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Copyright © 2011 Pearson Education
Chapter 14 :
Choosing the Right
Location and Layout
Choosing a Location
 The right region of the country
 The right state in the region
 The right city in the state
 The right site in the city
 Consider :
 Type of Activity
 Target group
 Suppliers
 Transportation
 Market opportunities
Geographic Information
Systems (GIS)
A geographic information system (GIS) is a
computer system for capturing, storing, checking,
and displaying data related to positions on Earth's
surface. By relating seemingly unrelated
data, GIS can help individuals and organizations
better understand spatial patterns and
relationships
Choosing a Governorate
 Proximity to markets
 Proximity to needed raw materials
 Wage rates
 Labor supply needs
 Business climate
 Tax rates
 Internet access
 Total operating costs
Example :
Free zones – Malls – heavy unemployed cities …etc
State Evaluation Matrix
State Weighted Score (Weight x Score)
Location Criterion Weight
Score (Low =
1, High = 5) State 1
State
2 State 3
Quality of labor force
Wage rates
Union activity
Property/building costs
Utility costs
Transportation costs
Tax burden
Educational/training assistance
Start-up incentives
Raw material availability
Quality of life
Other:
Other
Total Score
TABLE 14.1
Choosing the City
• Population trends
• Competition
• Compatibility with community
• Local laws and regulations
• Appropriate infrastructure
• Cost of utilities and public services
• Incentives
• Quality of life
Location Criteria for
Retail and Service
14
- 7
What to consider ?
• Trade area size – the region from which a
business can expect to draw customers
• Retail compatibility
• Degree of competition
• Index of retail saturation (IRS)
• Laws in the region
Index of Retail
Saturation
IRS =
C x RE
RF
Where:
• C = Number of customers in the trading area
• RE = Retail expenditures equals the average
expenditure per person for the product in the trading
area
• RF = Retail facilities = the total square feet of selling
space allocated to the product in the trading area
Location Criteria for Retail and Service
• Transportation network
• Physical and psychological barriers
• Customer traffic
• Adequate parking
• Reputation
• Visibility
Retail & Service Location Options
• Central Business Districts (CBDs)
• Neighborhood locations
• Shopping centers and malls
Shopping
Centers and
Malls
• Neighborhood shopping centers
• 3 to 12 Stores; anchor is supermarket or
drugstore; serves up to 40,000 people.
• Community shopping centers
• 12 to 50 stores; anchor is department or
variety store; serves 40,000 to 150,000
people.
• Power centers
• Combine drawing power of a mall with
convenience of neighborhood shopping
center; anchor stores typically occupy 80%
of space.
Shopping
Centers and
Malls
• Theme or festival centers
• Employ a unifying theme, often involving
entertainment, to attract tourists.
• Outlet centers
• Feature manufacturers’ and retailers’ outlet
stores selling name-brand goods at discount
prices; usually follows “open air” design.
• Lifestyle centers
• Located near affluent residential
neighborhoods; designed to look more like a
central business district than a shopping
center or mall.
Shopping
Centers and
Malls
• Regional shopping malls
• 50 to 100 stores; anchor is one or more major
department stores; draws customers from a
large trading area, often 5 to 15 miles or more.
• Super-regional shopping malls
• Similar to a regional mall but bigger; trading
area is 25 miles or more in all directions.
• Examples
• Mall of America (Bloomington, MN), the
largest mall in the U.S.
• West Edmonton Mall (West Edmonton,
Canada), the largest mall in North America.
Retail and Service Location Options
• Near competitors
• Inside large retail store
• Outlying areas
• Home-based businesses
Manufacturing
Locations
• Foreign trade zones
• Empowerment zones
• Business incubators
Location
Decisions for
Manufacturers
Foreign trade zones
Business Incubators
• Organizations that combine low-cost,
flexible rental space with a multitude of
support services for their small business
residents.
• More than 1,100 in operation across the
U.S.
• They work!
Layout
The logical arrangement of the physical facilities of
a business that contributes to efficient operations,
increased productivity, and higher sales.
Study:
Employees believe that the quality and quantity of
their work would increase by an average of 25%
with better workplace design.
Layout:
External
Factors
• The size must be adequate to accommodate
business needs.
