Group #2

     Bhavini Raithatha

           Archit Patel

               Shuang Han

                   Eric Zaccaro

                          Leo Bozzuto
Introduction to Brazil
Stable Economic Growth - Third fastest-growing economy of the decade


Strong Social structure - Massive multicultural population.
     •   Staging 2014 World Cup & 2016 Summer Olympics.


Strong Domestic Markets - 5th largest in population.
 •       Decreasing poverty rate - from 17.2% to 3.1% in last 30 years.

Vast and diverse natural wealth:
 •       11th largest crude oil reserves – recently made the world's biggest oil discovery
 •       Over 300 million hectares of agricultural land in privileged geographic conditions.

Country of renewable, clean and abundant energy
 •         98% population has access to electricity.
 •         Most advanced renewable energy utilization – 46% of energy production from
         renewable sources                                                                      Brazil is
                                                                                               Booming
Political Stability - Current ruling party rules since 3 terms.
Countries with
                                       population >100 M


             Countries with
             Area >4 Million
             km2




Countries with GDP >US$ 1.5 Trillion
Human & Economic Factors:

                                                       •   Highly ranked IT professionals - 1.7
•   Predicted to be Third fastest-growing economy in
                                                           MN IT workers; over 0.1 MN ICT
    this decade.
                                                           graduates per every year.
•   Ranks 7th in GDP Growth rate – 7.5 % - Fastest
    growing country in past 20 years.                  •   Second-highest number of English
                                                           speakers (10.2 million).
•   Trade surplus of $20B, with US accounting for
    9.6% of total exports.
                                                       •   People with well-developed soft
•   Brazil produces more oil than it consumes.             skills - furthering
                                                           productivity, relationship-based
•   Unemployment rate at historic lows – 7.1 %.            culture is major advantage over
                                                           China/India. (i.e. less process-driven)
•   Emerging as a major outsourcing destination-
    13.3% of world (Avalon Research)
                                                       •   Cultural match with the US.
•   Latest ratings: “AAA” from S&P.

•   Over the past four years, exports of Brazilian
    products and services have doubled.
Vendor capabilities
4,000+ domestic IT companies.                                        Major outsourcing
                                                                     services offered:

                                                                        BPO

                                                                        IT Consulting

                                                                        Applications
                                                                         Development

50+ Multinational IT companies:                                         Remote Infrastructure
                                                                         Management

                                                                        Risk Analysis &
                                                                         Management.




                                  USP of Brazil: Pay For Use Model
Benefits of IT sourcing
•   Low Cost:
       A typical wage of a Brazilian software professional = 43 % of U.S. resources.


•   Strong Laws:
       Stern Intellectual Property Regulations as compared to China and India.
       Strict regulatory requirements in financial services.


•   Strong IT Infrastructure:
       30 major technology parks throughout over different sectors of the economy. 17 are under
        implementation and 32 are being projected.
       100% usage of Digital fiber optic networks across the country.

•   Strong R&D facilities:
       Google, Motorola, GM, Fiat, Microsoft have large investments in R&D.



                    Brazil is the world's 8th largest producer of
                         information technology services.
• High Costs                                        • Government Support.
• Weak Infrastructure                               • Improving language skills.
• Weak language skills.                             • Second-tier cities.
• Progressive shortage of IT Professionals.         • Open Source solution.
• High Inflation and De-valuation of the
   Brazilian currency, the Real.
• The exchange rate of Real to USD is increasing.
• Significant needs of money on investment.
CURRENT OUTSOURCING                    CHANGING OUTSOURCING
           SCENARIO                               SCENARIOS
                                       Eastern Europe
Eastern Europe
                                          Rest of Asia
   Rest of Asia
         India                                  India

         China                                  China

       Mexico                                 Mexico
   Caribbeans                             Caribbeans
    Costa Rica                             Costa Rica
         Chile                                  Chile
      Canada                                 Canada
         Brazil                                 Brazil

               0.0%   50.0%   100.0%                  0.0%   50.0%   100.0%
Conclusions
              Critical Factors
Political/Economical
      Alignment

  Cultural Similarity

 Linguistic Similarity

Graphical Proximity

Time Zone Proximity

Supervision Control

                     0.00%      20.00%      40.00%      60.00%
                             Brazil's IT-BPO infrastructure is the best among BRIC countries.
                                                                     - Economist Intelligence Unit
•   BRASSCOM

•   Organization for Economic Co-operation and Developments (OECD)

•   New York Times

•   Computer Weekly

•   Stratfor Global Intelligence

•   Economic Intelligence Unit - The Economist

•   UConn library Resource

•   Sourcing Brazil

•   Vision TRE

•   Next Energy News

•   World Bank

•   US - Energy Information Administration (EIA)
Obrigado…
India /
                                                               North        Eastern    Latin & South
• Market Research                                    Southern                                               Total
                                                              America        Asia         America
                                                       Asia
• Our strategy for posting the     No. of offers        9          5           2              2              18
   advertisement                   Average Price
                                                    52.8          64.8        38.5          63.0            55.7
                                   (US$)
• Timeline.
                                   Quality of offer
                                                    Good        Excellent    Poor        Very Good          Good
                                   description
• Result – Multitude of bidders:
                                   Current level of
• Communication with the           membership of 3 years        2.5 years   5 months     11 months        1.75 years
                                   contractors
   contractor
                                   Availability of
                                                       75%        50%         50%           50%             56%
• Delivery of the Job              samples
                                   Competency
                                   (Based on no
                                                     Very good Excellent Moderate         Excellent       Very Good
                                   of samples
• Price: $ 54                      received)

