The farmer Caroline consults her neighbor Tabitha, a community knowledge worker, for advice on caring for her chickens. Tabitha recommends adding aloe vera to the chickens' water, which helps them. As a citizen reporter, Tabitha also shares news from her rural community with other communities and the mainstream media. Like other community knowledge workers, she collects data from farmers on poverty, livelihoods, and other topics to help organizations better serve them, providing real-time grassroots data to monitor programs.