As our team started to embark on this journey around ChatOps, we found that the need to manage deployments in the cloud was a common pain point for other DevOps practitioners. Our goal was to gravitate to a community that thrived in a DevOps mentality and shared the same visions we had around managing our Cloud Foundry-based deployments in IBM Bluemix. This presentation walks you through the work that was done around Cognitive ChatOps.

1. ChatOps in Action
Todd Kaplinger
STSM, Bluemix ChatOps

2. ChatOps
• Collaborative approach to DevOps using tools such
as Slack
• Audit trail of all actions performed in context of Slack
• Reduce context switching between productivity tools
such as Atlas UI and Slack
• Bring DevOps closers to DevOps preferred
operating environments (Slack is a tablestake)
• Natural Language approach to driving completion of
“tasks”

3. Complimentary to IBM DevOps Services
Discover InsightsManageDeploy Socialize Insights
Bind to Bluemix
Services
DeployVMs,
Containers,
BuildPacks
directly from Git
Suggest Bluemix
Services
Scale, Monitor,
HealthChecks,
Manage
Applications,
Daily/Weekly
Summaries
Twitter
Integration
(Milestones and
Significant
Lifecycle Events)
Rich Analytics
demonstrating
value of our Bot
Platform
Cognitive Applied to Dev Lifecycle

4. Deploy
• Deploy GitHub projects to
Bluemix
• Detect CI integrations
(existence of travis.yml)
• Listen for significant
changes and redeploy
• Enrich via Slack buttons
production deployments
approvals

5. Manage
• Subscribe to lifecycle activities
• GitHub Issues
• Code Delivery
• Pull Requests
• Test Results
• Manage Application
• Restart Apps
• Increase Memory
• Scale Instances

6. Socialize
• Actively post to social tools
beyond Slack (gamification)
• Define milestones and
achievements
• Deploys to production
• # of pull requests merged
• # of GitHub issues closed
• Notify users of planned
outages

7. Insights
• Embrace badge concepts
• 3rd Party
• Code Coverage
• Dependency Mgmt
• Test Results
• Code Insights
• ….
• Post to slack charts and graphs
github
slack

8. 12
IBM Confidential
IBM
Custom
Community
Plugins
(Scripts)
GHE
VMWare
Weather
Twitter
PagerDuty
Box
WatsonMyAPI
StockQuote
Bluemix
Clients (Adapters)Slack
FB
Messenge
r
WeChatSkype Watson Speech
Analytics
Hubot (Platforms)
DropBox
Cleversafe
Docker Image
OpenWhisk
WatsonRedis
ArtificialIntelligence
BotsOps
Bots Repository (Ready made per industry)
Twitter
Virtual
Assistance
BOTs at a Glance

9. Open Source Dev
• Public GitHub Organization
• https://github.com/ibm-cloud-solutions/
• Distributed via public NPM
• Open Development Model
• Apache 2 License
• Open Source Toolchain
• Badges
• Travis (Build Automation)
• Coveralls (Code Coverage)
• DependencyCI (Legal)
github
npmjs

10. chat clients ibm containers
Cognitive
Learning
Watson
CloudFoundry
SoftLayer
Weather
Retrieve & Rank
NLC
VMWare
Cleversafe
OpenWhisk
GitHub APIs
ibm cloud
3rd Party APIs
Bots Topology
ManageLeverageIntegrate

11. • IBM Community for Open Source
Contributions
• Cloudbot Project released August
2016
• Landing Page links to public
GitHub efforts
• Links to articles, blogs and usage
statistics for our projects on GitHub
• Strong interest in our content
based upon our earlier
contributions from PI Lessons
Learned
dW Open Community

12. • Developer Stories - Great
model for sharing
backgrounds
• Blog Articles to deep dive into
our Bots effort
• More developer stories and
articles to be published
dW Open Developers

13. • Public dW Open Slack
• Slack Details
• 302 Active Members
• 79 Active Channels
• Focus on simplified
model for demoing
Slack Integration
dW Open Bot