• Incentive: $ 60                   Median time
                                                                  1.5
                                    taken for        14 hours               15 hours   Less than 1 hour   5.5 hours
                                                                 hours
• Total: $ 114                      replying

c.jimenez@tic-spain.com_ourtsourcing:brazil

  • 1.
    Group #2 Bhavini Raithatha Archit Patel Shuang Han Eric Zaccaro Leo Bozzuto
  • 2.
    Introduction to Brazil StableEconomic Growth - Third fastest-growing economy of the decade Strong Social structure - Massive multicultural population. • Staging 2014 World Cup & 2016 Summer Olympics. Strong Domestic Markets - 5th largest in population. • Decreasing poverty rate - from 17.2% to 3.1% in last 30 years. Vast and diverse natural wealth: • 11th largest crude oil reserves – recently made the world's biggest oil discovery • Over 300 million hectares of agricultural land in privileged geographic conditions. Country of renewable, clean and abundant energy • 98% population has access to electricity. • Most advanced renewable energy utilization – 46% of energy production from renewable sources Brazil is Booming Political Stability - Current ruling party rules since 3 terms.
  • 3.
    Countries with population >100 M Countries with Area >4 Million km2 Countries with GDP >US$ 1.5 Trillion
  • 4.
    Human & EconomicFactors: • Highly ranked IT professionals - 1.7 • Predicted to be Third fastest-growing economy in MN IT workers; over 0.1 MN ICT this decade. graduates per every year. • Ranks 7th in GDP Growth rate – 7.5 % - Fastest growing country in past 20 years. • Second-highest number of English speakers (10.2 million). • Trade surplus of $20B, with US accounting for 9.6% of total exports. • People with well-developed soft • Brazil produces more oil than it consumes. skills - furthering productivity, relationship-based • Unemployment rate at historic lows – 7.1 %. culture is major advantage over China/India. (i.e. less process-driven) • Emerging as a major outsourcing destination- 13.3% of world (Avalon Research) • Cultural match with the US. • Latest ratings: “AAA” from S&P. • Over the past four years, exports of Brazilian products and services have doubled.
  • 5.
    Vendor capabilities 4,000+ domesticIT companies. Major outsourcing services offered:  BPO  IT Consulting  Applications Development 50+ Multinational IT companies:  Remote Infrastructure Management  Risk Analysis & Management. USP of Brazil: Pay For Use Model
  • 6.
    Benefits of ITsourcing • Low Cost:  A typical wage of a Brazilian software professional = 43 % of U.S. resources. • Strong Laws:  Stern Intellectual Property Regulations as compared to China and India.  Strict regulatory requirements in financial services. • Strong IT Infrastructure:  30 major technology parks throughout over different sectors of the economy. 17 are under implementation and 32 are being projected.  100% usage of Digital fiber optic networks across the country. • Strong R&D facilities:  Google, Motorola, GM, Fiat, Microsoft have large investments in R&D. Brazil is the world's 8th largest producer of information technology services.
  • 7.
    • High Costs • Government Support. • Weak Infrastructure • Improving language skills. • Weak language skills. • Second-tier cities. • Progressive shortage of IT Professionals. • Open Source solution. • High Inflation and De-valuation of the Brazilian currency, the Real. • The exchange rate of Real to USD is increasing. • Significant needs of money on investment.
  • 8.
    CURRENT OUTSOURCING CHANGING OUTSOURCING SCENARIO SCENARIOS Eastern Europe Eastern Europe Rest of Asia Rest of Asia India India China China Mexico Mexico Caribbeans Caribbeans Costa Rica Costa Rica Chile Chile Canada Canada Brazil Brazil 0.0% 50.0% 100.0% 0.0% 50.0% 100.0%
  • 9.
    Conclusions Critical Factors Political/Economical Alignment Cultural Similarity Linguistic Similarity Graphical Proximity Time Zone Proximity Supervision Control 0.00% 20.00% 40.00% 60.00% Brazil's IT-BPO infrastructure is the best among BRIC countries. - Economist Intelligence Unit
  • 10.
    BRASSCOM • Organization for Economic Co-operation and Developments (OECD) • New York Times • Computer Weekly • Stratfor Global Intelligence • Economic Intelligence Unit - The Economist • UConn library Resource • Sourcing Brazil • Vision TRE • Next Energy News • World Bank • US - Energy Information Administration (EIA)
  • 11.
  • 12.
    India / North Eastern Latin & South • Market Research Southern Total America Asia America Asia • Our strategy for posting the No. of offers 9 5 2 2 18 advertisement Average Price 52.8 64.8 38.5 63.0 55.7 (US$) • Timeline. Quality of offer Good Excellent Poor Very Good Good description • Result – Multitude of bidders: Current level of • Communication with the membership of 3 years 2.5 years 5 months 11 months 1.75 years contractors contractor Availability of 75% 50% 50% 50% 56% • Delivery of the Job samples Competency (Based on no Very good Excellent Moderate Excellent Very Good of samples • Price: $ 54 received) • Incentive: $ 60 Median time 1.5 taken for 14 hours 15 hours Less than 1 hour 5.5 hours hours • Total: $ 114 replying