The document discusses diversity and effective communication in relationships. It defines diversity as the state of being diverse and how a person changes within different environments. Cultural competence is defined as understanding and appreciating differences and adjusting behavior to enhance relationships. Developing cultural competence involves valuing diversity, evaluating personal perceptions, and building cultural knowledge. Effective communication involves adjusting communication styles, giving and receiving criticism, and understanding body language. Making the most of personal relationships involves using positive relationship strategies, having emotional intelligence, spending time with respected people, managing conflicts and anger, and avoiding destructive relationships.