The document discusses setting up a human resources division in a company and dividing responsibilities amongst company partners. It mentions that the human resources division implements strategies and policies for managing employees. It also provides an example structure for a company that includes roles like Chairman, President, and Directors. The document then discusses providing after-sales customer service by offering rewards and fixing any product issues for free. It concludes by discussing methods for studying the local market and competitors, such as sending out questionnaires and examining other shops' advertisements.