Centurion Medical Products needed to improve its product labeling process to comply with FDA regulations. It deployed the SAP Document Presentment application to automate labeling, connecting product data to production. This reduced costs by $400,000 annually by eliminating manual work. It also cut the time to prepare labels by 75% and change orders by 25%, improving accuracy and audit compliance.

1. | |SAP Business Transformation Study Life Sciences Centurion Medical Products
©2017SAPSEoranSAPaffiliatecompany.Allrightsreserved.
For over 50 years, Centurion Medical Products has been designing and delivering
innovative products that increase clinician efficiency and improve patient care. With
more than five manufacturing facilities and 10 distribution centers, Centurion needed
to enhance its audit processes to comply with Food and Drug Administration (FDA)
regulations and streamline its product label creation.
To meet this challenge, Centurion deployed the SAP Document Presentment®
application by OpenText. As a result, it has improved operational efficiency – from a
faster response time to fewer errors to reduced product labeling costs. Now, Centurion
can continue to exceed customer demands with the greater control and flexibility this
solution offers.
Centurion Medical Products: Improving
Efficiency and Accuracy with SAP®
Document Presentment by OpenText

2. | |SAP Business Transformation Study Life Sciences Centurion Medical Products
Reducing compliance risks and lowering costs
Company
Centurion Medical Products
Headquarters
Williamston, Michigan
Industry
Life sciences
Products and Services
Medical products
Employees
1,100
Web Site
www.centurionmp.com
Objectives
• Establish a better, more reliable, and efficient process to comply with Food
and Drug Administration (FDA) medical-device-labeling regulations
• Reduce order process errors
• Streamline product label creation
• Upgrade from paper-based archives to a digital document retention system
Why SAP
• Solid foundation to support present and future FDA product-labeling
requirements
• Strong process integration between the SAP Document Presentment®
application by OpenText and the engineering change order (ECO) process
Resolution
• Deployed the SAP Document Presentment application and developed an
integrated solution that delivers customized labeling for 10,000 unique
product labels
• Enabled automation by connecting product-label data and production
processes
• Eliminated error-prone manual processes related to product labeling
Benefits
• Improved the accuracy and efficiency of the labeling process
• Enabled labels to be updated dynamically through an automated system
• Centralized oversight and audit process management
• Reduced costs and error rates
• Allowed greater control, consistency, and flexibility
US$400,000
Savings in the first year by
eliminating manual
paper-based graphics
creation, review, and
storage processes that
would have required 10,000
labor hours
75%
Reduction in the time it
takes to prepare product
labels
25%
Reduction in the overall
change order process
<1 hour
To create 100 kits
(previously took 40 hours)
Increased
Audit compliance and
end-to-end visibility of the
labeling process
Fewer
Errors thanks to a system
upgrade which eliminated
manual processes
( / )Studio SAP | 49582 17 03 © 2017 SAP SE or an SAP affiliate company. All rights reserved.
“SAP Document Presentment provided us with a unique capability that not only
allowed us to reduce product-labeling costs, but also enhanced our audit
process to comply with the FDA regulations for medical products.”
Jon Boland, Chief Financial Officer, Centurion Medical Products

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