This document summarizes a chapter about corporate information structure and competitive strategy. It discusses three main topics: changing economies, linking strategies to execution and results, and developing the business case for IT. It describes how economies are shifting from industrial to networked models based on common infrastructures. Presenters are identified for each topic. The benefits of investing in IT infrastructure include lower costs, faster product launches, and strategic options. Developing the business case involves analyzing benefits from infrastructure improvements and new business opportunities enabled by technology.
Why is Aligning Economic- and IT Services so Difficult (IESS 2014)Maryam Razavian
Since its inception, Service Orientation has promised to oer
seamless alignment of the business and IT aspects of service-oriented systems. Practitioners, however, often report that such alignment is far from
being solved. Specically, current research in aligning services either re-
mains at a too abstract, strategic level, or is too technology-oriented to be
really useful in practice. In spite of being an \old" problem, business-IT
alignment is still a dilemma. What makes alignment so dicult? In this
work we address this fundamental question by questioning what should
be aligned, and what are the concerns hindering alignment. This paper
explores the conceptual gaps around the notion of service in the two
economic- and IT perspectives. By framing the core constructs of Ser-
vice Orientation and contrasting those constructs between the economic-
and IT perspectives, this paper elicits ve core alignment concerns. We
illustrate the concerns using a real-life case study featuring an airport
baggage handling system. The alignment concerns pinpoint promising
solutions in which the alignment problem can be solved.
Expansion of connectivity management into the new world - Billing of everythi...Comarch
Connectivity Management is facing new challenges, how can telecom operators prepare for the future? Time to change with Internet of Things and M2M technologies.
Running an Information-Services Business Within a Large Global Corporation
Mark Pandick, Manager, Knowledge Services, IBM Market Insights
The focus of this session was on how IBM’s Knowledge Services team operates an information-services business internally within a large global corporation. The session started from the premise that the organization does not have a budget per se, but is rather a self-funding model. This session discussed how to determine what types of services to offer; what kinds of IBM colleagues to serve; what value measurements to use; what funding mechanisms to use for content, people and IT resources. The session finished with key considerations and lessons learned for those who might try to implement something similar.
Cloud Computing, outsourcing your IT infrastructure?Rien Dijkstra
Although IT infrastructure delivers no direct business value, for many organizations information systems are tightly interwoven within the fabric of their primary processes that creates business value. The puzzle is how to source your IT and if Cloud Computing is the solution of this puzzle.
Presentation following the publication of the book 'Rightsourcing: Enabling Collaboration' ISBN 978-1481792806
Why is Aligning Economic- and IT Services so Difficult (IESS 2014)Maryam Razavian
Since its inception, Service Orientation has promised to oer
seamless alignment of the business and IT aspects of service-oriented systems. Practitioners, however, often report that such alignment is far from
being solved. Specically, current research in aligning services either re-
mains at a too abstract, strategic level, or is too technology-oriented to be
really useful in practice. In spite of being an \old" problem, business-IT
alignment is still a dilemma. What makes alignment so dicult? In this
work we address this fundamental question by questioning what should
be aligned, and what are the concerns hindering alignment. This paper
explores the conceptual gaps around the notion of service in the two
economic- and IT perspectives. By framing the core constructs of Ser-
vice Orientation and contrasting those constructs between the economic-
and IT perspectives, this paper elicits ve core alignment concerns. We
illustrate the concerns using a real-life case study featuring an airport
baggage handling system. The alignment concerns pinpoint promising
solutions in which the alignment problem can be solved.
Expansion of connectivity management into the new world - Billing of everythi...Comarch
Connectivity Management is facing new challenges, how can telecom operators prepare for the future? Time to change with Internet of Things and M2M technologies.
Running an Information-Services Business Within a Large Global Corporation
Mark Pandick, Manager, Knowledge Services, IBM Market Insights
The focus of this session was on how IBM’s Knowledge Services team operates an information-services business internally within a large global corporation. The session started from the premise that the organization does not have a budget per se, but is rather a self-funding model. This session discussed how to determine what types of services to offer; what kinds of IBM colleagues to serve; what value measurements to use; what funding mechanisms to use for content, people and IT resources. The session finished with key considerations and lessons learned for those who might try to implement something similar.
Cloud Computing, outsourcing your IT infrastructure?Rien Dijkstra
Although IT infrastructure delivers no direct business value, for many organizations information systems are tightly interwoven within the fabric of their primary processes that creates business value. The puzzle is how to source your IT and if Cloud Computing is the solution of this puzzle.
