Christine Koomen has over 21 years of experience in the insurance industry with enrollment, eligibility, leading an employer portal, billing, and individual and commercial policies. She is currently an Account Specialist at NetworkHealthPlan where she leads their employer portal software system and acts as a primary contact for large groups like the State of Wisconsin and Medical College. She is organized, self-motivated, and task-oriented as demonstrated by being selected as the lead on the employer portal. Koomen is pursuing an Associate's Degree in Paralegal Studies from Northeast Wisconsin Technical College and anticipates graduating in May 2017.

1. Christine Koomen
270 Patricia Lane  Wrightstown, WI 54180
920-680-5803  christyleeleick@yahoo.com
SUMMARYOF QUALIFICATIONS
• Organized,self-motivated,andtaskorienteddemonstratedthroughbeingselectedasthe lead
on the employerportal
• 21 yearsof insurance experience withenrollment,eligibility,leadonemployerportal,billing,
individual,commercial andself-fundedpolicies
• Customerfocusedtohandle difficultissues
• ProficientinMicrosoftOffice,Word,Excel withabilitytoadapt quicklytonew software systems
EDUCATION
Northeast Wisconsin Technical College, Green Bay, WI Anticipated:May2017
Paralegal Program,Associate DegreeRelated
Coursework:
• Civil Ligation EmploymentLaw
• Legal Criminal FamilyLaw
• Procedures Insurance Contractand Law
WORK EXPERIENCE
Account Specialist March 2001-Current
NetworkHealthPlan,Menasha,WI
• Lead onemployerportal software system
• Consistenttimelyandaccurate contact withgroupsto addressescalatedissues
• Primarycontact for State of Wisconsin,Medical College andmanylargergroups
• Investigate systemissuesandmemberissuestofindasatisfactorysolutionforclients
• Communicateswithmembersandagentstostayfocusedonday-to-daychanges
Administrative Analyst Senior September1995-September2000
American Medical Security,GreenBay, WI
• RoutinelycreatedandprocessedinvestigationsonState Mandatesandpre-existinglimitations
• Integratednewmembersgainedthroughmultiple buyoutsintocompanysoftware system
• Monitoredstatsand special projects
• CreatedandimplementedprocedurestoalignwithState Mandates
CommunityInvolvement
• Fox ValleyBrainCancer LicensedFosterParent
• WrightstownWrestlingClub AvonBreastCancer 39.3 Walk

2. Christine Koomen
270 PatriciaLane  Wrightstown,WI 54180
920-680-5803  christyleeleick@yahoo.com
PROFESSIONAL REFERENCES
Char Coenen
Office AdministratorRite Management
N3799 CtyRd E
Appleton,WI 54913
920-427-1730
PreviousSupervisor
PaulaPrasnicki
AccountSpecialistNetworkHealthPlan
1103 Parkside Ct
Neenah,WI 54956
920-740-1246
Lisa Pryes
PsychiatricClinicCoordinator
2501 He NisRa Lane
GreenBay, WI 54304
920-606-7779
Anne Roeder
CustomerService LeadNetworkHealthPlan
1115 BartleinCourt
MenashaWI 54956
920-539-8050