Friendly fraud occurs when a customer files a chargeback instead of trying to first get a refund from the merchant.

2. FRIENDLY
FRAUD IN
DIFFERENT
INDUSTRIES

3. Friendly Fraud:
Friendly fraud occurs when a customer files a
chargeback instead of trying to first get a refund
from the merchant. Authorized cardholders dispute
legitimate charges to their credit cards, pushing
the bank to force a refund under the pretense
that the merchant made an error.

4. Digital goods such as music and movie
streaming make them particularly susceptible
to affable fraud. Let’s take an example of a
teenager who buys a movie online using t
heir parents’credit card without telling
them. The parents don’t recognize the
transaction and so they dispute it.
Digital Goods
& Services

5. Digital Goods
& Services
OUR ADDRESS
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app@chargebackexpertz.com