The Cisco Certified Network Associate Voice (CCNA Voice) certification validates the skills needed to manage a voice network, particularly for roles such as voice engineer and voice administrator. It covers VoIP technologies and is utilized by various organizations, including large entities and small to medium-sized businesses. The course incorporates training with specific Cisco equipment and systems, equipping participants with practical knowledge in unified communications.

1. Cisco CCNA Voice

2. • The Cisco Certified Network Associate Voice (CCNA
Voice) validates associate-level knowledge and skills
required to administer a voice network. The Cisco CCNA
Voice certification confirms that the required skill set for
specialized job roles in voice technologies such as voice
technologies administrator, voice engineer, and voice
manager. It validates skills in VoIP technologies such as
IP PBX, IP telephony, handset, call control, and voicemail
solutions.

3. • The CCNA Voice certification assesses skills and
knowledge related to the Cisco Unified Communications
Manager. It is typically employed by large organizations
such as governments, large companies, and colleges.
Additionally, the CCNA Voice Certification assesses
skills and knowledge related to the Cisco Call Manager
Express (CME) and Cisco Unity Express (CUE) solutions
typically used by medium and small organizations such as
companies with less than 2,000 employees, retail
businesses, and small school districts.

4. Following equipment is
available for the classes:
• Router 2821 Voice GW/GK/SRST with NM-HDV-
T1/FXS/FXO
• Router 3925 Voice GW/SRST with NM-HDV-T1/FXS/FXO
• Router 2610-20XM Voice GW/GK/SRST with FXS/FXO/T1
• Router 3640 Voice GW/GK/SRST with FXS/FXO/NM-HDV-
T1
• Cisco Unified Communication Manager v8.x/9.x
• Cisco Unified Communication Manager Express v8.x/9.x
• Cisco Unity Connection v8.x/9.x
• Cisco Unity Express v7.x/8.x on AIM2-CUE

5. Following equipment is
available for the classes:
• Cisco Unified Presence Server v8.x/9.x
• Microsoft Active Directory 2003
• Cisco IP Phone 7940G, 7960G, 7961G, 7965, Cisco
CIPC communicator
• Analog Phones
• ADTRAN ATLAS 550 with Quad-PRI and Octal-FXS
• CAT 3560/3750 POE
• Cisco Unified Video Advantage II Camera

6. ThankYou
Kalvi Training Institute and Research Centre
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