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The Vision
SELECTED EE COUNTRY: CROATIA
TEAM LEADER: MATEJ NIKOLIC
TEAM MEMBER: ANDREJ HANZIR
MEMBERS COUNTRY: CROATIA
SCHOOL: UNIVERSITY OF ZAGREB, FACULTY OF ECONOMICS&BUSINESS
The competitiveness of EE
                          Prejudices – because of problematic              High corruption in comparison to WE
                            history, filled with wars and political       (Corruption perceptions index - 2012.
                        tensions many people and investors from             data1 – EE selected countries rank:
                         different regions have prejudices which            Slovenia -37, Croatia – 62, Serbia –
                        adversely affect tourism and investments       80, Russia – 133, Ukraine – 144; WE selected
                       Slow adapting to the ‘’open market mind’’       countries rank: Switzerland – 6, Germany –
                          due to the long period of socialism                   13, France – 22, Spain – 30)
                                                                                      Low mobility

                                                           Weaknesses

                         Bad entrepreneurial climate (Ease of
                                                                        Low developed country brand of the EE
                          doing business index3 – EE selected
                                                                         countries (example2 – 2012/13 Top 25
                         countries rank: Slovenia - 35, Croatia -
                                                                       Country Brands: Switzerland – 1, Germany
                       84, Serbia - 86, Russia - 112, Ukraine – 137)
                                                                             – 7, France – 13, Spain – 19)
                          Lack of management knowledge &
                                                                         Undefined market penetration strategy
                         capabilities in the middle & senior level
1 http://www.transparency.org/cpi2012/results
2 http://www.futurebrand.com/foresight/cbi/cbi-2012
3 http://www.doingbusiness.org/rankings
Close to the market of WE
     Availability of skilled labor force
    Good level of English language
knowledge (In Croatia English language is           Emerging customer base
  mandatory subject in elementary and
              high school)
                                             Exceptional capabilities & productivity
       Growing education system


                                       Strenghts

     Big renewable energy potential         30% lower manufacturing costs compared
                                                                to WE
                                            Low political risk compared to Asia region
  Big agricultural production potential
                                            Low intelectual property risk compared to
                                                           Asia region
          Big tourism potential
“But the biggest problem Eastern European outsourcers face is the strong
perception, especially in the US, that outsourcing is an "Indian business”
                    Boris Kontsevoi, CEO of Intetics

“If I was to make a very broad generalisation, I would say India is good at
processing in a factory model, doing things quickly and being cost-efficient, and
Eastern Europe is a better destination for more experimental tasks.”
        Daniel Marowitz, head of global transaction banking at Deutsche Bank

“Eastern europe has huge land reserves which are partially unused and big
agricultural production potential. Organic agriculture and biomass production is
must take opportunity.”
           Professor, Faculty of Economics and Business Zagreb

“In many cases business executives simply don't take Eastern Europe into
consideration at all. I believe that various Eastern European industry and business
associations must play a greater role in promotion of the region as outsourcing
destination.”
                    Boris Kontsevoi, CEO of Intetics
Potential move of production to EE

    Furniture
    Tires
    Steel products
    Automobile parts
    Large appliances
    Games & toys

