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TUGA IT 2017
LISBON, PORTUGAL
THANK YOU TO OUR
SPONSORSPLATINUM
GOLD SILVER
PARTICIPATING
COMMUNITIES CLOUD
PRO
PT
Email : rick.vanrousselt@outlook.com
rickvanrousselt #tugait
Bots… Bots…Bots
The first bot you ever
used?
QnA maker
Demo
When to build a bot
Not: Should I build a bot
But
What is the outcome I want for
users of my product or service?
1
What is the business outcome you
want to drive?
2
- Customer retention
- Customer service
- Ex: helping a user until a live person is available
Is a conversational chatbot the
best medium for your outcome?
3
- Vacation booking site?
- Recipe's site?
Does your idea try to replace tasks
that people love doing?
4
- Ex: Plan a trip
Is the cost for using your chatbot-
powered product or service less than
the perceived value?
5
- Ex: Shopping list
Components
LUIS.AI
Demo
UtterancesTraining sentences
IntentsTask or action a user wants to perform => verbs
EntitiesInformation relevant to the intent => Nouns
Entities
• Prebuild: dates, times, geography
• Simple
• List: synonyms
• Hierarchical: parent – child relationship
• Ex: $TravelClass: including $First, $Business, and $Economy
• Composite: made up of other entities that form part of a whole
FeaturesImprove your model
Features
• Phrase list features:
• Help establish an utterance pattern
• Ex: Who is Rick, Who is Jeff, Who is Dan
• Always use pre-build entities if they exist first
• Pattern features:
• Express that some words or structures are meaningful
• Ex: INCd => INC12345
Pre-build domains
Information relevant to the intent => Nouns
TIP
Always re-train
your model
Supported languages
Locale Language Prebuilt entity support
en-US American English ☑️
fr-CA Canadian French -
fr-FR French (France) ☑️
it-IT Italian ☑️
nl-NL Dutch -
de-DE German ☑️
es-ES Spanish (Spain) ☑️
es-MX Spanish (Mexico) -
pt-BR Portuguese (Brazil) ☑️
ja-JP Japanese ☑️
ko-KR Korean -
zh-CN Chinese ☑️
SPAdminBot
https://github.com/RickVanRousselt/SharePointAdminBot
TechoramaBot
Demo
Speech To Text
Demo
How can I start (dev)
• https://dev.botframework.com/
• https://www.luis.ai/
• https://mva.microsoft.com/en-us/training-courses/getting-started-
with-bots-16759
How can I start (non-dev)
• https://www.onsequel.com/
• https://botsociety.io/
• https://chatfuel.com/
• https://qnamaker.ai/
• https://www.luis.ai/
If you have any more questions
PLEASE FILL IN EVALUATION
FORMSFRIDAY, MAY 19th SATURDAY, MAY 20th
https://survs.com/survey/cprwce7pi8 https://survs.com/survey/l9kksmlzd8
YOUR OPINION IS
THANK YOU TO OUR
SPONSORSPLATINUM
GOLD SILVER

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My Luis.ai session slides from Tuga IT 2017 Portugal

Editor's Notes

  1. My name is rick and i am an office 365 sharepoint consultant. I”m currently focussed on o365 and azure. If you want to contact me please reach out to me on twitter or just send me an email
  2. Now lets have a look at the agenda. First we will have a quick look at what are containers and how does docker relate to this Then we will go over some of the details why we should start using docker and containers After this we will start exploring the azure container service or ACS for short We will end this session with some examples how we can use containers in combination with office add-ins
  3. https://www.utwente.nl/nl/lisa/faq/faq-sharepoint/