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Certified Online Instructors for Career and Technical Education 15th Annual Sloan-C International Conference on Online Learning  October 28-30, 2009 Orlando, FL
Dorothy Cady, M.Ed.www.dorothycady.comwww.francistuttle.eduLen Bogner, Ed.D.www.lenbogner.comwww.uco.edu
Why Move Traditional Courses Online? Financial & space restrictions Competitive pressures Technological improvements Technology-savvy students
And of course…
Logistics You want us to train         HOW MANY INSTRUCTORS?
What Challenges had to be Met? Availability and reliability of critical  systems   Qualified support personnel   Instructor resistance   Training that protects traditional instructors’ classroom
How was the first challenge met?  Critical systems availability/reliability   All-in-one LMS from a strong company   (market share, history, finances)   Tested/integrated with current systems   Leadership’s commitment to the future   Investment in technical support tools and personnel
How was the second challenge met?   Qualified support personnel    Significant staff-to-instructor ratio    Intense training of all support staff    Customer service feedback mechanism    Anytime, anywhere policy    Report to Chief Technology Officer
How was the third challenge met?   Instructor resistance     Let participation be optional      Identify and reward early adopters     Provide a variety of training choices     Spotlight instructor successes     Be there when instructors need help
How was the fourth challenge met?   Training that Protects Traditional Instructors’ Classroom     On-site training at non-class time 	  Online training materials, FAQs, etc.     One-on-one training by appointment     Move traditional training to online    	(COI/CEI)
Why Train Faculty Instead of Hiring Online Adjuncts?   Capture SME Knowledge   Maximize ROI   Capitalize on Reputation   Support Professional Development   Increase Availability
What do instructor’s fear about going online? Endangering traditional program Too much work, too little reward Drop in student success rates Loss of job Peer opinion
How do you overcome instructor fears?   Involve them in decisions and give them choices   Provide strong, quick support   Train them online to succeed at developing and teaching online   Provide professional certification in exchange for their hard work
Certified Online/Elearning Instructor Certification What is the COI/CEI?   Four online courses that result in recognition of achieved, measurable knowledge related to online course development, management, and facilitation.
Four Online Courses for Professional Certification
Introduces students to creating online courses using Blackboard as the development and delivery tool.     Designed to train participants in the design and development of online courses, as well as in the practical use of the Blackboard Learning Management System (LMS). COI1/CEI1 Online Course Development
COI1/CEI1 Online Course Development
COI2/CEI2 Managing the Online Classroom Introduces students to best practices and techniques for successfully managing online courses.     Covers how to manage student expectations, online communication, lesson presentation, and technical management of the online classroom.
COI2/CEI2 Managing the Online Classroom
COI3/CEI3 Online Course Facilitation Introduces students to best practices for teaching/facilitating online courses following validated instructional practices and standards.  	Gives students the opportunity to implement best practices in an online course they create.
COI3/CEI3 Online Course Facilitation
COI4/CEI4 Capstone Capstone participants design, develop and teach an online course following validated instructional practices and standards while demonstrating the application of best practices.    Students also participate as online students and conduct peer-reviews of other students’ courses.
COI4/CEI4 Capstone
Passing All Four Courses Doesn’t Guarantee Certification Capstone courses created by each student must: Meet all quality control guidelines   Reflect sufficient knowledge of online    course design & development    Pass review by COI/CEI Certification   Committee
 Challenges by the Numbers 100  Full-time instructors    10  Instructional Assistants     8  Administrative Personnel   50  Offsite specialists   All  Adjunct who are interested   All  BIS Coordinators who ask
And the result…
  An exhausted Elearning StaffAND… Well, what did you expect?
