CSC is a global IT services company and the 2nd largest in the world. It has over 92,000 employees in 92 countries. CSC provides consulting, outsourcing, and systems integration services to clients in various industries. In China, CSC has over 600 employees across 12 offices providing services such as systems integration, IT outsourcing, and software solutions. CSC's global delivery capabilities and expertise in technologies help it better serve its multinational clients.
This document advertises an event called "Attaining Excellence in Global Service Delivery with Process Excellence and Business Realignment" taking place from February 14-16, 2011 in Bangalore, India. It promotes savings of up to $300 for booking and paying by November 30, 2010. The event will feature over 25 leading practitioners from shared services and outsourcing revealing how to position and launch captive and BPO centers to compete in domestic and international markets.
La Unión Europea ha propuesto un nuevo paquete de sanciones contra Rusia que incluye un embargo al petróleo ruso. El embargo se aplicaría gradualmente durante seis meses para el petróleo crudo y ocho meses para los productos refinados. El objetivo es aumentar la presión económica sobre Rusia para que ponga fin a su invasión de Ucrania.
This presentation, a beginners guide to social media for accountants, focuses primarily on LinkedIn. The presentation was developed to cater specifically for the needs of the Chartered Accountants Business Networking Group in Wexford, Ireland.
Three predictors correctly predicted the electoral vote breakdown: Nate Silver of the New York Times, who predicted 332-206; Markos Moulitsas of Daily Kos; and Drew Linzer, a political science professor. They receive the title of "Best Ever". Jamelle Bouie of The American Prospect came closest to correctly predicting the popular vote of 50.4% to 48.2% although he incorrectly predicted Florida going to Obama. The predictors who got the electoral vote correct are highlighted on their websites.
This document advertises an event called "Attaining Excellence in Global Service Delivery with Process Excellence and Business Realignment" taking place from February 14-16, 2011 in Bangalore, India. It promotes savings of up to $300 for booking and paying by November 30, 2010. The event will feature over 25 leading practitioners from shared services and outsourcing revealing how to position and launch captive and BPO centers to compete in domestic and international markets.
La Unión Europea ha propuesto un nuevo paquete de sanciones contra Rusia que incluye un embargo al petróleo ruso. El embargo se aplicaría gradualmente durante seis meses para el petróleo crudo y ocho meses para los productos refinados. El objetivo es aumentar la presión económica sobre Rusia para que ponga fin a su invasión de Ucrania.
This presentation, a beginners guide to social media for accountants, focuses primarily on LinkedIn. The presentation was developed to cater specifically for the needs of the Chartered Accountants Business Networking Group in Wexford, Ireland.
Three predictors correctly predicted the electoral vote breakdown: Nate Silver of the New York Times, who predicted 332-206; Markos Moulitsas of Daily Kos; and Drew Linzer, a political science professor. They receive the title of "Best Ever". Jamelle Bouie of The American Prospect came closest to correctly predicting the popular vote of 50.4% to 48.2% although he incorrectly predicted Florida going to Obama. The predictors who got the electoral vote correct are highlighted on their websites.
Micro Dynamics for Service Design Adoption provides a theoretical model and practical evidence that supports scaling Service Design as a critical capability in a global corporation.
The document discusses CSC's implementation of an enterprise social collaboration platform called C3. Some key points:
- CSC implemented C3 to help employees better connect, communicate and collaborate across the large global organization.
- An adoption best practices approach was taken, focusing on engaging advocates like executives, seeding use cases, and transparency.
- The implementation started as a pilot in 2008 and grew organically, reaching 45,000 registered users by 2010.
Net centric tacit-knowledge_management_v_mbskillsnetman
Michael Brown presented on developing a net-centric approach to tacit knowledge management. He discussed how organizations are facing challenges retaining tacit knowledge as experienced workers retire. The presentation focused on developing a system called MIKE that uses semantic analysis and social media tools to capture tacit knowledge from electronic artifacts created during employees' daily work. The system aims to make tacit knowledge more visible and accessible across an organization. Testing showed MIKE was able to extract knowledge from collaboration networks and help solve new problems by sharing existing solutions. It also facilitated knowledge sharing without disrupting employees' routines.
Organisations are changing, the rapid pace of the digital world has necessitated a fundamental shift in mindset. Digital has disintermediated markets; disrupted organisational structures, created new risks and new revenue streams and fundamentally altered the way businesses engage with their customer.
The most influential companies of our age share a common ability to understand two things effectively: people and technology. In these turbulent times, success is increasingly defined by the ability to respond to the fast-changing landscape, and exceed the expectations of the people we serve.
