The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




                                     Eastern Think Tank
                USE THE SOURCES TO OUTSOURCE. A FUTURE
                      COMPETITIVE EASTERN EUROPE
                                                              -Ukraine-
                                                                                Team Leader : Paula Vaida
                                                              Team Members:
                                                              Madalina Elena Barcar (Romania, The Bucharest Academy of Economic
                                                              Studies)
                                                              Joao Saracho de Almeida (Portugal, Universidade Lusofona do Porto)
                                                              Paula Vaida (Romania, The Bucharest Academy of Economic Studies)
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




      The Eastern Europe represents the former socialist world which led to a local misalignment between the economic
      and political institutions. The Eastern European countries that are currently developing are facing the economic
      crisis at different paces therefore, suffering from strong restructuring regarding the industry, the education, the
      politics and institutions. Though, cheap and qualified labor force, abundance of natural resources and easy-to-
      adapt-to cultures are favorable to achieving economic competitiveness and elasticity.
     Table 1: Eastern Europe countries: the Global Competitiveness Index 2012-                         General economic conditions in Eastern Europe
     2013¹
                        Overall Index    Basic           Efficiency      Innovation and
                        (Global level)   requirements    enhancers       Sophistication                            Infrastructure: the need
                                                                         Factors                                        for reforms and
    Country/Economy* Rank        Score   Rank    Score   Rank    Score   Rank     Score                             investments (railways,
    Estonia              34      4.64    26      5.47    31       4.63   33       4.06                                highways, airports)
    Czech Republic       39      4.51    44      4.89    34       4.59   32       4.13    Security and Defence:
    Poland               41      4.46    61      4.66    28       4.69   61       3.66        some of the EE                                  Energy and resources:
    Turkey               43      4.45    57      4.75    42       4.42   50       3.79    countries are members                                 RENEWABLE-
    Lithuania            45      4.41    49      4.84    46       4.38   47       3.83    of NATO; high levels                                    biomass and
    Latvia               55      4.35    54      4.79    48       4.37   68       3.57
                                                                                          of defense expenditure                                  hydropower;
                                                                                                 annually                                     NUCLEAR; SHALE
    Slovenia             56      4.34    39      5.05    55       4.25   36       4.02
    Hungary              60      4.30    55      4.78    52       4.32   58       3.68                                                                GAS
    Bulgaria             62      4.27    65      4.63    59       4.18   97       3.30
    Russian Federation 67        4.20    53      4.79    54       4.26   108       3.16                              Eastern Europe²
    Slovak Republic      71      4.14    62      4.64    51       4.33   74       3.50
    Montenegro           72      4.14    74      4.49    74       3.99   69       3.57
    Ukraine              73      4.14    79      4.35    65       4.11   79       3.43    Retail: this sector is
    Romania              78      4.07    90      4.22    64       4.12   106       3.20    depending on the                                    Financial services:
    Macedonia            80      4.04    71      4.52    84       3.85   110       3.13     general macro                                     Russia has the greatest
    Croatia              81      4.04    60      4.68    72       4.01   83        3.39   economic situation                                   number of banks in
    Moldova              87      3.94    93      4.16    99       3.71   131       2.85                                                              Europe
    Bosnia and           88      3.93    81      4.33    97       3.75   99        3.28
    Herzegovina
                                                                                                                     Business Process
    Albania              89      3.91    87      4.24    92       3.80   113      3.11
                                                                                                                    Outsourcing: EE is
    Serbia               95      3.87    95      4.15    88       3.83   124      2.96                              the first destination
    *Apart from Belarus and Kosovo                                                                                    for outsourcing
                                                                                                                           services
1 Allurentis Ltd., Emerging Europe – Central and Eastern Europe 2012|2013,
http://www.ukti.gov.uk/download/423761_175400/Emerging%20Europe:%20Central%20&%20Eastern%20Europe%202012-2013.pdf.html , Date of access:
19.02.2013, 10:27 AM
2 World Economic Forum,The Global Competitiveness Report 2012-2013, http://reports.weforum.org/global-competitiveness-report-2012-2013/, Date of

access:18.02.2013, 9:43 PM
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank


                                                                                Investing in Ukraine?

