The document provides details for an operations management case study and report assignment. Students must choose an organization and examine three relevant operations management decision areas, compare and contrast it to another company using four variables, and examine ways to improve operational performance. The 1,500 word report should critically analyze the case study and answer all questions, using relevant concepts and sources. Feedback will be provided through the online submission system and scores will be based on demonstration of operations management knowledge, use of evidence, logical recommendations, and comparison and discussion of the four variables.