2. Chargeback Management
A chargeback occurs when a cardholder disputes a
transaction after purchasing goods or service that fails
to match its description. Not all of the cardholder’s
disputes result in a chargeback.
Chargebacks are usually a security, provided to
consumers to protect them from unauthorized transactions.
Chargeback management is a must to enhance the security
and validation of a transaction, as a merchant’s business
would be at risk if the chargeback rate is too high.
3. First Steps To Manage
Chargebacks
This is important that you do not accept the
chargebacks as a cost of business operation. I
nstead, you should grow in value and deplete,
and eventually get rid of chargebacks.
4. There should be a plan and
proper know-how of the chargeback.
Some of the points are discussed below
Cause of the Chargeback.SSSS
Is Chargeback valid or not?
Customer service can work throughout
achieving good results
Seek external help if conditions
get worse.
5. The chargebacks can be prevented
by a few measures:
Merchant’s error elimination.
Tracked transaction.
Delivery tracking.
Informative descriptors for merchant’s and customer’s notification.
Provide support as best as you can.
Take support from experts.
6. United-States US Head Office
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Clearwater, Florida 33762
United-Kingdom UK Head Office
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London EC1V 2NX
+1 855-465-4723
app@chargebackexpertz.com
www.chargebackexpertz.com