Presentation following the publication of the book 'Rightsourcing: Enabling Collaboration' ISBN 978-1481792806
Accelerate Testing through Cognitive Adoption: Prediction, Prevention and Cla...IBM
Today, testing within DevOps and Agile teams requires insight and accelerated decision-making. Typically, teams rely on gut feel or prior experience for defect management. Understanding the overall quality of a product is not clear without engaging data analysts over an extended duration. With IBM's new IGNITE Quality platform, we have developed three new cognitive applications to automatically classify defects to reduce defect turnaround, predict defect patterns based on client historical behaviors, and prevent future defect creation by applying advanced defect analytics. You will learn the benefits of each IGNITE Quality app, how they are being used in key accounts and how you can start using them today.
Presenter: Andrew Williams, IBM
For more information, go to: https://www.ibm.com/ignite
Output- and Outcome-Based Service Delivery and Commercial ModelsCognizant
To extract more from IT sourcing arrangements, buyers and providers must embrace value-based models that prioritize measurable and meaningful results over human resource-oriented inputs.
The presentation talks about how in the wake of technology, and how the companies, in order to increase their profits through producing on economies of scale, are replacing the workforce with the AI based robots and chatbots.
It also talks about the various applications of AI in various sectors.
But this technology is resulting in widespread job losses. The companies need to understand that technology cannot take the place of mental cognition of human brain. Chatbots cannot provide as effective customer relationship management as human factor can do. Machine learning cannot replace critical thinking, In the hunger for scale and with the growing dominance of data, the human element is disappearing. This cannot be allowed, for the sake of our collective sanity.
Accelerate Testing through Cognitive Adoption: Prediction, Prevention and Cla...IBM
Today, testing within DevOps and Agile teams requires insight and accelerated decision-making. Typically, teams rely on gut feel or prior experience for defect management. Understanding the overall quality of a product is not clear without engaging data analysts over an extended duration. With IBM's new IGNITE Quality platform, we have developed three new cognitive applications to automatically classify defects to reduce defect turnaround, predict defect patterns based on client historical behaviors, and prevent future defect creation by applying advanced defect analytics. You will learn the benefits of each IGNITE Quality app, how they are being used in key accounts and how you can start using them today.
Presenter: Andrew Williams, IBM
For more information, go to: https://www.ibm.com/ignite
Output- and Outcome-Based Service Delivery and Commercial ModelsCognizant
To extract more from IT sourcing arrangements, buyers and providers must embrace value-based models that prioritize measurable and meaningful results over human resource-oriented inputs.
The presentation talks about how in the wake of technology, and how the companies, in order to increase their profits through producing on economies of scale, are replacing the workforce with the AI based robots and chatbots.
It also talks about the various applications of AI in various sectors.
But this technology is resulting in widespread job losses. The companies need to understand that technology cannot take the place of mental cognition of human brain. Chatbots cannot provide as effective customer relationship management as human factor can do. Machine learning cannot replace critical thinking, In the hunger for scale and with the growing dominance of data, the human element is disappearing. This cannot be allowed, for the sake of our collective sanity.
17 Must-Do's to Create a Product-Centric IT OrganizationCognizant
Tightening IT-business alignment and embracing Agile, DevOps and Lean Startup principles, while transcending traditional project management disciplines by incorporating product engineering rigor, are critical to creating an effective, digitally enhanced business.
The Importance of Digital Transformation Strategies for Small Businesses:
1. Staying Competitive
2. Enhancing Customer Experience
3. Streamlining Operations
4. Accessing New Markets
Modernizing the Insurance Value Chain: Top Three Digital ImperativesCognizant
As nontraditional companies enter the insurance scene and insurtechs launch novel products, incumbents need to accelerate innovation and differentiate the customer journey to remain in the game. Here are three strategies to achieve these goals, with a brief look at a few companies well on their way.
Tiered Application Management: Meeting the Need for Speed and ReliabilityCognizant
Deploying a multitiered approach to application management, guided by analysis of historic performance issues, helps companies respond to digital requirements while cutting costs.
Jerry Chen, partner at Greylock and former VP of Cloud and Application Services at VMware, shares his Unit of Value framework for startups building a go-to-market strategy. He developed this strategy while managing product and marketing teams at VMware that shipped many “1.0” releases, including VMware VDI, Cloud Foundry, and vFabric, and continues to use the framework to evaluate companies as an investor.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Ch 4 Presentation Final Iis2
1. CHAPTER# 04
CORPORATE INFORMATION
STRUCTURE AND COMPETITIVE
STRATEGY
Making the Case for Networked Business
Presenters
Kamran Iqbal Siddiqui
Syed Hamid Jamal
Yahya Vana (Out of town)
2. Major Topics of the Chapter
Changing Economies
Linking strategies to Execution to Results
Developing the Business case for IT
3. Presented by: Kamran Iqbal
Changing Economics
Linking Strategy to Execution and Results
Presented by: Hamid Jamal
Developing the Business Case for IT
4. CHANGING ECONOMICS
Comparing Industrial and Networked
Economies
The Successful Organizations of the past century
differentiated themselves from others by creating
economies of scale and scope
Economies of Scale
The ability to produce better, faster and cheaper by
building specialized plants, creating specialized jobs.
