City of Dublin and the Future of Citizen Engagement v2
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This document discusses the City of Dublin's use of social media from 2010 to 2011. It shows that the city's website had over 2.2 million pageviews in 2010. The city uses tools like e-newsletters, Twitter, Facebook, and video to engage with citizens and share information. The city's Twitter followers grew from 1,658 to 2,682 in that time. The document outlines the city's goals for 2011, which include a mobile website, apps, and QR codes. It emphasizes that social media is vital for communities and that the key is how well governments use these tools.
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City of Dublin and the Future of Citizen Engagement v2
- 1. The City of DublinSocial Media the Web and Future of Citizen Engagement: v2 Bruce Edwards, City of Dublin Monday, March 28, 2011
- 2. What’s changedin a year?
- 4. Oh… Did I forget…
- 6. Information is as vital to the healthy functioning of communities as clean air, safe streets, good schools and public health. – Informing Communities, Sustaining Democracy in the Digital Age
- 7. website.
- 8. website Online Hub Web updated 24/7 2010 Stats 761,433 Visits 2,294,681 Pageviews
- 9. e-news.
- 10. e-News e-News from Dublin Mail Chimp
- 13. twitter.
- 14. twitter March 2010 = 1,658 followers March 2011 = 2,682 followers
- 15. twitter March 2010 = 1,658 followers March 2011 = 2,671 followers
- 16. Tweet on Tuesday, Oct 20, 2009:City of Dublin has been named a Smart21 Community in the Intelligent Community of the Year Awards program City of Dublin Twitter: 1,327 followers ReTweet by: KimberlyKayler: 296 followers Tech4Ohio: 318 followers LiveinColumbus: 75 followers ColumbusChamber: 1,276 followers HillardChamber: 566 followers Sueburness: 972 followers ConnieRobinson: 155 followers Twighlightdawn: 40 followers Using less than 140 characters we reached over 5,025 people in less than 1 hour
- 17. twitter Follow media outlets Use to push your news Engage in conversation
- 18. facebook.
- 19. facebook March 2010 = 1,170 fans March 2011 = 2,270 likes
- 20. facebook March 2010 = 1,170 fans March 2011 = 2,270 likes
- 22. facebook Engage in conversation Share photos and videos Custom page apps
- 23. word of mouth,you can’t buy this stuff.
- 25. it’s Not always pretty.
- 27. how do you manage?
- 28. manage Set up mobile alerts for both Respond in a timely manner with the truth
- 29. video.
- 33. video ustream.tv vimeo.com
- 34. future.
- 35. 2011 Goals for Dublin Mobile version of the website Deployment of Apps QR codes
- 36. We don’t have a choice on whether we do social media, the question is how well we do it. – Erik Qualman Social Media Revolution 2
- 37. Questions? Bruce Edwards, City of Dublin bedwards@dublin.oh.us 614.410.4511