This document discusses travel arrangements made by administrative professionals. It covers domestic and international travel, including making flight and hotel reservations, arranging ground transportation, and dealing with cultural differences abroad. The document also outlines organizational travel procedures, such as using travel agencies, preparing travel itineraries, obtaining funds, and filing expense reports. Administrative professionals are responsible for planning travel logistics and being prepared to handle duties during an executive's absence.

1. CHAPTER 15
SLIDE 1
CHAPTER
Travel
15 Arrangements
1 Domestic Travel
2 International Travel
3 Organizational Travel Procedures
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

2. CHAPTER 15
SLIDE 2
Domestic Travel
 Travel is necessary for many business
meetings and other commitments.
 Administrative professionals often make
travel arrangements
● Air travel
● Car rental
● Hotels
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

3. CHAPTER 15
SLIDE 3
Air Travel
 Flight classifications
● First class
● Business class
● Economy class
 Ticketing © James Leynse/Corbis
● Usually online or
by phone
● E-tickets
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

4. CHAPTER 15
SLIDE 4
Air Travel
 Security
 Airline clubs
 Parking services
 Company-owned
and chartered
planes
U.S. Transportation Security Administration
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

5. CHAPTER 15
SLIDE 5
Domestic Travel
 Ground transportation
● Taxi
● Shuttle bus
● Car rental
 Hotel reservations
 Car travel Use the Internet for maps and driving
 Rail travel directions, lists of restaurants, weather
forecasts, and points of interest in
specific locations.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

6. CHAPTER 15
SLIDE 6
International Travel
 Cultural differences
 International flights
 Passports and visas
 Health documents and precautions
 International car rental and driving
 International rail transportation
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

7. CHAPTER 15
SLIDE 7
Cultural Differences
 Business practices differ by country.
 Information sources
● Consulates
● Travel books
● Seminars and short courses
● The Internet
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

8. CHAPTER 15
SLIDE 8
Travel.State.Gov
Bureau of Consular Affairs/U.S. Department of State
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

9. CHAPTER 15
SLIDE 9
Organizational Travel Procedures
 Procedures vary by organization.
 Arrangements by travel agencies
● Helpful for international travel
● Include a travel itinerary
● May require a fee or service charge
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

10. CHAPTER 15
SLIDE 10
Arrangements by the
Administrative Professional
 Determine passport and visa requirements.
 Check currency needs.
 Research health issues and business
etiquette.
 Make flight and hotel reservations.
 Arrange car rental and rail transportation.
 Prepare an itinerary.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

11. CHAPTER 15
SLIDE 11
Arrangements by the
Administrative Professional
 Schedule appointments and meetings.
 Obtain travel funds.
 Prepare and organize materials for the trip.
 Determine procedures to follow in the
executive’s absence.
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

12. CHAPTER 15
SLIDE 12
Itinerary
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

13. CHAPTER 15
SLIDE 13
Organizational Travel Procedures
 Duties during the executive’s absence
● Make decisions
● Handle correspondence, messages, and
appointments
 Post-trip activities
● Expense reports
● Follow-up correspondence
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

14. CHAPTER 15
SLIDE 14
Expense Report
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e