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www.england.nhs.uk
Challenges
and
opportunities
for health
Clare Duggan
Director for Commissioning Operations
NHS England – Cheshire & Merseyside
www.england.nhs.uk
The NHS in England
deals with over 1 million
patients every 36 hour
www.england.nhs.uk
• Population of over 1.5million
• 6 Health & Well Being Boards, Local Authorities
and Overview and Scrutiny Committees
• 7 CCGs
• 5 Acute Providers
• 5 Community/Mental Health Providers
• 5 Specialised Providers
• 14 Public Health Contracts
• 304 GP Contracts
• Circa 1100 GPs on Performers List
• 160 Optometry Contracts
• 431 Pharmacy Contracts
• 226 Dental Contracts
NHSE – Liverpool City Region at a glance …
www.england.nhs.uk
Challenges
www.england.nhs.uk
Challenges for the NHS
£22bn
challenge
Deliver for
today
5 year
forward
view
Better outcomes
Be more efficient
Health system for the outcomes we want
www.england.nhs.uk
Clinical outcomes challenge
Southport &
Formby CCG
South Sefton
CCG Liverpool CCG Knowsley CCG St Helens CCG Halton CCG Wirral CCG
Dementia
Needs
Improvement
Needs
Improvement Performing well Top Performing Top Performing
Needs
Improvement
Needs
Improvement
Diabetes
Needs
Improvement Performing well
Greatest need
for improvement
poor
particpation
Needs
Improvement Performing well
Needs
Improvement
Greatest need
for improvement
poor
particpation
Learning
Disabilities
Needs
Improvement
Needs
Improvement
Needs
Improvement
Needs
Improvement
Needs
Improvement
Needs
Improvement
Needs
Improvement
www.england.nhs.uk
Accident and Emergency ChallengeThis indicator identifies the percentage of all A&E attendances where the patient spends less than four hours in A&E
from arrival to transfer, admission or discharge. This is a measure against the national waiting time standard of 95%
Source: July 2016 published - monthly Unify A&E Attendances and Emergency Admissions collection
NHS Providers failing the standard in July 2016
Aintree University Hospital NHS Foundation Trust 86.0% Southport and Ormskirk Hospital NHS Trust 88.0%
Royal Liverpool and Broadgreen University Hospitals
NHS Trust 92.0%
St Helens and Knowsley Hospitals NHS Trust 85.6%
Warrington and Halton Hospitals NHS Foundation Trust
92.7%
Wirral University Teaching Hospital NHS Foundation Trust
88.5%
www.england.nhs.uk
• Outstanding
• Liverpool Heart & Chest Hospital NHS Foundation Trust
• Good
• Aintree University Hospitals NHS Foundation Trust
• Alder Hey Children’s NHS Foundation Trust
• Cheshire & Wirral Partnership NHS Foundation Trust
• Liverpool Women’s NHS Foundation Trust
• Mersey Care NHS Foundation Trust
• Royal Liverpool & Broadgreen University Hospitals NHS Trust
• St Helens & Knowsley Teaching Hospitals NHS Trust
• Wirral Community NHS Trust
• Requires Improvement
• Liverpool Community Health NHS Trust
• Southport & Ormskirk Hospital NHS Trust
• Wirral University Teaching Hospital NHS Trust
• 5 Boroughs Partnership NHS Foundation Trust
Quality challenge – Provider CQC ratings
www.england.nhs.uk
• Restore and maintain financial balance
• Finite and stretched NHS resources
• Drive improvements in Health & Care
• Implement the 5 year forward view
• Deliver core access and quality standards
Challenge to deliver
www.england.nhs.uk
Opportunities
www.england.nhs.uk
• Partnership behaviours become the norm
• Stronger collaboration
• Joint work with partners – especially Local Authorities
• Third Sector
• Right care, right place, optimal value
• New Care models
• Get the basics right
• Unwarranted variation in quality and costs
Opportunity
www.england.nhs.uk
• Pathology services and back office function
• Procurement, hospital Pharmacy, Estates, Facilities Transformation plans
• Improving rostering and job planning
• Reduce use of agency costs
• Increase clinical productivity
• Specialised Commissioning – high cost drugs and devices
• Clinically led Getting it Right Frist Time programme
Unwarranted variation in quality and costs
www.england.nhs.uk
• Effective Commissioning function in the NHS
• Setting local priorities and incentives
• Oversight of contracts
• Best value for the taxpayer
• Provision of a comprehensive local NHS with the available resources
• Commissioning at the appropriate footprint
• Build on locally-led initiatives
• Focus is to improve services
Commissioning opportunity
www.england.nhs.uk
1. Sustainability and Transformation plans
2. Finance
3. Primary Care
4. Urgent and Emergency Care
5. Referral to treatment times and elective care
6. Cancer
7. Mental health
8. People with learning disabilities
9. Improving quality in organisations
Nine Must Dos
www.england.nhs.uk
• Right Care
• Continuing Health Care
• New models of Care
• Urgent and Emergency Care
• Self Care and Prevention
• Getting it Right First Time (GIRFT)
• Carter productivity
National Transformation and Efficiency
programmes
www.england.nhs.uk
GP Forward View - Headlines
General
•Addresses pressures in GP practices
•Commitment to increasing proportion of investment going in to GP
services
•Sets out a number of measures to address immediate problems whilst
funding comes on stream, which also support transformation.