• The appearance must create the proper image
or “personality” for the business in the
customer’s eyes.
• The entrance must invite customers to come in.
• Must comply with Americans with Disabilities
Act (ADA).
• Pay attention to the business sign, the most
direct method of reaching potential customers.
A Business Sign
• Tells potential customers who you are and
what you’re selling.
• Contrasting colors and simple typeface.
• Should be visible, simple, and clear.
• Should be legible both day and night.
• Must be maintained properly.
• Must comply with local sign ordinances.
Building Interiors
• Ergonomics is an integral part of any design.
• Proper layout and design pays off in higher
productivity, efficiency, or sales.
• Proper lighting is measured by what is ideal for
the job being done – the use of natural light
can increase retail sales.
• Sound and scent should appeal to all
customers and can boost sales.
• Environmental-friendly design for efficiency
and appeal.
Layout Guidelines
• Know your customers’ buying habits and plan
your layout accordingly.
• Display merchandise as attractively as your
budget will allow.
• Display complementary items together.
• Recognize the value of floor space; never
waste valuable selling space with non-selling
functions.
FIGURE 14.4
Space Values for a
Small Store
Source: Retailing,
6e, 1997 Prentice
Hall ©Dale M.
Lewis
Three Retail Layout Patterns
Grid
• Rectangular with parallel aisles; formal;
controls traffic flow; uses selling space
efficiently.
• Supermarkets and self-service discount
stores.
Three Retail Layout Patterns
Free-Form
• Free-flowing; informal; creates
“friendly” environment; flexible.
• Small specialty shops.
Three Retail Layout Patterns
Boutique
• Divides store into a series of individual
shopping areas, each with its own
theme; unique shopping environment.
• Small department stores.
Layout for Manufacturers
• Type of product
• Type of production process
• Ergonomic considerations
• Economic considerations
• Space availability within the facility
Manufacturing Layouts
Analyzing production layouts: Avoid the 7
forms of waste
 Transportation
 Inventory
 Motion
 Waiting
 Over production
 Over Processing
 Defects
Conclusion
• Location is an important decision for
businesses in the areas of:
• Retail
• Service
• Manufacturing
•
• The criteria for site selection, layout,
design, and ADA considerations present
challenges and opportunities for
entrepreneurs.

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Ch.14 V 2020123125646789765216549874.pptx

  • 1. Copyright © 2011 Pearson Education Chapter 14 : Choosing the Right Location and Layout
  • 2. Choosing a Location  The right region of the country  The right state in the region  The right city in the state  The right site in the city  Consider :  Type of Activity  Target group  Suppliers  Transportation  Market opportunities
  • 3. Geographic Information Systems (GIS) A geographic information system (GIS) is a computer system for capturing, storing, checking, and displaying data related to positions on Earth's surface. By relating seemingly unrelated data, GIS can help individuals and organizations better understand spatial patterns and relationships
  • 4. Choosing a Governorate  Proximity to markets  Proximity to needed raw materials  Wage rates  Labor supply needs  Business climate  Tax rates  Internet access  Total operating costs Example : Free zones – Malls – heavy unemployed cities …etc
  • 5. State Evaluation Matrix State Weighted Score (Weight x Score) Location Criterion Weight Score (Low = 1, High = 5) State 1 State 2 State 3 Quality of labor force Wage rates Union activity Property/building costs Utility costs Transportation costs Tax burden Educational/training assistance Start-up incentives Raw material availability Quality of life Other: Other Total Score TABLE 14.1
  • 6. Choosing the City • Population trends • Competition • Compatibility with community • Local laws and regulations • Appropriate infrastructure • Cost of utilities and public services • Incentives • Quality of life
  • 7. Location Criteria for Retail and Service 14 - 7 What to consider ? • Trade area size – the region from which a business can expect to draw customers • Retail compatibility • Degree of competition • Index of retail saturation (IRS) • Laws in the region
  • 8. Index of Retail Saturation IRS = C x RE RF Where: • C = Number of customers in the trading area • RE = Retail expenditures equals the average expenditure per person for the product in the trading area • RF = Retail facilities = the total square feet of selling space allocated to the product in the trading area
  • 9. Location Criteria for Retail and Service • Transportation network • Physical and psychological barriers • Customer traffic • Adequate parking • Reputation • Visibility
  • 10. Retail & Service Location Options • Central Business Districts (CBDs) • Neighborhood locations • Shopping centers and malls
  • 11. Shopping Centers and Malls • Neighborhood shopping centers • 3 to 12 Stores; anchor is supermarket or drugstore; serves up to 40,000 people. • Community shopping centers • 12 to 50 stores; anchor is department or variety store; serves 40,000 to 150,000 people. • Power centers • Combine drawing power of a mall with convenience of neighborhood shopping center; anchor stores typically occupy 80% of space.
