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Chapter 7: Continuity 
By Araya T. and Nujjaree W.
Why is continuity Essential? 
A unique value proposition compared 
to competitors 
A distinctive value chain 
Making clear tradeoffs and 
different from rivals 
Fit across the value chain 
Continuity overtime 
Strategic continuity is essential to creating and sustaining 
“competitive advantage”
• It builds a company’s brand, its reputation, 
and its customer relationships 
• Example: In-N-Out Burger 
1. Continuity reinforces a 
company’s identity 
“Through the times have changed, you’ll find today 
exactly what customer enjoyed since 1948” 
Old - fashioned menu and Old - fashioned value (Treat employees like family)
• Suppliers, channels, and other outside 
parties 
• Example: Nestle’ 
2. Continuity helps 
stakeholders contribute to a 
company’s competitive 
advantage 
• Nestle’ developed a thriving supply 
base of local farmers for it’s milk in 
India 
• Starting in the 1960s with just 180 
farmers 
• Nestle’ provided technical assistance, 
training, and supplies to the farmers 
• Now the number of farmers working 
with Nestle’ has grown to over 75,000.
• Allows an organization to build unique 
capabilities and skills tailored to its 
strategy 
Fosters improvements in 
individual activities and fit 
across activities 
• Unique style of service 
• Employees have skills and attitudes that fit the company’s strategy 
• It’s becoming company’s culture and hard for rivals to match
What Does Continuity Involve? 
The continuity does not mean that an organization should stand still 
Stability in core value proposition – successful company rarely reinvent 
themselves they reinventing their methods 
 Telegraph and culminating 
 Rapid information about financial market 
 Beginning in small-town 
 Everyday low prices
When Does strategy need to change? 
1. as customer need change ,a company‘s core value proposition may 
simply become obsolete. 
2. Innovation of all sorts can serve to invalidate the essential trade-offs 
on which a strategy relies. 
3. A technological or managerial breakthrough can completely trump a 
company’s existing value proposition.
What Must Change? 
• You must stay on the 
frontier of OE 
In the mid 1990s BMW came 
behind other automaker on 
investment in best practice. 
So BMW set out new 
production line to cut the time 
in half. 
- OE improvement 
- running some activities in 
parallel 
- Revise design process using 
CAS (computer- Aided 
Styling) 
CAS
What Must Change? 
• You must change when there are ways to extend your value proposition 
Netflix 
- At first distribute DVDs by mail. 
- They searching for an internet based solution “Streaming” is the answer 
- “the cost” round-trip for a mailed DVD was about a dollar versus just 
five cent to stream. 
$ 1 $ 0.05
Strategies Emerge and Strategies Evolve 
• Southwest is the great 
example pass all the test of 
strategy. They have achieved 
what most managers can only 
dream of . 
Continuity at Southwest airline 
Continuity of strategy at Southwest 
airline is reflected in its sustained 
competitive advantage. 
Over the 30 years period , Southwest 
airline average ROIC was 11.4 % versus 
the industry’s 3.1%
Strategies Emerge and Strategies Evolve 
Porter is suggesting that anyone can come along and 
create a Southwest in 3 easy steps 
1. Do some analysis (Five Force, Value Chain, Relative Cost and Value) 
2. Draw an industry map, showing how current player positioned 
3. Choose an unoccupied position.
Strategies Emerge and Strategies Evolve 
Dell - Early, core strategy is selling direct. ( 
to avoid the reseller’s margin) and 
building to order using purchased 
components (avoid the cost of internal 
technology development & component 
manufacturing) 
- Time Change, the Strategy also 
Change. 
- Dell found that the value proposition 
was more compelling with larger 
corporate customer with in-house IT-Department 
than with smaller 
purchasers. 
- That was the heart of Dell’s cost 
advantage.
Strategies Emerge and Strategies Evolve 
Porter’s key points is 
- It is rarely possible to figure out everything 
that will matter at the very start. 
- Change is inevitable, and the capacity to 
change is critically important. 
- The continuity of direction makes effective 
change more likely.
Thank you

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Chapter 7 continuity the enabler

  • 1. Chapter 7: Continuity By Araya T. and Nujjaree W.
  • 2. Why is continuity Essential? A unique value proposition compared to competitors A distinctive value chain Making clear tradeoffs and different from rivals Fit across the value chain Continuity overtime Strategic continuity is essential to creating and sustaining “competitive advantage”
  • 3. • It builds a company’s brand, its reputation, and its customer relationships • Example: In-N-Out Burger 1. Continuity reinforces a company’s identity “Through the times have changed, you’ll find today exactly what customer enjoyed since 1948” Old - fashioned menu and Old - fashioned value (Treat employees like family)
  • 4. • Suppliers, channels, and other outside parties • Example: Nestle’ 2. Continuity helps stakeholders contribute to a company’s competitive advantage • Nestle’ developed a thriving supply base of local farmers for it’s milk in India • Starting in the 1960s with just 180 farmers • Nestle’ provided technical assistance, training, and supplies to the farmers • Now the number of farmers working with Nestle’ has grown to over 75,000.
  • 5. • Allows an organization to build unique capabilities and skills tailored to its strategy Fosters improvements in individual activities and fit across activities • Unique style of service • Employees have skills and attitudes that fit the company’s strategy • It’s becoming company’s culture and hard for rivals to match
  • 6. What Does Continuity Involve? The continuity does not mean that an organization should stand still Stability in core value proposition – successful company rarely reinvent themselves they reinventing their methods  Telegraph and culminating  Rapid information about financial market  Beginning in small-town  Everyday low prices
  • 7. When Does strategy need to change? 1. as customer need change ,a company‘s core value proposition may simply become obsolete. 2. Innovation of all sorts can serve to invalidate the essential trade-offs on which a strategy relies. 3. A technological or managerial breakthrough can completely trump a company’s existing value proposition.
  • 8. What Must Change? • You must stay on the frontier of OE In the mid 1990s BMW came behind other automaker on investment in best practice. So BMW set out new production line to cut the time in half. - OE improvement - running some activities in parallel - Revise design process using CAS (computer- Aided Styling) CAS
  • 9. What Must Change? • You must change when there are ways to extend your value proposition Netflix - At first distribute DVDs by mail. - They searching for an internet based solution “Streaming” is the answer - “the cost” round-trip for a mailed DVD was about a dollar versus just five cent to stream. $ 1 $ 0.05
  • 10. Strategies Emerge and Strategies Evolve • Southwest is the great example pass all the test of strategy. They have achieved what most managers can only dream of . Continuity at Southwest airline Continuity of strategy at Southwest airline is reflected in its sustained competitive advantage. Over the 30 years period , Southwest airline average ROIC was 11.4 % versus the industry’s 3.1%
  • 11. Strategies Emerge and Strategies Evolve Porter is suggesting that anyone can come along and create a Southwest in 3 easy steps 1. Do some analysis (Five Force, Value Chain, Relative Cost and Value) 2. Draw an industry map, showing how current player positioned 3. Choose an unoccupied position.
  • 12. Strategies Emerge and Strategies Evolve Dell - Early, core strategy is selling direct. ( to avoid the reseller’s margin) and building to order using purchased components (avoid the cost of internal technology development & component manufacturing) - Time Change, the Strategy also Change. - Dell found that the value proposition was more compelling with larger corporate customer with in-house IT-Department than with smaller purchasers. - That was the heart of Dell’s cost advantage.
  • 13. Strategies Emerge and Strategies Evolve Porter’s key points is - It is rarely possible to figure out everything that will matter at the very start. - Change is inevitable, and the capacity to change is critically important. - The continuity of direction makes effective change more likely.