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Challenges	and	Tools
for	Multi-Screen UX
Smartphones,	Tablets,	computers,…
Hugo	Labonde	– UX	Designer
Jules	Leclerc	– Lead	UX
Usabilis
UX	research &	Design	Agency
Companies focused
mainly on	the	
Smartphone	UX
A	multi-device
ecosystem
Quantitative	and	
qualitative	study
devices per	user
3,2
Composition	of	this
ecosystem
(percentage of	ownership)
Smartphone
Tablet
Computer
Other
Connected TV
99
74
99
40
9
Smartphone
“A	must”
Tablet
“The	homebody”
Computer
“The	expert	tool”
of	people	use	several different devices for	the	same
activity
99%
of	people	use	multiple	devices simultaneously
75%
User	is not	aware of
its multi-device use
The	7	most significant
results
1.
A	Picture	is the	most
efficient	way to	find a	
specific content
1.
A	similar information	
architecture	on	every
device
2.
Specific layout for	each
device
3.
4.
Same content	should be
found on	all	devices
4.a b c
a b c
Inform users about	
synchronization between
devices
5.
Facilitating the	transition	
between devices
6.
Offer specific features for	
each devices
7.
Tools to	design	
multi-screen UX
User	testing GuidelinesExperience map
• Guidance
• Continuity
• Synchronization
• Immediate feedback
• Error management
• Flexibility
• Environment of	use
• Security
Criteria for	the	Evaluation
Of multi-devices User	
Experience
Get slides	here :
tinyurl.com/multiux
@Usabilis
@JulesLeclerc
@HugoLabonde

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