This document summarizes a presentation given by Dr. Shafiq Rab, Vice President and Chief Information Officer of Hackensack University Medical Center. The presentation discusses Hackensack University Medical Center's role within the larger Hackensack University Health Network, which includes several hospitals and over 11,000 employees. It also covers topics like emotional intelligence, effective listening, the evolving role of the CIO, cultural intelligence, work-life balance, and pursuing a common goal of health and happiness.

1. A CHIME Leadership Education and Development Forum in collaboration with iHT2
Partnering for Success
● Shafiq Rab, M.D., MPH ●
Vice President, Chief Information Officer
Hackensack University Medical Center
#LEAD15

2. A CHIME Leadership Education and Development Forum in collaboration with iHT2
2
About Hackensack University Health Network
 New Jersey-based parent company of HackensackUMC, HackensackUMC Palisades, the HackensackUMC
Foundation, Hackensack University Medical Groups, HackensackUMC at Pascack Valley and
HackensackUMC Mountainside.
 Part of the nation’s largest healthcare consortium, AllSpire Health Partners; with a total of 28 hospitals and
service area of more than six million people.
 More than 11,300 employees, 3,100 credentialed medical staff members and 1,697 hospital and nursing
home beds at hospitals within the Network#1 hospital in New Jersey and one of the top four New York metro
area by the U.S. News & World
 Healthgrades® America’s Best 100 Hospitals in 10 different areas – more than any other hospital in the nation
 Healthgrades America's 50 Best Hospitals™ for nine years in a row
 Healthgrades Distinguished Hospital Award for Clinical Excellence™ 13 years in a row
 23 Gold Seals of Approval™ by the Joint Commission – more than any other hospital in the country
 HackensackUMC is the Hometown Hospital of the New York Giants and the New York Red Bulls

3. A CHIME Leadership Education and Development Forum in collaboration with iHT2
Emotional Intelligence
Self-awareness, Self-regulation, Motivation, Empathy, & Social Skill

4. A CHIME Leadership Education and Development Forum in collaboration with iHT2
The Art of Listening
Listening Efficiency
What’s Your
Quotient?

5. A CHIME Leadership Education and Development Forum in collaboration with iHT2
The Art of Listening
Effective Listening
Sensing Understanding Evaluating
Responding

6. A CHIME Leadership Education and Development Forum in collaboration with iHT2
Possibilities
Opportunities
Relationships
Quick Wins
Trust
Common
Success
CIO 3.0
The Partner

7. A CHIME Leadership Education and Development Forum in collaboration with iHT2
CIO 3.0
The Strategist
Relationship
Builder
Trusted Vendor
Partner
C-Suite Salesperson
Trusted Business
Partner

8. A CHIME Leadership Education and Development Forum in collaboration with iHT2
CIO 3.0
Evaluating Trust

9. A CHIME Leadership Education and Development Forum in collaboration with iHT2
Be the Change Leader
Adapt Be Agile
JayWalker Consulting, LLC
Innovate

10. A CHIME Leadership Education and Development Forum in collaboration with iHT2
Cultural Intelligence
Know
Yourself &
Others
Making
Sense of it
All
Motivation
& Drive
Adapting
Behavior

11. Life
Balance
Family
CareerHealth
Friends
A CHIME Leadership Education and Development Forum in collaboration with iHT2
One Common Goal
The Pursuit of Health & Happiness

12. Q & A
A CHIME Leadership Education and Development Forum in collaboration with iHT2
Srab@HackensackUMC.org551-996-3669
Contact or Follow Dr. Shafiq Rab
@CIOSHAFIQ