Workforce
• 5,000 extra doctors
• 3,000 new fully funded practice-based mental health therapists
• 1,000 new physician associates
• £6 million for practice manager development
• Extra 1,5000 co-funded practice clinical pharmacists
• £15 million for GP nurse development strategy
Investment
•£2.4 billion a year by 2020/2021 (14% real terms increase)
•A five year £500 million national sustainability and
transformation package to support GP practices (includes
additional funds from local CCGs)
Workload
• Extra £16 million for services for doctors suffering burn-out (Dec 2016)
• £30 million “Releasing Time for Patients”
• 10 High Impact Actions
• £45 million extra over 5 years to support reception and clerical staff to play a
greater role in signposting/clinical paperwork
• New legal requirements in NHS Standard Contract re hospital/GP Practice
interface from 2016
Practice Infrastructure
•£900 million in capital investments for estates and technology
•£45 million to support on-line consultations
•18% increase in CCG allocations for IT and technology
•New technology and self-care
Care Re-design
•Delivering quality/improved access/ skilled health professionals
•Integrating extended access with OOH and UC, 111
•Supporting new models of care – voluntary MCP contract (April 2017
www.england.nhs.uk
Critical to
success
www.england.nhs.uk
• Patients and communities
• Partnership working – especially with Local Authorities
• Third Sector
• Effective public engagement
• Aligned CCG and provider plans
• Shared open book process
• Relentless focus on quality and efficiency
Critical to success
www.england.nhs.uk
Thank you

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Clare Duggan: Challenges and Opportunities for Health

  • 1. www.england.nhs.uk Challenges and opportunities for health Clare Duggan Director for Commissioning Operations NHS England – Cheshire & Merseyside
  • 2. www.england.nhs.uk The NHS in England deals with over 1 million patients every 36 hour
  • 3. www.england.nhs.uk • Population of over 1.5million • 6 Health & Well Being Boards, Local Authorities and Overview and Scrutiny Committees • 7 CCGs • 5 Acute Providers • 5 Community/Mental Health Providers • 5 Specialised Providers • 14 Public Health Contracts • 304 GP Contracts • Circa 1100 GPs on Performers List • 160 Optometry Contracts • 431 Pharmacy Contracts • 226 Dental Contracts NHSE – Liverpool City Region at a glance …
  • 5. www.england.nhs.uk Challenges for the NHS £22bn challenge Deliver for today 5 year forward view Better outcomes Be more efficient Health system for the outcomes we want
  • 6. www.england.nhs.uk Clinical outcomes challenge Southport & Formby CCG South Sefton CCG Liverpool CCG Knowsley CCG St Helens CCG Halton CCG Wirral CCG Dementia Needs Improvement Needs Improvement Performing well Top Performing Top Performing Needs Improvement Needs Improvement Diabetes Needs Improvement Performing well Greatest need for improvement poor particpation Needs Improvement Performing well Needs Improvement Greatest need for improvement poor particpation Learning Disabilities Needs Improvement Needs Improvement Needs Improvement Needs Improvement Needs Improvement Needs Improvement Needs Improvement
  • 7. www.england.nhs.uk Accident and Emergency ChallengeThis indicator identifies the percentage of all A&E attendances where the patient spends less than four hours in A&E from arrival to transfer, admission or discharge. This is a measure against the national waiting time standard of 95% Source: July 2016 published - monthly Unify A&E Attendances and Emergency Admissions collection NHS Providers failing the standard in July 2016 Aintree University Hospital NHS Foundation Trust 86.0% Southport and Ormskirk Hospital NHS Trust 88.0% Royal Liverpool and Broadgreen University Hospitals NHS Trust 92.0% St Helens and Knowsley Hospitals NHS Trust 85.6% Warrington and Halton Hospitals NHS Foundation Trust 92.7% Wirral University Teaching Hospital NHS Foundation Trust 88.5%