DT 2021 will contextualise the key technology trends and industry disruption amidst a backdrop of significant socio-economic upheaval. The event will also consider the role of IT and Digital leaders in driving positive transformation, exploring how we can help support operations, drive innovation, overcome challenges, and deliver tangible business benefits.
Core themes:
• Landscape: Uncertainty, Recovery, Sustainability, Remote Teams
• Process: Strategy, Structure, Optimisation, Agile, DevOps
• Design: Customer Centricity, UX, Functionality, Simplification
• Technology: Remote Tools, Data Analytics, AI, ML, RPA, Cloud
• People: Culture, Collaboration, Leadership, Diversity, Empowerment
Mavis Computel Limited is a private limited liability company that provides ICT solutions across various industries in Nigeria. It offers products and services such as digital pen/paper computing solutions, power solutions, lighting solutions, signage systems, security systems, and software development. Notable clients include Nigerian Communications Commission, Trustfund Pensions, Transmission Company of Nigeria, and MTN Nigeria. The company has a staff of six with over 60 years of combined experience in ICT. It partners with companies like Boundless Security Systems to deliver solutions to its clients. Contact details are provided.
SAMSUNG LCD TELEVISION - DISTRIBUTION CHANNEL RELATIONSHIP AND MARKET SHARE A...1990prabhjot
# PRIMARY OBJECTIVES
The primary objective of the study is to analyse the market share and understand the distribution channel relationship with reference to SAMSUNG ELECTRONICS INDIA PVT LTD.
# SECONDARY OBJECTIVES
To find out the counter share of SAMSUNG LCD TVs.
To find out the counter size of the dealer as well as the different brands kept by different dealers.
To record who are the major players of LCD TVs.
To find out the largest selling model among all the segments.
To know whether the dealer is aware of current pricelist.
To find out whether the dealer is having brochure of the product.
To know the benefits a dealer wants so that he is satisfied by selling the products.
Team Topologies in action - early results from industry - DOES Las Vegas 2020...Matthew Skelton
Since the book Team Topologies was published in 2019, organizations around the world have started to adopt Team Topologies principles and practices like Stream-aligned teams, modern platforms, well-defined team interactions, and team cognitive load as a key driver for fast software delivery and operations.
We will look at examples from these organizations:
- Footasylum gives fashion-focused youth a multi-branded retail experience mixing global sportswear household names with emerging brands and its own stable of in-house labels. Founded in 2005, Footasylum now has 70 stores across the UK and a thriving ecommerce platform, with revenue of £260m per annum and over 2500 employees. Footasylum used Team Topologies patterns to revolutionize their ecommerce platform.
- PureGym is Britain’s largest gym chain - the first to gain over 1 million members. As PureGym expanded, so did the need for software to enable their members to book and manage gym sessions. Since 2019, PureGym has re-aligned its teams and team interactions based on Team Topologies patterns, helping to scale the engineering teams and improve flow.
- uSwitch / RVU, one of the UK’s leading consumer price comparison websites, has grown a modern platform from scratch, allowing stream-aligned teams to focus on consumers needs, offloading infrastructure provisioning concerns to the platform which also provides cross-cutting services around scalability, security and data management
- Wealth Wizards is a UK company making financial advice affordable and accessible to everyone through online tools and apps. The engineering division at Wealth Wizards has used the Team Topologies ideas around team cognitive load to help right-size their teams and align teams to the most important flows of business change.
For each of these examples, we explore how the ideas and patterns in Team Topologies were useful to the organization and the results of the changes.
1) Sony Corporation underwent restructuring from 2005-2009 to realign its business units and remove redundancies, closing 57 manufacturing sites and eliminating 16,000 jobs.
2) The restructuring aimed to revitalize Sony's electronics business by focusing on coordination, differentiation through innovation, and removing unprofitable product lines.
3) However, problems remained as Sony faced intense competition, threats from substitutes, and a lack of unique technological capabilities compared to competitors. Continued restructuring was needed to improve its strategic position.
The document summarizes an Enterprise 2.0 Summit taking place from October 26-28, 2010 in Frankfurt, Germany. The summit will feature keynote speakers and panels on challenges and best practices related to Enterprise 2.0. It will also include workshops on topics such as social messaging, networking culture, and setting the path to an open and agile enterprise. Over 100 international experts are scheduled to speak at the event.