  • 12. Shopping Centers and Malls • Theme or festival centers • Employ a unifying theme, often involving entertainment, to attract tourists. • Outlet centers • Feature manufacturers’ and retailers’ outlet stores selling name-brand goods at discount prices; usually follows “open air” design. • Lifestyle centers • Located near affluent residential neighborhoods; designed to look more like a central business district than a shopping center or mall.
  • 13. Shopping Centers and Malls • Regional shopping malls • 50 to 100 stores; anchor is one or more major department stores; draws customers from a large trading area, often 5 to 15 miles or more. • Super-regional shopping malls • Similar to a regional mall but bigger; trading area is 25 miles or more in all directions. • Examples • Mall of America (Bloomington, MN), the largest mall in the U.S. • West Edmonton Mall (West Edmonton, Canada), the largest mall in North America.
  • 14. Retail and Service Location Options • Near competitors • Inside large retail store • Outlying areas • Home-based businesses
  • 15. Manufacturing Locations • Foreign trade zones • Empowerment zones • Business incubators
  • 17. Business Incubators • Organizations that combine low-cost, flexible rental space with a multitude of support services for their small business residents. • More than 1,100 in operation across the U.S. • They work!
  • 18. Layout The logical arrangement of the physical facilities of a business that contributes to efficient operations, increased productivity, and higher sales. Study: Employees believe that the quality and quantity of their work would increase by an average of 25% with better workplace design.
  • 19. Layout: External Factors • The size must be adequate to accommodate business needs. • The appearance must create the proper image or “personality” for the business in the customer’s eyes. • The entrance must invite customers to come in. • Must comply with Americans with Disabilities Act (ADA). • Pay attention to the business sign, the most direct method of reaching potential customers.
  • 20. A Business Sign • Tells potential customers who you are and what you’re selling. • Contrasting colors and simple typeface. • Should be visible, simple, and clear. • Should be legible both day and night. • Must be maintained properly. • Must comply with local sign ordinances.
  • 21. Building Interiors • Ergonomics is an integral part of any design. • Proper layout and design pays off in higher productivity, efficiency, or sales. • Proper lighting is measured by what is ideal for the job being done – the use of natural light can increase retail sales. • Sound and scent should appeal to all customers and can boost sales. • Environmental-friendly design for efficiency and appeal.
  • 22. Layout Guidelines • Know your customers’ buying habits and plan your layout accordingly. • Display merchandise as attractively as your budget will allow. • Display complementary items together. • Recognize the value of floor space; never waste valuable selling space with non-selling functions.
  • 23. FIGURE 14.4 Space Values for a Small Store Source: Retailing, 6e, 1997 Prentice Hall ©Dale M. Lewis
  • 24. Three Retail Layout Patterns Grid • Rectangular with parallel aisles; formal; controls traffic flow; uses selling space efficiently. • Supermarkets and self-service discount stores.
  • 25. Three Retail Layout Patterns Free-Form • Free-flowing; informal; creates “friendly” environment; flexible. • Small specialty shops.
  • 26. Three Retail Layout Patterns Boutique • Divides store into a series of individual shopping areas, each with its own theme; unique shopping environment. • Small department stores.
  • 27. Layout for Manufacturers • Type of product • Type of production process • Ergonomic considerations • Economic considerations • Space availability within the facility
  • 28. Manufacturing Layouts Analyzing production layouts: Avoid the 7 forms of waste  Transportation  Inventory  Motion  Waiting  Over production  Over Processing  Defects
  • 29. Conclusion • Location is an important decision for businesses in the areas of: • Retail • Service • Manufacturing • • The criteria for site selection, layout, design, and ADA considerations present challenges and opportunities for entrepreneurs.