Mark Coetzee is a 34-year old South African man with over 15 years of experience in retail and restaurant management. He is currently employed as a manager at RocoMamas in Kempton Park, where his responsibilities include ordering stock, conducting inventory counts, staff management, and customer service. Previously, he held management positions at The Fun Company, Daintree Estates, Steers, Airport Spur, and Madhatters Sports Bar, where he oversaw operations, staff, and provided excellent customer service. He has completed several management and customer service training courses. References are available upon request.

1. CIRRULUM VITAE
Of
Mark Coetzee

2. PERSONAL DETAILS:
Name: Mark
Surname: Coetzee
Nationality: South African
ID no.: 8203315061087
Date of Birth: 31st March 1982
Age: 34
Gender: Male
Marital Status: Married
Dependents: 1
First language: English
Other languages: Afrikaans
Residential address: 27 Knots Landing
Oewer Street
Glen Marais
Kempton Park
1619
Contact no: 083 938 0832
Email Address: markcoetzee82@outlook.com
Driver’s license: Yes
Own Transport: Yes
Criminal Record: None

3. Hobbies and personal Traits:
I am a fun loving person who enjoys adrenaline filled activities like Paintball. I
also enjoy spending time with family. I have taken part in the Eastern Gauteng
Black Ball Pool league and Central Gauteng tenpin Bowling league, which
required concentration, patience and skill, I still play on occasion but just for
relaxation. I am motivated and determined and I will go the extra mile to
complete any task to the best of my capability. I work well in any customer
related environment. I have passion for people and I am a service orientated
person. Any challenge that gets presented I see as an opportunity to learn and to
improve on.
EMPLOYMENT HISTORY:
Company: RocoMamas Bedfordview, Rivonia, and Kempton Park
Position held: Manager
Address: Glen Acres Shopping centre, Cnr Dann & Monument Road, Glen Marais
Kempton Park
Reason for leaving: Currently Employed
Time Period: September 2015 – currently Employed
Responsibilities: * Ordering Of stock
-Fruit and Veg
-Sir Juice
-Vector
-Bar stock
-DCL Foods
-Joe Soap
* Stock Take
- Daily, weekly, monthly stock take
* Maintenance of store
* Assigning staff their weekly and daily duties
* Handling of Customer complaints
* Customer service
* Training of staff members
* Opening and Closing of store
* Store Cash ups

4. Company: The Fun Company Greenstone
Position held: Store Manager
Address: Shop L043 Greenstone Mall Cnr Van Reibeeck & Modderfontein Rd,
Modderfontein, Johannesburg
Reason for leaving: Currently Employed
Time Period: November 2013 – August 2015
Responsibilities: * Ordering Of stock
-Bowling Spares
-Arcade Spares
-Redemption Prizes (toys)
-Bar stock
-Game Prizes(sweets and Teddy bears)
* Stock Take
- Daily, weekly, monthly stock take
* Managing of staff shifts and leave
* Maintenance of store
* Assigning staff their weekly and daily duties
* Handling of Customer complaints
* Customer service
* Training of staff members
* Opening and Closing of store
* Shift Cash up
* End of Day procedures (shift cash up and Banking)
Company: Daintree Estates
Position held: Sales Consultant/ Administrator
Address: 100 Dann Rd Aston Manor Kempton Park
Reason for leaving: Company was in financial difficulties and downsizing staff
Time period: June 2010 – November 2013
Responsibilities: * Answering phones and directing calls
* Liaising with clients telephonically
* Data capturing

5. * Facilitating Sequestrations
* Collection of documents from various attorneys and courts
* Sourcing Insolvent estates
* Liaising with trustees regarding Insolvent estates
* Inspecting Insolvent properties (Photos, descriptions, etc.)
* Marketing of properties.
* Selling properties
* Completing Offer to Purchases
* Delivery of eviction notices
* Collecting of Municipality statements from municipalities
* Maintaining computer network (Wireless Internet)
* Filing
* Maintenance of Office building
* Show housing Properties to clients
* Sourcing specific properties for investors
* Managing of agents in various areas
* Collection of documents from various attorneys and courts
* Sourcing Insolvent estates
* Liaising with trustees regarding Insolvent estates
* Inspecting Insolvent properties (Photos, descriptions etc.)
* Marketing of properties.
* Selling properties
* Completing Offer to Purchases
* Delivery of eviction notices
* Collecting of Municipality statements from municipalities
* Maintaining computer network (Wireless Internet)
* Filing
* Maintenance of Office building
*Facilitating Sequestrations
Company: Glen Acres Steers
Position held: Manager
Address: CnrDann& Monument Rd Glen Marais Kempton Park
Reason for leaving: Better Package offered by Daintree Estates
Time Period: August 2004 – May 2010
Responsibilities: * Ordering Of stock (Daily Count)
-Weekly Factory order (Packaging, Condiments, oils etc.)

6. -Butchery Order Daily
-Fruit and Vegetables Order Bi-weekly
-Dairy Order Bi-weekly
* Stock Take
- Daily, weekly, monthly stock take.
-Opening and closing stock take (Perishables)
* Managing of staff shifts and leave
* Maintenance of store
* Assigning staff their weekly and daily duties
* Handling of Customer complaints
* Customer service
* Training of staff members
* Opening and Closing of store
* Cashing up and balancing of the sheets
Company: Airport Spur
Position held: Junior Manager
Address: O.R. Tambo International Airport
Reason for leaving: Better opportunity presented by Steers
Time Period: February 2004 – July 2004
Responsibilities: * Ordering stock
-Daily Perishables
*Managing staff shifts
* Cashing up daily takings
* Stock take
-Opening and Closing counts
-Full stock daily of Butchery,Fruit andVegetables, Bakery and Liquor
* Maintenance of Store building and appliances
* Customer service
* Overseeing Waiters
* Handling Service Complaints

7. Company: Madhatters Sports Bar
Position held: Bar tender/ Manager
Address: Cnr. of Pretoria Rd & Albatross Rd
Reason for leaving: Better opportunity presented at Spur
Time Period: July 2001 – January 2004
Responsibilities: * Ordering of daily stock
*Managing staff shifts
* Cashing up daily takings
* Stock take
-Liquor and Soft Drink daily count
* Maintenance of Store building and appliances
* Customer service
Courses Attended:
Steers Head Office: Management Training Centre Management Course
Spur Head Office: Management Training Centre Management Course
Spur Head Office: Management Training Centre Complaints Management Course
Daintree Estates: In House Training Sales (Telesales Training)
Vida & A Luz Vida &A Luz Centre Management & Emotional Intelligence
GAAP Tills: GAAP Till system back office Management procedures

8. References:
Lynda Edwards: RocoMamas Manager 072 925 7662
Kaela Bell: The Fun Company Store Manager 084 967 0141
Sue Daintree: Daintree Estates Owner 082 327 3299
Brent Wicksted: Steers Glen Acres Owner 083 646 3535