Children's Hospital Central California is a state-of-the-art not-for-profit children's hospital on a 50-acre campus that treats more pediatric patients in California than any other north of San Diego, including those unable to pay. The hospital's vision is to become the nation's best children's hospital. Its social work department aims to guide patients and families compassionately through their healthcare experiences with care, respect, and by addressing their practical needs. The hospital also has a multidisciplinary Suspected Child Abuse and Neglect team and provides services to diverse and at-risk populations in Central California.

1. Children’s Hospital Central California

2. Hospital Description
 We are a not-for-profit, state-of-the-art children’s hospital on a 50-acre
campus.
 We treat more inpatient cases in California, than any other pediatric
hospital north of San Diego.
 Children’s Hospital services families that despite the ability to paid.
 Our vision is to become the nation's best children's hospital.

3. Organizational Structure
The organizational structure consist of many different positions, each
position is under supervision depending on the hierarchy.

4. Mission/Vision Statement for the
Department of Social Work
With caring and compassion, we guide our
patients and families through the entire care
process. As guides, we want our patients and
families to feel secure and supported through
out their health care experiences, and we want
them to say of us:
“They listened and attended to us with care and
compassion. They smoothed the way for us by
sharing practical and valuable information
with people who could help us. They treated us
with dignity and respect. They were skillful and
knowledgeable. They did not keep us waiting.”

5. Services Provided
 Psychosocial assessments
 Crisis intervention
 Counseling
 Support groups
 Family contact
 Brokering cultural diversity issues
 Coordination and facilitation of community resources
 Case management and coordination of legal issues
 Discharge planning and coordination
 Aftercare follow-up
 Legal and advocacy assistance
 Financial assistance
 Bereavement and grief counseling
 Patient education
 Interpreter services in house and outside services
 Assistance with meals, taxi service, other transportation
and accommodations as needed.
 Social workers provide services in all inpatient units, the
Emergency Department and all the subspecialty practices.

6. Suspected Child Abuse and Neglect Team
 In 1999, Suspected Child Abuse and Neglect (SCAN) Team was created.
This is a multi-disciplinary team that includes physicians, nurses,
social workers, law enforcement, Child Welfare, public health and
other individuals. It's intended to help recognize and take action
towards suspected cases of abuse.
 “On any day, 3% to 5 % inpatient population come to the hospital
because of abuse or neglect. From 2004 to 2006, 34% of children under
the age of one were non-accidental traumas. Another 30% said it was
due to falls, but many were suspected to be abuse or neglect”.

7. Community Context
 Children’s Hospital Central California (CHCC) is the
only hospital that has Pediatric Nephrologists
between San Francisco and Los Angeles.
 CHCC provides medical services in Central Valley
and San Joaquin Valley.
 Most of our patients are on Medical and California
Children Services(CCS).
 We provide services to children ages 0-21 yrs. old
 Very diverse patients and families
Nephrology Clinic
Different stages of their illness:
 Chronic kidney disease
 Kidney Failure
 Dialysis
 Kidney transplant

8. Population-at-risk
• Patients and families who
have many social issues
• Patients who are
undocumented
• Single parents

9. Practices
In order to develop a plan to resolve problems and
challenges, we spend time talking with families to
gain an understanding of the family background
and culture, the child and parent’s understanding
and reaction to the illness or injury, and any other
factors. We assist families during critical moments,
we are mediators of family conflicts, and we also
serve as liaisons to community organizations.

10. Significance of the Department in
Terms of Social Justice, Social Work
Values, and Human Rights
We assist families with the personal, emotional, financial and
family conflicts that may affect the health of the child. We can help
parents comprehend goals and treatment plans. We offer
information, crisis intervention, and referral to community support
agencies and other services. We are sensitive to cultural, social and
religious beliefs. In order to improve the children’s well-being we
associate with spiritual and chaplain services, interpreter services,
child life, clinical psychology, rehabilitation, and clinical nutrition.
We offer great services by providing: excellence, compassionate
care, integrity, innovation, collaboration, and stewardship.

11. Reference
 http://www.childrenscentralcal.org