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Chatbots to Democratize the Access to Information and Internet Services
The document discusses the use of chatbots to enhance access to information and internet services, emphasizing their role as user-friendly interfaces for communication with software systems. It highlights a project led by Javier Cánovas at the UOC that aims to democratize information access through chatbots. The initiative illustrates the integration of chatbots with data services to improve citizens' access to public information.
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- 32. UOCresearch @UOC_research Javier Cánovas. SOMResearch Lab – IN3. EIMT – UOC CHATBOT + DATA SERVICE = REAL CITIZEN ACCESS TO PUBLIC INFORMATION
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