Estimation represents one of the most critical processes for any project and it is highly dependent on the quality of requirements elicitation and management. Therefore, the management of requirements should be prioritised in any process improvement program, because the less precise the requirements gathering, analysis and sizing, the greater the error in terms of time and cost estimation. Maturity and Capability Models (MCM) represent a good tool for assessing the status of a set of processes, but an inner limit of any model is its scope and approach for describing a certain issue. Thus, integrating two or more models with a common area of focus can offer more information and value for an organization, keeping the best components from each model. LEGO (Living EnGineering prOcess) is an approach projected for this purpose. This paper proposes a LEGO application hybridizing a ‘horizontal’ model (a MM containing processes going through the complete supply chain, from requirements right through to delivery, e.g. CMMI or ISO 12207/15504) with a few specific ‘vertical’ models (MMs with focus on a single perspective or process category, e.g. TMMi or TPI in the Test Management domain, P3M3 and OPM3 in the Project Management domain) for Requirement Engineering.
This presentation is about Engineering Practices and engineering transformations during the last 3 years in Infra R&D department and company in general. Infra is a core department, which handles core services and infrastructure for all Playtika games.
– Deployment time decreased 100 times.
– Incident ratio decreased 10 times.
– The number of deployments increased 10 times.
– Strong, productive and happy teams.
Playtika DNA, small teams (triplets) which correlate with microservices architecture, gatekeeper institute: 24/7 support.
The document provides information about an industrial visit and project report completed by MBA students at Jyoti CNC Automation Pvt. Ltd. in Rajkot, India. It includes a certificate confirming the students successfully completed the visit and project. The report contains sections on the introduction, general company information, marketing, finance, economic environment, future plans, suggestions, and conclusion. It also lists references used to complete the project.
The document provides information about an industrial visit and project report completed by MBA students at Jyoti CNC Automation Pvt. Ltd. in Rajkot, India. It includes a certificate confirming the students successfully completed the visit and project. The report contains sections on the introduction, general company information, marketing, finance, economic environment, future plans, suggestions, and conclusion. It also lists references used to complete the project.
KM Asia 2010: Collaboration and Innovationmepris84
The document summarizes an upcoming conference on knowledge management in Asia.
The conference will take place November 23-25, 2010 in Singapore and will focus on collaboration and innovation in knowledge management. It will feature international keynote speakers and case studies from practitioners in various organizations.
The agenda outlines interactive sessions and presentations over two days addressing topics like change management, quantum physics approaches to knowledge management, and implementing maturity models across regions. Attendees will learn about applying new ideas and tools to advance knowledge management in their own organizations.
The document discusses the use of social media on intranets. It provides an overview of how social media can help drive change in organizations by enabling collaboration and information sharing. It also outlines the benefits organizations have seen from using social media internally, such as improved communication and knowledge sharing. The document then discusses various social media tools and concepts that can be used, and provides examples of how some companies have implemented social media on their intranets. It emphasizes that successful implementation requires planning, measuring return on investment, and change management.
This document is a handbook for the MSC Malaysia - IHL Business Plan Competition from July to December 2009. It provides information on the objectives, scope, categories, phases and timeline of the competition. The competition aims to develop technopreneurs and encourage students to form teams combining technology and business skills to submit business ideas and plans. It is open to all higher education institutions in Malaysia and welcomes ICT and bioinformatics ideas. The competition consists of three phases - IHL level competitions, pre-qualification of top teams, and finals where winners will be announced.
Buro Happold is an engineering consultancy firm that provides services related to buildings, infrastructure, environment, and project management. They have extensive experience designing smart city ICT infrastructure for developments around the world. Their approach involves integrating functional smart technologies into standard masterplans and considering the impact of systems architecture on physical infrastructure. Buro Happold delivers comprehensive services for all aspects of urban technology design.
The LEGO Maturity & Capability Model ApproachLuigi Buglione
“Maturity model” (MM) (based on Crosby’s original idea) has been one of the main buzzwords over the past 20 years. A variety of MMs have been created in several application domains, from Software Engineering to Contract Management. Despite several models intending to cover the same domain, their PRMs (Process Reference Models) typically have different scopes, do not always cover the same set of processes, or have different levels of depth, or do not express the same level of granularity when describing concepts. Thus some important questions from the MM users’ viewpoint arise: how to choose the right models for our needs? After selecting those models, how to build a new, tailored MM based on several sources and customized to a specific domain? This paper motivates these important questions and proposes a way to choose, combine and adapt the contents from multiple MMs within a generic-domain approach we call ‘LEGO’ (Living EnGineering prOcess), based upon the well-known kids’ toy that stimulates creativity through combining different bricks. We present three case studies, one of them based upon the development of the Medi SPICE model, illustrating how the proposed approach may be used to develop MCM (Maturity & Capabilty Models) in this context.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Micro Dynamics for Service Design Adoption provides a theoretical model and practical evidence that supports scaling Service Design as a critical capability in a global corporation.