  • 8. www.england.nhs.uk • Outstanding • Liverpool Heart & Chest Hospital NHS Foundation Trust • Good • Aintree University Hospitals NHS Foundation Trust • Alder Hey Children’s NHS Foundation Trust • Cheshire & Wirral Partnership NHS Foundation Trust • Liverpool Women’s NHS Foundation Trust • Mersey Care NHS Foundation Trust • Royal Liverpool & Broadgreen University Hospitals NHS Trust • St Helens & Knowsley Teaching Hospitals NHS Trust • Wirral Community NHS Trust • Requires Improvement • Liverpool Community Health NHS Trust • Southport & Ormskirk Hospital NHS Trust • Wirral University Teaching Hospital NHS Trust • 5 Boroughs Partnership NHS Foundation Trust Quality challenge – Provider CQC ratings
  • 9. www.england.nhs.uk • Restore and maintain financial balance • Finite and stretched NHS resources • Drive improvements in Health & Care • Implement the 5 year forward view • Deliver core access and quality standards Challenge to deliver
  • 11. www.england.nhs.uk • Partnership behaviours become the norm • Stronger collaboration • Joint work with partners – especially Local Authorities • Third Sector • Right care, right place, optimal value • New Care models • Get the basics right • Unwarranted variation in quality and costs Opportunity
  • 12. www.england.nhs.uk • Pathology services and back office function • Procurement, hospital Pharmacy, Estates, Facilities Transformation plans • Improving rostering and job planning • Reduce use of agency costs • Increase clinical productivity • Specialised Commissioning – high cost drugs and devices • Clinically led Getting it Right Frist Time programme Unwarranted variation in quality and costs
  • 13. www.england.nhs.uk • Effective Commissioning function in the NHS • Setting local priorities and incentives • Oversight of contracts • Best value for the taxpayer • Provision of a comprehensive local NHS with the available resources • Commissioning at the appropriate footprint • Build on locally-led initiatives • Focus is to improve services Commissioning opportunity
  • 14. www.england.nhs.uk 1. Sustainability and Transformation plans 2. Finance 3. Primary Care 4. Urgent and Emergency Care 5. Referral to treatment times and elective care 6. Cancer 7. Mental health 8. People with learning disabilities 9. Improving quality in organisations Nine Must Dos
  • 15. www.england.nhs.uk • Right Care • Continuing Health Care • New models of Care • Urgent and Emergency Care • Self Care and Prevention • Getting it Right First Time (GIRFT) • Carter productivity National Transformation and Efficiency programmes
  • 16. www.england.nhs.uk GP Forward View - Headlines General •Addresses pressures in GP practices •Commitment to increasing proportion of investment going in to GP services •Sets out a number of measures to address immediate problems whilst funding comes on stream, which also support transformation. Workforce • 5,000 extra doctors • 3,000 new fully funded practice-based mental health therapists • 1,000 new physician associates • £6 million for practice manager development • Extra 1,5000 co-funded practice clinical pharmacists • £15 million for GP nurse development strategy Investment •£2.4 billion a year by 2020/2021 (14% real terms increase) •A five year £500 million national sustainability and transformation package to support GP practices (includes additional funds from local CCGs) Workload • Extra £16 million for services for doctors suffering burn-out (Dec 2016) • £30 million “Releasing Time for Patients” • 10 High Impact Actions • £45 million extra over 5 years to support reception and clerical staff to play a greater role in signposting/clinical paperwork • New legal requirements in NHS Standard Contract re hospital/GP Practice interface from 2016 Practice Infrastructure •£900 million in capital investments for estates and technology •£45 million to support on-line consultations •18% increase in CCG allocations for IT and technology •New technology and self-care Care Re-design •Delivering quality/improved access/ skilled health professionals •Integrating extended access with OOH and UC, 111 •Supporting new models of care – voluntary MCP contract (April 2017
  • 18. www.england.nhs.uk • Patients and communities • Partnership working – especially with Local Authorities • Third Sector • Effective public engagement • Aligned CCG and provider plans • Shared open book process • Relentless focus on quality and efficiency Critical to success