial and life insurance
Junior Actuarial Analyst May 2012-Aug. 2012
Corporate Actuarial, ICBC North Vancouver, BC
 Completed exhibits and write-ups for 2011 annual valuation documents
 Worked extensively using Excel and SAS
 Analyzed datasets using SAS and Excel for quarterly financial updates
 Projects included analysis of the costs of hit-and-run claims and the impact of weather
 Wrote, converted and edited SAS, SQL and S-plus codes
 Wrote Excel macros, worked with MS Access, utilized Crystal reports
 Generated monthly reports and graphs in different formats using SAS and Excel macros
 Projects included fraud analysis and vehicle type analysis
Cashier Aug. 2006-Aug. 2008
McDonalds Richmond, BC
VOLUNTEER EXPERIENCE
First Aid Attendant 2009-2012
St. John’s Ambulance Surrey, BC
 Participated in events for a total of more than 150 hours to provide emergency medical care
 Documented treatments, nature of illnesses, and personal information for St. John’s
Ambulance’s documentation purposes
 Communicated with patients, explained the nature of illnesses and treatments
AWARDS
 Sun Life Financial Open Mathematics Challenge 2006
 Thompson River University Chemistry Contest (Chemistry 12) – top in school 2007, 2008
 Richmond Association of School Administrators’ Scholarship 2008
 Chinese High School National Biology Competition-Third Place 2004
Actuary Student/Trainee (internship and contract) May 2011-Dec. 2011
Qualitative Analytics, ICBC North Vancouver, BC
ClareZhang