The document discusses CSC's implementation of an enterprise social collaboration platform called C3. Some key points:
- CSC implemented C3 to help employees better connect, communicate and collaborate across the large global organization.
- An adoption best practices approach was taken, focusing on engaging advocates like executives, seeding use cases, and transparency.
- The implementation started as a pilot in 2008 and grew organically, reaching 45,000 registered users by 2010.
Net centric tacit-knowledge_management_v_mbskillsnetman
Michael Brown presented on developing a net-centric approach to tacit knowledge management. He discussed how organizations are facing challenges retaining tacit knowledge as experienced workers retire. The presentation focused on developing a system called MIKE that uses semantic analysis and social media tools to capture tacit knowledge from electronic artifacts created during employees' daily work. The system aims to make tacit knowledge more visible and accessible across an organization. Testing showed MIKE was able to extract knowledge from collaboration networks and help solve new problems by sharing existing solutions. It also facilitated knowledge sharing without disrupting employees' routines.
Organisations are changing, the rapid pace of the digital world has necessitated a fundamental shift in mindset. Digital has disintermediated markets; disrupted organisational structures, created new risks and new revenue streams and fundamentally altered the way businesses engage with their customer.
The most influential companies of our age share a common ability to understand two things effectively: people and technology. In these turbulent times, success is increasingly defined by the ability to respond to the fast-changing landscape, and exceed the expectations of the people we serve.
DT 2021 will contextualise the key technology trends and industry disruption amidst a backdrop of significant socio-economic upheaval. The event will also consider the role of IT and Digital leaders in driving positive transformation, exploring how we can help support operations, drive innovation, overcome challenges, and deliver tangible business benefits.
Core themes:
• Landscape: Uncertainty, Recovery, Sustainability, Remote Teams
• Process: Strategy, Structure, Optimisation, Agile, DevOps
• Design: Customer Centricity, UX, Functionality, Simplification
• Technology: Remote Tools, Data Analytics, AI, ML, RPA, Cloud
• People: Culture, Collaboration, Leadership, Diversity, Empowerment
Mavis Computel Limited is a private limited liability company that provides ICT solutions across various industries in Nigeria. It offers products and services such as digital pen/paper computing solutions, power solutions, lighting solutions, signage systems, security systems, and software development. Notable clients include Nigerian Communications Commission, Trustfund Pensions, Transmission Company of Nigeria, and MTN Nigeria. The company has a staff of six with over 60 years of combined experience in ICT. It partners with companies like Boundless Security Systems to deliver solutions to its clients. Contact details are provided.
SAMSUNG LCD TELEVISION - DISTRIBUTION CHANNEL RELATIONSHIP AND MARKET SHARE A...1990prabhjot
# PRIMARY OBJECTIVES
The primary objective of the study is to analyse the market share and understand the distribution channel relationship with reference to SAMSUNG ELECTRONICS INDIA PVT LTD.
# SECONDARY OBJECTIVES
To find out the counter share of SAMSUNG LCD TVs.
To find out the counter size of the dealer as well as the different brands kept by different dealers.
To record who are the major players of LCD TVs.
To find out the largest selling model among all the segments.
To know whether the dealer is aware of current pricelist.
To find out whether the dealer is having brochure of the product.
To know the benefits a dealer wants so that he is satisfied by selling the products.
Team Topologies in action - early results from industry - DOES Las Vegas 2020...Matthew Skelton
Since the book Team Topologies was published in 2019, organizations around the world have started to adopt Team Topologies principles and practices like Stream-aligned teams, modern platforms, well-defined team interactions, and team cognitive load as a key driver for fast software delivery and operations.
We will look at examples from these organizations:
- Footasylum gives fashion-focused youth a multi-branded retail experience mixing global sportswear household names with emerging brands and its own stable of in-house labels. Founded in 2005, Footasylum now has 70 stores across the UK and a thriving ecommerce platform, with revenue of £260m per annum and over 2500 employees. Footasylum used Team Topologies patterns to revolutionize their ecommerce platform.
- PureGym is Britain’s largest gym chain - the first to gain over 1 million members. As PureGym expanded, so did the need for software to enable their members to book and manage gym sessions. Since 2019, PureGym has re-aligned its teams and team interactions based on Team Topologies patterns, helping to scale the engineering teams and improve flow.