  2-10 % more cost effective in producing this type of products than
   China manufacturers
  Larger middle class customer base in EE region – 25 million households
   with an disposable annual income of 7500$
  4x larger GDP/capita in comparison to China
Future industries, sectors and
             companies
   Focus industries and sectors:
       1) Energy industry
       2) Agriculture
       3) Tourism
       4) IT
Energy industry
   Demand for Electric energy will rise in the future in whole EU
   Renewable energy
   EE has potential in wind, solar, biomass, hydro and geothermal energy1
   Although Croatia has big potential in renewable energy import of electric energy in
    Croatia in 20112 was 5.779 GWh (31%)
   Stable energy sector as a key factor for stable and growing economy
   Big factories from socialism age which are decaying
   Noncompetitive shipyards in Croatia are big weight for Croatian economy
   Solution ->
        Start of production in factories, reconstruction and conversion shipyards to manufacturing
         facilities for producing wind turbines and solar panels
        Stronger use of renewable energy potentials powered by strong production of wind turbines and
         solar panels in combination with hydroelectric power plants, geothermal power stations and
         biomass-based energy plants
        Export of electric energy & wind turbines & solar panels
   Big companies with focus on R&D and finance
                              1   http://www.irena.org/potential_studies/index.aspx?q=g
                              2   http://www.hep.hr/opskrba/en/esource.aspx
Agriculture
   EE has big arable land reserves (Areas in Eastern Europe and EU27 (1000
    ha), arable land data1 – Russia – 121781, ex-Yugoslavia+Albania – 6759, Total
    EE – 203981, EU27 – 110594)
   Predictions says that will be big demand for organic food in the future
   Clean water reserves are also big potential for export especially in Croatia
   In EE are dominant small farms owned by families
   Future
        Linking small family farms into big enterprises that compete in the market
         together
        Branding strategy, together market penetration strategy,
        Farms driven by technology
        Orientation to R&D and IT
        Important logistics and infrastructure
        Use of geographic position between East and West – fast delivery of products
         to consumers


                    1   http://www.bis.gov.uk/assets/foresight/docs/food-and-farming/regional/
Tourism
   EE is territory with rich history and culture and delightful monuments
   Tourism must be better used due to big potential, especially in Croatia
   Insufficient utilization due to fair marketing activities, low country branding
    activities and prejudices
   Improvement of marketing activities -> digital marketing
   47% tourist accommodation units in Croatia are private accommodation
    units
   Future:
        Better infrastructure
        Use of digital marketing
        Breaking prejudices about EE
        Conecting private accommodation advertisers
        Better education and human resources importance
IT
   5 reasons for IT outsourcing in EE region
       High skilled labor - The former Soviet Union had a strong educational
        emphasis on engineering and the sciences. Today EE have a highly skilled
        workforce in areas such as computer science, but at much lower labor costs
        than the UK.
       Cultural similarities - employees tend to take a more collaborative and less
        process-driven approach to projects.
       Time zones - most of the countries are just a few hours away from the UK in
        terms of time difference, making it easier to communicate within working
        hours.
       Data protection – EU Data Protection Act
       Growing labor market – In 2009, Romania was found to be the country with
        the highest growth of IT specialists, increasing by about 12% compared with
        2008. Ukraine followed with over 9% growth.

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[Challenge:Future] The Vision: The Future of Work