                                                                                Strengths:
                                                                                great ferrous and non-
                                                                                ferrous metal industry,
                                                                                producing cast iron, steel
                                                                                and pipes
                                                                                 natural resources:
                                                                                mineral deposits, shale gas
                                                                                (3rd place in Europe),
                                                                                hydro electricity
                                                                                 competitive sectors:
                                                                                textiles, food-processing,
                                                                                agribusiness, engineering,
                                                                                communication,
                                                                                pharmaceuticals
                                                                                low-cost professional
                                                                                labor force
                                                                                strategic location
                                                                                 oil exploration

                                                                                Weaknesses:
                                                                                 institutions: lack of
                                                                                organization, bureaucracy,
                                                                                corruption
                                                                                new high-tech industries
                                                                                are slowly emerging
                                                                                 regulatory burden
                                                                                professionals leaving
                                                                                for the Western conditions
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




          Prof. Viorel Mionel, The Bucharest Academy of Economic Studies

        Weaknesses                            Opportunities                     Future competitive sectors:
                                                                                MANDATORY REQUIREMENT to
                                                                                becoming competitive => investing in
                                                                                infrastructure and R&D
                                                                                • Tourism. All kinds of touristic
                                                                                activities can be developed in Eastern
                                                                                Europe
                                                                                •Agriculture. Large investments in
                                                                                automatizing, the existing irrigation
                                                                                infrastructure, proper climates and
                                                                                extensive lands.
                                                                                • IT and high-tech industries.
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




                                                                                                                                                                     IT? Telecomunications? Technology?
                                                                                                                                                                                 Finance?

                                                                                                                                                                  Analysing the Eurostat Report on the graduaters by
                                                                                                                                                                  field, it can be observed that people, regardless to the
                                                                                                                                                                  country of origin, are focused on areas such as
                                                                                                                                                                  business, social sciences and law. As we know, the
                                                                                                                                                                  western countries (i.e. Developed countries) are
                                                                                                                                                                  competitive in launching real professionals in areas
                                                                                                                                                                  such as those named, while the future needs IT
                                                                                                                                                                  specialists and programmers to develop a high
                                                                                                                                                                  productive and sustainable world...And this represents
                                                                                                                                                                  the core of Eastern Europe’s becoming competitive
                                                                                                                                                                  challenge...



                                                                                                                                                                                      COMPETIT
                                                                                                                                                                                       IVENESS
                                                                                                                                                                                      ACHIEVED


                                                                                                                                                                     IT/COMPU
                                                                                                                                                                     TING/ENGI
                                                                                                                                                                     NEERING/
                                                                                                                                                                      FINANCE
                                                                                                                                                                                              QUALIFIED
                                                                                                                                                                                                HUMAN
                                                                                                                                                                                              RESOURCES



Table 2: Percentage of graduates by field
Source: Eurostat, http://epp.eurostat.ec.europa.eu/statistics_explained/index.php?title=File:Percentage_of_graduates_by_field.PNG&filetimestamp=20111017134423,
Date of access: 25.02.2013
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




      The Future Company in Eastern Europe. 2022

                                                                                                                  • Multinational companiesGlobal
                                                                                                                    companies (mainly listed
                                                                                                                    companies with a large number of
                                                                                                        Size        shareholders)

        Future emerging companies=>
        • BPO/Outsourcing: bilateral benefits
           oursourcing company-client company
        • Telecomunications: a world wide band to ease                                                            • Cultural diversity among
                                                                                                                    employees
           the communication at all levels
                                                                                                                  • Unique organizational cultures
        • IT services: IT companies will be the solution                                               People
           for any company to develop in the future
        • Industry based-on companies: eco-friendly
           energy, shale gas exploitation, uranium
           industry                                                                                               •“Tacit” Activities¹ (collaborative,
                                                                                                                   complex problems solving) will take
                                                                                                                   the place of hierarchy
                                                                                                                  •Fluid communication, the innovation
                                                                                                   Organization    will be encouraged, balance between
                                                                                                                   new-old management school




                                                                          Sustainable emerging companies
  ¹ The McKinsey Quarterly, http://gotimpact.com/press/competitive_interactions.pdf, Date of access 26.02.2013
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