- uSwitch / RVU, one of the UK’s leading consumer price comparison websites, has grown a modern platform from scratch, allowing stream-aligned teams to focus on consumers needs, offloading infrastructure provisioning concerns to the platform which also provides cross-cutting services around scalability, security and data management
- Wealth Wizards is a UK company making financial advice affordable and accessible to everyone through online tools and apps. The engineering division at Wealth Wizards has used the Team Topologies ideas around team cognitive load to help right-size their teams and align teams to the most important flows of business change.
For each of these examples, we explore how the ideas and patterns in Team Topologies were useful to the organization and the results of the changes.
1) Sony Corporation underwent restructuring from 2005-2009 to realign its business units and remove redundancies, closing 57 manufacturing sites and eliminating 16,000 jobs.
2) The restructuring aimed to revitalize Sony's electronics business by focusing on coordination, differentiation through innovation, and removing unprofitable product lines.
3) However, problems remained as Sony faced intense competition, threats from substitutes, and a lack of unique technological capabilities compared to competitors. Continued restructuring was needed to improve its strategic position.
The document summarizes an Enterprise 2.0 Summit taking place from October 26-28, 2010 in Frankfurt, Germany. The summit will feature keynote speakers and panels on challenges and best practices related to Enterprise 2.0. It will also include workshops on topics such as social messaging, networking culture, and setting the path to an open and agile enterprise. Over 100 international experts are scheduled to speak at the event.
Estimation represents one of the most critical processes for any project and it is highly dependent on the quality of requirements elicitation and management. Therefore, the management of requirements should be prioritised in any process improvement program, because the less precise the requirements gathering, analysis and sizing, the greater the error in terms of time and cost estimation. Maturity and Capability Models (MCM) represent a good tool for assessing the status of a set of processes, but an inner limit of any model is its scope and approach for describing a certain issue. Thus, integrating two or more models with a common area of focus can offer more information and value for an organization, keeping the best components from each model. LEGO (Living EnGineering prOcess) is an approach projected for this purpose. This paper proposes a LEGO application hybridizing a ‘horizontal’ model (a MM containing processes going through the complete supply chain, from requirements right through to delivery, e.g. CMMI or ISO 12207/15504) with a few specific ‘vertical’ models (MMs with focus on a single perspective or process category, e.g. TMMi or TPI in the Test Management domain, P3M3 and OPM3 in the Project Management domain) for Requirement Engineering.
This presentation is about Engineering Practices and engineering transformations during the last 3 years in Infra R&D department and company in general. Infra is a core department, which handles core services and infrastructure for all Playtika games.
– Deployment time decreased 100 times.
– Incident ratio decreased 10 times.
– The number of deployments increased 10 times.
– Strong, productive and happy teams.
Playtika DNA, small teams (triplets) which correlate with microservices architecture, gatekeeper institute: 24/7 support.
The document provides information about an industrial visit and project report completed by MBA students at Jyoti CNC Automation Pvt. Ltd. in Rajkot, India. It includes a certificate confirming the students successfully completed the visit and project. The report contains sections on the introduction, general company information, marketing, finance, economic environment, future plans, suggestions, and conclusion. It also lists references used to complete the project.
The document provides information about an industrial visit and project report completed by MBA students at Jyoti CNC Automation Pvt. Ltd. in Rajkot, India. It includes a certificate confirming the students successfully completed the visit and project. The report contains sections on the introduction, general company information, marketing, finance, economic environment, future plans, suggestions, and conclusion. It also lists references used to complete the project.
KM Asia 2010: Collaboration and Innovationmepris84
The document summarizes an upcoming conference on knowledge management in Asia.
The conference will take place November 23-25, 2010 in Singapore and will focus on collaboration and innovation in knowledge management. It will feature international keynote speakers and case studies from practitioners in various organizations.
The agenda outlines interactive sessions and presentations over two days addressing topics like change management, quantum physics approaches to knowledge management, and implementing maturity models across regions. Attendees will learn about applying new ideas and tools to advance knowledge management in their own organizations.
The document discusses the use of social media on intranets. It provides an overview of how social media can help drive change in organizations by enabling collaboration and information sharing. It also outlines the benefits organizations have seen from using social media internally, such as improved communication and knowledge sharing. The document then discusses various social media tools and concepts that can be used, and provides examples of how some companies have implemented social media on their intranets. It emphasizes that successful implementation requires planning, measuring return on investment, and change management.
This document is a handbook for the MSC Malaysia - IHL Business Plan Competition from July to December 2009. It provides information on the objectives, scope, categories, phases and timeline of the competition. The competition aims to develop technopreneurs and encourage students to form teams combining technology and business skills to submit business ideas and plans. It is open to all higher education institutions in Malaysia and welcomes ICT and bioinformatics ideas. The competition consists of three phases - IHL level competitions, pre-qualification of top teams, and finals where winners will be announced.
