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![A S S U M P T I O N # 1
“ W E L L , M O S T U S E R S W I L L H AV E [ I N S E R T
L AT E S T F E AT U R E H E R E ] B Y T H E I R N E X T
P H O N E ”](https://image.slidesharecdn.com/2018wearedevs-assumptions-180517125350/75/Challenging-Your-Assumptions-12-2048.jpg)
![kristina.io@krstnfx
– L I Z A M U N D Y, T H E AT L A N T I C
“[There was] a whiteboarding session [where] a problem had an error
in it; when one female job candidate sensed this and kept asking
questions, evaluators felt that all her questions suggested she wasn’t
competent”
https://www.theatlantic.com/magazine/archive/2017/04/why-is-silicon-valley-so-awful-to-women/517788/](https://image.slidesharecdn.com/2018wearedevs-assumptions-180517125350/75/Challenging-Your-Assumptions-53-2048.jpg)
Uploaded byKristina Fox
Challenging Your Assumptions
The document discusses common misconceptions and assumptions made by app developers regarding user behavior and accessibility. It emphasizes the importance of considering diverse user needs, testing assumptions, and designing with accessibility in mind from the beginning. Suggestions include involving users in beta testing and observing team dynamics to improve product outcomes.
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Challenging Your Assumptions
- 1. @krstnfx kristina.io C HA L L E N G I N G Y O U R A S S U M P T I O N S K R I S T I N A F O X
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- 4. M O M’ S F I R S T D AY W I T H A N I P H O N E
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- 6. kristina.io@krstnfx $# Ooh I cantake pictures now! Yes, mom… 📱 Me
- 7. kristina.io@krstnfx $# What’s this thing?It’s a search bar 📱
- 8.
- 9. kristina.io@krstnfx $# How come thebuttons keep wiggling? What? Oh you’re holding down too long 📱
- 10. kristina.io@krstnfx $# Why can’t Iopen YouTube? You’re pressing too hard on the screen 📱
- 11. A S SU M P T I O N S W E M A K E B U I L D I N G A P P S
- 12. A S SU M P T I O N # 1 “ W E L L , M O S T U S E R S W I L L H AV E [ I N S E R T L AT E S T F E AT U R E H E R E ] B Y T H E I R N E X T P H O N E ”
- 13. kristina.io@krstnfx $# Why can’t Iopen YouTube? You’re pressing too hard on the screen 📱
- 14. kristina.io@krstnfx T H IN G S T O C O N S I D E R ( E X T E R N A L FA C T O R S ) • Having features turned off • Network speed (globally)
- 15. kristina.io@krstnfx T H IN G S T O C O N S I D E R ( I N O U R C O N T R O L ) • Performance/memory usage • Battery • Backwards compatibility
- 16. kristina.io@krstnfx R E PE AT I N G F U N C T I O N A L I T Y
- 17. A S SU M P T I O N # 2 “ O U R U S E R S W I L L G E T I T E V E N T U A L LY ”
- 18. kristina.io@krstnfx I C ON O G R A P H Y
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- 22. kristina.io@krstnfx I O S8 S H I F T K E Y
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- 24. kristina.io@krstnfx - S LAVA P E S T O V “A mistake many programmers make is deprioritizing bugs with known workarounds. You don’t want your users learning to avoid certain features.” https://twitter.com/slava_pestov/status/861444737886167040
- 25. A S SU M P T I O N # 3 “ P E O P L E W I T H D I S A B I L I T I E S D O N ’ T U S E O U R A P P ”
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- 27. kristina.io@krstnfx – D AVI D S T O R E Y “By designing for someone with a permanent disability, someone with a situational disability can also benefit.” https://twitter.com/dstorey/status/649636741033279488
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- 32. AV O ID I N G T H E A S S U M P T I O N M I N D S E T
- 33. S U GG E S T I O N # 1 B E TA T E S T W I T H P E O P L E A R O U N D Y O U
- 34. S U GG E S T I O N # 2 D E V E L O P W I T H A C C E S S I B I L I T Y I N M I N D F R O M T H E B E G I N N I N G
- 35. kristina.io@krstnfx Q U IC K B O O K S S E L F - E M P L O Y E D
- 36. kristina.io@krstnfx Q U IC K B O O K S S E L F - E M P L O Y E D
- 37. kristina.io@krstnfx - S LAVA P E S T O V “A mistake many programmers make is deprioritizing bugs with known workarounds. You don’t want your users learning to avoid certain features.” https://twitter.com/slava_pestov/status/861444737886167040
- 38. S U GG E S T I O N # 3 G E T I N T H E M I N D O F Y O U R U S E R S
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- 40. kristina.io@krstnfx %& Hi! I noticedyou’re planning to purchase this boxed software. Uh. Yeah?
- 41. kristina.io@krstnfx %& So can Isee how you install the software at your house? What?
- 42. kristina.io@krstnfx %& Don’t worry, youcan trust me! Well, ok I guess.
- 43.
- 44. kristina.io@krstnfx What people saythey do and what they actually do is usually different
- 45. A S SU M P T I O N S W E M A K E O N O U R T E A M S
- 46. A S SU M P T I O N # 4 “ J O H N I S T H E E X P E R T O N T H AT F E AT U R E . G I V E T H E W O R K T O H I M ”
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- 48. kristina.io@krstnfx https://twitter.com/justkelly_ok/status/852140422432292864 - K EL LY E L L I S “If you have a manager who always gives the senior guy on the team all the interesting work, you won’t get promoted. Seen it happen.”
- 49. A S SU M P T I O N # 5 “ T O M D I D N ’ T S AY A N Y T H I N G D U R I N G O U R M E E T I N G S O H E D O E S N ’ T H AV E A N O P I N I O N O N I T ”
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- 51. kristina.io@krstnfx D I VE R S E T E A M S M A K E B E T T E R P R O D U C T S • Homogeneous thinking produces false sense of progress • Diverse teams feel less comfortable, but perform better • Focus on and process facts more carefully • More innovative https://hbr.org/2016/09/diverse-teams-feel-less-comfortable-and-thats-why-they-perform-better https://hbr.org/2016/11/why-diverse-teams-are-smarter
- 52. A S SU M P T I O N # 6 “ A M Y A S K E D A L O T O F Q U E S T I O N S . S H E C L E A R LY D O E S N ’ T K N O W W H AT S H E ’ S D O I N G ”
- 53. kristina.io@krstnfx – L IZ A M U N D Y, T H E AT L A N T I C “[There was] a whiteboarding session [where] a problem had an error in it; when one female job candidate sensed this and kept asking questions, evaluators felt that all her questions suggested she wasn’t competent” https://www.theatlantic.com/magazine/archive/2017/04/why-is-silicon-valley-so-awful-to-women/517788/
- 54. S U GG E S T I O N O B S E R V E Y O U R O W N T E A M A N D S AY S O M E T H I N G http://projectinclude.org/recommendations/
- 55. kristina.io@krstnfx - A LA N A L D A “Your assumptions are your windows on the world. Scrub them off every once in awhile, or the light won't come in.”
- 56. T H AN K S ! kristina.io @krstnfx