                    There are different ways of
   interaction between companies and the rest of the
   world. From a more classified angle, we can say
   that there is also a major difference between :




   - between them and the (possible) customers.                                 - of these companies with other partner companies.
   Here we have:                                                                Here we have:
   a)Media and publicity/marketing (forums, social                              a)Specialists (negotiators, attorneys)
   networks, commercials, banners etc.)                                         b)Suppliers (industry and strategic partners)
   b)CSR activities (concern for the environment)                               c)Marketing
   c)Customer service ( websites, phone service, in-person                      d)Acquisitions and mergers
   visits)                                                                      e)Opening new subsidiaries
   d)Partnerships with other companies
   e)Opening new subsidiaries
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




                                                                    Leadership
                                                                 Unique values
                                                                 of the future
                                                                   company




                                       Supplier
                                       development
The Future of Work: Competitiveness of Eastern Europe| The Eastern Think Tank




                         Future
                          EE                                                    The future Eastern European
                        Company                                                 company will have as important
                                                                                sectors:
                                                                                - Human Resources
                                                                                - IT Department
                                                                                - Research and Development
                                                                                - Marketing




                               IT           R&D

[Challenge:Future] USE THE SOURCES TO OUTSOURCE. A FUTURE COMPETITIVE EASTERN EUROPE

  • 1.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank Eastern Think Tank USE THE SOURCES TO OUTSOURCE. A FUTURE COMPETITIVE EASTERN EUROPE -Ukraine- Team Leader : Paula Vaida Team Members: Madalina Elena Barcar (Romania, The Bucharest Academy of Economic Studies) Joao Saracho de Almeida (Portugal, Universidade Lusofona do Porto) Paula Vaida (Romania, The Bucharest Academy of Economic Studies)
  • 2.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank The Eastern Europe represents the former socialist world which led to a local misalignment between the economic and political institutions. The Eastern European countries that are currently developing are facing the economic crisis at different paces therefore, suffering from strong restructuring regarding the industry, the education, the politics and institutions. Though, cheap and qualified labor force, abundance of natural resources and easy-to- adapt-to cultures are favorable to achieving economic competitiveness and elasticity. Table 1: Eastern Europe countries: the Global Competitiveness Index 2012- General economic conditions in Eastern Europe 2013¹ Overall Index Basic Efficiency Innovation and (Global level) requirements enhancers Sophistication Infrastructure: the need Factors for reforms and Country/Economy* Rank Score Rank Score Rank Score Rank Score investments (railways, Estonia 34 4.64 26 5.47 31 4.63 33 4.06 highways, airports) Czech Republic 39 4.51 44 4.89 34 4.59 32 4.13 Security and Defence: Poland 41 4.46 61 4.66 28 4.69 61 3.66 some of the EE Energy and resources: Turkey 43 4.45 57 4.75 42 4.42 50 3.79 countries are members RENEWABLE- Lithuania 45 4.41 49 4.84 46 4.38 47 3.83 of NATO; high levels biomass and Latvia 55 4.35 54 4.79 48 4.37 68 3.57 of defense expenditure hydropower; annually NUCLEAR; SHALE Slovenia 56 4.34 39 5.05 55 4.25 36 4.02 Hungary 60 4.30 55 4.78 52 4.32 58 3.68 GAS Bulgaria 62 4.27 65 4.63 59 4.18 97 3.30 Russian Federation 67 4.20 53 4.79 54 4.26 108 3.16 Eastern Europe² Slovak Republic 71 4.14 62 4.64 51 4.33 74 3.50 Montenegro 72 4.14 74 4.49 74 3.99 69 3.57 Ukraine 73 4.14 79 4.35 65 4.11 79 3.43 Retail: this sector is Romania 78 4.07 90 4.22 64 4.12 106 3.20 depending on the Financial services: Macedonia 80 4.04 71 4.52 84 3.85 110 3.13 general macro Russia has the greatest Croatia 81 4.04 60 4.68 72 4.01 83 3.39 economic situation number of banks in Moldova 87 3.94 93 4.16 99 3.71 131 2.85 Europe Bosnia and 88 3.93 81 4.33 97 3.75 99 3.28 Herzegovina Business Process Albania 89 3.91 87 4.24 92 3.80 113 3.11 Outsourcing: EE is Serbia 95 3.87 95 4.15 88 3.83 124 2.96 the first destination *Apart from Belarus and Kosovo for outsourcing services 1 Allurentis Ltd., Emerging Europe – Central and Eastern Europe 2012|2013, http://www.ukti.gov.uk/download/423761_175400/Emerging%20Europe:%20Central%20&%20Eastern%20Europe%202012-2013.pdf.html , Date of access: 19.02.2013, 10:27 AM 2 World Economic Forum,The Global Competitiveness Report 2012-2013, http://reports.weforum.org/global-competitiveness-report-2012-2013/, Date of access:18.02.2013, 9:43 PM