Buro Happold is an engineering consultancy firm that provides services related to buildings, infrastructure, environment, and project management. They have extensive experience designing smart city ICT infrastructure for developments around the world. Their approach involves integrating functional smart technologies into standard masterplans and considering the impact of systems architecture on physical infrastructure. Buro Happold delivers comprehensive services for all aspects of urban technology design.
The LEGO Maturity & Capability Model ApproachLuigi Buglione
“Maturity model” (MM) (based on Crosby’s original idea) has been one of the main buzzwords over the past 20 years. A variety of MMs have been created in several application domains, from Software Engineering to Contract Management. Despite several models intending to cover the same domain, their PRMs (Process Reference Models) typically have different scopes, do not always cover the same set of processes, or have different levels of depth, or do not express the same level of granularity when describing concepts. Thus some important questions from the MM users’ viewpoint arise: how to choose the right models for our needs? After selecting those models, how to build a new, tailored MM based on several sources and customized to a specific domain? This paper motivates these important questions and proposes a way to choose, combine and adapt the contents from multiple MMs within a generic-domain approach we call ‘LEGO’ (Living EnGineering prOcess), based upon the well-known kids’ toy that stimulates creativity through combining different bricks. We present three case studies, one of them based upon the development of the Medi SPICE model, illustrating how the proposed approach may be used to develop MCM (Maturity & Capabilty Models) in this context.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
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This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
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Test Automation with generative AI and Open AI.
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2. CSC – A Global Brand
The 2nd largest IT services company in the world and
No.138 among Fortune 500.
-- Fortune Magazine, 2010
http://money.cnn.com/magazines/fortune/fortune500/2010/
No. 5 among the most admired
companies.
-- Fortune Magazine, 2010
http://money.cnn.com/magazines/fortune/mostadmired/2010/industries/30.html
CSC Proprietary Information 2
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3. CSC – Global IT Leader
CSC Is a Global Leader in IT and Business Services
Global, end-to-end capabilities in consulting, IT
and business process outsourcing, and systems
integration
$17.1B in revenue for 12 Months ended
Jan 2, 2009
Serving 15 industries
on six continents
92,000 employees
in 92 countries
worldwide
Founded in
1959 NYSE: CSC
CSC has a strong reputation for performance,
technical depth, and customer focus.
CSC Proprietary Information 3
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4. Our Human Capital
CSC’s Global Workforce*
• Geographically and ethnically diverse —
the skills and languages of business and Asia/Pacific
technology, across the world NPS
25%
31%
• Globally leveraged, common process
26% 28%
for effectiveness — locally managed 23%
21%
• Collaborative culture — customer focused
EMEA Americas
23%
23% Commercial
• Citizens of the world
– Enabling management of geopolitical risk 92,000 Highly Talented Employees
– Providing competitive advantage for your
business, and ours
– Contributing to the communities in which
we work
*As of October 2, 2009
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5. CSC Locations
Countries in Which CSC Employees Are Located
Afghanistan Chile Indonesia Mexico South Africa
Algeria China Iraq Netherlands South Korea
Argentina Colombia Italy Norway Spain
Australia Czech Republic Jamaica Peru Sudan
Austria Denmark Japan Philippines Sweden
Bahamas Egypt Jordan Poland Switzerland
Bahrain France Kuwait Portugal Taiwan
Belgium Germany Lebanon Saudi Arabia Thailand
Brazil Hong Kong Lithuania Serbia Turkey
Bulgaria Hungary Luxembourg Singapore United Kingdom
Canada India Malaysia Slovakia United States
Vietnam
As of October 2, 2009
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7. CSC in Greater China Region
• In mainland China since 1991
• ASL Hong Kong and Taiwan, 12 offices across Greater China
CSC subsidiaries, since 1973
• About 600 staff
• Services include
– Systems integration
– IT infrastructure outsourcing
– Applications outsourcing Beijing
– Financial software solutions Tianjin
Representative customers in Greater China Chengdu
Shanghai
Hong Kong
Guangzhou
Macau Taipei
• Development Centre in Shanghai, Beijing, Tianjin
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8. CSC China Delivery Centre (CCDC)
• As part of CSC Strategic Actions — Project
Accelerate to “Strengthen our Global Footprint”, we
expanded into China with a multi-capability delivery
centre catering for both global and domestic demand.
