Chileshe Mutumba has over 13 years of experience working in the voluntary sector in both Zambia and the UK. She is committed to promoting positive outcomes for children and families, having worked continuously for 6 and 7 years at two inspiring organizations. Her practice is centered around building relationships with children and families using a social work, education, youth work, therapy and mental health approach. She aims to strengthen family resources and resilience to enhance wellbeing. Currently she is pursuing a Diploma in Wellbeing Practice to further support children and families through creative and relational approaches.

1. Chileshe Mutumba cmu2mba@gmail.com | 07572108624
55C Gubyon Avenue SE24 0DU/ cmu2mba@gmail.com
Personal Statement
Proactive | Committed | Creative | Resilient
I have been working in the voluntary sector for over 13 years. During this period, I have been an integral part of two inspiring
organisations in Zambia and the UK, providing continuous service for 6 and 7 years respectively. This evidences my commitment
and dedication to promoting positive outcomes for children and families. In my pursuit of supporting capacity for change for
some of the most vulnerable and marginalised groups in society; I have been able to apply a wide range of knowledge and skills
to help build family relationships, resource and resilience. As a result of this I have celebrated many successes in enabling clients
to live stable and fulfilling lives. My practice is child and family centred and adopts a relationship-based approach drawing
influence from social work, education, youth work, therapy and mental health. My key strengths include being able to work
flexibly in complex situations, mediating as well as advocating and ultimately aiming to strengthen the resources within families
and communities to enhance their wellbeing and enable them to contribute positively to society.
I have actively pursued professional development opportunities to become an even more safe and effective practitioner in
supporting children and families through creative and relational approaches to wellbeing. I am currently working towards
achieving a Diploma in Wellbeing Practice due for completion in December 2015.
Key Skills
Knowledge & Professional skills Personal skills:
 Up to date knowledge and understanding of safeguarding processes and
procedures.
 Knowledge of evidence-based interventions to support children and
families.
 Nurture approaches and positive handling to manage challenging
behaviour and support development of emotional self-regulation.
 Robust knowledge of attachment and the impact on the social, emotional
and behavioural development of children and young people.
 Developing and implementing policies and procedures.
 Line management and volunteer management.
 Therapeutic communication skills and relational play skills with children,
young people and families.
 Coordinated, inter-agency approach to care of children and young
people.
 Curious, dynamic, adaptable.
 Written and verbal communication.
 Excellent interpersonal skills.
 Creative and relational approaches in promoting
wellbeing.
Employment History
MS Heart Yard Therapeutic Centre
Kids Companya
6-8 Hinton Road, London. SE24 0HJ
www.kidsco.org.uk/heartyard
July 2013 – August 2015
Facilities Manager
o Line managed facilities staff - day to day tasks and performance management,
agree leave, appraisals, 1:1 support meetings, HR risk assessments, training
and development
Supported operational management of centre – staffing and HR, duty cover,
facilities, therapies, group sessions, activities, childcare, policies and
procedures
o Offered management support to clients, staff, therapists, volunteers, group
leaders, visitors
o Contributed to accountability procedures to ensure all client work is recorded
and staff time is accounted for.
o Responsible for ensuring staff are working in a therapeutic manner with the
young people and that client needs come first.
o Contributed to the development of therapy provision, groups sessions and
childcare reflecting client needs
o Contributed to design and development of therapy rooms, communal space
and garden
o Liaised with other centre managers, HR and clinical mangers to ensure
consistency of care and discipline to both young people and staff across the
organisation

2. Health & Safety responsibilities:
o Ensured building and services were safe and secure and meeting H&S
regulations
o Developed and implement H&S procedure
o Actioned H&S issues raised and bring them to a close cost effectively
o Liaison with enforcing authorities i.e. HSE, Fire & rescue Services etc and
other agencies and third parties as required.
o Responsible for the overall monitoring and maintenance of equipment and
machinery e.g. lift, air con.
o Undertaken appropriate risk assessments
o Ensured building provides adequate facilities for storage and equipment.
o Monitored and ordered building supplies
o Managed weekly float and daily purchases
MS Heart Yard Therapeutic Centre
Kids Company
6-8 Hinton Road, London. SE24 0HJ
www.kidsco.org.uk/heartyard
August 2010 – August 2015
Keyworker & Therapeutic Play Worker
Keyworker
o Worked with a case load of children and families by coordinating wraparound
support, with teachers, therapists, mentors and social workers.
o Achieved lasting changes for my key clients by providing consistency,
emotional availability and acting as an attachment figure and worked with
families to help them make sense of challenging behaviour and respond
appropriately.
Therapeutic play worker
o Maintained positive, calm & therapeutic environment
o Worked with and supported parents by modelling appropriate
communication skills using nurture approaches and reflective dialoguing
to promote positive behaviour.
o Worked with other professionals that support the family or child and
provide relevant information to include in the child’s Care Plan
o Facilitated 1:1 and small group play sessions for children whose parents
are in receipt of therapy in the building, and for children before and/or
after their sessions
o Identify and provide an interesting range of age appropriate therapeutic
activities and play opportunities using available resources and expertise
during term time and school holidays
o Provide practical and emotional support to clients, carers and families.
o Recently, I planned, coordinated and facilitated a baking group with a
number of parents experiencing multiple adverse circumstances. This
group was hugely successful in terms of supporting parents to build up
their supportive social networks enabling them to make sustained
positive changes in their lives, by continuing to support each other when
the group had ended.
MS Heart Yard Therapeutic Centre
Kids Company
6-8 Hinton Road, London. SE24 0HJ
www.kidsco.org.uk/heartyard
August 2010 – August 2015
Mentor
o Worked closely with Child Psychotherapist to identify appropriate children
and young people for mentoring.
o Provided practical and emotional support and guidance to a number of
children and young people with a range of Special Educational Needs (SEN)
and mental health issues.
o Use of creative and relational approaches within a one to one relationship to
support the children and young people to achieve goals, build confidence,
develop a positive sense of self and enhance self-esteem.
Kids Company Head Office
Blackfriars Road
SE1
July 2008 – August 2010
Volunteer Coordinator
o Colour a Child’s life Project – A renovation project aimed at transforming the
living conditions of children and families in some of London’s most deprived
areas.
o Following referral to this project, visited the homes of children and families to
assess what needed to be done to make it a safe, healthy environment.
o Coordinated groups of volunteers to deliver a team plan, tailormade to
address the needs of each particular family.

3. o Successful cost-effective intervention to which families responded positively.
Education and Professional Training
2016 Diploma in Wellbeing Practice
2015 Child Protection. AKAMAS
2015 Intermediate Diploma in Wellbeing Practice for
Children and Young People. London Metropolitan
University & Kids Company
2014 Common Assessment Framework. Kids Company
2014 Fire Marshall Training. Tutor Care Limited.
2014 Therapeutic Communication Skills for Work with
Children. London Metropolitan University & Kids
Company
2013 Health Safety Awareness. Tutor Care Limited
2009 Mentor Training. Kids Company
2009 Conflict Management. National Open College Network
1998 GCSEs in English, History, Chemistry, Biology,
Maths
and Religious Studies.
References Michael Kerman
Clinical Director
T: 07507880267/michael.kerman@kidsco.org.uk
Farideh Dizadji
Clinical Supervisor, Psychotherapist
T: 07906 265 663 / faridehdiadji@gmail.com