Economies of Scope
The ability to leverage an existing infrastructure to
produce and distribute new products
7. CHANGING ECONOMICS
The Next Evolution – Network Economies of Scale
and Network Economies of Scope
Network Economies of Scale
Community of firms use a common infrastructure to better
produce and distribute products and services
Network Economies of Scope
Community of firms use a common infrastructure to launch
new products and services
8. CHANGING ECONOMICS
Example Covisint
In 2002, Covisint united its eight equity partners
(Ford, Daimler – Chrysler, GM, Nissan etc) and
19 Tier 1 suppliers (Delphi, Siemens, Arvin
Meritor etc) and thousands of smaller Tier 2 and
3 suppliers.
Thus creating a network of networks and
community members could routinely develop and
execute proprietary strategies and capabilities.
10. CHANGING ECONOMICS
Dave Perry and Ventro
B2B e-commerce is all about getting in between the
existing buyers and sellers and creating an internet
solution which helps them in doing business more
effectively.
You need to have a critical mass of both buyers and
sellers.
12. LINKING STRATEGY TO RESULTS
Analyzing Performance Drivers
Analysis of Business Concept, business capabilities and
value created.
These three categories links directly to revenues costs
and assets which in turn drive your market valuation.
13. LINKING STRATEGY TO RESULTS
Business Concept
Opportunities a firm will pursue and its strategy to
achieve a dominant position
The business concept is used to frame the assumptions
used to forecast revenues.
14. LINKING STRATEGY TO RESULTS
Capabilities
Once the business concept is defined then capabilities
must be built to execute this strategy
Analysis of an organizations capabilities frames the
assumptions used to forecast costs.
Operating and Innovating Capabilities
Managing and Learning Capabilities
Leading and Engaging Capabilities
15. LINKING STRATEGY TO RESULTS
Value
Value analysis begins with assessment of benefits
delivered to customers, suppliers, partners and
employees.
These benefits together with organization’s concept
and capabilities create the assets that drive the financial
and market performance.
17. DEVELOPING THE BUSINESS CASE FOR IT
We can use the framework (linking strategy to execution to
results) to analyze and priorities IT investments.
Type 1 benefits arise from improvements in IT
infrastructure.
An organization is poised to pursue the Type 2 benefits that
accrue when an organization exploits new IT-enabled
business opportunities that take advantage of the
infrastructure i.e. “Benefits from doing business on a
Networked Infrastructure”
18. REASONS TO INVESTMENT “IN”
INFRASTRUCTURE (TYPE I)
By early 1900s, IT infrastructure became
incompatible and inefficient due to technology
therefore further investment in IT infrastructure was
the consensus of all executives resulting in
“Network Era of Technology”
Transition to Network Era of Technology began not
with the INTERNET but with the early “CLIENT-
SERVER” technologies but the cost of maintaining
Client-Server was over $ 10,000 per year per
workstation (Gartner Group survey: 1997)
19. BENEFITS FROM INVESTING IN IT
INFRASTRUCTURE
It improved Computers, Database, Web hosting
services, Networks, IT Professionals etc.
It decreased the cost and time to Launch new
business
It decreased the risk
Increased number of Strategic Options That can
be pursued
20. IT BUSINESS VALUE SCORECARD
For Type I benefits: Benefits from Investment in IT
Infrastructure
24. OTHER BENEFITS OF TYPE I
Security Options gives the owner the right
(as distinct from the obligation) to buy a
security at a fixed, predetermined price
(Exercise price) on or before some fixed
date (maturity date)
Features to determine value:
1. Nature of future benefits (Risky projects , higher
return)
2. Length of time one has to exercise the option (longer
time frame: greater P.V of the option)
25. OTHER BENEFITS OF TYPE I (CONTD..)
Value-added IT-enables business
opportunities at a lower cost, more quickly
and with less inherent risk throughout
Features to determine value:
1. Potential benefits from value-creating business
opportunities that could be pursued (value depends
on: number, type, and range of business
opportunities)
2. Pursue riskier projects with higher potential return
3. Length of time for capturing value (keeping in mind
that IT options can be exercised over and over
throughout the useful life of the technology)
26. BENEFITS FROM DOING BUSINESS ON A
NETWORKED INFRASTRUCTURE (TYPE II)
Three major benefits
1. Commerce (Internal and External)
2. Content (Internal and External)
3. Community (Internal and External)
27. IT BUSINESS VALUE SCORECARD
For Type II benefits: Benefits from Investment on IT
Infrastructure