CEO Mike Laphen
– Includes Service Desk (call centre), Data Centre,
Off-Shore SW Development Centre
– Focused on both China Domestic Market and
Offshore Delivery for Global Customers
• CCDC is in the Science and Technology Building
located out of Tianjin Airport Industrial Park (TAIP)
• CCDC went to live on 1 May 2009
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9. Service Network in Mainland China
Haerbin
Headquarters
ChangChun
Branch Office
ShenYang
Service Coverage
Dalian
Huhot
Uramqi
Beijing
Shijiazhuang Tianjin
Taiyuan QingDao
Jinan
Lanzhou Zhengzhou
Xian
Nanjing
Hefei
Suzhou Shanghai
Chengdu
Wuhan Wuxi
Chongqing
Changsha Ningbo
Nanchang
GuiYang
Fuzhou
Kumming Xiamen
Approximately 500 Guangzhou
Shantao
Shenzhen
professionals in China Nanning Dongguan
Foshan
serving major global and
Haikou
local organisations
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10. Service Offerings
Wide Spectrum of IT Services Across All Major Industries
Public Sector Health Services Manufacturing / Financial Chemicals / Tech
Automotive Services Energy and (Telecom) /
Natural Consumer
Resources (Retail)
Application Services
Infrastructure Services
BPO Services
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11. Service Offerings
Application Services - Offerings
APPLICATION Application Development
DEVELOPMENT AND Application Maintenance
MAINTENANCE Production Support/Help-desks
Product Development and Maintenance
INDEPENDENT Test Process Consulting
VERIFICATION AND Test Automation
VALIDATION Test Management
Specialized Testing
TECHNOLOGY Business Intelligence/Data warehousing
SERVICES Integration Services
SOA
Analytics
ENTERPRISE
SOLUTIONS ERP-SAP
ERP-Oracle, PeopleSoft, JDE
COMPLEXITY
Portfolio Governance
MANAGEMENT
Portfolio Assessment
Application Re-engineering/Legacy Modernization
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12. Service Offerings
Infrastructure Services – Offerings
Servers COMPUTING
Databases
Storage & Backup
Pro-active monitoring & management
File & Print Servers
Asset management, Patch management
LAN NETWORK
WAN Project Control & Transformations,
Remote Access Services Change management
VoIP devices
Level 2 and 3 Support & management
Collaborative END USER
Desktops Process compliance Audits & Reviews
Laptops
Middle Tier Apps Implementation / Migration support
SECURITY
Operations
Surveillance
Compliance
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13. Service Offerings
BPO - Offerings
BACK OFFICE Data Entry & Transaction Processing (F&A, Loans)
BPO Claims and Policy Management ( Insurance and healthcare)
Image and Document Management
Print and Mail Room
CUSTOMER
CARE
Customer Contact Center:
E-mail Processing
KNOWLEDGE
PROCESS Financial Analysis and Accounting
OUTSOURCING Research
Data Mining and Statistical Analysis
ENABLING
Commercially available or Custom-built
TECHNOLOGY
solution, owned, maintained and used by
OUTSOURCING
the BPO/KPO provider
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14. IT Outsourcing Scale in China
Line of Services Human Resource
• Application Architecture, Design & Over 450 employees,
Dev/Implementation involved in Managed
• Desktop, Help Desk Computing Services,
Managed Desktop
• Middleware
Services, Managed
• Database & Servers Network Services, Service
• Network mgmt & monitoring Delivery Management,
• Security Services Application Management &
Project Management
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16. Strengths -Technical Expertise 1
• Databases - DB2, IMS, IDMS, ORACLE, SYBASE, ADABAS,
INFORMIX, PRO IV, SQL SERVER
• Languages - JAVA, .NET, C, C++, VB, VC++, COBOL, RPG,JCL,
PL/1, Assembler, REXX, RPG, PASCAL
• Internet Application Servers - IBM WebSphere, NetDynamics, Web
Logic, Netscape, COM+,IIS,Jboss,Tomcat,Apache Server
• Infrastructure & Network - TCP/IP, SNA, Windows NT, Novell, Citrix,
CISCO
• Enterprise Solution - SAP, Oracle, Raymark
• Data warehousing – Cognos, Business Objects, SAS, Microstrategy,
Informatica, Datastage
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17. Strengths -Technical Expertise 2
• Development Tools - CSP, NATURAL, TELON, ADS/O, Visual Age
C++, Visual Basic, C#, Visual Studios, Eclipse
• Debuggers - Expeditor, SmartTest, InterTest
• Front End Tools - FORTE, Power builder, Developer 2000, NSDK
• Case Tools - Rational Rose, IEF, ADW, Coolgen
• EMBEDDED- Software
• Integration Technologies- MQ Series, BizTalk, Web Methods, Tibco,
Vitria, Web Services
• Internet Technologies - J2EE, .NET
• Mainframes - IBM, Fujitsu, Unisys
• Testing - Test Director, QTP, Load Runner, Win Runner, Silk etc
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18. Strengths- Human Resources
A global brand to attract, retain, develop &
manage talents.