  Successes by the Numbers  14 certification series completed  56 COI/CEI courses taught online  400+ participants  100% graduation rate  600+ online courses created by COI/CEI participants
  Thank you for your attention! There is a time for departure even when there's no certain place to go.  ~ Tennessee Williams  ~ _________________________________________________ Learn more about Career Tech atwww.technoscholars.com
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Certified Online Instructors for Career and Technology Education

  • 1. Certified Online Instructors for Career and Technical Education 15th Annual Sloan-C International Conference on Online Learning October 28-30, 2009 Orlando, FL
  • 2. Dorothy Cady, M.Ed.www.dorothycady.comwww.francistuttle.eduLen Bogner, Ed.D.www.lenbogner.comwww.uco.edu
  • 3. Why Move Traditional Courses Online? Financial & space restrictions Competitive pressures Technological improvements Technology-savvy students
  • 5. Logistics You want us to train HOW MANY INSTRUCTORS?
  • 6. What Challenges had to be Met? Availability and reliability of critical systems Qualified support personnel Instructor resistance Training that protects traditional instructors’ classroom
  • 7. How was the first challenge met? Critical systems availability/reliability All-in-one LMS from a strong company (market share, history, finances) Tested/integrated with current systems Leadership’s commitment to the future Investment in technical support tools and personnel
  • 8. How was the second challenge met? Qualified support personnel Significant staff-to-instructor ratio Intense training of all support staff Customer service feedback mechanism Anytime, anywhere policy Report to Chief Technology Officer
  • 9. How was the third challenge met? Instructor resistance Let participation be optional Identify and reward early adopters Provide a variety of training choices Spotlight instructor successes Be there when instructors need help
  • 10. How was the fourth challenge met? Training that Protects Traditional Instructors’ Classroom On-site training at non-class time Online training materials, FAQs, etc. One-on-one training by appointment Move traditional training to online (COI/CEI)
  • 11. Why Train Faculty Instead of Hiring Online Adjuncts? Capture SME Knowledge Maximize ROI Capitalize on Reputation Support Professional Development Increase Availability
  • 12. What do instructor’s fear about going online? Endangering traditional program Too much work, too little reward Drop in student success rates Loss of job Peer opinion
  • 13. How do you overcome instructor fears? Involve them in decisions and give them choices Provide strong, quick support Train them online to succeed at developing and teaching online Provide professional certification in exchange for their hard work
  • 14. Certified Online/Elearning Instructor Certification What is the COI/CEI? Four online courses that result in recognition of achieved, measurable knowledge related to online course development, management, and facilitation.
  • 15. Four Online Courses for Professional Certification
  • 16. Introduces students to creating online courses using Blackboard as the development and delivery tool. Designed to train participants in the design and development of online courses, as well as in the practical use of the Blackboard Learning Management System (LMS). COI1/CEI1 Online Course Development
  • 17. COI1/CEI1 Online Course Development
  • 18. COI2/CEI2 Managing the Online Classroom Introduces students to best practices and techniques for successfully managing online courses. Covers how to manage student expectations, online communication, lesson presentation, and technical management of the online classroom.
  • 19. COI2/CEI2 Managing the Online Classroom
  • 20. COI3/CEI3 Online Course Facilitation Introduces students to best practices for teaching/facilitating online courses following validated instructional practices and standards. Gives students the opportunity to implement best practices in an online course they create.
  • 21. COI3/CEI3 Online Course Facilitation
  • 22. COI4/CEI4 Capstone Capstone participants design, develop and teach an online course following validated instructional practices and standards while demonstrating the application of best practices. Students also participate as online students and conduct peer-reviews of other students’ courses.
  • 24. Passing All Four Courses Doesn’t Guarantee Certification Capstone courses created by each student must: Meet all quality control guidelines Reflect sufficient knowledge of online course design & development Pass review by COI/CEI Certification Committee
  • 25. Challenges by the Numbers 100 Full-time instructors 10 Instructional Assistants 8 Administrative Personnel 50 Offsite specialists All Adjunct who are interested All BIS Coordinators who ask
  • 27. An exhausted Elearning StaffAND… Well, what did you expect?
  • 28. Successes by the Numbers 14 certification series completed 56 COI/CEI courses taught online 400+ participants 100% graduation rate 600+ online courses created by COI/CEI participants
  • 29. Thank you for your attention! There is a time for departure even when there's no certain place to go. ~ Tennessee Williams ~ _________________________________________________ Learn more about Career Tech atwww.technoscholars.com