  • 1. The Vision SELECTED EE COUNTRY: CROATIA TEAM LEADER: MATEJ NIKOLIC TEAM MEMBER: ANDREJ HANZIR MEMBERS COUNTRY: CROATIA SCHOOL: UNIVERSITY OF ZAGREB, FACULTY OF ECONOMICS&BUSINESS
  • 2. The competitiveness of EE Prejudices – because of problematic High corruption in comparison to WE history, filled with wars and political (Corruption perceptions index - 2012. tensions many people and investors from data1 – EE selected countries rank: different regions have prejudices which Slovenia -37, Croatia – 62, Serbia – adversely affect tourism and investments 80, Russia – 133, Ukraine – 144; WE selected Slow adapting to the ‘’open market mind’’ countries rank: Switzerland – 6, Germany – due to the long period of socialism 13, France – 22, Spain – 30) Low mobility Weaknesses Bad entrepreneurial climate (Ease of Low developed country brand of the EE doing business index3 – EE selected countries (example2 – 2012/13 Top 25 countries rank: Slovenia - 35, Croatia - Country Brands: Switzerland – 1, Germany 84, Serbia - 86, Russia - 112, Ukraine – 137) – 7, France – 13, Spain – 19) Lack of management knowledge & Undefined market penetration strategy capabilities in the middle & senior level 1 http://www.transparency.org/cpi2012/results 2 http://www.futurebrand.com/foresight/cbi/cbi-2012 3 http://www.doingbusiness.org/rankings
  • 3. Close to the market of WE Availability of skilled labor force Good level of English language knowledge (In Croatia English language is Emerging customer base mandatory subject in elementary and high school) Exceptional capabilities & productivity Growing education system Strenghts Big renewable energy potential 30% lower manufacturing costs compared to WE Low political risk compared to Asia region Big agricultural production potential Low intelectual property risk compared to Asia region Big tourism potential
  • 4. “But the biggest problem Eastern European outsourcers face is the strong perception, especially in the US, that outsourcing is an "Indian business” Boris Kontsevoi, CEO of Intetics “If I was to make a very broad generalisation, I would say India is good at processing in a factory model, doing things quickly and being cost-efficient, and Eastern Europe is a better destination for more experimental tasks.” Daniel Marowitz, head of global transaction banking at Deutsche Bank “Eastern europe has huge land reserves which are partially unused and big agricultural production potential. Organic agriculture and biomass production is must take opportunity.” Professor, Faculty of Economics and Business Zagreb “In many cases business executives simply don't take Eastern Europe into consideration at all. I believe that various Eastern European industry and business associations must play a greater role in promotion of the region as outsourcing destination.” Boris Kontsevoi, CEO of Intetics
  • 5. Potential move of production to EE  Furniture  Tires  Steel products  Automobile parts  Large appliances  Games & toys  2-10 % more cost effective in producing this type of products than China manufacturers  Larger middle class customer base in EE region – 25 million households with an disposable annual income of 7500$  4x larger GDP/capita in comparison to China
  • 6. Future industries, sectors and companies  Focus industries and sectors:  1) Energy industry  2) Agriculture  3) Tourism  4) IT
  • 7. Energy industry  Demand for Electric energy will rise in the future in whole EU  Renewable energy  EE has potential in wind, solar, biomass, hydro and geothermal energy1  Although Croatia has big potential in renewable energy import of electric energy in Croatia in 20112 was 5.779 GWh (31%)  Stable energy sector as a key factor for stable and growing economy  Big factories from socialism age which are decaying  Noncompetitive shipyards in Croatia are big weight for Croatian economy  Solution ->  Start of production in factories, reconstruction and conversion shipyards to manufacturing facilities for producing wind turbines and solar panels  Stronger use of renewable energy potentials powered by strong production of wind turbines and solar panels in combination with hydroelectric power plants, geothermal power stations and biomass-based energy plants  Export of electric energy & wind turbines & solar panels  Big companies with focus on R&D and finance 1 http://www.irena.org/potential_studies/index.aspx?q=g 2 http://www.hep.hr/opskrba/en/esource.aspx
  • 8. Agriculture  EE has big arable land reserves (Areas in Eastern Europe and EU27 (1000 ha), arable land data1 – Russia – 121781, ex-Yugoslavia+Albania – 6759, Total EE – 203981, EU27 – 110594)  Predictions says that will be big demand for organic food in the future  Clean water reserves are also big potential for export especially in Croatia  In EE are dominant small farms owned by families  Future  Linking small family farms into big enterprises that compete in the market together  Branding strategy, together market penetration strategy,  Farms driven by technology  Orientation to R&D and IT  Important logistics and infrastructure  Use of geographic position between East and West – fast delivery of products to consumers 1 http://www.bis.gov.uk/assets/foresight/docs/food-and-farming/regional/
  • 9. Tourism  EE is territory with rich history and culture and delightful monuments  Tourism must be better used due to big potential, especially in Croatia  Insufficient utilization due to fair marketing activities, low country branding activities and prejudices  Improvement of marketing activities -> digital marketing  47% tourist accommodation units in Croatia are private accommodation units  Future:  Better infrastructure  Use of digital marketing  Breaking prejudices about EE  Conecting private accommodation advertisers  Better education and human resources importance
  • 10. IT  5 reasons for IT outsourcing in EE region  High skilled labor - The former Soviet Union had a strong educational emphasis on engineering and the sciences. Today EE have a highly skilled workforce in areas such as computer science, but at much lower labor costs than the UK.  Cultural similarities - employees tend to take a more collaborative and less process-driven approach to projects.  Time zones - most of the countries are just a few hours away from the UK in terms of time difference, making it easier to communicate within working hours.  Data protection – EU Data Protection Act  Growing labor market – In 2009, Romania was found to be the country with the highest growth of IT specialists, increasing by about 12% compared with 2008. Ukraine followed with over 9% growth.