  • 3.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank Investing in Ukraine? Strengths: great ferrous and non- ferrous metal industry, producing cast iron, steel and pipes  natural resources: mineral deposits, shale gas (3rd place in Europe), hydro electricity  competitive sectors: textiles, food-processing, agribusiness, engineering, communication, pharmaceuticals low-cost professional labor force strategic location  oil exploration Weaknesses:  institutions: lack of organization, bureaucracy, corruption new high-tech industries are slowly emerging  regulatory burden professionals leaving for the Western conditions
  • 4.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank Prof. Viorel Mionel, The Bucharest Academy of Economic Studies Weaknesses Opportunities Future competitive sectors: MANDATORY REQUIREMENT to becoming competitive => investing in infrastructure and R&D • Tourism. All kinds of touristic activities can be developed in Eastern Europe •Agriculture. Large investments in automatizing, the existing irrigation infrastructure, proper climates and extensive lands. • IT and high-tech industries.
  • 5.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank
  • 6.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank IT? Telecomunications? Technology? Finance? Analysing the Eurostat Report on the graduaters by field, it can be observed that people, regardless to the country of origin, are focused on areas such as business, social sciences and law. As we know, the western countries (i.e. Developed countries) are competitive in launching real professionals in areas such as those named, while the future needs IT specialists and programmers to develop a high productive and sustainable world...And this represents the core of Eastern Europe’s becoming competitive challenge... COMPETIT IVENESS ACHIEVED IT/COMPU TING/ENGI NEERING/ FINANCE QUALIFIED HUMAN RESOURCES Table 2: Percentage of graduates by field Source: Eurostat, http://epp.eurostat.ec.europa.eu/statistics_explained/index.php?title=File:Percentage_of_graduates_by_field.PNG&filetimestamp=20111017134423, Date of access: 25.02.2013
  • 7.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank The Future Company in Eastern Europe. 2022 • Multinational companiesGlobal companies (mainly listed companies with a large number of Size shareholders) Future emerging companies=> • BPO/Outsourcing: bilateral benefits oursourcing company-client company • Telecomunications: a world wide band to ease • Cultural diversity among employees the communication at all levels • Unique organizational cultures • IT services: IT companies will be the solution People for any company to develop in the future • Industry based-on companies: eco-friendly energy, shale gas exploitation, uranium industry •“Tacit” Activities¹ (collaborative, complex problems solving) will take the place of hierarchy •Fluid communication, the innovation Organization will be encouraged, balance between new-old management school Sustainable emerging companies ¹ The McKinsey Quarterly, http://gotimpact.com/press/competitive_interactions.pdf, Date of access 26.02.2013
  • 8.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank There are different ways of interaction between companies and the rest of the world. From a more classified angle, we can say that there is also a major difference between : - between them and the (possible) customers. - of these companies with other partner companies. Here we have: Here we have: a)Media and publicity/marketing (forums, social a)Specialists (negotiators, attorneys) networks, commercials, banners etc.) b)Suppliers (industry and strategic partners) b)CSR activities (concern for the environment) c)Marketing c)Customer service ( websites, phone service, in-person d)Acquisitions and mergers visits) e)Opening new subsidiaries d)Partnerships with other companies e)Opening new subsidiaries
  • 9.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank Leadership Unique values of the future company Supplier development
  • 10.
    The Future ofWork: Competitiveness of Eastern Europe| The Eastern Think Tank Future EE The future Eastern European Company company will have as important sectors: - Human Resources - IT Department - Research and Development - Marketing IT R&D