Attract
A professional internal recruitment team
Multiple external recruitment channels
Retain
Competitive C&B
International working environment and culture
Effective HR policies &procedures
Develop
Online learning portal – SkillPort
CSC portal -other CSC resources
Ongoing Training Calendar
Annual Appraisal and career planning
Manage
Experienced HR &Line managers
Local payroll management partners, CIIC,FESCO
SAP HR system
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19. Strengths - Methodologies
“One CSC” - Use of Proven Global Methodologies,
Frameworks and Tools
Catalyst Global Process Framework World Sourcing Manager
40 years of best practices Addresses all dimensions of Standard global toolset
and lessons learned the business enterprise, manages demand and
provides consistency of CSC supply of skills
Culture
Balance Scorecard GHPAT Knowledge Transfer
Links IT performance to Global High Performance Fosters faster learning
business goals Application Teams, enhance through knowledge reuse,
productivity sharing, and training
SDEP CSC Portal GPARS
Service Delivery Excellence Access to a knowledge base Global Performance
SDE Program for infrastructure with more than 300,000 appraisal and review
services knowledge assets system
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20. Strengths - Processes
Globally Recognized Process Excellence
ISO/IEC
5
SEI
ISO ISO
5
SEI
9000, 9001
CMM
Level
PCMM
Level
SEI 3 20000 27001:2005 6 SEI 5
• ISO • Five maturity •Five maturity •Across • World's first • Assists • Improvement • Across our
9001:1994, levels, 17 key levels standard for organization methodology financial
9001:2000 process CSC’s IT service s in services
areas, 300 Global management. developing practice in
key practices •Improve Delivery Earlier their • Uses multi India
• 20 clauses organization’ BS15000 information disciplined
s ability to Centers security teams
• Progression attract, framework • Integrates
• Sets up from an develop, • Based heavily (Latest traditionally
foundation by immature, motivate, • Integrates upon ITIL( IT standard • Facilitation separate
defining unrepeatable organize and traditionally Infrastructure over BS thru Black organizational
processes software retain talent separate Library) 7799) Belts and functions
process to a organizational Green Belts
mature, well- functions
• Formal audits managed •Robust • Standard • Provides a • More
to ensure software knowledge specifies a comprehens • Complements explicitly link
compliance process management • More set of inter- ive set of CMM and management
practices explicitly link related security PCMM and
management management controls engineering
and processes representin activities to
•Process engineering g best their business
capability for activities to information objectives
support their business security
groups objectives practices
Total Quality Management
Aligning/consolidating all the existing Quality and Process Improvement initiatives into a more coherent system with emphasis on Customer Focus,
Business Results and Employee Satisfaction.
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21. Built To Deliver Value to Clients
• Built upon 50 years of IT/business alignment experience of CSC
IT For Business
Transformation • Deep industry knowledge / domain expertise and vertical focus
Influences Revenue Growth • High percentage of experienced resources
Reduce Total Cost Of • Transparent and flexible engagement model ( no hidden costs)
Ownership • High offshore leverage, mature knowledge transfer process
Reduce Operating Costs
• Price parity with an offshore vendor
• Fast and effective ramp-up and transition capabilities
Faster Time To Market • Global delivery model enabling 24/7 operations
• Matured global processes, reuse automation and shorter learning curve
• Incorporating innovation in delivery with dedicated global office of innovation
Competitive Advantage • Capturing latest industry developments with targeted competency centers
• Technology and business alliances and partnerships
• Breadth and depth of domain, functional and technical expertise
Improved Service
Performance Dependent • High percentage of experienced resources in team mix
on Skills • Leading global brand and best employer to attract and retain talent
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22. Models of Engagement
Managed Services Complete Outsourcing Solutions
& Outsourcing End to End Project Responsibility
Deliverable & Deadline Based Delivery & Outsourcing
Onsite, Offsite or Offshore
Professional Recruitment, Mobilization, Ramp Up, Training,
Services & Retention and Management of IT Professionals
Consulting as per Client’s Project Needs
Partnering Managed Services/Professional Services.
Captive Delivery Training & Mentoring
Centers Consulting – Process, Training, Disaster
recovery etc
China Entry &
Dedicated Delivery Centers
Partnership
Build, Operate, with Options to Transfer
Solutions
(BOT)
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23. Thank You
2010年 5月 31日星期一6时 21分27秒 7613-06_OVW 23